Customer Services Jobs in Poole

Cabin Crew / Steward / Stewardess
Ryanair
London

Live the high life!

Are you bored of nine-to-five? Want something different? Want a career that will get you places? How about a job that gives you wings?

St James Management is an approved Ryanair recruitment partner and recruit for exciting Cabin Crew positions to operate on Ryanair aircraft.

Ryanair is the World's favourite airline and operates more than 1,500 flights per day from 50 bases and 1300+ low fare routes across 27 countries, connecting 160 destinations.

Ryanair operates a fleet of 278 new Boeing 737-800 aircraft with firm orders for a further...

We’re known for our outstanding customer service – and we want to keep it that way. As an Operations Manager with us you’ll ensure that any issues are resolved quickly and effectively, keeping our customer relationships firmly on track. It’s a vital role that will see you establishing operational excellence and giving everyone who banks with us the customer service they deserve.

As a key member of the management team, you'll proactively build customer relationships while taking responsibility for our people, processes and performance. In short, you'll help ensure any queries are handled quickly, effectively and in compliance with outlined...

Area Sales Leader

OPPORTUNITIES NATIONWIDE

OTE: £55k to £90k based on area/targets

Anglian Home Improvements is a business that is going from strength-to-strength. We’re confidently looking to an even brighter future and we’d love you to share in our success.

Over 45 years, we’ve become the UK’s number one supplier of high quality home improvement packages, from windows and doors, through to conservatories, rooftrim, solar energy, garage conversions, garage doors, driveways, timber floors and much, much more.

We’re successful because we make it easy for homeowners to make their homes more energy efficient...

Field Sales / Foot Canvasser

OPPORTUNITIES NATIONWIDE

C £25k to £40k

Anglian Home Improvements is a business that is going from strength-to-strength. We’re confidently looking forward to an even brighter future and we’d love you to share in our success.

Over 45 years, we’ve become the UK’s number one supplier of high quality home improvement packages, from windows and doors through to conservatories, rooftrim, solar energy, garage conversions, garage doors, driveways, timber floors and much, much more.

We’re successful because we make it easy for homeowners to make their homes more energy efficient, stylish...

When you join us as a Team Leader, you'll lead one of our highly motivated teams to new heights of performance. Working closely with Risk and Sales, your team will process new applications and queries while also servicing existing customer accounts. It's a great opportunity to work closely with specialists both within and outside of the bank, in a role where you'll have the resources of an industry leader at your disposal.

You'll guarantee that we achieve all targets while delivering exceptional service to our customers. You’ll also make sure that each member of your team has the skills and knowledge they need to carry out their roles...

Are you looking for an opportunity to learn and grow with a quality company? We are looking for a suitable candidate for one of our clients based in Poole, as they require an additional member of their team to assist in the sales department. This is a varied post where you will be dealing with clients from around the world, by phone and email. Updating the client as well as creating a pricing database, dealing with all quotes when they are sent in working closely with the estimating department. Training will be given on an ongoing basis however you will have need a minimum grade C in GCSE for Maths and English and have great customer service...

MI Manager

Our client, a niche global solutions provider, due to expansion is now looking for a MI Reporting Manager to join their operations department on the outskirts of Bournemouth.

Reporting into the Head of Operations, the successful individual will be responsible for managing and leading the Operations MI team, developing and implementing appropriate business processes, reports, disciplines and schedules that delivers a review of results, trends and industry benchmarking; lead the development of reporting both recurring and adhoc ensuring that they align with the operational strategy and department objectives; develop and...

Our client based in Poole is seeking a Car Hire Customer Service Advisor
Your main purpose will be to resolve customer enquiries by establishing their requirements, utilising your skills, and maximising sales, while providing a positive experience. A good telephone manner is essential, with strong communication skills. In addition you will need to be computer literate, accurate and able to work to deadlines, ensuring that all deliveries are on time to customers.
You will also be responsible for qualifying all customers hiring vehicles, completing rental agreements, cash handling, preparation, delivery and collection of vehicles. You will...

This company specialises in ATM remanufacture, ATM Parts and ATM refurbishment.

They are currently looking to recruit a Service Delivery Coordinator who will be responsible for ensuring that customer SLA's are met and maintained.

Key Responsibilities:

- To deal with Customer issues and requests on a day-to-day basis

- To communicate Customer requirements and feedback to the relevant personnel within TestLink

- To provide support and feedback to the Service Delivery Manager as appropriate

- To attend Customer Review Meetings as and when required

- To manage the ATM assessment and refurbishment...

Field Marketing Manager

OPPORTUNITIES NATIONWIDE

C £40k to £60k

Anglian Home Improvements is a business that is going from strength to strength. We’re confidently looking forward to an even brighter future and we’d love you to share in our success.

Over 45 years, we’ve become the UK’s number one supplier of high quality home improvement packages, from windows and doors through to conservatories, rooftrim, solar energy, garage conversions, garage doors, driveways, timber floors and much, much more.

We’re successful because we make it easy for homeowners to make their homes more energy efficient, stylish and...

