Customer Services Jobs in West Midlands

IMMEDIATE STARTER REQUIRED

A reputable organisation requires a temporary administrator to join their team to provide additional support in a range of administrative and telephone duties.

Although temporary initially the client is looking for an ambitious individual, educated to degree level or equivalent who is looking to carve a long term career within this progressive organisation.

Working as part of a team the successful applicant will be carrying out duties that include;
- Answering calls on a helpdesk
- Liaising with customer and service providers
- Taking ownership of and finding a resolution to queries or...

To be the Company's first point of contact for customer service, accepting orders, dealing with queries and complaints and liaising with internal departments to clarify production and delivery schedules.
Working as part of a team, to be responsible for processing customer orders, issuing quotations, answering queries and giving limited technical advice over the telephone.

Key Responsibilities:

To process customer orders via the telephone including issuing quotations and giving limited technical advice.
To deal with customer queries relating to price, delivery, stock etc
To enter orders received via telephone/fax or email...

FRENCH SELECTION UK
French and German speaking Customer Service
Internal Sales, Customer service, Sales, French, German, Account Management, Customer Advisor, Customer Care
Salary: £18k - £19k pa + commission
Location: Birmingham, West Midlands
Ref: 47SAB

VIEW JOB DESCRIPTION > APPLY NOW:
Please visit the French Selection UK website, vacancies section, search job reference: 47SAB,
Applications submitted on our website will come to us in the correct format, which means they will be processed faster & more efficiently by our team of consultants.

The Company:
Well established international company

This role is a 6 month contract.
You will be working for our client based on Binley Business Park.
In the role of Correspondence Agent you will be required to:-

* Sort and process incoming correspondence
* Using signature for IDV
* Identify and capture any potential complaints and refer as necessary
* Manually pass letters to different departments
* Deal with financial reconciliation tasks ie: missing payments, balance transfers, refunds etc)
* Processing Invoices

Candidates must be methodical and be able to demonstrate attention to detail.

Applicants MUST be able to pass both CRB and credit check for...

Our successful client currently has 4 contract positions available within their customer service team. These roles will last for 6 months. This role is 40 hours a week, Monday to Friday between the hours of 8.00am - 6.00pm

The role will involve the following:
- Sorting and processing incoming correspondence.
- Processing manual balance transfers.
- Providing assistance with balance and any general customer requests for information concerning the product.
- Identifying and capturing any potential complaints and refer as necessary.
- Manually pass letters to different departments where appropriate.
- Deal with financial...

Used Car Sales Manager (Car - Motor Trade - Main Dealership) - Coventry

We are currently recruiting for a driven and experienced Used Car Sales Manager for our client's main Car dealership in Coventry.

Details:
This is position is for a very busy and established main dealer site within the area so the individual must be a proven car sales manager with a solid career history. You will be overseeing a busy sales department overseeing 4 Sales Executives, 1 Business Manager and Reception & Administration staff while reporting directly to the General Manager.
Your remit will be to achieve/exceed set targets, improve CS scores...

We are currently recruiting for a permanent customer response team advisor to join our Customer Response Team based at our Head Office in Aston, Birmingham.

You'll deal with customers who are calling us for help and advice. It's a role that will see you perform telephone duties to the highest standards. Based from your workstation, you'll respond to all incoming calls, faxes and emails, accurately enter information onto our systems and deploy jobs to the nearest available Service Centre.

Every customer will have different needs, and you'll follow our procedures to ensure they are given the right support. We'll also expect you to...

Do you have excellent Customer Service skills? Are you keen to work for a well established Building Society? Are you looking for a career with great progression and opportunities?

Working within an Award Winning Customer Service Centre for one of the leading Financial Services Organisations in the UK, you will provide excellent over-the-phone customer service; dealing with customer transactions, banking requirements and general queries. You will also be required to recognise sales opportunities and generate leads for the sales team.

Our Client offers a superb working environment - modern, colourful and spacious, casual dress every...

Do you have excellent Customer Service skills? Are you keen to work for a well established Building Society? Are you looking for a career with great progression and opportunities?

Working for one of the leading Financial Services Organisations in the UK, you will be responsible for supporting external Mortgage Brokers with their enquires and providing accurate updates on their clients’ mortgage applications. You will also be expected to help develop business opportunities, contributing to the Society’s continued success in the mortgage market.

Superb training is provided along with excellent opportunities to progress into other...

Do you have proven sales experience and excellent Customer Service skills? Are you keen to work for a well established Building Society? Are you looking for a career with great progression and opportunities?

Our Client is a leading Building Society and we are looking for a Customer Service Assistant to join the friendly team, based in the Coventry area.

You will be a committed person, able to promote and sell their wide range of financial products to customers within the branch and over the telephone. To succeed you will need a professional approach with Customer Service, as well as proven sales experience. Building Society or...

