YOUR OBJECTIVES: *You will aim to deliver a professional, impartial pragmatic and outcome focused advice service to Shelter clients whilst working to Shelter Quality Standards within HMP sites. You will also give full advice on all areas of housing law and finance. *You will be responsible for coaching and mentoring support to Advice Assistants, Peer Advisers and Volunteers where applicable. They will assist Team Leaders with quality monitoring. *You will be self sufficient and responsible for developing and maintaining effective day-to-day running of the service in line with service specification and Contract Manager. YOUR RESPONSIBILITIES...