Customer Services Jobs in Chertsey

We are looking for a candidate with experience of managing customer complaints, a candidate who has experience of managing the customer's expectation and resolving the customer's issues.

Purpose of the role:

To support the customer service team
Dealing with customer complaints and requests phone escalations, letters & email specifically addressed to and on behalf of Senior Management (MD/CEO)
Raising customer exchanges & refunds within agreed processes and authorisation limits
Communicating with our customer contact centre to investigate complaint cases/causes
Analysis of reasons behind complaints (case study) Key...

Cabin Crew / Steward / Stewardess
Ryanair
London

Live the high life!

Are you bored of nine-to-five? Want something different? Want a career that will get you places? How about a job that gives you wings?

St James Management is an approved Ryanair recruitment partner and recruit for exciting Cabin Crew positions to operate on Ryanair aircraft.

Ryanair is the World's favourite airline and operates more than 1,500 flights per day from 50 bases and 1300+ low fare routes across 27 countries, connecting 160 destinations.

Ryanair operates a fleet of 278 new Boeing 737-800 aircraft with firm orders for a further...

Area Sales Leader

OPPORTUNITIES NATIONWIDE

OTE: £55k to £90k based on area/targets

Anglian Home Improvements is a business that is going from strength-to-strength. We’re confidently looking to an even brighter future and we’d love you to share in our success.

Over 45 years, we’ve become the UK’s number one supplier of high quality home improvement packages, from windows and doors, through to conservatories, rooftrim, solar energy, garage conversions, garage doors, driveways, timber floors and much, much more.

We’re successful because we make it easy for homeowners to make their homes more energy efficient...

Field Sales / Foot Canvasser

OPPORTUNITIES NATIONWIDE

C £25k to £40k

Anglian Home Improvements is a business that is going from strength-to-strength. We’re confidently looking forward to an even brighter future and we’d love you to share in our success.

Over 45 years, we’ve become the UK’s number one supplier of high quality home improvement packages, from windows and doors through to conservatories, rooftrim, solar energy, garage conversions, garage doors, driveways, timber floors and much, much more.

We’re successful because we make it easy for homeowners to make their homes more energy efficient, stylish...

Field Marketing Manager

OPPORTUNITIES NATIONWIDE

C £40k to £60k

Anglian Home Improvements is a business that is going from strength to strength. We’re confidently looking forward to an even brighter future and we’d love you to share in our success.

Over 45 years, we’ve become the UK’s number one supplier of high quality home improvement packages, from windows and doors through to conservatories, rooftrim, solar energy, garage conversions, garage doors, driveways, timber floors and much, much more.

We’re successful because we make it easy for homeowners to make their homes more energy efficient, stylish and...

Quantity Surveyor

Salary up to 26k, Company car provided, 25 days holiday + bonus and benefits

Successful company seeking candidates with 2 - 4 years previous experience in similar role within the construction industry, and can demonstrate successful commercial and financial management of a number of contracts.

Roles and Responsibilities:-

Ensure application for payments are dispatched, agreed and paid on time. Providing cash flow forecasts for all Projects. Review Sub Contract for your Project(s) and have a good understanding of our obligations.

Manage correspondence including the timely pricing and agreement...

Operations Manager - Chertsey

Responsible for the implementation of business measures, new guidelines or strategies. Working jointly with other departments within the business and with Franchisees. Working to improve the working environment, business processes of a company and turnover and profitability of all sites. The aim is to strengthen client relationships and ensure the successful continuance of business operations.

You will perform a number of functions to achieve the objectives. Provide feedback, training, and other team development exercises. In customer service, these managers ensure that the staff members they recruit...

Export Sales Co-Ordinator / Shipping Co-ordinator – Chertsey - £18k - £20k

Please only apply if you have export experience.

A key member of the Office team. You will be a self motivated and confident individual with a positive attitude and a natural flair for great customer service as you will be on the front line of customer service. Whilst specialising in Export Sales, you will also be supporting UK Sales.

The ideal candidate will have good MS office skills, an excellent telephone manner and experience of shipping goods worldwide, including all related documentation. As you will be communicating with customers globally...

Payroll Administrator/Payroll Specialist - £20 - £25k plus bonus and excellent benefits

This is a fantastic opportunity for an experienced Payroller to join an extremely well established global company where genuine long term career progression exists.

The successful candidate will possess excellent interaction skills and be very customer focused as there is continuous client contact.

You will possess excellent knowledge of UK Payroll legislation and have experience or running a payroll from start to finish coupled with the ability to carry out manual calculations.

PLEASE ONLY APPLY IF YOU LIVE WITHIN A COMMUTABLE...

IT Support
Addlestone
£18,000 to £26,000 per annum Depending on Experience

My client is offering a great opportunity to join their small, friendly team of experienced professionals and make an important contribution to their continued success. The ideal candidate will enjoy being part of a motivated and friendly team whilst having the commitment, drive, enthusiasm and the self-confidence to work under your own initiative.