Do you have proven sales experience and excellent Customer Service skills? Are you keen to work for a well established Building Society? Are you looking for a career with great progression and opportunities?

Our Client is a leading Building Society and we are looking for a Customer Service Assistant to join the friendly team, based in the Coventry area.

You will be a committed person, able to promote and sell their wide range of financial products to customers within the branch and over the telephone. To succeed you will need a professional approach with Customer Service, as well as proven sales experience. Building Society or...

Our Client is one of the UK’s leading and most reputable Building Societies, who pride themselves on their high standard of customer service. They are currently recruiting a Saving and Investment Advisor to join their team. They are looking for a professional and driven individual to provide an excellent level of service to the Society's members, identifying and satisfying their needs, promoting and selling the society’s wide range of financial products. This requires taking a personal approach to customer service, arranging appointments with customers for one-to-one advisory meetings to discuss the customer’s individual financial needs. You...

Our client is offering a full time permanent placement based on a 12 week temporary to permanent contract for a Customer Service Agent with strong administration skills to work in their busy sales office. You will need to be confident and lively on the phone and demonstrate the ability to build productive client relationships. You will also have a background in Order Processing, previous logistics office experience would be beneficial. ...

Excellent Opportunity Available
Customer Service Coordinator (German Speaking)
£19,000 - £21,000
Telford

My Client is looking for a German Speaking Customer Service Coordinator to join their team in Telford.

Successful Candidates:
-Must be Fluent Spoken and Written German
-Must be Educated to Degree level
-Have previous Customer Service experience
-Have excellent Communication skills
-Have excellent MS Office skills

The Role:
-Providing support to Clients, Suppliers and Contractors
-Managing relationships between Customers and Vendors
-Managing work order activities for Contract Workers...

Excellent Opportunity Available
Internal Sales Executive
£15,000 - £18,000 + Profit Related Bonus
Bilston

My Client, a Company within the Fastener Industry is looking to recruit an Internal Sales Executive to join their team.

Successful Candidates:
-Must have previous Sales experience within the Fastener Industry
-Excellent communication skills
-Work well under pressure and have the ability to meet targets and deadlines
-Proactive and results driven
-Excellent relationship building skills

The Role:
-Dealing with quotation requests from Account Customers
-Inputting sales orders onto a system...

We are always keen to hear from candidates with the following experience;

Customer Services
Call Centres
Administration
Telesales

We recruit for a range of clients in Coventry, Nuneaton, Rugby, Leamington and Warwick dealing with all aspects of the business, so if you are looking for a new challenge on a temporary or permanent basis please get in touch.ASC Connections is a leading recruitment business specialising within areas of both technical and business services.
We operate as an employment business or an employment agency for all temporary and permanent roles respectively.
For an extensive range of job opportunities...

The Danwood Group is Europe’s largest independent document solutions provider. We are looking for enthusiastic individuals to join our growing company. In just four decades, Danwood has become the largest independent supplier of office printing equipment, consumables and associated management services in Europe. Today we support companies and organisations large and small via our network of over 40 offices and over 1800 staff, combining our specialist expertise with the personal touch.

An exciting opportunity has arisen for a Help Desk Service Engineer to work at our customer premises situated at West Midlands Police

The main responsibilities...

Excellent Role Available
Credit Controller
£14,000 PA
Dudley

My Client based within the Dudley area is looking to recruit a Credit Controller to join their team.

Successful Applicants
-Must have previous credit control experience or experience within a tough call centre environment
-Excellent Communication skills
-Ability to work by yourself as well as work within a team
-Excellent Administration and IT skills

The Role
-Reviewing Customer Account records
-Contacting Customers to gain payments to accounts that are in arrears
-Resolving queries, complaints and issues in a timely manner
-Updating...

Excellent Opportunity Available
Claims Audit Manager
£29,500 + Bonus
Oldbury

My Client, a large organisation in Oldbury is looking for a Claims Audit Manager to join their team.

Successful Candidates:
-Have previous Claims Management experience including dealing with claims procedures, processes and systems
-Working knowledge of all legislation regarding Claims Handling
-Have previous experience of working within a Call Centre environment

The Role:
-To develop and oversee a claims audit programme
-To drive improvements to claims cost and leakage
-To identify opportunities to improve the credit...

Excellent Opportunity Available
Telesales Executive
£19,000 + Bonus (OTE £25,000 - £30,000)
Wednesbury

Due to expansion, My Client in Wednesbury is looking to recruit B2B Outbound Telesales Executives to join their team.

Job Role
*Pro-active outbound calls to new and lapsed customers
*Achieve sales targets
*Selling company products and services
*Building and maintaining strong customer relationships
*Account managing customers
*Provide an excellent customer service

Skills/Experience Required
*Previous Outbound Telesales Experience either B2B or B2C
*Pro-active, driven and self-motivated...