Customer Services Jobs in Northern Ireland

Make customers feel like they're dealing with a person, not a bank
We want to change the way we speak to our high street customers. We want to make things simpler and clearer, and we're aiming to lead the industry for helpfulness and service. Which is why we'll need you to make a real connection with every customer - listening to their needs, exploring their aspirations, and explaining exactly how we can help. You'll promote and sell everything from mortgages and loans to savings opportunities too.

Our teams describe working in a branch as being fast-paced and fun - a great place to come to work. You'll be part of this close-knit...

My client specialises in the provision of claims management and loss adjusting services. Their people are as diverse as their products and services and as varied as their clients. They believe that individuals from different backgrounds encourage a challenging team environment, a creative approach to problem solving and an interesting working environment.
An excellent opportunity has now arisen in the Belfast office for a loss adjuster to provide superb customer service to a portfolio of clients. You will be responsible for providing efficient, customer-focused and cost effective service by managing claims from instruction to completion....

Main Responsibilities.

1. To sell online advertising space, or display or lineage based advertising to clients.
2. To achieve predetermined daily, weekly and monthly sales targets, via researching for and into potential clients, cold calling or use of client bank, to follow up on leads provided, the development of a client base, and to maintain a high number of telephone calls per day.
3. To contact and develop a rapport with existing and potential clients.
4. Compliance and implementation of all company instructions in relation to company policies, procedures, guidelines and Standard Operating procedures for the sales team...

Social Media Analytical Representative required for our client based in Belfast City Centre.

Role: To provide analytical support for the marketing and social media team.

Key Duties:-

Identify new ways to deliver value through social media
Funnel operational issues and questions from the markets and responsible for co-ordinating answers from internal staff to feed back to customer.
Share best practise and specialist knowledge within the team.
Contribute to Social Media strategy, customer engagement and customer experience. Essential Criteria:

Fluency in written and spoken English
Customer Focus: At...

The Company: My clients are working alongside the world`s leading New Technologies companies.

The Role: You will be required to provide an excellent level of customer service and you will have a high level of technical knowledge. You will be working within an enthusiastic, dynamic and motivated organisation.

In order to deliver in this role you will be confident and articulate, possess excellent time management skills and have good general business awareness with good working knowledge of PC technical support.

Key Skills:
• Fluency in written and spoken French or German
• Fluency in written and spoken English
•...

Field Sales / Foot Canvasser

OPPORTUNITIES NATIONWIDE

C £25k to £40k

Anglian Home Improvements is a business that is going from strength-to-strength. We’re confidently looking forward to an even brighter future and we’d love you to share in our success.

Over 45 years, we’ve become the UK’s number one supplier of high quality home improvement packages, from windows and doors through to conservatories, rooftrim, solar energy, garage conversions, garage doors, driveways, timber floors and much, much more.

We’re successful because we make it easy for homeowners to make their homes more energy efficient, stylish...

Field Marketing Manager

OPPORTUNITIES NATIONWIDE

C £40k to £60k

Anglian Home Improvements is a business that is going from strength to strength. We’re confidently looking forward to an even brighter future and we’d love you to share in our success.

Over 45 years, we’ve become the UK’s number one supplier of high quality home improvement packages, from windows and doors through to conservatories, rooftrim, solar energy, garage conversions, garage doors, driveways, timber floors and much, much more.

We’re successful because we make it easy for homeowners to make their homes more energy efficient, stylish and...

We currently recruiting for Multi-Lingual Gaming Support Agents for our client based in Belfast.

The person in this position will work in a team environment to support customers with billing and account enquiries and technical issues. The role requires a high level of technical knowledge with an equal focus on delivering an exceptional customer experience via both telephone and email in a timely and efficient manner.

Responsibilities:

Provides excellent customer service and technical support to skilled gamers via telephone and email
Provides a positive customer experience through, efficient, friendly, high quality response...

Our client based in Belfast is currently seeking to recruit a Danish Sales Executive.

HOURS OF WORK: 40 Hours per week on a rotational shift pattern from Monday to Friday from 7a.m to 7pm.

RELOCATION (if applicable): For those that are relocating, we offer an attractive relocation packages. Please contact us for further details.

Job Duties:

Responsible for generating qualified leads for software products with mid-market and enterprise prospects.
Identifying appropriate decision makers and influencers at each organisation and, based on comprehensive product training, use probing techniques to uncover need and...

Cabin Crew / Steward / Stewardess
Ryanair
London

Live the high life!

Are you bored of nine-to-five? Want something different? Want a career that will get you places? How about a job that gives you wings?

St James Management is an approved Ryanair recruitment partner and recruit for exciting Cabin Crew positions to operate on Ryanair aircraft.

Ryanair is the World's favourite airline and operates more than 1,500 flights per day from 50 bases and 1300+ low fare routes across 27 countries, connecting 160 destinations.

