Customer Services Jobs in Berkshire

Our client is seeking 2 people with experience of working in an IT helpdesk environment to join their team at their Regional Office near Newbury

These are full time permanent positions working as part of a helpdesk operation supporting our client’s customers. You will be assisting first line support desk analysts in resolving technical systems issues as well as dealing with clients on the telephone and must, therefore, have good problem solving skills.

Personal Skills Required
The ability to communicate on the telephone clearly and precisely.
You must be able to prioritise work effectively and be flexible and adaptable in...

With over 20 years of experience in the self storage industry our client Access Self Storage is one of the UK’s leading providers. They pride themselves on their service that meets and exceeds their customer’s needs. They care passionately about what they do and are enthusiastic about their self storage, archive and office business.

Access is offering an exciting opportunity to join them at their site in Battersea as a Customer Sales Advisor.

The successful candidate will need to have a passion for and previous experience within a sales environment as well as excellent customer service skills. You will need to be easily located...

We are seeking a fluent german speaker for a customer service role based in Reading. Duties will include providing customer support to german clients, issuing quotations, responding to enquiries, product translation. Full training provided - For more information please call Emma ...

Our client is a Hook based Communications company who provide technical customer support to customers throughout the UK and Europe.

They are now looking for an enthusiastic customer service person who speaks fluent Spanish and English to join their busy help desk.

You will be working 7.30am - 4pm one week and 3.30pm until midnight the next week so you must be flexible in regards working hours.

Main aspects of the role will include:

Taking phone calls from UK and European customers regards technical issues
Monitoring systems to ensure the are running effectively
Recording any issues or complaints Online
Responding...

Telesales Administrator – Italian speaking
Colnbrook
£18,000 to £22,000 plus bonus

My client is seeking a bilingual Telesales Administrator for this exciting opportunity within a fun and dynamic company. The role involves calling customers to take and check orders as well as upsell additional products and build relationships. This role involves liaising with different departments and they are looking for a natural leader to motivate a small team.

My client is seeking a motivated sales person who is able to come up with new ideas as well as speaking fluent Italian and English due to the customer base.

Responsibilities...

Goods in / Goods out / Storsperson / Materials Handler
We are looking for a storesperson to work for an engineering company in their stores and distribution area. Candidates wil need to have previous experience of goods in / goods out, materials handling etc.Orion Electrotech Ltd acts as both an Employment Business and Employment Agency and complies with the Conduct of Employment Agencies and Employment Businesses Regulations Act 2003.

...

The Opportunity
As Cisco Telepresence VC Support Engineer you will be based in Reading and provide remote technical support and service on integrated Audio Visual and Video Conferencing systems (all Tandberg/Cisco Telepresence) to a major blue-chip client at their sites around the world (UK, US and Australia). You will deal with a range of individuals, from senior managers and clients' technical staff to non-technical system users. As well as service and maintenance, you will provide technical support when users have problems and be on hand to ensure all systems work properly during presentations, meetings and video conference calls. You will...

Our client a financial services company based in central Windsor are looking for an experienced Customer Services Executive to join their busy team. This is a contract position (6 - 9 months).

Customer Services Executives are responsible for client query resolution (post-trade customer service). The service provided is on an inbound and outbound basis, using all communication methods and aims to directly resolve 80% of all client queries on a first call basis.

Key Responsibilities:

Inbound Customer Service

- Provide responses to all client customer service queries to agreed levels/standards

- Update all...

Telephone Account Collectors - Bagshot - £15k + Bonuses rising to £21k

Our client working within the growing financial services sector specialising in collections. They work on behalf of a number of reputable clients to recover back outstanding monies and payments to clear the customer accounts.

This role starts at £15k + bonuses of £350 per month and can quickly rise with progression up to £22k + £800 + bonuses per month.

This post reports to the Collections Manager and Consumer Collections Supervisor and includes the following responsibilities:

- Management of an assigned worklist, making outgoing calls to private...

Customer Support Associate - Southampton - Successful Employer

Dynamite is proud to present this excellent opportunity to join a rapidly expanding service based business in Southampton.

This is a superb opportunity for someone looking to build a career in Customer Services, where opportunities reward hard work.

The role will involve dealing with a range of enquiries in relation to employment matters, general queries in relation to services provided by the company and in relation to new contracts and applications.

In order to be considered for the role you must have great customer facing skills. We are keen to hear...

Temp to Perm £7.57 p/hr + Excellent Uncapped Commission

Are you looking for a new career and fresh challenge?
Are you available for an Immediate start……….then read on!

