Customer Services Jobs in Rowley Regis
Displaying 1-25 of 107 jobs matched
The Customer Services department is designed for the support of customers and your responsibilities will include:
*Book appointments for customers
*Developing rapport with the customer base
*Liaising with maintenance workers
*Giving appropriate and relevant information to customers
*Maintaining a position of trust and responsibility by keeping all customer business confidential
*Updating any requests made by the customers into the system to complete the task
Applicants will ideally have:
*Great Communication skills
*Good attention to detail
Rowley Regis, West Midlands [B65]
£25000 - £40000/annum
Rowley Regis, West Midlands [B65]
£55000 - £90000/annum
£13500 - £14000/annum
Im currently recruiting for a well established call centre in the Walsall area, Due to expansion; they are looking to start a team of 10 customer service advisors on a permanent basis. If you have 12 months call centre experience and you're looking to work for a company who offer genuine progression opportunity, please read on...
Outstanding customer service experience
12 Months call centre
Ability to work as part of a team
Excellent people & communication skills, both written and verbal
Must be eager for progression
Handling and managing 60-80 calls per day
Providing a high level...
CALL CENTRE OPERATIVE
Our client is looking for workers to cover their call centre over the busy Christmas period.
Hours of work are 9pm until 9am and 9am until 9pm Monday to Friday.
Previous experience of dealing with customers and working with excel spreadsheets.
Pay £6.50 per hour.
Interaction Recruitment are pleased to be recruiting on behalf of their client for 10 Customer Service Advisors to join their expanding team on a permanent basis
£16,500 per annum
Hours are on a shift basis so you must be able to work between 8am - 9pm Mon - Fri, 9-5pm Sat and 10-4 Sun
Duties: To provide the highest level of professional customer service and manage 60-70 inbound calls per day
Provide excellent email responses to customers within agreed SLA
Enure all industry processes are understood, acknowledged and followed
Accurately record data ensuring successful conversion of enquiries...
Trainee Negotiator - Residential Property lettings. South Birmingham
Our client, a market leader in the residential property letting market based in Northfield now require a trainee negotiator to join the team.
You will have excellent communication skills both written and verbal, a can do attitude and your own transport and have good IT user skills. You will want to be part of a leading company that has a great reputation for surpassing client and tenant expectations. You will have an outgoing personality, be really good with people and have a 'can do’ attitude and able to overcome difficulties. You may already have some experience...
3 Month Fixed Term Contract
My client is a leading finance organisation in Birmingham who are currently looking for Customer Service Advisors on a 3 Month Fixed Term Contract.
- Provide customer support by phone & email
- Deal with inbound & outbound calls
- Trouble shoot any customer issues & queries
- Update customer information
- Upselling of items & services
Candidates are required to have the following experience and/or skills:
- Previous customer service experience
- Call centre experience
- Excellent customer service skills
- Strong verbal & written communication skills
Automotive, Motor Trade Job: Sales Executive Required in Birmingham, West Midlands.
Salary: £18,000 Basic, OTE £40,000 Per Annum
Term: Full Time, Permanent
Motor Trade Jobs / Automotive Vacancies: Sales Executive Required for Busy Main Dealer.
Automotive Sales Executive required in Birmingham.
Our client, a well respected Main Dealer in the South Birmingham area, is looking to recruit an Experienced Sales Executive to join their sales team.
This is an excellent opportunity to join a prominent brand in a sales environment which is flourishing. The successful candidate will enjoy a very appealing bonus package...
Sales and Purchasing Co-ordinator required to: source products from suppliers; negotiate best price/lead and delivery times; produce quotes for customers; managing key customer accounts; liaising with warehouse and other internal departments to ensure a smooth delivery process for the sales team and customers.
This is an exciting opportunity to join this established and developing company. Would suit candidates with some relevant experience and lots of enthusiasm, ideas and initiative. Permanent job with great prospects please send your CV now. ...