Ryanair operates a fleet of 278 new Boeing 737-800 aircraft with firm orders for a further...

We are recruiting for German speaking Reservation Sales Agents for a brand new client based in Belfast.

As a Reservation Sales Agent you will be the first point of contact for both existing and new clients, receiving German and English inbound calls related to hotel reservations for 70+ independent and chain hotels. You will have opportunities to use your excellent customer service and sales abilities during every call to ensure customers are highly satisfied. This could be as a result of answering a customer's question, resolving a concern the first time they call, or recognising cross sell or up-sell opportunities that would benefit...

We are recruiting for Taiwanese speaking Reservation Sales Agents for a brand new client based in Belfast.

As a Reservation Sales Agent you will be the first point of contact for both existing and new clients, receiving Taiwanese and English inbound calls related to hotel reservations for 70+ independent and chain hotels. You will have opportunities to use your excellent customer service and sales abilities during every call to ensure customers are highly satisfied. This could be as a result of answering a customer's question, resolving a concern the first time they call, or recognising cross sell or up-sell opportunities that would benefit...

We are recruiting for Malay speaking Reservation Sales Agents for a brand new client based in Belfast.

As a Reservation Sales Agent you will be the first point of contact for both existing and new clients, receiving Malay and English inbound calls related to hotel reservations for 70+ independent and chain hotels. You will have opportunities to use your excellent customer service and sales abilities during every call to ensure customers are highly satisfied. This could be as a result of answering a customer's question, resolving a concern the first time they call, or recognising cross sell or up-sell opportunities that would benefit the...

We are recruiting for French speaking Reservation Sales Agents for a brand new client based in Belfast.

As a Reservation Sales Agent you will be the first point of contact for both existing and new clients, receiving French and English inbound calls related to hotel reservations for 70+ independent and chain hotels. You will have opportunities to use your excellent customer service and sales abilities during every call to ensure customers are highly satisfied. This could be as a result of answering a customer's question, resolving a concern the first time they call, or recognising cross sell or up-sell opportunities that would benefit...

We are currently recruiting for a Swedish speaking Customer Support Representative to join the expanding team of our client, a leading automotive company. We are looking for someone dynamic and friendly, with a positive attitude and outstanding interpersonal skills.

In this role you will act as a Brand Ambassador and will be the first point of contact for customers and dealerships in responding to telephone and email queries.

We strive to offer the very best levels of customer service and believe that “what we say and how we say it” leaves a lasting impression with our customers. Therefore we will provide you with all the necessary...

We are currently recruiting for a Norwegian speaking Customer Support Representative to join the expanding team of our client, a leading automotive company. We are looking for someone dynamic and friendly, with a positive attitude and outstanding interpersonal skills.
In this role you will act as a Brand Ambassador and will be the first point of contact for customers and dealerships in responding to telephone and email queries.
We strive to offer the very best levels of customer service and believe that “what we say and how we say it” leaves a lasting impression with our customers. Therefore we will provide you with all the necessary...

We are currently recruiting for a Flemish speaking Customer Support Representative to join the expanding team of our client, a leading automotive company. We are looking for someone dynamic and friendly, with a positive attitude and outstanding interpersonal skills.

In this role you will act as a Brand Ambassador and will be the first point of contact for customers and dealerships in responding to telephone and email queries.
We strive to offer the very best levels of customer service and believe that “what we say and how we say it” leaves a lasting impression with our customers. Therefore we will provide you with all the necessary...

We are currently recruiting for a Finnish speaking Customer Support Representative to join the expanding team of our client, a leading automotive company. We are looking for someone dynamic and friendly, with a positive attitude and outstanding interpersonal skills.

In this role you will act as a Brand Ambassador and will be the first point of contact for customers and dealerships in responding to telephone and email queries
.
We strive to offer the very best levels of customer service and believe that “what we say and how we say it” leaves a lasting impression with our customers. Therefore we will provide you with all the necessary...

We are currently recruiting for a Customer Support Representative to join the expanding team of our client, a leading automotive company. We are looking for someone dynamic and friendly, with a positive attitude and outstanding interpersonal skills.

In this role you will act as a Brand Ambassador and will be the first point of contact for customers and dealerships in responding to telephone and email queries.
We strive to offer the very best levels of customer service and believe that “what we say and how we say it” leaves a lasting impression with our customers. Therefore we will provide you with all the necessary tools, training...

TeleTech is a global leader in business process outsourcing, We help organisations around the world grow, manage, and optimise their most valuable assets: customer relationships. With offices and operations in 17 countries worldwide, TeleTech interacts every day with millions of customers just like you on behalf of leading Global 1000 companies and governmental agencies throughout North America, Asia Pacific, Europe, Africa, and Latin America.

The roles:

Essential skills
• Fluency in written and spoken French
• Fluent English

Technical Support Representative

As a Technical Support Representative you will be...