Customer Services Jobs in Alcester

Cabin Crew / Steward / Stewardess
Ryanair
London

Live the high life!

Are you bored of nine-to-five? Want something different? Want a career that will get you places? How about a job that gives you wings?

St James Management is an approved Ryanair recruitment partner and recruit for exciting Cabin Crew positions to operate on Ryanair aircraft.

Ryanair is the World's favourite airline and operates more than 1,500 flights per day from 50 bases and 1300+ low fare routes across 27 countries, connecting 160 destinations.

Ryanair operates a fleet of 278 new Boeing 737-800 aircraft with firm orders for a further...

Area Sales Leader

OPPORTUNITIES NATIONWIDE

OTE: £55k to £90k based on area/targets

Anglian Home Improvements is a business that is going from strength-to-strength. We’re confidently looking to an even brighter future and we’d love you to share in our success.

Over 45 years, we’ve become the UK’s number one supplier of high quality home improvement packages, from windows and doors, through to conservatories, rooftrim, solar energy, garage conversions, garage doors, driveways, timber floors and much, much more.

We’re successful because we make it easy for homeowners to make their homes more energy efficient...

Field Sales / Foot Canvasser

OPPORTUNITIES NATIONWIDE

C £25k to £40k

Anglian Home Improvements is a business that is going from strength-to-strength. We’re confidently looking forward to an even brighter future and we’d love you to share in our success.

Over 45 years, we’ve become the UK’s number one supplier of high quality home improvement packages, from windows and doors through to conservatories, rooftrim, solar energy, garage conversions, garage doors, driveways, timber floors and much, much more.

We’re successful because we make it easy for homeowners to make their homes more energy efficient, stylish...

Field Marketing Manager

OPPORTUNITIES NATIONWIDE

C £40k to £60k

Anglian Home Improvements is a business that is going from strength to strength. We’re confidently looking forward to an even brighter future and we’d love you to share in our success.

Over 45 years, we’ve become the UK’s number one supplier of high quality home improvement packages, from windows and doors through to conservatories, rooftrim, solar energy, garage conversions, garage doors, driveways, timber floors and much, much more.

We’re successful because we make it easy for homeowners to make their homes more energy efficient, stylish and...

Premiere People are acting as an employment agency on behalf of our client, a busy credit management company in Redditch.

The role comprises of speaking to customers on the telephone to offer solutions and negotiate plans to repay their debt. Candidates will ideally have similar experience or experience of dealing with customers in a fast paced but professional way using good communication skills.To work in a busy contact centre environment. The working hours are 35pw but a flexible approach to working will be required as evenings and weekend work will also be required. ...

Sales Support and Administrator
West Midlands /Worcs
£18-20k +£2k bonus

My clients are a leading name in the world of Baths and bathing solutions to a wide and specialist
They now have a rare opportunity to join a small well established team at there offices in Worcestershire.
It's a varied role where you could be providing support to the Sales team one minute and following up customer leads the next.

About the Job.

*Support the Field Sales Executives on a daily basis with customers
*Provide a wide range of admin support to the team
*Explore new sales opportunities with follow up calls to clients
*Send...

A highly driven and results-motivated Head of Contact Centre is required for an industry leading company based in Redditch, Worcestershire. This is an ideal time for the successful candidate to the company, as our client are currently experiencing a phenomenal growth in business. As a result, our client now seek a someone to lead the commercial development, negotiation and maintenance of the call centre.

Role: Head of Contact Centre
Location: Redditch, Worcestershire
Salary: £40,000

As the Head of the Contact Centre, you will play an active role in the development of the Customer Contact operation, which will include the...

Automotive, Motor Trade Job: Experienced Service Advisor required in Redditch, Worcestershire.

Salary: £18,000 Basic + Bonus
Term: Full Time, Permanent

Motor Trade Jobs / Automotive Vacancies:

Automotive Service Advisor required in Redditch.

Our client, an Automotive Main Car Dealership in the Redditch area, is currently looking to recruit a Service Advisor to work in their busy Aftersales department. As an experienced Service Advisor you will have experience in completing job cards, upselling of products and treating customers as required by the manufacturers set standards.

My Client is looking for an...

TELEPHONE NEGOTIATOR £12,000 - £14,000 BASED IN REDDITCH
IMMEDIATE START AVAILABLE

Outstanding opportunity to join an expanding company based in Redditch

You will be responsible for collecting outstanding monies that are due on various accounts through effective telephone negotiation

To be successful you will have a positive attitude, good communication skills and the ability to work in a target driven environment

Any experience within Debt management, collections or a call centre environment would be advantageous

Working hours are on a rolling two week shift pattern:
08.00 - 14.30 Monday - Friday...

This is an excellent opportunity for a responsible salesperson with extensive experience in the Property Industry working as an Estate or Lettings Agent Branch Manager. You will be working for a dynamic and forward thinking Estate Agency based in Redditch. As an Estate Agent Manager you will work with and lead a team of other agents meeting targets, delivering great customer service and contributing towards a positive team dynamic. You will need drive and determination to succeed in winning business and creating opportunity.

