Misconceptions about working in retail


If you work in retail you probably get a standard response from anyone who learns about your job, so we’re here to bust the myths and misconceptions about retail jobs!

Retail workers are lazy

One of the most offensive misconceptions about workers in retail – Often times people associate working in a retail environment with being lazy or even stupid, an assumption that has absolutely no basis at all. Working in retail, whether it’s on the shop floor, at the tills or in the back office, requires a great deal of energy, persistence and intelligence to keep up with the store’s pace.

They just don’t try hard enough

Have you ever heard, “if you just go back to school maybe you can get a better job?” It’s common for people to assume that retail workers strive for a better or nicer job in the life, and hearing this from a friend or colleague can actually be very demeaning. Successful retail workers hold a unique set of skills and are constantly faced with new challenges, it can be an extremely rewarding career and it’s one many successful professionals opt to pursue!

They hate their job

Sure, it’s stressful, exhausting and mentally draining but that doesn’t mean it isn’t fun. Working in retail comes with a wide range of perks – from flexible working hours and in-store discounts, to a fun and supportive team environment – which can entirely outweigh the challenges of the job. Don’t ever assume that someone working in retail hates their job.

It’s an easy job!

Now this is just plain wrong! While your official title may be “Sales Associate”, any given individual in a retail environment usually wears many, many hats. They have to provide excellent customer service, understand interior design and décor and tune in to customer psychology. Retail work is more like five or six jobs rolled into one.

Retail workers are at your beck and call

When wearing their customer service hat, retail workers can provide the best possible service and will do everything they can to help you out, but they’re not miracle workers. They’re not there to watch your kids while you browse, give you a special discount ‘just this one time’, or make an out of stock item suddenly appear.

Posted in Retail Career News | Tagged | Comments Off

Spotlight on living and working in Edinburgh


Considering moving to Edinburgh for work? Well, you’ll need CV-Library’s ‘ Spotlight on Living and Working in Edinburgh ’ to get your research started.


Population – 487,500

Travel and costs – monthly pass at regular price – £51

Number of jobs in total (within 15.00 miles of centre, as of June 2015) – 864

Top industries with most jobs – Engineering, Construction, Sales, IT, Medical Pharmaceutical and Scientific, and Administration

Average salary – £24,628

Average monthly rent for a one bedroom flat – £674

Average monthly rent for a three bedroom flat – £1,095

Meal, inexpensive restaurant – £10

Search Edinburgh jobs







Posted in Candidates | Tagged , , , | Comments Off

We won Best Job Board!


CV-Library is delighted to announce that we were awarded ‘Best Job Board’ at The Global Recruiter Industry Awards!


The ‘Best Job Board’ accolade highlights the most distinguished job board as an industry leader that has been recognised for its creative content, innovative use of technology and wider social media, and its success in attracting and retaining users over the last year. These are fundamental components that we have always strived for with our valuable customers in mind.

Over the last 12 months, we have made great technological advancements, offering outstanding solutions for both clients and candidates. We have focussed strongly on our mobile developments. We have become the first job board to create an app that allows candidates to browse and apply for jobs ‘on the go’. In addition, our clients have been able to expand their candidate audience through our social media platforms; easily uploading jobs and showcasing company culture through advertising.

In addition, CV-Library has focussed on premium digital advertising at sites such as Two Towers East and West London, gaining an average of 7 million views every fortnight respectively. We have also reached corners of the country through TV, the tube, trains, buses and gyms.

These advancements have been made to continue the remarkable service to our valued clients and candidates. CV-Library takes pride in strengthening its services for its partnerships and audience. With 8.8 million CVs on our database, we aim to provide an experience that exceeds expectations, putting the user at the forefront of everything.


