Customer Services Jobs in Northampton

Cabin Crew / Steward / Stewardess
Ryanair
London

Live the high life!

Are you bored of nine-to-five? Want something different? Want a career that will get you places? How about a job that gives you wings?

St James Management is an approved Ryanair recruitment partner and recruit for exciting Cabin Crew positions to operate on Ryanair aircraft.

Ryanair is the World's favourite airline and operates more than 1,500 flights per day from 50 bases and 1300+ low fare routes across 27 countries, connecting 160 destinations.

Ryanair operates a fleet of 278 new Boeing 737-800 aircraft with firm orders for a further...

Our client is currently recruiting for a talented Consutlant to join their renewals team in Northampton. They are seeking a multi skilled individual to contact clients and liaise with insurance companies in order to retain the optimum amount of business possible.

You will be required to contact customers regarding their renewal, assess market rates, relay information to underwriters, ensure our compliance with FSA regulations and to renew policies.

You will be required to communicate by letter, telephone and e-mail to establish the information needed both from our clients and our Insurer panel to enable you to obtain and...

We are currently working on behalf of a very successful precision machining organisation based in Northampton who have experienced an increase in orders over the last 12 months and are now seeking to appoint a fully skilled CNC Turner to the position of Senior Setter within the organisation.

To be considered for the role you should be experienced at programming, setting and operating turn/mill, sub spindle CNC lathes with Fanuc controls.

Applicants will have experience in manufacturing parts from a few millimetres to 400mm in diameter and will have worked with a range of ferrous and non ferrous materials, batches vary from 50...

DEBT COLLECTION/CREDIT CONTROLLER

£16,500 plus bonus - 8.30am-5.30pm Mon-Fri

Northampton (Own Transport Essential)

A great opportunity - Due to expansion our prestigious local client has a requirement for an experienced telephone debt collector/credit controller from a finance company or collections background (ideally but not essential) to join their very successful and effective collections team to deal with the day to day collections functions by telephone, letter and email, you will have a minimum of 1 yrs exp in this role to be able to perform the tasks required.

Key skills:

- Experienced...

Our client a leading financial organisation in Northampton is looking for Customer Service Advisers to work within their call centre. The main responsibilies are as follows;

• Recieving inbound calls from customers.
• Deal with a variety of customer enquiries.
• Proactive approach to working.
• Accurately input customer information.

This is an exciting opportunity to work for a extremely successful organisation.

Please note that an enhanced credit check is undertaken prior to all start dates.

...

This well known and highly professional financial services corporation are always searching for innovative new ways to service their customers. Based in Northampton, as a worldwide brand, it's very important they maintain their reputation and stay one step ahead of competitors.

The Global Business team enable businesses of all sizes to accept payments from customers, and process payments for over a third of British businesses. They wish to maintain and increase their market share with the delivery of new products and services to making an exciting future.

As a sales advisor you will:
* Handle a range of general enquiries and...

Area Sales Leader

OPPORTUNITIES NATIONWIDE

OTE: £55k to £90k based on area/targets

Anglian Home Improvements is a business that is going from strength-to-strength. We’re confidently looking to an even brighter future and we’d love you to share in our success.

Over 45 years, we’ve become the UK’s number one supplier of high quality home improvement packages, from windows and doors, through to conservatories, rooftrim, solar energy, garage conversions, garage doors, driveways, timber floors and much, much more.

We’re successful because we make it easy for homeowners to make their homes more energy efficient...

Field Sales / Foot Canvasser

OPPORTUNITIES NATIONWIDE

C £25k to £40k

Anglian Home Improvements is a business that is going from strength-to-strength. We’re confidently looking forward to an even brighter future and we’d love you to share in our success.

Over 45 years, we’ve become the UK’s number one supplier of high quality home improvement packages, from windows and doors through to conservatories, rooftrim, solar energy, garage conversions, garage doors, driveways, timber floors and much, much more.

We’re successful because we make it easy for homeowners to make their homes more energy efficient, stylish...

Ace Appointments (Midlands) Ltd Permanent division is currently recruiting a Credit Controller.

Duties and responsibilities with include, but are not limited to:

Collecting payments of debts by telephone, letter, fax and email

Liaising with contacts to resolve payment issues.

Maintaining a diary system and query log

Chasing payments via telephone and correspondence

Taking manual payments over the telephone

Chasing bounced and cancelled Direct Debits

General point of contact for enquiries and complaints

Hours of work: 40 hours per week, 08.30 - 17.30 with thirty minute lunch

•Do you have a good level of experience in dealing with customers?

•Have you had some exposure to a transport and sales based environment?

•Do you possess great commercial awareness?

•Are you IT literate?

Our client is looking for a customer service team leader to become a senior member of a small team based in Northampton. They are seeking someone who believes they can add value to their business. A company bonus scheme and pension available after successful completion of the probation period.

