How To Attract Recruiters

CV-Library is home to over 7,000 recruiters. Here are some tips on how to make your CV stand out and how to attract recruiters to you.

It’s all about the key words

Including as many relevant key words as possible near the top of your CV will mean your profile could rank higher than others in recruiter searches. If you’re not sure what your key words should be, think about using the most basic terms to describe your job and industry. You could also look at job adverts for the type of role you’re looking for and try to mimic the language utilised there.

Make your aims explicit

If you are only interested in looking for a specific type of role, then state this at the top of your CV. If there’s something you’re really not interested in, make a note of that, too. Write down your salary requirements, the locations you could work in, and whether you’re looking for contract or permanent roles. This will save you – and potential recruiters – a lot of time, as many preliminary conversations are aimed at identifying basic requirements before discussing specific job opportunities.

Think about your contact details

If it’s generally not going to be viable for you to pick up your phone during the working day, then maybe it’s best to keep your phone number off of your CV. If you’re available to take calls in the morning or over lunch, state the hours of your availability so interested recruiters can know when to call you. Creating a new email address for your job hunt can be a good way of keeping on top of written communication, too.

Don’t spread yourself too thin

If you’re planning to join job boards, it’s a good idea to try one at a time and see what results you yield. It is easy to underestimate the volume of recruiter contact your profile may attract. Think realistically about the amount of time you have to dedicate to job hunting and whether it could be best to aim for quality over quantity.

Be nice to recruiters, even when they’re wrong

Maintain a friendly demeanour whilst on the phone to all recruiters. If they’re not hitting the mark with the roles they’re suggesting, politely explain what it is you’re looking for so they can get a better idea. You can save their number into your phone and then decide whether you want to speak with them directly next time they call – they will leave a message if not. There’s no use in burning bridges as you never know who will get in touch about that perfect role.

If you’ve done all of this and you’re still getting contacted about irrelevant roles, then maybe it’s time to reassess how well your CV reflects your experience and goals. Check out the CV-Library guide to writing a successful CV.

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How To Make The Most Of Your Notice Period

Once you’ve handed your notice in at work you may have anything up to three months before you leave the business. You’ve still got work to do but now your mind is starting to wander to how you can best prepare for your next challenge! Here’s how to make the most of your notice period before you move on.

Tie up any loose ends

If you’re in the middle of a project you should endeavour to tie up all of the loose ends. It’s good practise to see things through and will be appreciated by the colleagues you’re leaving behind. Say your goodbyes to regular contacts, too. By letting people know you’re moving on it will make your transition from the business easier on everyone.

Make a note of contact details

It’s likely you’ve built a strong network of contacts during your time in your current role, and you never know whether these could be useful for the future. Make a note of the people you’d like to stay in touch with, and keep their details somewhere safe. Add people on social media or business networks where relevant.

Ask your boss/ colleagues for recommendations

Whilst you’re still on site at your current job, it will be easier to ask your boss for a letter of recommendation. Sites such as Linkedin have informal means of requesting and providing recommendations, too.

Prepare for your next role

It’s a good idea to find out if there’s anything you need to prepare for your next role so you can get a head start on that before your first day. Perhaps there will be reading material, or a new tool to get to grips with. Do ask if there’s anything you should be looking at in advance.

Relax – a bit!

Depending on the type of work you do, you may find your workload winding down in the lead up to your last day. Now’s the time to de-stress your mind, maybe get a little extra sleep (if you don’t have to be in so early) and enjoy the prospect of an exciting new challenge on the horizon.

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My Boss Added Me On Facebook! Social Media at Work

The use of social media at work is fast becoming the norm, with employees connecting up on professional networking sites such as Linkedin and XING, and even using social hubs such as G+ to maintain intra-business communications.

However, there are many social networking sites which are best kept separate from work!

Facebook – the, ‘look at this hilarious photo of me doing shots through my eye’ offender, Twitter – the, ‘look what I had for dinner, again’ network and Instagram – the ‘look how attractive I am’ app are all fantastic fun when utilised for non-professional purposes.

However, when the lines between work and social media become blurred, the consequences can be dire. So, if you have fallen into the trap of (either willingly or begrudgingly) acquiring your bosses’ online friendship, here’s how best to manage that relationship!

Follow suit

It’s a good idea to figure out your bosses online behaviour toward you, and follow suit. If they’re posting links on your wall, commenting on your statuses and re-tweeting your nuggets of wisdom, then feel free to reciprocate. If they’ve not gone out of their way to interact with you online then it’s best to keep that “Which Game of Thrones Character Are You?” quiz to yourself.