Posted in General, Press Releases | Tagged , , , , , , | Comments Off

The video interview checklist

Businesswoman Video Conferencing With Colleague

Worried about your video interview? CV-Library’s checklist will help prepare to ace the interview:

The day before

  • Confirm details of the interview: time, format (Skype?), who will call who, etc. And ensure you have a professional username to share with the interviewer.
  • Get access to reliable technology, you’ll need a computer, webcam and a good internet connection.
  • Find a private, quiet and well-lit location for the interview – somewhere with a plain backdrop is necessary.
  • Do a dry run to test the tech and get comfortable on camera.
  • Find a backup plan, spare laptops, phones or tablets are good options. But also ensure you have the interviewer’s contact details so you can call them if you have any trouble before or during the interview.
  • Do your research! A video interview is just like a traditional interview, you need to be well prepared.

On the day

  • Wear a professional outfit, even if it’s not visible on camera.
  • Shut down all other applications on your computer and turn off alerts that could come up during the interview.
  • Get into your interview location early and double check that everything works.
  • Warm up your vocal chords – speak out loud, even if you’re alone.
  • Have a few notes out of view of the camera. The benefit of a video interview is that you can have notes readily accessible – only use them if you absolutely must and ensure you’ve highlighted the key points so you don’t have to look away from the camera for too long.

During the interview

  • Look at the camera, not the screen. By looking in the camera you’ll be making direct eye contact with the interviewer.
  • Speak with confidence as speech fillers such as “like, um or ah” can be magnified in a video.
  • Take a moment before responding – this lets you digest the question before answering but can also avoid speaking over the interviewer should there be a delay in the video.

After the interview

  • Follow up with a thank you just as you would with any other interview.

Need more advice on researching and preparing for an interview? Head over to CV-Library’s Career Advice Centre.

Posted in Candidates | Tagged , , , | Comments Off

Spotlight on living and working in Cardiff

Cardiff Skyline In Watercolor

Considering moving to Cardiff for work? Well, you’ll need CV-Library’s ‘ Spotlight on Living and Working in Cardiff ’ to get your research started.


Population – 346,000

Travel and costs – monthly pass at regular price – £45

Number of jobs in total (within 15.00 miles of centre, as of June 2015) – 1,340

Top industries with most jobs – Engineering, Construction, IT, Education, Sales, Medical Pharmaceutical and Scientific, and Social Care

Average salary – £22,312

Average monthly rent for a one bedroom flat – £596

Average monthly rent for a three bedroom flat – £1,050

Meal, inexpensive restaurant – £12

Search Cardiff jobs







Posted in General | Tagged , , , | Comments Off

Job hunters want more development opportunities, but will companies let them?

Personal Development Career


So it turns out that a large number of workers are severely unhappy with the lack of training and development opportunities their employers offer. It seems that it’s causing a lot of people to sit and question their role, and ultimately their value in the company.


At CV-Library, we put together a survey to determine just how unappreciated workers were feeling regarding the degree of training and development opportunities their employers had available. Out of the 2,300 people that responded, results revealed that 95 per cent of employees were less likely to leave their job if training was available to develop their skills within the company. This is mainly because we have the innate desire for personal progression, which skills training will reward us with, as opposed to maintaining the feeling of being tied to the mast of a sinking ship.


It isn’t surprising to hear that training and development schemes in order to advance a person’s career are not the only advantages to learning new skills. Our survey also revealed that 93 per cent felt more valued when their employer presented them with these beneficial opportunities. This is obviously completely important when running a business as it will result in a friendly working environment, which is not only rewarding for the employees, but the company itself.


Apparently, out of the range of skills employees felt they needed to learn, skills that lie in technology are currently the most desired. No, scratch that, required! The annual survey from the Chartered Institute of Personnel and Development (CIPD) from May 2015 revealed that many working people felt incapable at work regarding analytical and technological skills. This is a shocking discovery in today’s day and age which relies so heavily on technology. Our survey further supported CIPD’s findings, as figures showed that 87.9 per cent of workers believed training was essential to stay ahead of technology. Surely this is obvious!


What is being done?