Responsibilities will include:
First line support calls, managing where possible and escalating where appropriate
Assisting customers with new installations and upgrades
System and install pack...

IT Helpdesk
Haslemere, Surrey
C. £18,000 - 22,000 + benefits

Due to expansion, we are seeking a Junior IT Helpdesk Engineer with qualification in IT (degree, masters, MSCE, MCP or similar papers) and either some knowledge of C# / SQL / Java ideally with experience of working in customer service or call centre role or even IT Helpdesk Engineer . This is a role which will progress and develop into pure Developer or Project Manager role in the future.

Providing support to a large customer base the Junior IT Helpdesk Engineer will be expected to provide support on their systems as well as develop and extend their technology including...

Client Account Manager
Staines
£24,000 + excellent benefits including pension, healthcare, bonus, parking, 23 days holiday

Managing a portfolio of approximately 20 clients the Client Account Manager will be responsible for taking inbound calls from these clients, developing long term relationships and resolving client queries, continually improving processes and service regarding the software or task.

Key Duties of the Client Account Manager will be to:
*Resolve email and phone queries, issues and requests
*Maintain contact with clients to keep updated of query and progress
*Log on CRM issue and track query to resolution...

IT Desktop & Helpdesk Support
Chessington
£27,000 + benefits including

An exciting opportunity for an IT Support Analyst to join large organisation with subsidiary companies in Chessington in a team of 4, providing 1st line technical support to users, taking ownership of problems, being proactive to find solutions and logging all calls through to resolution. These may be a mix of remote and desktop tasks and software and hardware issues including mobile and laptops.

The IT Support Analyst will have:
Degree in IT, MCP or similar
Previous helpdesk experience within a Microsoft environment
Experience of backups, system...

Shop Manager (Retail Store Manager, Assistant Manager) BLUS4109
Staines, Surrey
Salary £20,075 plus commission

Our client will shortly be opening a brand new shop in Staines - it’s an exciting new customer experience which they are confident that their customers will love.

With this is mind they are currently looking to recruit a Shop Manager to ensure this new store is a great success.

With your enthusiasm and product knowledge, knowing your beans from your blends, knowing how to make a great cuppa and easy to eat food - you’ll know just how to deliver a great customer experience.

As a Shop Manager, you'll be...

An exciting opportunity has arisen in a global corporation for a Programme Analyst to set up operations and advancement of the company Bonded Inventory Management programmes. Prime responsibilities will include management of the contract process, running the inventory control programme and contract risk assessment. In addition you will be liaising with the marketing department responding to queries, participating in customer visits and presentations plus involvement on projects when required.

Candidates should have good communications skills and strong analytical and problem solving skills as well. Previous experience in a buying/stock...

Title: Operations Manager, Egham Salary: £30,000 - £35,000 Our client in Egham is looking to recruit an Operations Manager to join their team. You will be responsible for ensuring the smooth and efficient handling of all customer communications relating to orders and queries, from receipt of order through to delivery and invoicing. To manage all systems, processes and of personnel associated with the sale of product To be suitable for this position you MUST have previous experience in a Customer Service/Operations Management position. An organised individual with strong communication skills and the ability to stay calm in any situation...

My client based in Egham require a Sales Assistant with experience of using a cash till.
You must be car driver as the location is not accessible by public transport.
The working hours are 10am to 6pm. Most of the work is working Saturdays or Sundays or both, mainly throughout the summer.
You will be required to meet and greet customers. You must have experience of using a till and be available as and when needed.

All candidates considered suitable will be contacted within three working days of your application. Adecco regret that due to the number of applications we receive, we will not be able to provide individual feedback...

Great opportunity in prestigious global corporation for an Asset Manager to manage the inventory levels within the EMEA Distribution Centre taking into account market and company requirements to keep redundant stock to a minimum and thus maximise the cash flow of the company. The role will involve regular reviews of the current inventory and back orders, developing relationships with suppliers, working to SLA’s, monthly inventory forecasts, monitoring changing market conditions, trends and products and identifying and resolving problems and discrepancies when required.
Candidates should ideally be educated to degree level with excellent communication...

A challenging and diverse opportunity exists within a competitive and fast paced global corporation based in prestigious offices in Egham. The Quoter is an intermediator between the European wide sales force and worldwide supplier base who works to make profitable business happen in the European customer base. The individual will need to develop an understanding of the competitive forces in the marketplace, of their assigned countries and products and learn to apply this in a proactive manner.
A major part of this role is for the Quoter to work between both sales and suppliers in order to develop winning quotations for end customers. The...

*Sales Order Processor * £12 - £13 per hour * Role based in Weybridge * 6 month temporary role starting ASAP

This is a great opportunity to join a large and successful company that have lovely offices based in Weybridge. The role is working in a large and friendly team with a great office atmosphere. The role is working Monday - Friday 8am - 4pm or 9am - 5pm. This is a temporary role starting ASAP.

The main purpose of this role is to deliver an unrivalled customer service experience to customers through prompt, effective and professional management of orders and enquiries. To maximise sales opportunities by exploring the customer...