Hide as much as you can

We’re not saying delete all your holiday snaps and funny videos, but do make use of the settings which allow you to choose who sees what. Similarly, if you’re creating an event and inviting work colleagues – but not your boss – make sure it’s set to private to avoid causing offence.

Only discuss work positively

If you’re usually one for having a little moan about how tough your day was, it’s time to nip that behaviour in the bud. If you want to rant about any aspect of your working life then keep it to private messages between friends.

Watch out for sick days and late nights

Not that we’re suggesting you’d ever pull a sickie, but if you are taking legitimate time off work make sure your online presence doesn’t suggest otherwise! If you’re at home with the flu don’t spend your day playing Candy Crush (and publishing the results) – you’re supposed to be recuperating. Similarly, if you’re out late on a Sunday night don’t let the world know about it – if you’re a little off your game on Monday morning it’s best your boss thinks this is down to working – rather than partying – hard.

Review all tags

As well as the content you upload, you must also be wary of what your friends are adding to your profile. Sod’s law dictates you’ll be tagged in something incriminating on a day you have no internet access. You won’t notice it going up, but by the time you log in that evening you’ll be cringing and wishing you’d been able to review that tag ASAP! There’s a setting which allows you to review every photo and status you’re included in before it appears on your wall. Best use it.

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How To Build an Effective Sales Team

If you’ve been in sales for some time you may now be looking to take on a managerial position within the industry. Below you will find our top tips for becoming the best sales team manager you can possibly be. So, don’t forget – with great power comes great responsibility – and great success!

Figure out your team’s individual strengths

Your team are most likely a varied bunch with a wide spectrum of skills. By identifying individual strengths you can build an efficient team and will be able to identify which tasks suit which team members best.

Figure out how to get through to them

People respond to different types of leadership. Being able to adjust your managerial style for the type of personality you’re dealing with is a trait which separates the good from the great. There are people who like to work alone, and people who like to check in after each task. There are people who thrive on praise, and people who are motivated by improving on their failings. If you can, figure out how best to get through to each of your team members.

Motivate them to win

Employ the use of prizes, leaderboards and competitions to motivate your team members to do as well as they can. A little bit of healthy competition never hurt anyone, and taking a moment to celebrate a high achiever can break up the day in a nice way for you, and for them.

Don’t be afraid to voice your concerns

If something isn’t working out with one of your team members, the best thing you can do is have a chat with them to flag the issue in a friendly way. Doing this when you first identify a problem will mean the issue can be rectified sooner rather than later, and you will feel better getting it out in the open rather than stewing over it.

Have a plan for growth

Being realistic, look into your options for team growth and have a plan in mind for what’s achievable. It’s good to see where you’re going, and also exciting to see what your team could be doing this time next year!

Remember, you were there once

In an ideal world, everybody in your team would hit 100% of target every day! However, if someone has made a mistake or is not performing to their best, just remember you were in their position once. Give advice from experience.

Search for our Sales Manager job opportunities here.

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First Time in A Sales Team? Here’s What To Expect

Whatever your motivation for joining a sales team, the below information can help prepare industry newbies for what’s to come.

It’s fast paced

Sales environments can be very fast paced. In a lot of cases where cold calling in required, it’s often sheer volume of calls which will bring in results. Depending on the focus of the business you choose to join, you may be required to speak with a certain number of potential clients each day. If you’re selling a specialist product or have a warm customer base it is likely you will have more time to dedicate to each sale.

It’s competitive

Whilst most businesses promote team spirit, working in sales can often involve some level of competition with your colleagues. It is common practise for team managers to utilise leader boards or competition prizes to celebrate those who are doing well.

It can be loud

Walking out onto a sales floor for the first time can be a little bit overwhelming – imagine fifty people on the phone in one room at once! Once you get used to it, though, the noise becomes more of a background buzz.

It can be rewarding

Doing well in sales often means earning lots of money! If you need any further motivation, sales can also be a rewarding career choice for those looking to work alongside bright, chatty people and for those who enjoy working to targets. Seeing your name at the top of the company leaderboard can also give a great sense of satisfaction.

It can be varied

Working on the road in a specialist salesperson or business development role can mean you get to eat your lunch in a different town every day! This type of role could suit anyone who feels they’d be better at selling in person.

It’s great for making friends

One of the best things about joining a sales team is all the great people you get to meet. If you’re not bonding over the product you’re selling or that one grumpy customer, you’ll be looking forward to the next night out – sales teams often socialise outside of working hours.

Now you know what to expect – why not check out our current sales job opportunities here.

