Customer Services Jobs in Stratford upon Avon

Customer Advisor – Financial Services Case Handler

Salary £16,000 - £18,000 + bonus structure

Stratford upon Avon

Are you experienced in dealing with customers on a daily basis in a customer service environment either in person or on the phone?
Do you strive to provide the best possible customer experience at all times?
Are you looking for a rewarding career in the fast paced and growing financial service sector?

Working with a well respected, long established FSA regulated financial service institution you will be working in a bright, airy and pleasant office environment. You will on a daily...

Cabin Crew / Steward / Stewardess
Ryanair
London

Live the high life!

Are you bored of nine-to-five? Want something different? Want a career that will get you places? How about a job that gives you wings?

St James Management is an approved Ryanair recruitment partner and recruit for exciting Cabin Crew positions to operate on Ryanair aircraft.

Ryanair is the World's favourite airline and operates more than 1,500 flights per day from 50 bases and 1300+ low fare routes across 27 countries, connecting 160 destinations.

Ryanair operates a fleet of 278 new Boeing 737-800 aircraft with firm orders for a further...

Area Sales Leader

OPPORTUNITIES NATIONWIDE

OTE: £55k to £90k based on area/targets

Anglian Home Improvements is a business that is going from strength-to-strength. We’re confidently looking to an even brighter future and we’d love you to share in our success.

Over 45 years, we’ve become the UK’s number one supplier of high quality home improvement packages, from windows and doors, through to conservatories, rooftrim, solar energy, garage conversions, garage doors, driveways, timber floors and much, much more.

We’re successful because we make it easy for homeowners to make their homes more energy efficient...

Field Sales / Foot Canvasser

OPPORTUNITIES NATIONWIDE

C £25k to £40k

Anglian Home Improvements is a business that is going from strength-to-strength. We’re confidently looking forward to an even brighter future and we’d love you to share in our success.

Over 45 years, we’ve become the UK’s number one supplier of high quality home improvement packages, from windows and doors through to conservatories, rooftrim, solar energy, garage conversions, garage doors, driveways, timber floors and much, much more.

We’re successful because we make it easy for homeowners to make their homes more energy efficient, stylish...

Telephone Negotiator
Stratford Upon Avon
42 hours £16800 per annum
If work shifts - minimum 2 late shifts 12-8pm and a minimum of 2 out of 4 Saturday mornings eligible for shift pay £1000 per annum
Plus bonus of £500 minimum uncapped per month

Job Purpose:
Through inbound and outbound telephone calls you will negotiate outstanding monies by reaching agreements on defaulting accounts as well as dealing with any queries. The post holder will be supported through planned coaching and development as and when required.
Key Duties, Responsibilities and Accountabilities:
•Contacting defaulting accounts via the telephone...

Field Marketing Manager

OPPORTUNITIES NATIONWIDE

C £40k to £60k

Anglian Home Improvements is a business that is going from strength to strength. We’re confidently looking forward to an even brighter future and we’d love you to share in our success.

Over 45 years, we’ve become the UK’s number one supplier of high quality home improvement packages, from windows and doors through to conservatories, rooftrim, solar energy, garage conversions, garage doors, driveways, timber floors and much, much more.

We’re successful because we make it easy for homeowners to make their homes more energy efficient, stylish and...

My client, the UK's leading provider of Probate services has an opening for Technical Support Executive at their flagship head office site on the outskirts of Stratford-upon-Avon. The position is fulltime, Monday to Friday, with a salary of £28,000 per annum.

To apply for this role you should be fully conversant with Probate Administration and have the ability to deliver expert knowledge and advice within this field. All applicants will need to be self motivated and demonstrate good communication and organisational skills and have excellent attention to detail. You will also demonstrate leadership skills and be able to support and...

My client is currently looking for outbound telephony advisors to work in their busy call centre based in Warwick.

Applicants will need to demonstrate that they have at least two years customer service experience in an outbound call centre environment. You will have sound I.T skills, including experience of MS Word, Excel and Outlook and on a personal level be empathetic to customer needs with the desire to see tasks through to completion.

The role entails outbound calling to prospective customers from previous inbound enquiries. This is a high volume telephone based environment(100 + calls per day), though there is no cold...