It is interesting to note that the most satisfied with current development opportunities, according to our survey, were social workers, medical professionals and those in customer services. Now, these are jobs which require specific ‘people-skills’. Perhaps communication skills are more valued or easier to teach than those regarding technology…


Despite all this, 94.3 per cent of employees and employers alike, believed that adult learning and development opportunities needed to be more widely available. This is encouraging news.


In addition to this, two thirds of people that responded to our survey would actually take a lower salary in return for a recognised qualification. 70 per cent would even fund their own learning if it meant they could gain additional qualifications that could potentially land them their dream job in the future.


I think it’s fair to say that developing skills is a life long process that is valuable for anyone at any stage of their career and it is definitely an issue that many businesses today are approaching head-on. Learning opportunities are vital to the development of the individual and ultimately for the company too, as without a satisfied and efficiently-skilled worker, the business is unlikely to progress.



Posted in Candidates, Recruiters | Tagged , , , , , , , | Comments Off

Blame your afternoon slump on a lack of breaks

Tired office man sleeping at desk

It has recently been revealed that only 29% of UK employees are able to take a full hours’ lunch break every day. It’s also been proven that worker productivity is directly impacted by the number and length of breaks employees have throughout the day.

Most full-time workers are obligated to work 09:00 – 17:30, which typically includes one hour for lunch. If you’re not taking that break each day and often find yourself in the office early and out late, then you’re likely working way more hours than intended.

CV-Library is urging businesses to encourage employee breaks and consider how a reduced or no lunch break effects staff productivity. Lee Biggins, Managing Director at CV-Library explains: “Longer hours spent at the desk don’t necessarily equate to more work being completed. It’s only natural that employees will become less productive if they haven’t had time to stop for a break. Working lunches are often the result of an organisation’s internal culture, placing the onus on businesses to ensure staff are given sufficient time to refuel and rejuvenate over lunch, so that they are ready to work productively for the remainder of the afternoon.”

It could be your company culture that keeps you from stepping away from your desk each day, or perhaps it’s a growing workload that requires you to put more time in the office every day. Whatever the reason, skipping your lunch break can have a negative impact on your health and happiness and can ultimately impact your employer’s bottom line.

If you’re struggling to find time for a real lunch break each day take a look at these tips from CV-Library. 

Posted in General | Tagged , , , , , | Comments Off

Spotlight on living and working in Southampton

Green Road Sign -  Southampton, England

Considering moving to Southampton for work? Well, you’ll need CV-Library’s ‘ Spotlight on Living and Working in Southampton ’ to get your research started.


Population – 242,100

Travel and costs – monthly pass at regular price – £56

Number of jobs in total (within 15.00 miles of centre, as of June 2015) – 2,211

Top industries with most jobs – Engineering, Construction, IT, Sales, Medical Pharmaceutical and Scientific, and Social Care

Average salary – £28,444

Average monthly rent for a one bedroom flat – £610

Average monthly rent for a three bedroom flat – £1,137

Meal, inexpensive restaurant – £12

Search Southampton jobs







Posted in General | Tagged , , , | Comments Off

Saturday Jobs vs. Studying: Either, or, both?

small business owner in front of gift store


Reports suggest that the number of students with Saturday jobs is falling. It seems that students today are prioritising studying over gaining a little extra money in their pocket. According to the UK Commission for Employment and Skills (UKCES), since 1996, the number of teenagers that have had a part-time job alongside studying has fallen from 42 per cent to 18 per cent in 2014.


Today there are extra pressures on students to succeed in their degree and other academic programmes as it appears that an advanced qualification is necessary to gain a valuable position in the workplace. It has been noted that most students completing A-Levels today would prefer to spend time studying, rather than working part-time, to stand a chance at being accepted into their chosen university.


A study from December 2014 at the Institute for Social and Economic Research at the University of Essex revealed that ultimately, students upholding a part-time job whilst studying has a negative impact on their educational outcomes.


However, future employers are looking for candidates that not only have academic achievements, but a balance of work experience too. Part-time jobs not only give students extra money to play with, but also aids them with valuable transferable skills that are only learnt from being in a working environment.


