Customer Services Jobs in Northumberland

Make customers feel like they're dealing with a person, not a bank
We want to change the way we speak to our high street customers. We want to make things simpler and clearer, and we're aiming to lead the industry for helpfulness and service. Which is why we'll need you to make a real connection with every customer - listening to their needs, exploring their aspirations, and explaining exactly how we can help. You'll promote and sell everything from mortgages and loans to savings opportunities too.

Our teams describe working in a branch as being fast-paced and fun - a great place to come to work. You'll be part of this close-knit...

Team Leader - Job Purpose / Department or Team Overview

The Complaint Resolution Team handle all written complaints for the Storecards and MasterCard’s. This involves working complaints administration and complaints across all processes.

The Role, Key Responsibilities and Relationships

• Day to day management of a complaints team within the department.
• To manage and take responsibility for one or more processes within the department.
• To lead and manage a team to ensure that the people are both skilled and motivated to deliver quality performance that maximises service delivery.

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This is an excellent opportunity to work with a print and design company based in Northumberland.

We are looking for an individual to pro-actively manage customer accounts, while working to set targets to maximise existing and new business opportunities. Due to the nature of the accounts, work is varied and there is a heavy focus on building relationships.

Key Accountabilities

Key Skills / Experience

• Previous customer service experience and excellent written and verbal communication in English, German and French skills including call handling.
• Proven ability to build and maintain working relationships...

Field Sales / Foot Canvasser

OPPORTUNITIES NATIONWIDE

C £25k to £40k

Anglian Home Improvements is a business that is going from strength-to-strength. We’re confidently looking forward to an even brighter future and we’d love you to share in our success.

Over 45 years, we’ve become the UK’s number one supplier of high quality home improvement packages, from windows and doors through to conservatories, rooftrim, solar energy, garage conversions, garage doors, driveways, timber floors and much, much more.

We’re successful because we make it easy for homeowners to make their homes more energy efficient, stylish...

Field Marketing Manager

OPPORTUNITIES NATIONWIDE

C £40k to £60k

Anglian Home Improvements is a business that is going from strength to strength. We’re confidently looking forward to an even brighter future and we’d love you to share in our success.

Over 45 years, we’ve become the UK’s number one supplier of high quality home improvement packages, from windows and doors through to conservatories, rooftrim, solar energy, garage conversions, garage doors, driveways, timber floors and much, much more.

We’re successful because we make it easy for homeowners to make their homes more energy efficient, stylish and...

Cabin Crew / Steward / Stewardess
Ryanair
London

Live the high life!

Are you bored of nine-to-five? Want something different? Want a career that will get you places? How about a job that gives you wings?

St James Management is an approved Ryanair recruitment partner and recruit for exciting Cabin Crew positions to operate on Ryanair aircraft.

Ryanair is the World's favourite airline and operates more than 1,500 flights per day from 50 bases and 1300+ low fare routes across 27 countries, connecting 160 destinations.

Ryanair operates a fleet of 278 new Boeing 737-800 aircraft with firm orders for a further...

Direct Sales Door To Door Agent

Self Employed

Commission only uncapped earning potential.

The Role:

Our clients direct sales agents sell breakdown cover in supermarkets, shopping centres, service stations, markets and car boot fairs.

They have now opened up a new exciting door to door operation in the North East.

Ultimately the role involves engaging with the general public, canvassing them and telling them about our clients products and services, building a rapport with them, selling to needs in line with FSA regulations on a face-to-face basis.

The Person:

They look for professional, self...

Direct Sales Door To Door Agent

Self Employed

Commission only uncapped earning potential.

The Role:

Our clients direct sales agents sell breakdown cover in supermarkets, shopping centres, service stations, markets and car boot fairs.

They have now opened up a new exciting door to door operation in the North East.

Ultimately the role involves engaging with the general public, canvassing them and telling them about our clients products and services, building a rapport with them, selling to needs in line with FSA regulations on a face-to-face basis.

The Person:

They look for professional, self...