Are you an accomplished and experienced Account Manager looking for a role where your hard work and loyalty will be rewarded? Would you like to progress your career in an internationally recognised, vibrant, iconic business with a reputation for excellence? We have an exclusive opportunity for an Account Manager to this prestigious business based in the heart of Birmingham City Centre.
The Account Manager is a key role in this thriving team and very much at the heart of the business. With proven skills in business development and relationship management, you will source and manage full commercial business and sales relationships with...
Office Angels are currently looking to add Temporary Customer Service Executives to our candidate base in Wolverhampton.
We work with a multitude of clients across this area that we are looking to assist further over the next 12 months.
The ideal people will have:
* Experience within a customer service environment
* Ability to communicate effectively, clearly and with enthusiasm over the telephone
* A genuine interest in asking relevant questions thus ensuring the customer gets the best possible solution for their situation, someone who will take a genuine interest in helping people
* Administrative skills...
Customer Relations Executive
£13,500-£14,000 (full time Monday-Friday)
Fantastic opportunity to join a growing and highly successful mobile accessories retailer. we are looking for a Customer Relations Executive to join the busy team:
Are you a person with drive and ambition looking to begin a fantastic new role within a Customer service environment?
Are you looking for a challenging prospect to kick-start your career?
Would you relish the responsibility to deliver great customer service to online customers?
If so then this could be the perfect role for you....
You will deliver excellence in...
A new opportunity has arisen for an Account Director to join a leading global Facilities Management service provider.
Position: Account Director - Rail sector
Sector: Rail FM services including Cleaning, M&E, Reception, Pest Control, Security
Location: UK coverage
Salary: £60k - £70k plus generous package
The Account Director will manage and drive the operations and strategy of all FM Integrated Services within out clients Rail business which delivers revenues in excess of £18m.This is expected to grow to £25m by 2015. Current contracts include Channel Tunnel, Heathrow, Metrobus and Network...
We are currently recruiting for temporary staff around Birmingham and the West Midlands. We are looking for proficient administrators, receptionists, PA’ and general office support. If you have any of the following skills or experience then we want to hear from you:
•General Administration (filing, faxing, scanning, copying, post)
• Advanced with Microsoft Office (Word, Excel, PowerPoint)
•Audio typists (tape and digital)
•Front of house
Looking to develop your skills?
Wanting to gain more experience?
Then Apply now!
Boden Resource is a young, successful, specialist Recruitment business operating in the UK outsourced Facilities Management industry.
2013 has proven to be an extremely successful year with plans in place to further develop the business in 2014 and beyond.
We are looking to recruit a Recruitment Consultant to work from our south Birmingham offices to manage and grow a busy desk of Facilities Management clients and at the same time achieve personal, career and financial goals with Boden Resource.
Typically you will be required to place candidates in positions of salaries of £25k to £85k across technical, commercial, operations...
Senior Account Manager / Account Director
One of the UK’s leading Independent bespoke packaging and distribution company’s, seek to appoint a talented Senior Account Manager/Account Director to take responsibility for working directly with the Board in the management & development of their recently won high profile Client Accounts.
They seek a robust, talented and dynamic individual with strong strategic capabilities who has the ability to genuinely develop & leverage relationships & results.
This role is crucial to the continuing success of their Business plan and will focus on the detailed roll out & management of the...
Customer services Coordinator/order processor
An exciting opportunity has arisen in Aldridge a Customer services coordinator/order processor to join the UK's leading independent provider of Managed Communications Services and Support Services.
The successful candidate will be responsible for processing /fulfilling new orders and requests from customers - and also from departments within the business. The role is centred on the provision of voice lines and broadband for customers. You will liaise with internal departments and directly with customers & also with external suppliers. It also involves...
Customer Service Co-ordinator
Based – Stourbridge
Package: £14475.00 - £20280.00 + Supplements when Saturdays are worked (Supplements of around £2K per year) & Corporate Benefits
Benefits Include - Minimum 23 days holiday (up to a maximum of 28 days Pro Rata) plus bank holidays, Stakeholder Pension Scheme, Free life insurance, Childcare allowance scheme, Health care options Recommend a friend scheme, Recognition award scheme, Further education sponsorship and in-house training programmes, Extensive range of partly subsidised discounts and services.
