Customer Services Jobs in Chatham

Cabin Crew / Steward / Stewardess
Ryanair
London

Live the high life!

Are you bored of nine-to-five? Want something different? Want a career that will get you places? How about a job that gives you wings?

St James Management is an approved Ryanair recruitment partner and recruit for exciting Cabin Crew positions to operate on Ryanair aircraft.

Ryanair is the World's favourite airline and operates more than 1,500 flights per day from 50 bases and 1300+ low fare routes across 27 countries, connecting 160 destinations.

Ryanair operates a fleet of 278 new Boeing 737-800 aircraft with firm orders for a further...

Our reputable Client are seeking a Front of House/Head Receptionist to join their team.

As Reception Manager with previous 'hotel' experience you'll lead, inspire and motivate the Reception team to handle check in and check out to give a great first and last impression making sure that guests have everything they need.

You will use your instinct to build a great rapport and deliver a distinctively memorable one of a kind service.

This is a great opportunity for a reception supervisor or assistant manager to step up to a Head of Department role. Would also be an opportunity for an existing reception manager to join the luxury...

Area Sales Leader

OPPORTUNITIES NATIONWIDE

OTE: £55k to £90k based on area/targets

Anglian Home Improvements is a business that is going from strength-to-strength. We’re confidently looking to an even brighter future and we’d love you to share in our success.

Over 45 years, we’ve become the UK’s number one supplier of high quality home improvement packages, from windows and doors, through to conservatories, rooftrim, solar energy, garage conversions, garage doors, driveways, timber floors and much, much more.

We’re successful because we make it easy for homeowners to make their homes more energy efficient...

Field Sales / Foot Canvasser

OPPORTUNITIES NATIONWIDE

C £25k to £40k

Anglian Home Improvements is a business that is going from strength-to-strength. We’re confidently looking forward to an even brighter future and we’d love you to share in our success.

Over 45 years, we’ve become the UK’s number one supplier of high quality home improvement packages, from windows and doors through to conservatories, rooftrim, solar energy, garage conversions, garage doors, driveways, timber floors and much, much more.

We’re successful because we make it easy for homeowners to make their homes more energy efficient, stylish...

We have a an opportunity for a experienced complaints and case handler with a background in financial services to join my client on a 6 month contract.

The role will require you to ensure all complaints are handled in accordance with company standards, TCF and FSA regulations.

Duties will include:
- Handle complaints from policy holders in a timely manner and adherence to all processes
- Regularly review cases and progress
- Prioritisation of workload
- Liaison with FOS
- Accurate data entry to complaints database ensuring accurate MI

Skills and experience required:
- Knowledge and understanding of rules...

We have excellent opportunities available to join a rapidly expanding financial services company based in Chatham.

This role requires a confident and motivated person that is able to make outgoing calls in a professional and targeted manner. Ideally you will have worked with in a role where targets have been achieved or have worked previously within a call centre environment.

Role:

* Telephone based role within a call centre
* Contact customers with outstanding balances on their credit cards and set up repayment plans to clear these balances
* You must be happy working on the phone for the whole duration of your...

Field Marketing Manager

OPPORTUNITIES NATIONWIDE

C £40k to £60k

Anglian Home Improvements is a business that is going from strength to strength. We’re confidently looking forward to an even brighter future and we’d love you to share in our success.

Over 45 years, we’ve become the UK’s number one supplier of high quality home improvement packages, from windows and doors through to conservatories, rooftrim, solar energy, garage conversions, garage doors, driveways, timber floors and much, much more.

We’re successful because we make it easy for homeowners to make their homes more energy efficient, stylish and...

Our client based in Chatham are currently looking to recruit an inbound customer sales advisor on a temporary to permanent basis.

Duties will include

- Processing inbound customer service enquiries
- Providing 1st class customer service to all customers
- Data entry
- Updating internal databases
- Working to strict KPI's

Would suit a candidate that has worked within retail that worked to targets and gave excellent customer services.

This role is a fantastic opportunity to join a great company who truly value their staff. This role offers an immediate start to please apply today for immediate interviews...

Our fantastic client based in the centre of Chatham are currently looking to recruit for a sales agents to join their existing sales team.

The successful applicants will have previous telephone based (Or be happy to work in this type of environment) and sales experience and be dedicated to provide 1st class customer service as well as working to sales targets.

Hours are Monday - Friday 10.00 am - 6.30 pm.

This company offers fantastic training and monthly bonus based on sales. It's a great place to work and gain some valuable sales experience. Salary: £6.92 an hour + Bonus with an "On Target Earnings" of up to £19,000...

Our fantastic client based in the centre of Chatham are currently looking to recruit for a sales agents to join their existing sales team.

The successful applicants will have previous telephone based (Or be happy to work in this type of environment) and sales experience and be dedicated to provide 1st class customer service as well as working to sales targets.

Hours are Monday - Friday 10.00 am - 6.30 pm.

