Customer Services Jobs in Stourbridge

Cabin Crew / Steward / Stewardess
Ryanair
London

Live the high life!

Are you bored of nine-to-five? Want something different? Want a career that will get you places? How about a job that gives you wings?

St James Management is an approved Ryanair recruitment partner and recruit for exciting Cabin Crew positions to operate on Ryanair aircraft.

Ryanair is the World's favourite airline and operates more than 1,500 flights per day from 50 bases and 1300+ low fare routes across 27 countries, connecting 160 destinations.

Ryanair operates a fleet of 278 new Boeing 737-800 aircraft with firm orders for a further...

Area Sales Leader

OPPORTUNITIES NATIONWIDE

OTE: £55k to £90k based on area/targets

Anglian Home Improvements is a business that is going from strength-to-strength. We’re confidently looking to an even brighter future and we’d love you to share in our success.

Over 45 years, we’ve become the UK’s number one supplier of high quality home improvement packages, from windows and doors, through to conservatories, rooftrim, solar energy, garage conversions, garage doors, driveways, timber floors and much, much more.

We’re successful because we make it easy for homeowners to make their homes more energy efficient...

Field Sales / Foot Canvasser

OPPORTUNITIES NATIONWIDE

C £25k to £40k

Anglian Home Improvements is a business that is going from strength-to-strength. We’re confidently looking forward to an even brighter future and we’d love you to share in our success.

Over 45 years, we’ve become the UK’s number one supplier of high quality home improvement packages, from windows and doors through to conservatories, rooftrim, solar energy, garage conversions, garage doors, driveways, timber floors and much, much more.

We’re successful because we make it easy for homeowners to make their homes more energy efficient, stylish...

Field Marketing Manager

OPPORTUNITIES NATIONWIDE

C £40k to £60k

Anglian Home Improvements is a business that is going from strength to strength. We’re confidently looking forward to an even brighter future and we’d love you to share in our success.

Over 45 years, we’ve become the UK’s number one supplier of high quality home improvement packages, from windows and doors through to conservatories, rooftrim, solar energy, garage conversions, garage doors, driveways, timber floors and much, much more.

We’re successful because we make it easy for homeowners to make their homes more energy efficient, stylish and...

We have received an instruction from one of our successful dealer group clients requesting our assistance in their recruitment of a Service Advisor to join their team at their Car Dealership in the West Midlands

The role of the Service Advisor is to manage the customer experience from when they initially make contact with the dealership from making a booking whether that be for a service,MOT,warranty work etc through to managing the job whilst in the workshop through until work completion,invoicing and follow up

The Service Advisor needs to be well presented and a confident and professional communicator who works well as part of...

Expeditor Required - Part Time
Temp to Perm Basis
Based in Halesowen
£7.50ph

Due to continued demand in business my client is looking to recruit a part time Expeditor to join their team.

Successful Candidates:
-Must have previous experience within a similar role i.e. supply chain or purchasing
-Possess excellent communication skills
-Be PC literate and good knowledge of Excel
-Able to communicate at all levels
-Confident and proactive

The Role:
-Following placements of orders onto suppliers
-Progressing orders
-Chasing suppliers for deliveries
-Ensure correct documentation...

Excellent Opportunity Available
Customer Service Coordinator (German Speaking)
£19,000 - £21,000
Telford

My Client is looking for a German Speaking Customer Service Coordinator to join their team in Telford.

Successful Candidates:
-Must be Fluent Spoken and Written German
-Must be Educated to Degree level
-Have previous Customer Service experience
-Have excellent Communication skills
-Have excellent MS Office skills

The Role:
-Providing support to Clients, Suppliers and Contractors
-Managing relationships between Customers and Vendors
-Managing work order activities for Contract Workers...

Excellent Role Available
Credit Controller
£14,000 PA
Dudley

My Client based within the Dudley area is looking to recruit a Credit Controller to join their team.

Successful Applicants
-Must have previous credit control experience or experience within a tough call centre environment
-Excellent Communication skills
-Ability to work by yourself as well as work within a team
-Excellent Administration and IT skills

The Role
-Reviewing Customer Account records
-Contacting Customers to gain payments to accounts that are in arrears
-Resolving queries, complaints and issues in a timely manner
-Updating...

Recruitment Resourcer - Engineering

About Concept Resourcing

*Established in 2000, Concept Resourcing is one of fastest growing independent recruitment businesses in the West Midlands.
*Based in Dudley and operating from state of the art offices on the Castlegate Estate with ample, free car parking.
*Concept Resourcing is the preferred staffing partner to hundreds of companies throughout the UK. Our portfolio of clients ranges from global corporations to smaller independents.

Overview of the Resourcer Role

Our clients' success depends on hiring the right people who will add value to their business. The key objective...

An exciting opportunity for a motivated and driven Customer Service Manager has arisen for a Market leading engineering firm based in the Black Country. This unique opportunity will allow the successful candidate to join a growing and expansive company that can offer unrivalled opportunities for progression. You will be rewarded for your customer focus, ability to juggle multiple tasks, and genuine enthusiasm to succeed.