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The Perks of Working in Retail

Thinking about a career in retail? If so, there are many plus points to working in retail which you may not have considered. In retail you will…

Meet lots of people

Majority of retail jobs are highly sociable. Unlike other working environments, in retail you not only get to meet lots of people, but you get to talk to them, too! If you’re a chatty person, the level of face to face interaction that a retail role entails could be perfect for you. If you’re not shop-based, many other retail careers require good communication skills, too.

Do lots of exercise

The last thing you’re going to complain about after a day in retail is that you’ve got loads of energy to burn! Retail is a fast past environment – whether you’re selling, managing, buying or merchandising. If you’re not running around on the shop floor you’ll be on the phone or in meetings, giving it your all.

Learn to love what you’re selling

When you start a new job in retail you will soon find yourself learning everything there is to know about the products you’re selling. This can work both ways – if you have a particular passion (such as music, sport or shoes) you may choose to embrace this by working within that specific environment. Your knowledge and love of the product will shine through and help drive sales for your brand!

Get great discounts

This is an obvious one, but definitely worth mentioning! Employees of retail brands will often receive a percentage discount or monthly allowance to purchase in-store goods.

Make friends across the country – and the world!

If your role includes UK travel you will make new friends as you move from site to site.
Similarly, when working for a worldwide brand at a high level, there are often requirements for international communication.

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Exciting Jobs In Retail You May Not Have Considered

Wondering where your career in retail can go next? Check out our top jobs in retail suggestions below for some inspiration!

Fashion Buyer

Entry level assistant positions can be a great way to get your foot in the door within the fashion industry. By learning to identify product opportunities and merchandising strategies, you could one day find yourself in a senior buyer position for a top firm. Imagine being in charge of deciding which handbags Harrods has in stock!

Photography sales assistant

Hundreds of bespoke photography studios are in operation across the UK, with a handful of well-known brands standing out as big players in the market. Put your sales skills to good use with a job in a photography studio. Not only will you have the opportunity to work with a variety of different customers, you may also have the chance to help out with the creative side of things.

Window Dresser

If you’re an arty type and understand the world of retail, utilising your aesthetic talents could secure you a role as a window dresser for a fashion firm or department store.

Pet Shop Assistant

If you love animals but aren’t qualified to become a vet, the next best thing could be a retail role within a pet shop. National chains often have vacancies for sales assistants, with the main duties being organising and selling stock – if you can tear yourself away from the fuzzy bunnies for long enough!

Independent Store Manager

Whatever your interest– hats, comic book memorabilia, fishing – there’s always the option of running your own business selling products you’re passionate about. If you’ve been in retail for a while and understand the ins and outs of customer service, merchandising and organising stock – why not think about going it alone? If you have an audience willing to buy what you’re selling, it could be the start of something big!

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Inspirational quotes from IT leaders for IT professionals

Whatever your role as an IT professional, you may identify with some of the quotes from top IT spokespeople, below.

“Technology is just a tool. In terms of getting the kids working together and motivating them, the teacher is the most important.” Bill Gates

Microsoft founder Bill Gates summarises the importance of leadership within the IT world. Technology can provide the tools which can be harnessed to create great things. Teachers and leaders are needed to inform and inspire other users.
Teaching jobs in IT: Lecturing or teaching the subject of IT can be a rewarding career choice. If you don’t fancy sitting in front of a class of students, you could work for a company providing webinars on IT topics, or other e-learning solutions.

“The Web as I envisaged it, we have not seen it yet. The future is still so much bigger than the past.” Tim Berners-Lee

Tim Berners-Lee soon realised the potential of his invention, the world wide web. The content and scope of this powerful tool continues to increase.
Web jobs in IT: While you will be aware of design and development jobs for web sites and applications, you may not be aware that the scope of the internet is now growing across devices. The ‘Internet of Things’ is a growing market, with more jobs becoming available in the field every day. Based on the premise of connected, intelligent devices in almost every field (from medical, to home automation, to in-car entertainment) skills from more traditional web-based disciplines are now transferable to a variety of exciting, new platforms.

“What new technology does is create new opportunities to do a job that customers want done.” Tim O’Reilly

Advocate of open source software and technology guru Tim O’Reilly comments on IT’s capability to fill a spectrum of customer needs.
New technology jobs in IT: If you’re particularly motivated by the prospect on working on future-thinking products or ground breaking applications, you may fit best into one of the hundreds of IT-related start ups in the UK. Working in a small, dedicated team on a singular, forward-thinking idea can mean your name may well be associated with the product after it’s taken off.