Our client is a major employer in the Newbury/ Reading area and they are currently recruiting for trainee and experienced sales people to join their successful team to ensure that they continue to increase their reputation as one of the top 100 companies in the UK.

This is a fantastic opportunity to work with one of the largest companies in the country and either begin or continue a career in sales, sales experience would be advantageous...

Telesales Executives/Trainee Telesales - £16.5k OTE £23k

Location: Reading Area
Temp to Perm - Starting Salary £16,500 + Uncapped Commission

Are you looking for a change of career or a fresh new challenge?
Do you want to work for a company that offers full training and development?

Our client based near Reading is a leading employer in the area and due to continued success and expansion of their sales team are looking for dynamic and ambitious individuals to come join them during this exciting time.

If you have previous ales experience or you are looking to get into a sales position then our client offers the...

Our client is currently looking to recruit a Reservations Agent to join their team based in Wokingham, working as an implant on their client’s site. The main purpose of this role is to provide a dedicated corporate hire reservation service, representing the company and maintaining good relationships with customers.

Responsibilities will include:

• Taking and placing all National Account Reservations accurately and confirming back to the customer within 1 hour
• Escalating any turndowns or problems to the line manager
• Protecting the profit of National Accounts
• Responding to queries within 24 hours
• Ensuring all SLA...

My client in Wokingham is looking for an Account Manager to join their busy friendly team.

You will have dealings with all internal departments across multiple sites via telephone, email and instant messaging and also face to face.

You will also have regular communication with, and need to build relationships with the customer and call centre, suppliers and logistics providers.

Your main responsibilities will be to:-

Provide quotations to the customer for parts requests
Utilise a number of systems and websites in order to provide alternative parts information and pricing
Have knowledge and understanding...

Our client is a market leader with an outstanding reputation within its market place. They are currently seeking a highly professional customer service executive with fluent written and spoken English and German language skills.

If you have customer service experience with the languages required and you are seeking a career within an international brand then please apply today and we will be happy to supply you with more details. ...

Insurance Customer Service Advisors
Bracknell, Berkshire (RG12 1DB)

Salary £15 - £21k depending on experience

Our client is a new, privately owned insurance broker that provides a wide range of motor and non motor insurance products to our customers.

This is an exciting opportunity for talented, enthusiastic individuals looking for a new or to develop their existing career within the personal lines insurance industry.

The ideal candidate should have the following skills;

• Customer orientated
• Open GI experience
• Team player
• Enjoy taking ownership of issues, seeing them through to resolution...

Our client is a leader in the field of Occupational Health software selling to large companies throughout the UK. They are looking to appoint a Technical Sales Support person to work with a Regional Account Manager covering the South of England, focussed around the M4 corridor. This is an External Technical Customer Support role, with extensive travel.

This is a position of responsibility and involves identifying and ownership of specific client needs and requirements through to resolution, and also on request, being an available resource for wider support to the Sales Team. This will involve travel, face-to-face client meetings and...

Our client is a highly successful channel marketing company and is seeking a professional help desk representative to respond to incoming customer calls. You will be entering data, ensuring SLA's are met, processing data and ensuring the client receives a superb level of customer service.

You will need:
•2 fluent European languages + excellent English (written and oral)
•Languages required are: French, German, Italian, Spanish and Portuguese
•Have previous customer service/help desk experience
•High attention to detail
•Strong IT skills
•Professional, reliable, accurate and flexible

In return my client can offer...

This role will involve liaising with customers both face to face and over the telephone, making bookings, updating details on the internal computer system and assisting with sales of contact lenses, glasses and stock control.

The successful candidate will be friendly and reliable, with a good telephone manner and able to use a computer. You will be happy to work 5 days from 9.00 - 5.30pm with 4 days during the week and every Saturday.

If you do not hear within 5 days of your application please assume that your application has not been successful.
...

Front of House Assistant/Receptionist/Office Manager

This is a busy, client facing role, working for a dynamic and fast paced Company, in modern open plan offices in Reading Town Centre, with parking.

The role is working 7.30am – 4.00pm Mon-Fri. Based on the main reception desk you will meet and greet visitors; set up meeting rooms, ensure department fruit bowls are topped up and fresh; make sure the kitchen is stocked and dishwasher unloaded, set up kitchen for the day, order refreshments and lunches for any catering requirements for the day/week; deal with any facilities issues in the building, take in deliveries; book travel...