REQUIREMENTS/EXPERIENCE:
•A minimum of 3 years experience working within the property industry/estate or lettings...

I am looking for a reliable and enthusiastic individual to join an international health charity as a Charity Helpline officer/ Patient Services Associate

AS Patients Associate you will be joining their busy Warwickshire office working on their charity helpline. You will be responding to patient telephone, postal and email enquiries, with a high standard of care, accuracy and confidentiality.

As Patients Service Associate you will have will have previous administrative experience with excellent verbal communications skills IT would be a great advantage if you have worked on a charity helpline previously however experience of working...

Position: Vehicle Service Advisor
Location: Redditch / West Midlands
Salary: £14,500 - £19,000 basic
£20,000 OTE uncapped

Our client a motor vehicle car dealership, are looking for an experienced Vehicle Service Advisor

Joining a multi franchise site seeing between 30-35 jobs per day plus internal work.
Joining a small independently owned company.

Job role

Explain the repair process and book the customers vehicles in.
You must effectively sell products and services as well as making customer bookings. Communicating with the workshop and the customer to ascertain the level of work required and get...

Telephone Negotiator

Role:

• To collect outstanding monies due on various accounts through effective telephone negotiation techniques
• Achieve set targets in line with company expectations
• Adhere to contract and company policies
• Achieve KPI's set on a daily, weekly and monthly basis
• Deliver best service on every call
• Achieve zero justified complaints

The principle objective for all telephone negotiators is to achieve 100% revenue against target.

There are further KPI's that are built around the job specification, these KPI's act as a guide to ensure the principle...

My client, the UK's leading provider of Probate services has an opening for Technical Support Executive at their flagship head office site on the outskirts of Stratford-upon-Avon. The position is fulltime, Monday to Friday, with a salary of £28,000 per annum.

To apply for this role you should be fully conversant with Probate Administration and have the ability to deliver expert knowledge and advice within this field. All applicants will need to be self motivated and demonstrate good communication and organisational skills and have excellent attention to detail. You will also demonstrate leadership skills and be able to support and...

My client is currently looking for outbound telephony advisors to work in their busy call centre based in Warwick.

Applicants will need to demonstrate that they have at least two years customer service experience in an outbound call centre environment. You will have sound I.T skills, including experience of MS Word, Excel and Outlook and on a personal level be empathetic to customer needs with the desire to see tasks through to completion.

The role entails outbound calling to prospective customers from previous inbound enquiries. This is a high volume telephone based environment(100 + calls per day), though there is no cold...

Telephone Negotiators needed for a busy Call Centre in Stratford upon Avon.

The position is dealing with inbound and outbound telephone calls to negotiate the repayment of outstanding debts. This will be done via telephone and letter and all information must be logged clearly and precisely using an in house company computer package.

The right person for this role should be self motivated with a positive attitude and be driven to maintain individual and team targets.

Experience within this field is not essential however a high level of communication via all media is required and confident ability with computers. Good people...

Customer Advisor – Financial Services Case Handler

Salary £16,000 - £18,000 + bonus structure

Stratford upon Avon

Are you experienced in dealing with customers on a daily basis in a customer service environment either in person or on the phone?
Do you strive to provide the best possible customer experience at all times?
Are you looking for a rewarding career in the fast paced and growing financial service sector?

Working with a well respected, long established FSA regulated financial service institution you will be working in a bright, airy and pleasant office environment. You will on a daily...

Telephone Negotiator
Stratford Upon Avon
42 hours £16800 per annum
If work shifts - minimum 2 late shifts 12-8pm and a minimum of 2 out of 4 Saturday mornings eligible for shift pay £1000 per annum
Plus bonus of £500 minimum uncapped per month

Job Purpose:
Through inbound and outbound telephone calls you will negotiate outstanding monies by reaching agreements on defaulting accounts as well as dealing with any queries. The post holder will be supported through planned coaching and development as and when required.
Key Duties, Responsibilities and Accountabilities:
•Contacting defaulting accounts via the telephone...

This is an excellent opportunity for an experienced and target driven candidate to join an established and thriving company in Bromsgrove. This is a temp to perm role therefore you must be available immediately.

The main duties of the role will be to:

* Make outbound calls on a B2B Basis
* Generate new business leads
* Get through gatekeepers to speak with Decision Makers
* Qualify any information and leads
* Discuss the features and benefits to potential clients
* Set appointments for BDM's to go out and meet with the client
* Proactively follow up any interest shown

To be successful in this role you...

Our client in Evesham require Part Time Telesales Assistants to join their well established customer service team to assist with the promotion of their business within the food industry. Excellent benefits with great working hours are on offer.

You will be promoting food and bakery ingredients over the phone, via email and through mail to new and existing customers to raise their awareness of the Company and its products and services with a view to increasing orders and achieving set targets. You will be calling existing customers to upsell products and services but will also be expected to cold call new prospective customers to gain...