Fiona Kendrick, the Chairman and CEO of Nestle UK and Ireland and Commissioner at UKCES, stated that: “Work is important. Studies are important. But one should not preclude the other. It’s about getting a good balance to give yourself the best chance”.


So what do employers want?


As a result, employers are therefore looking for someone with a well-rounded CV rather than someone who only has excellent academic qualifications. Those that have remained in study may be smart enough to take on the prospective role, but basic communication skills in a working environment, for example between colleagues and clients, is something they will lack. In addition, the responsibility involved in a job is similar but also very different to the responsibilities held in study.


Despite this, it is also very important that students do not take on too many hours working as there is a chance that the job may overwhelm their period of study. In short: it’s all about the balance.


Posted in Candidates, News | Tagged , , , , , , , | Comments Off

Are you mobile enough to keep up with Recruitment in 2015?


From Social recruiting to minding the skills gap and going mobile, have you acted on this year’s key hiring trends?

Each year technologies advance, the employment market changes, and a new generation (currently the millennials) flourish. As these changes take hold, the recruitment industry, companies, and candidates have to adapt to the evolving hiring trends that emerge with them.

We’re now almost halfway through the year, and with Google’s Mobilegeddon having taken place, it’s the perfect time to revisit these trends and question the impact they’re having on your recruitment strategies.


Social Recruiting to revolutionise Hiring Trends

Social recruiting brings positive changes to recruitment for both sides of the industry. It is now easier than ever before to get to know your candidate and social media provides the tools to make the entire application process more engaging. Meanwhile, candidates are also reaping the social benefits as they now have improved access to companies, giving them a deeper understanding of workplace culture.

The importance of company branding and an effective social presence cannot be emphasised enough. However, it’s essential to remember that social is a give and take relationship, here you can read about how some companies have gotten in wrong.


Rise of mobile usage

Remember the Nokia 3310? That was the first colour phone and for some it feels like it was launched only yesterday. But the world of mobile devices has evolved rapidly since then and it’s continuing to bring increasingly advanced technology to the hands of consumer each and every day.

According to research the average person checks their mobile device 221 times per day. Mobile is everywhere in our lives; your phone is your address book, music collection, social media manager, games console, and communication device all in one (and more). As phones have transformed our lives, they’re also transforming the way companies hire and the way applicants apply.

Eligo New Website

Eligo’s new mobile responsive site

A recent study by LinkedIn states that “72% of job seekers visited a company website from their device (whilst) 45% have applied for a position from their device”.  These stats emphasise the importance of making sure your website is mobile optimised and responsive to make the application process as easy as possible. Google recently undertook “Mobilegeddon”, penalising sites that aren’t mobile responsive, significantly limiting your brands presence, reach, and ultimately results.

If there was one trend that you need to be on top of this year it’s this one.


Mind the (skills) gap Worker supply does not meet current demand.

With continued innovation, growing numbers of successful start-ups, and the shift towards technology, companies have to fight harder to recruit skilled talent. This is the year of a candidate driven marketplace.

Current approaches such as active-recruiting are no longer sufficient, with greater emphasis needed on passive candidates. Even once a perfect candidate has been found, the importance of an effective hiring process is now more evident than ever. The hiring process must be managed effectively and speedily, selling both the company and the opportunity whilst seriously considering training programmes, development and progression opportunities, rewards, and more.

These not only play a part in the hiring process but also in the retention of skilled talent. For companies looking to retain top talent, company culture is an important element (and that doesn’t just mean simply putting in a table tennis table and ordering pizza on Mondays). The importance of retaining skilled staff also sees an increase in counter offers being made.


Have you taken notice of 2015′s Hiring Trends?

This could be the most important year yet to take notice of hiring changes, particularly as we see changes from Google and increasing changes to candidate job search behaviours. The job market and recruitment industry is constantly developing and it is crucial that you understand what is changing and why that is happening, so that you can adapt to it, sooner rather than later.


Article contributed by Eligo Recruitment.

Posted in Recruiters | Tagged , , | Comments Off