Hours of Work - Monday - Friday either between 9 - 6 or 10 - 7. Must be flexible.

This is a temp to perm opportunity...

Ace Appointments (Midlands) Ltd Permanent division is currently recruiting a Customer Services Executive / Team Leader to work within a busy and vibrant office environment.

You will be working within a busy returns / repair environment where you will be taking calls, and booking repair work for faulty goods.

Duties and responsibilities with include, but are not limited to:

Dealing with enquiries via post and telephone

Placing orders and checking stock availability

Booking repairs onto the system and ordering parts

Responding to emails and communications

Complaint handling

Maintaining a customer...

Main Duties
You will be logging PPI complaints for customer's who have a PPI policy.
Any supporting documentation are scanned and then attached to the complaint log.
An acknowledgement letter is produced by your self and sent to the customer where you will include a complaints leaflet and PPI Questionnaire if one is required.

Additional Skills
High attention to detail
Admin experience
Customer service experience
Accurate data entry
Methodical

This role is subject to References and CRB checks. You will also be required to produce proof of address documents dated within the last 3 months.

Please submit...

Customer Service Co-ordinator

Northampton       Between 8am-6pm (35 hrs) Mon-Fri

£15,750 pa (rising to £16,500 after a successful qualifying period)

This is a great opportunity with a steady, growing company for a highly experienced Telephone based Customer Service/Administration person looking   for that next opportunity/challenge.

Our client has a vacancy for a Customer Service Co-Ordinator to provide end-to-end customer service and account management to their customers including all related databases and paperwork. This is a great opportunity to take your...

To deliver effective and efficient telephone-based support to customers; dealing with general enquiries resulting from proactive customer mailing and communications; form ordering for the customer upon request; handling case specific customer enquiries and complaints; hand offs to other Bank departments / functions for non PPI requests. Working collaboratively with Contact Centre colleagues in order to maximise customer satisfaction.

To work 5:00pm - 8:00pm Monday to Friday

Please note the training will commence on 14th May for 2 weeks and will be 9am - 5:00pm. You will need to commit to the training.

To be considered for...

We are looking for a Customer Service Team Leader to supervise a small team based in Northampton.
You will be organised, friendly and IT literate. You will have a good level of experience in dealing with customers, ideally with some exposure to a transport and sales based environment.
After completing your probation period you will qualify for the company bonus and pension schemes. ...

Ace Appointments (Midlands) Ltd Permanent division is currently recruiting a Customer Services Executive / Team Leader to work within a busy and vibrant office environment.

You will be working within a busy returns / repair environment where you will be taking calls, and booking repair work for faulty goods.

Duties and responsibilities with include, but are not limited to:

Dealing with enquiries via post and telephone

Placing orders and checking stock availability

Booking repairs onto the system and ordering parts

Responding to emails and communications

Complaint handling

Maintaining a customer...

Our client is looking for an experienced Audio Typer to join and support their team while utilising their customer service and administrative skills. The role is 37hrs per week Monday to Thursday 9am to 5:30pm and Friday 9am to 4pm. You will be paid weekly at £8.80 per hour. This is an on-going temporary role in the Northampton area. The role will start after you have passed a criminal record check which takes 4 weeks.

For the criminal record check you will be required to provide 10 years proof of address as well as current proof of address for your parents address if different.

PURPOSE OF THE ROLE:
To support the Occupational...

Ace Appointments (Midlands) Ltd Temporary - Permanent division is currently recruiting for Contact Centre / Call Centre Agents to work within a busy and vibrant call centre environment.

These roles may offer the promise of permanent work for suitable and interested applicants.

As Contact Centre Agent you will work within a team environment to ensure a high level of customer services is achieved whilst ensuring full compliance with legislative and statutory standards.

Duties and responsibilities with include, but are not limited to:

High volume inbound telephone liaison

Dealing with general enquires

Booking...

Ace Appointments (Midlands) Ltd is currently recruiting a permanent account manager to work within a busy and dynamic telephone based environment.

Duties and responsibilities will include, but are not limited to:

To promote and sell a wide range of products to include paper and packaging

Account management and business development

Identify and maximise sales opportunities and savings

Embrace and work on company directed initiatives, e.g. campaigns – collate feedback

Update company databases and systems

Providing information on products and services available

Maintain a call history database...

Reception/Administrator

Northampton

£15,000 pa 9am-5.30pm Mon-Fri 1 hr Lunch

A fantastic opportunity to work within a small team in a fast paced and growing business.  We are looking for a candidate that can offer a number of skills ranging from:

-  A confident, open and friendly communication style both over the telephone and face to face

-  Administration experience incorporating good keyboard and IT skills especially Excel to produce quotations and keep client records up to date

-  Ability to work accurately and to speed in a sometimes busy environment...