Customer Services Jobs in Northamptonshire

Job Title: Graduate Account Manager
Location: Wellingborough

Salary: £20,000 Basic, £25,000 OTE
REF: EMAW2561NOR

The Company – Graduate Account Manager

Our client is a global, market-leading provider of IT hardware and software to a vast range of businesses around the world. With an annual turnover of over $3.5 billion and a product range that stretches from laptops and software packages to service printers and more, they boast a fast-paced and innovative organisation that stands at the forefront of the IT market.

With an ambitious growth plan of 20% in three years, they are looking to take on a graduate intake...

Job Title: Graduate Account Manager
Location: Wellingborough

Salary: £20,000 Basic, £25,000 OTE
REF: EMAW2561NOR

The Company – Graduate Account Manager

Our client is a global, market-leading provider of IT hardware and software to a vast range of businesses around the world. With an annual turnover of over $3.5 billion and a product range that stretches from laptops and software packages to service printers and more, they boast a fast-paced and innovative organisation that stands at the forefront of the IT market.

With an ambitious growth plan of 20% in three years, they are looking to take on a graduate intake...

Our Peterborough based client are seeking an experience Team Manager to join their business. 

The role holder will be required to manage and develop an inbound team of Advisors, ensuring that they provide a high quality service to meet the needs of customers, achieving determined response KPI’s, sales targets and cash collection objectives, in accordance with agreed processes.

This is a varied and challenging role which requires commitment the ability to multi task.

To be considered for this position you must meet the following criteria:

• Good general education with GCSE or equivalent in English...

The right candidates will be working for a fantastic independent company, with big plans, great opportunities and a very generous bonus structure.

The ideal candidates will be driven, goal orientated and excited by the opportunity to be able to earn a great bonus.

What's expected of you:

*To Be Reliable
*Punctual
*Driven
*Professional
*To archive Daily and weekly KPI's
*To hit call targets
*To set expected level of appointments
BONUS PAID IN ARREAS FOR EACH APPOINTMENT SET IN A GIVEN CRITERIA!!

Experience is desired but not essential, if you have an outgoing and driven nature with a want to earn...

Temp to perm

Immediate start

Customer Service / Account Executive

£15k to £20k dependant on experience

We are currently recruiting for a business in the Wellingborough area.

The role is a Customer service focused role where you will be managing a clients needs from start to finish. This will require high amounts of professionalism and the ability to multi - task.

Key Duties:

To deal with, log and take ownership of all inbound calls from key account customers and prospects within agreed service level agreements.  Make informed, empowered decisions regarding the best course...

MAIN PURPOSE OF JOB:

To provide essential backup to the sales department and accounts department by undertaking the following:

*Follow the Sales Administration Procedure for Machines
* Credit Control for Machine Sales

SKILLS REQUIRED

* Numeracy and literacy
* Self motivated
* Accurate and organised
* Team player
* Strong communication skills

QUALIFICATIONS PREFERRED

* Good working knowledge of Excel, Word, Web and E-mail
* Business Administration Qualification or current Student
* Or experience with working in a sales or accounts environment
* Experience with a accounting system...

I am looking for 3 Team Leaders to work in a busy contact centre.

Candidate must have previous experience working in a contact centre in a customer service environment.

Previous service environment experience, ideally in a contact centre.

A strong role model for the brand.

Interest in home furnishing as well as a curiosity about people’s life at home

A passion for getting the best for the customer

Ability to prioritise and organise own work and the work of others in order to make the most efficient use of time available

Self-reliant and motivated with proven ability to work as part of a larger...

Title: Personal Assistant
Role: Personal Assistant/ Customer Service Administrator
Salary: £16,000 plus bonus structure £21,000 OTE

To deliver First Class Customer Service to all new and existing clients and to provide excellent administrative support to our Senior Life Insurance Sales Advisor.
We are seeking an experienced and confident PA to provide professional support to our Senior Life Insurance Sales Advisor. The ideal applicant will have a confident outgoing manner with excellent inter-personal skills with an ability to manage a busy workload and prioritise tasks. Previous experience within a PA role or Senior Administration...

Client Relations Project Leader

Derby, East Midlands + International Travel
Salary: Negotiable between £25,000 & £35,000 per annum (Depending upon experience)

OVERVIEW

Our client is an exciting Derby based organisation who provides services to the Telecommunications sector. They are a well established and fast growing organisation who can boast key clients that include organisations like Vodafone, 02 and Orange in the UK and throughout the world! This truly is an International Role within a global organisation!

This role will be based in Derby (UK) as well as will involve global travel, and some work out of the...

Our client is looking for an enthusiastic experienced customer service representative to join their team based in Brackmills Northampton.

The role will include:
•answering incoming calls
•dealing with customer queries
•handling complaints
•processing orders
•chasing orders
•dealing with internet orders

The successful candidate must have:
•experience in a customer service role
•good telephone manor
•computer literate
•good communication skills
•excellent customer service skills

This is a temp to perm position.
...

