Make customers feel like they're dealing with a person, not a bank
We want to change the way we speak to our high street customers. We want to make things simpler and clearer, and we're aiming to lead the industry for helpfulness and service. Which is why we'll need you to make a real connection with every customer - listening to their needs, exploring their aspirations, and explaining exactly how we can help. You'll promote and sell everything from mortgages and loans to savings opportunities too.
Our teams describe working in a branch as being fast-paced and fun - a great place to come to work. You'll be part of this close-knit...