Telephone Negotiators needed for a busy Call Centre in Stratford upon Avon.

The position is dealing with inbound and outbound telephone calls to negotiate the repayment of outstanding debts. This will be done via telephone and letter and all information must be logged clearly and precisely using an in house company computer package.

The right person for this role should be self motivated with a positive attitude and be driven to maintain individual and team targets.

Experience within this field is not essential however a high level of communication via all media is required and confident ability with computers. Good people...

I am looking for a reliable and enthusiastic individual to join an international health charity as a Charity Helpline officer/ Patient Services Associate

AS Patients Associate you will be joining their busy Warwickshire office working on their charity helpline. You will be responding to patient telephone, postal and email enquiries, with a high standard of care, accuracy and confidentiality.

As Patients Service Associate you will have will have previous administrative experience with excellent verbal communications skills IT would be a great advantage if you have worked on a charity helpline previously however experience of working...

A B Resourcing has been appointed to recruit a Telephone Debt Negotiator to join this well respected company based in Leamington Spa.

We are looking for candidates with strong communication skills who can negotiate effectively with customers at what can be a sensitive time.

The successful candidate will be empathetic but assertive, have good commercial acumen, be able to think on their feet and have strong IT skills.

The hours are flexible between 08.00 - 18.00 and it is envisaged that these hours may increase due to workload. The shifts also include Saturday mornings. ...

An exciting opportunity has arisen for a Sales Apprentice to join a busy team in a top quality furniture store in the centre of Leamington.

The successful candidate will be keen to learn the ins and outs of sales and how to be a great sales professional, as full training will be given on the job.

Commission will be awarded based on sales.

If you are keen to begin a career in sales, then apply today by sending your CV to Rachel at Sarah Harvey. ...

Collection Negotiators required working for a leading organisation based in the Warwickshire area. You will be joining a new department with the focus on first class late debt recovery.

Ideally you will have previous experience of making outbound calls and used to working on a shift rotation basis.

Key requirements:

You will be targeted to liaise with debtors to maximise the recovery of all late debts

Negotiate and agree financial payment plans

Volume calling and achieving set targets

Ensure all information is recorded and logged utilising an internal debt management system

Key Skills:

My client has an immediate requirement for an experienced PA/Administrative Assistant to join their company.
Working 3 days a week (flexible) paying £8 - £8.50 per hour depending on experience.
Knowledge & Skills Required:

- You must be organised and have excellent attention for detail
- You will have exemplary customer service skills and articulate communication skills - both verbally and in writing
- You will be educated to O Level/GCSE standard and will preferably be A Level Educated
- A broad experience and a good understanding of general office administration
- Strong organisational skills
- Use of initiative...

Customer Service Executive - Technical / Product Advisor
 

Fixed Term Contract up to 12 months

 

Salary £15,000 - £16,000

 

Well established and market leading company with a great reputation based in Warwick. Ranked one of the TOP 50 Call Centres in the UK in 2011. Fantastic opportunity for you to join their existing friendly and professional Customer Service / Client Support Team to deliver 1st class customer service / product advice. Working from their modern, pleasant and airy offices you will be dealing with predominantly in bound calls from business clients...

An exciting opportunity has arisen to work for a local leading company based in Warwick as part of their team providing engineering support in response to customer requirements.
The ideal candidate will have a strong track record in handling inbound and outbound calls and be able to demonstrate effective coordination of planning and completing work in line with service agreements.
The role is 40 hours a week over 5 days a week working a variety of shifts from 6am to 11pm and includes some weekends.

Successful candidates will be subject to a 10 year vetting process due to the nature of the work.

Apply immediately call Kate...

THE ROLE
The Support Team offers clients assistance with all queries relating to the use of the product. The role is primarily a telephone support role, where team members handle queries which range from simple ‘how do I do this?’ queries to much more complex queries.
Key duties:
Providing excellent client service and support
Assisting with the training of new members of staff and ongoing training of existing staff
Identify trends in client queries which can be used as feedback in the development process
Assisting in the creation of training and support documentation for use by clients and staff (FAQS and Knowledge Base Articles...