Direct Sales Door To Door Agent

Self Employed

Commission only uncapped earning potential.

The Role:

Our clients direct sales agents sell breakdown cover in supermarkets, shopping centres, service stations, markets and car boot fairs.

They have now opened up a new exciting door to door operation in the North East.

Ultimately the role involves engaging with the general public, canvassing them and telling them about our clients products and services, building a rapport with them, selling to needs in line with FSA regulations on a face-to-face basis.

The Person:

They look for professional, self...

Direct Sales Door To Door Agent

Self Employed

Commission only uncapped earning potential.

The Role:

Our clients direct sales agents sell breakdown cover in supermarkets, shopping centres, service stations, markets and car boot fairs.

They have now opened up a new exciting door to door operation in the North East.

Ultimately the role involves engaging with the general public, canvassing them and telling them about our clients products and services, building a rapport with them, selling to needs in line with FSA regulations on a face-to-face basis.

The Person:

They look for professional, self...

Customer Service Coordinator / Stock Coordinator - Leading Global Chemical Distributor (6 Month Contract)
Middlesbrough
£16,000 Pro-Rata

The Role:

Due to Internal secondment we currently have an opportunity for a highly motivated individual to join our Middlesbrough Stock team on a 6 month contract as a Customer Service Coordinator / Stock Coordinator.

The role will involve the day to day co-ordination and movement of stock through the network and ultimately on to customers using system driven reports. You will be required to meet very tight deadlines and daily schedules through the completion of several reports that...

An excellent opportunity has arisen for a Part Time Senior Client Services Assistant

16 hours per week, working 5 afternoons
Experience within a similar role is essential

Purpose of role:

Responsible for delivering a first-class experience to customers using the managed filing service. The role-holder is responsible for the quality of the records management service; including the accurate completion of all tasks, delivered within the agreed service levels.

Key responsibilities:

Operations

- Undertake all records management tasks

- Provide required management information for performance...

 We are recruiting for a number of Complaints Advisors for a large corporate organisation based at Silver Link in Newcastle.  We are recruiting on the following basis:

• Full Time. 35 hour week.  9 AM – 5 PM, Monday – Friday.
• Possible overtime available.
• Rate of pay will be £6.50 per hour.
• Temporary, ongoing position.

Desirables: Experience in Banking, Awareness of FSA guidelines, dealing with complaints. 

Administration or customer service experience is essential.

The Role may involve the following:

• To investigate and resolve written...

 We are recruiting for a number of Complaints Advisors for a large corporate organisation based atilver Link in Newcastle.  We are recruiting on the following basis:

• Full Time. 35 hour week.  9 AM – 5 PM, Monday – Friday.
• Possible overtime available.
• Rate of pay will be £6.50 per hour.
• Temporary, ongoing position.

Desirables: Experience in Banking, Awareness of FSA guidelines, dealing with complaints. 

Administration or customer service experience is essential.

The Role may involve the following:

• To investigate and resolve written...

Area Sales Leader

OPPORTUNITIES NATIONWIDE

OTE: £55k to £90k based on area/targets

Anglian Home Improvements is a business that is going from strength-to-strength. We’re confidently looking to an even brighter future and we’d love you to share in our success.

Over 45 years, we’ve become the UK’s number one supplier of high quality home improvement packages, from windows and doors, through to conservatories, rooftrim, solar energy, garage conversions, garage doors, driveways, timber floors and much, much more.

We’re successful because we make it easy for homeowners to make their homes more energy efficient...

 We are recruiting for a number of Complaints Advisors for a large corporate organisation based inBradfordCityCenter.  We are recruiting on the following basis:

• Full Time. 35 hour week.  9 AM – 5 PM, Monday – Friday.
• Possible overtime available.
• Rate of pay will be £6.50 per hour.
• Temporary, ongoing position.

Desirables: Experience in Banking, Awareness of FSA guidelines, dealing with complaints. 

Administration or customer service experience is essential.

The Role may involve the following:

• To investigate and resolve written complaints...