In this role you will be the face of our client, responsible for delivering...
A company, based near Aldridge , is looking to recruit a Customer Service Administrator person to join their team. This role is initially offered on a temporary basis and may lead to a permanent position for the right candidate. This role would suit anyone who has some experience in a similar role or who is confident in a telephone based role
Key duties include responding to telephone leads and enquiries from marketing campaigns, web enquiries and exhibitions, contacting warm leads in order to identify their products needs , dealing with and logging any telephone enquires onto the system.
In return you can expect a good team environment...
Do you have excellent Customer Service skills? Are you keen to work for a well established Building Society? Are you looking for a career with great progression and opportunities?
Our Client is a leading Building Society and we are looking for a Customer Service Coordinator to join the friendly team, based in Stourbridge.
You will be the face of the Society, creating a friendly and welcoming environment for customers as enter the branch. You will be required to proactively approach customers and build conversation to deal with enquiries and discuss potential solutions to meet their needs.
Ideal candidates will be educated...
Automotive Service Advisor required in Wolverhampton
£18,000 + Bonus
Monday-Friday 8.00am - 6.00pm
Saturday mornings on a rota basis
Progress Recruitment Solutions are currently seeking to recruit an Automotive Service Receptionist/ Service Advisor on behalf of our client an Automotive Main Dealer in Wolverhampton due to an internal transfer.
The ideal candidate will be process driven and extremely customer focused, always willing to go the extra step to provide a top level of customer service in a busy and pressured environment. We would like to hear from candidates with current or recent experience in an Automotive...
Interaction Recruitment are pleased to be recruiting on behalf of their client based in Walsall City Centre for 4 Call Blend agents to join their team on a temporary basis to assist with the extra workload they are experiencing.
Start: 9th December 2013 for a minimum of 2 weeks
Duties: Answering Inbound calls and dealing with enquiries from people who wish to find out prices, packages etc
Making outbound calls to follow up on enquiries made on the website or through other online media
Ensuring all information is entered accurately on the database
Hours are between 10am - 6pm Mon - Fri and Sat 9-5pm (Flexibility...
Area Sales Leader
OTE: £55k to £90k based on area/targets
Anglian Home Improvements is a business that is going from strength-to-strength. We’re confidently looking to an even brighter future and we’d love you to share in our success.
Over 45 years, we’ve become the UK’s number one supplier of high quality home improvement packages, from windows and doors, through to conservatories, rooftrim, solar energy, garage conversions, garage doors, driveways, timber floors and much, much more.
We’re successful because we make it easy for homeowners to make their homes more energy efficient...
TECHNICAL SALES ENGINEER
METAL SPUN COMPONENTS MANUFACTURER
We currently have an opening for a Technical Sales Engineer in one of the leading sub-contract metal spinning companies in the country.
As the Technical Sales Engineer you will be involved in both Sales liaison with new and existing customers and in the costing of products. The position will also involve customer visits to discuss technical issues and to help develop new leads.
To succeed as the Technical Sales Engineer you will have the following:
- Experience in metal forming and manufacturing with a minimum qualification of HND, or equivalent...
Looking to start work NOW? Then read on.
Our client is one of the industries leaders at Street Fundraising for some of the biggest Charities such as Red Cross and Oxfam. They are currently looking for self motivated, charismatic and confident people to join their teams. Unlike all other charity fundraising companies, my client only collect contact details on the street, no bank details are taken: making it easier to get people to stop and talk to you.
You'll be working on your feet, on the street, in the great outdoors in Birminghams hot spots engaging with members of the public and inspiring them to take an active interest in...
* Dealing with existing clients, and also bring new ones on board.
* Contact existing clients and develop business.
* Successfully complete all jobs by time requested.
* Coordinate and collate all information in the appropriate way to ensure jobs are dealt with effectively,
* Report to the Internal Sales Manager any issues which require further investigation.
* Quote jobs.
* Support BDM with all new business queries.
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