*THE ROLE OFFERS AN ATTRACTIVE PAY RATE OF £11.00 HOUR**

Full training will be given and will run for 3 weeks Monday to Friday 9:00am - 5:00pm and you will need to committed during this period.
***Following training candidates need to be able to work 4 hours or more each day and this can be any 4 hours between the hours of 7am-11pm

** PLEASE NOTE THAT THIS IS A TEMPORARY CONTRACT**

Role Overview:
The role will involve quality checking contact centre work with regards to PPI claims to ensure consistency and a high level of service are maintained.

Candidate Requirements:
* Benchmark the quality of contact...

As a Case Handler, you'll treat our customers fairly and consistently by responding to their feedback and addressing any issues quickly and effectively. In doing so, you’ll help to make sure that consistent and exemplary service standards always underpin our consumer relations.

It's no easy task to provide world-class services for all our customers, but that's exactly what you'll do. You'll manage correspondence with customers, investigating and resolving complex queries while making sure we follow rigorous operational risk standards at all times. Focusing on meeting service level agreements, you'll deliver exceptional service that exceeds...

Role: Customer Service Advisor
Vacancy: PERMANENT
Salary: £14500
Location: Poole, Dorset

My local Poole based client is looking for Customer Service advisors to work in their busy but friendly call centre.

NO SELLING is required and the position is purely customer service based, taking only inbound calls and dealing with customer related queries.

The successful candidate must be confident and have an excellent telephone manner.
...

This vacancy is being advertised on behalf of Fleet Personnel LTD who operates as an employment agency.
Creditors Assistant
Poole
Temporary Position
Starts 06/06/2012 till 31/08/2012
£6.65 per hour
8.30am – 5.30pm Mon-Fri

An opportunity has arisen to join the local council on a temporary basis. They are currently seeking an experienced administrator to provide clerical support and input data to enable the correct and timely payment of invoices. If this sounds like you, please email your CV to Christienne or alternatively call 01202 293344 between 9am and 4pm Mon-Fri.
Only successful candidates will be contacted.

Customer Service Advisors Required - Bournemouth

Dynamite is proud to be representing this highly corporate employer with a strong presence in Bournemouth, who are currently seeking telephone based Customer Service Advisors to join their successful team.

This is NOT a sales based role and purely requires candidates with a good telephone manner and a drive to put customers first, providing great levels of service when dealing with incoming enquiries.

Main duties involved will include dealing with initial enquiries from customers in relation to transactions, account queries and add on products such as insurances or initial...

Customer Service Advisors Required - Bournemouth

Dynamite is proud to be representing this highly corporate employer with a strong presence in Bournemouth, who are currently seeking telephone based Customer Service Advisors to join their successful team.

This is NOT a sales based role and purely requires candidates with a good telephone manner and a drive to put customers first, providing great levels of service when dealing with incoming enquiries.

Main duties involved will include dealing with initial enquiries from customers in relation to transactions, account queries and add on products such as insurances or initial...

CENTRAL BOURNEMOUTH - IMMEDIATE VACANCY - ACCOUNT MANAGERS URGENTLY REQUIRED - TEMP TO PERM ROLES

OCCASIONAL SATURDAY MORNINGS REQUIRED

SUPERB BENEFITS INCLUDE SUBSIDISED RESTAURANT, SUBSIDISED GYM MEMBERSHIP, PAID BIRTHDAY DAY OFF, SUBSIDISED CAFÉ AND 25 DAYS PLUS HOLIDAY!

£7.67 per hour rising after probation period to £7.95 per hour plus BONUSES!

Your excellent telephone manner, ability to liaise at all levels and achieve the desired company results will ensure your role is motivating and you have job satisfaction! You will need to work well as a team player but work well on your own initiative and manage your...

DUTIES AND DESCRIPTION:

Our client is looking for a Commercial Account Handler . Your duties will include looking after a portfolio of clients, inviting their renewals, dealing with any mid term adjustments. There will be an element of new business and cross selling. You will be working towards targets and there is a bonus scheme in place which is uncapped on income over target.

HOURS: Full Time (8:30 - 5pm)

SALARY RANGE: £20,000 - £26,000

ESSENTIAL SKILLS: Must have experience within Commercial Insurance

BENEFITS: 22 days , free car park

Excellent benefits, well established company, free parking...

DUTIES:

Our well established Dorset based client is seeking a customer services advisor to join their existing team. Hours of work are on a shift pattern : 8 - 4, 9 - 5, 10 - 6 on a rota basis.

This role will require you to put service at the heart of everything you do. You will be responsible for supporting colleagues and customers by delivering excellent administration skills, dealing with a variety of policy tasks to include personal and corporate quotations, new business processing, policy adjustments, renewals and literature orders. You will assist the Customer Service Team Leader through the day to day running of the business...

Job Purpose
Benchmark the quality of contact centre calls and provide high quality and actionable feedback to management and colleagues.
Provide recommendations and insight to ensure a first class quality customer experience is delivered.
Drive performance by providing feedback to Operational Managers and individuals on performance against quality objectives and targets
Recognise and promote role-model call quality results

Main Account abilities and approximate time split
Independently audit the quality of front line advisor calls and monitor various controls, measuring against procedures and defined scorecards
Attend...