Role: Customer Service Manager
Salary: £15,000 - £18,000
Location: Black Country
Easily Commutable from Wolverhampton, West Bromwich, Birmingham, Walsall

Reporting to the Sales Manager, your role as...

Ambitious Area Sales Manager

Excellent earning potential across the North East Region

It's time to do what you do best!

Dawsonrentals is a leading specialist asset rental business servicing blue chip customers throughout the UK. Our premium quality truck and trailer products are matched by a customer-focus which is second to none. The Result? Growth, expansion, more success and more opportunity for the right person.

We want closers. There are plenty of people out there who can build relationships with potential customers, but not as many who can go that vital stage further. In our competitive fast-moving environment...

Excellent Opportunity Available
Claims Audit Manager
£29,500 + Bonus
Oldbury

My Client, a large organisation in Oldbury is looking for a Claims Audit Manager to join their team.

Successful Candidates:
-Have previous Claims Management experience including dealing with claims procedures, processes and systems
-Working knowledge of all legislation regarding Claims Handling
-Have previous experience of working within a Call Centre environment

The Role:
-To develop and oversee a claims audit programme
-To drive improvements to claims cost and leakage
-To identify opportunities to improve the credit...

We are recruiting for an experienced Customer Support Coordinator to work for a Manufacturing company based in Bilston. The company have been established over 20 years and due to their success and growth of business are now looking to add to their existing customer service team.

Main duties of the role :

*Deal directly with customers either by phone or email
*Respond promptly to customer queries and ensure appropriate solutions are given
*Take ownership of customer queries and ensure appropriate solutions are given
*Accurately process and verify sales orders, return requests, and invoice queries.
*Work as part of a team...

Excellent Opportunity Available
Internal Sales Executive
£15,000 - £18,000 + Profit Related Bonus
Bilston

My Client, a Company within the Fastener Industry is looking to recruit an Internal Sales Executive to join their team.

Successful Candidates:
-Must have previous Sales experience within the Fastener Industry
-Excellent communication skills
-Work well under pressure and have the ability to meet targets and deadlines
-Proactive and results driven
-Excellent relationship building skills

The Role:
-Dealing with quotation requests from Account Customers
-Inputting sales orders onto a system...

BT has a new exciting opportunity for you…
We have over 300 permanent, full time positions offering an excellent base salary of £17,000 with uncapped bonus potential.
We are looking for a person who:
*Thrives in a high energy environment
*Is committed to positively making a difference to our customers and colleagues
*Has the ability to take ownership of customer queries
*Can communicate effectively and demonstrate excellent questioning and listening skills
*Has previous customer service experience and is comfortable selling to customers
Our brand new centre will provide exceptional levels of customer care to our...

A super opportunity has arisen to work for a blue chip company based in the North of Birmingham.

The company has recently relocated and is looking to expand its call centre. This really is an opportunity not to be missed to work within a corporate company where training is on going and first class.

The main duties will be:

*Taking inbound calls
*Dealing with billing and general enquiries
*Acting as first point of contact to our customers
*Up selling when an opportunity arises
*Assisting with all types of queries

The successful candidate will possess the following skills:

*Previous customer service...

Business Support Officer (Purchasing) BLUB4004
Smethwick, West Midlands
Salary £19,500 per annum

Our client is the UK’s largest manufacturer of scales, weighing equipment and solutions. They also offer nationwide cover for scales and IT based product installation, repair and maintenance through their own network of service centres and technicians.

An exciting opportunity has now arisen for an ambitious and self motivated Business Support Officer to join them to provide support for the Brecknell-Dillon business. Together, they aim to enhance the service that they offer to all of their customers and clients and thereby enabling...

Service Team Manager and Customer Appointment Controller Main Dealer Motor Trade Job Role, £19k basic, ote around £24k uncapped, great brand

Working alongside the existing Service Team Manager and Customer Appointment Controller the ideal candidate will be required to take on the joint role to provide an additional resource in both areas.

Due to the complexity of this new role the successful candidate will need to possess and be able to demonstrate the following qualities:

• Be extremely well organised and process orientated
• Be able to control and maximise service bookings, interpreting the customer’s requirements...

Telemarketing Executive
Based in Wolverhampton
£6.08PH plus bonus - Part Time

My client is looking to recruit a part time telemarketing executive to join their sales team.

Candidates:
- Must have previous experience within a similar role
- Excellent attention to details
- Good Communications skills
- Proactive and able to work on own initiative
- PC Literate

Duties
- Contacting businesses to promote products
- Updating CRM database
- Telephone research
- Cold calling, building strong relationships

This role is on a temp ongoing basis with an ASAP start available. Part time...

A fantastic opportunity has become available for an outgoing telemarketing executive to join an excellent established business in Wolverhampton.

Responsibilities
-Making outbound calls to B2B and B2C to include surveys, customer care and lead generation.
-Answering inbound calls to locate stores, order brochures and record customer complaints.
-Capture data from various campaigns accurately.

The Successful Candidate
-Some call centre experience would be advantageous, basic system and product training will be provided.
-Must be PC literate to a good standard with Microsoft packages.
-Will be self motivated with...