Our client is a global brand leader looking for a commercial customer service executive.

Responsible to the Sales & Marketing Director, the Commercial Support role will provide administrative, commercial and backup support to the entire department. Key areas of involvement will be assisting in all the departments? commercial activity, leading improvements in service and product delivery, participating in promotional activity, applying detailed analytical skills to complex demand issues, and evaluating potential business opportunities.

You will be responsible for developing relationships with all customers, dealing with incoming...

To work with Head of Events, Head of Events and Regional Fundraising and Events and Regional Fundraising team to ensure that a programme of fundraising events are planned and delivered which will achieve the objectives of the department.
To set weekly and campaign key performance indicators for all staff and to manage these to ensure that they are achieved and the overall performance of the department is maintained.
To recruit, train, lead and monitor the performance of all staff whilst ensuring that there is a programme of recruitment in place to ensure that the department is working to optimum performance.
To implement telemarketing...

Ace Appointments (Midlands) Ltd Permanent division is currently recruiting a Customer Services Executive / Team Leader to work within a busy and vibrant office environment.

You will be working within a busy returns / repair environment where you will be taking calls, and booking repair work for faulty goods.

Duties and responsibilities with include, but are not limited to:

Dealing with enquiries via post and telephone

Placing orders and checking stock availability

Booking repairs onto the system and ordering parts

Responding to emails and communications

Complaint handling

Maintaining a customer...

Ace Appointments (Midlands) Ltd Permanent division is currently recruiting a Customer Services Executive / Team Leader to work within a busy and vibrant office environment.

You will be working within a busy returns / repair environment where you will be taking calls, and booking repair work for faulty goods.

Duties and responsibilities with include, but are not limited to:

Dealing with enquiries via post and telephone

Placing orders and checking stock availability

Booking repairs onto the system and ordering parts

Responding to emails and communications

Complaint handling

Maintaining a customer...

Main Duties
You will be logging PPI complaints for customer's who have a PPI policy.
Any supporting documentation are scanned and then attached to the complaint log.
An acknowledgement letter is produced by your self and sent to the customer where you will include a complaints leaflet and PPI Questionnaire if one is required.

Additional Skills
High attention to detail
Admin experience
Customer service experience
Accurate data entry
Methodical

This role is subject to References and CRB checks. You will also be required to produce proof of address documents dated within the last 3 months.

Please submit...

Do you have previous sales administration experience? Are you a self starter who is very organised? If so, this could be the role for you! Main purpose of the role is to provide administrative and sales support to the General Manager. You will be the main liaison point for customers handling all their enquires efficiently. Other duties include processing orders, liaising with accounts, producing paperwork, and any other associated duties. The successful person will have previous sales administration experience, strong IT skills and be able to liaise effectively at all levels. Ability to speak French or German would be an advantage but is not...

Company name: Edmundson Electrical
REF: MB2220NOR

Looking for a career in sales with great opportunities? Then look no further! We are currently recruiting for motivated, ambitious graduates or individuals of graduate calibre to join a superb Graduate Management Training Scheme with great earning potential.

Graduate Management Training Scheme, £18,000 – 23,000 starting salary dependant on experience and location.

REF: MB2220R

The Company - Graduate Management Training Scheme

Edmundson Electrical is one of the most highly respected and established names in the electrical wholesale distribution industry. They...

The main purpose of the role is to support the business in planning, forecasting and performance analysis.

The Main Responsibilities

Ø Preparation of Monthly/Quarterly Financial Reports (P&L and Inventory)
Ø Preparation for the annual budgeting/planning process
Ø Lead and drive improvements in the reporting process
Ø Support the Operations Manager in developing financial analysis, driving cost reduction initiatives and operational efficiencies
Ø Prepare/Support the Monthly / Quarterly Profit Forecasts ready for submission to Corporate
Ø Complete project appraisals for investment / capital analysis.
Ø...

We are seeking an experienced call centre / sales candidate to join our city centre based client.

Working in a personable and friendly environment, you will be responsible for coordinating the renewal of music based licenses, dealing with small independent businesses through to large national accounts. You will provide accurate information to clients, manage their expectations and deal with any enquiries that they may have.

We are looking for candidates who have previous experience within either a call centre or direct sales environment. You must be able to demonstrate the ability to work towards set targets, have excellent...

Reception/Administrator

Northampton

£15,000 pa 9am-5.30pm Mon-Fri 1 hr Lunch

A fantastic opportunity to work within a small team in a fast paced and growing business.  We are looking for a candidate that can offer a number of skills ranging from:

-  A confident, open and friendly communication style both over the telephone and face to face

-  Administration experience incorporating good keyboard and IT skills especially Excel to produce quotations and keep client records up to date

-  Ability to work accurately and to speed in a sometimes busy environment...