This company offers fantastic training and monthly bonus based on sales. It's a great place to work and gain some valuable sales experience. Salary: £6.92 an hour + Bonus with an "On Target Earnings" of up to £19,000...

Our fantastic client based in the centre of Chatham are currently looking to recruit for a sales agents to join their existing sales team.

The successful applicants will have previous telephone based (Or be happy to work in this type of environment) and sales experience and be dedicated to provide 1st class customer service as well as working to sales targets.

Hours are Monday - Friday 10.00 am - 6.30 pm.

This company offers fantastic training and monthly bonus based on sales. It's a great place to work and gain some valuable sales experience. Salary: £6.92 an hour + Bonus with an "On Target Earnings" of up to £19,000...

My client, a rapidly growing innovator and leader of e-tail in the home and garden sector is looking for an Contact Centre Team Leader / Customer Service Supervisor to supervise an inbound customer service and sales team in Strood, Kent. As part of the Team Leader group, you play a key role in shaping how the department evolves and performs.
This role offers a base salary of £18,000 - £20,000 and excellent benefits.

Job Responsibilities:
As the Contact Centre Team Leader / Customer Service Supervisor you will:

-To work with your team to ensure we are always delivering the highest levels of professionalism and customer service...

My client, a rapidly growing innovator and leader of e-tail in the home and garden sector is looking for an Contact Centre Manager / Warehouse Manager to supervise an inbound customer service team and small goods in / goods out warehouse.
Reporting into head office daily to both the Operations Director and Head of Contact Centre. This role offers a fantastic salary of £30,000 and excellent benefits.

Job Responsibilities:
As the Contact Centre Manager / Warehouse Manager you will:

*Work with department heads both at Head Office and locally to ensure their day to day operational requirements are achieved
*Work with team leaders...

My client, a rapidly growing innovator and leader of e-tail in the home and garden sector is looking for an Contact Centre Manager / Customer Service Manager to supervise an inbound customer service team and small goods in / goods out warehouse.
Reporting into head office daily to both the Operations Director and Head of Contact Centre. This role offers a fantastic salary of £30,000 and excellent benefits.

Job Responsibilities:
As the Contact Centre Manager / Customer Service Manager you will:

*Work with department heads both at Head Office and locally to ensure their day to day operational requirements are achieved
*Work...

Are you a Front of House Manager with experience of managing 2 or more staff?

Do you thrive in a busy and smart office environment?

My client, who are in Professional Services, require a Front of House Manager with a flair for detail, exceptional organisation and communication skills and a calm approach to multiple tasks.

Day to day responsibilities:

** Answering a busy switchboard and managing rosta of cover for this to ensure call are answered swiftly.

** Providing first class meet and greet to clients and business partners

** Act as first port of call for all maintenance required in the building...

 Provide professional responses to customer queries

• Deal with queries promptly and offer a solution within a specified time frame

• Provide punctual customer service courtesy calls at mutually agreed intervals

• Escalate irresolvable issues for technical support and management as required

• Take responsibility for ensuring that customers understand the potential of our clients service, including the promotion of additional products and services

• Ensure work passed to colleagues is done so in the prescribed manner ensuring there is absolute clarity

• Host online and...

Are you able to build rapport with your customers, maximise an opportunity and learn your product to be able to intelligently offer it to your customers?

I have some great opportunities for candidates to join marketing leading financial companies based in Mid-Kent.

I am looking for customer focused, sales driven candidates who are money hungry and passionate about kick starting a long term career.

If this sounds like you then I am waiting to hear from you... Please email me directly:

...

Internal Sales Account Coordinator
Maidstone
£18,000

An excellent opportunity has arisen with a prestigious organisation who is the market leader in their field. The organisation provides the highest quality of products for their customers and is therefore looking for a high calibre of individual to mirror their business.
The role will require you to answer all incoming enquiries working closing with external sales and customers on quotes. You offer advice and guidance on product choice, whilst also offering new products as they are launched.
You will be computer literate as you will be required to record accurate information...

Inbound Sales Executives
Maidstone
£15,000 to £18,000 + OTE

Our client in Maidstone has a vacancy for an Inbound Sales Executive. You will be responsible for contacting existing and potential customers to generate and take advantage of sales opportunities.

You will be the main point of contact for your client base and will establish their needs and requirements. You will have previous outbound sales experience ideally gained from a high volume call centre or a targeted sales environment.

You should be able to work under your own initiative and able to work under pressure. You will receive excellent training and...

Typical work tasks will involve:

setting and meeting performance targets for speed, efficiency, sales and quality;
managing the daily running of the call centre;
liaising with supervisors, team leaders, operatives and third parties to gather information and resolve issues;
maintaining up-to-date knowledge of industry developments and involvement in networks;
monitoring random calls to improve quality, minimise errors and track operative performance;
coordinating staff recruitment, including writing vacancy advertisements and liaising with HR staff;
reviewing the performance of staff, identifying training needs and...