“Innovation distinguishes between a leader and a follower.” Steve Jobs

Creator of the Apple empire, Steve Jobs, notes the importance of innovation in the technology market.
Innovation jobs in IT: If you’re full of ideas and can see yourself as the next IT entrepreneur, the first thing to do is research your market and then branch out to your industry contacts and build a solid network of people interested in your idea. Sometimes it’s the simplest of brainwaves which catch on; so if you have a new idea for a catchy app then you never know where it could take you!

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Make the IT Job Market Work for You!

Earlier in the year CV-Library reported the great news that IT jobs were on the rise. Here, we provide the most recent statistics regarding the IT job market and take a closer look into what this means for both graduate and experienced industry professionals looking for work.

At the time of going to press, there are nearly 10,000 IT jobs live on CV-Library’s job board. Sounds good, right?

When you compare this with the wider job market, it becomes apparent that IT is one of the most popular sectors for London-based job hunters at the moment. Ranking behind administration, construction, education, finance, sales and retail, the industry represented 5.7% of job applications made in June. This boils down to an impressive 45% increase on activity from this time last year.

The overriding message as summer takes hold is that the IT job market is on the up, both in terms of jobs available and professionals looking to secure a new role within the industry.

So, what does this mean for graduates?

Summer is the time when hordes of fresh-faced and wide-eyed graduates look to break into the commercial world. It can be an exciting but also daunting experience for graduates with degrees in related disciplines, due to the sheer level of competition. Of course, the next generation of IT buffs have to start somewhere so we have compiled our top tips for making yourself stand out from the crowd:

1.) Sell yourself to the best of your ability – ensure your CV, cover letter and online profiles are up to date and as complete as possible.

2.) Visit graduate fairs and careers events tailored to your industry. These can be highly valuable for making industry contacts.

3.) Take an online course to supplement your formal education – CV-Library have some great training courses here.

And how does this impact experienced professionals?

For the experienced IT professional, news that our economy is in recovery mode could not be more welcome. Following on from the widely publicised redundancies and liquidations which plagued the recession, the economy is now a more stable entity. Professionals who may have been holding on to their jobs for fear of losing out can now take those first brave steps towards career or job changes.

If you’re looking to move into a different area of IT or are hoping to apply to roles with more responsibility, CV-Library can provide world class Project Management and IT training courses to suit any need.

Of course, once you’re up and running and ready to look for something new, check out job boards like CV-Library to search for your perfect role.

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How To Get Your Most Difficult Customers To Love You

Picking up the phone to difficult customers can be a huge test of your reactions and patience. Our top tips below have been designed to guide you through even the most trying of customer relationships.


The age-old saying goes, ‘the customer is always right,’ so when they’re not it can be hard to get your points across without rubbing them up the wrong way. In the first instance you should always sympathise with them about their problems, telling them you understand where they’re coming from. Make thorough notes about their issue so you can repeat details back and show them you’ve been listening.

Inform them of the decision making process

Whilst it is your responsibility to keep customers happy, you can pass the buck when it comes to hard-line decisions which are out of your hands. If a customer is becoming difficult over prices or protocol gently inform them that it’s not your decision to make. Once they realise they’re not talking to the decision maker they should cool off.

Get your manager involved

Following on from the previous point, if a customer is being difficult about something which is out of your hands they may appreciate being able to escalate the issue. Asking your manager to speak with them means your customer will feel they are being taken seriously.

Keep your promises

If you’ve said you’ll call a customer back at a certain time or mail something by a certain date, make sure you do. Reliability is an excellent trait in business and if you stick to your word then that’s one thing your customer won’t be able to fault you for.

Humanise yourself

There may be some time during a phone call or customer visit where you’ll have the opportunity to make small talk. Try to engage in some light conversation and show an interest in your customer as a person. If you can show them the human side of your business then they are more likely to act respectfully during the course of your communication.

Fast track them

One thing which can turn even the nicest of people into a grumpy customer is having to wait. Spending time on hold, waiting for call backs or home visits, or even having to wait for a technical problem to be resurrected means time wasted. If you have identified a particularly unhappy customer do what you can to ensure their issue is resolved as quickly as possible. Let them know if you are planning to fast track their service, too. It will be appreciated.

Keep smiling

Don’t let their bad mood rub off on you! Be polite and upbeat, and most importantly – keep smiling. Don’t – whatever you do – get into an argument with them.

Don’t take it personally

In all likelihood your customer has an issue with your company rather than you, personally. Remember this as you progress through their issue and work to a conclusion together.

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