Customer Services Jobs in Wiltshire

Homecare Staff Allocation Officer - Bristol City Centre
(Part time / Evenings and Weekends)

Do you have knowledge or a proven record of homecare experience? Do you love working in a fast-paced telephone role?

Our client is looking for candidates to work as Homecare Staff Allocation Officers within their busy city centre offices. You will provide a professional service to clients, homecare and Healthcare nursing professional by co-ordinating and matching their skills to fill staff booking requirements.

You will have had experience working in a telephone based role and be organised, hardworking and able to to meet targets...

Working on behalf of a drinks distribution company in a customer service/order taker role. Candidates will be expected to deliver confident and efficient inbound, high volume calls. Your role will include taking orders as well as up-selling/cross-selling. A perfect applicant would be someone with great customer service skills with a confident and articulate telephone manner. You will be expected to perform seemless and extreemly accurate data entry of the orders and deliver the best possible customer service.

Although this is a temporary contract there is great opportunity of going onto a permanent contract at the end of the 3 and a half...

Acorn Recruitment is seeking to recruit a full time permanent Customer Services Coordinator working on behalf of our client, a well known international organisation based in North Bristol.

Salary - £16,500 - £20,000pa (depending on experience)

The successful candidate will be responsible for:-

-Taking responsibility for all aspects of account administration, account queries and sales support.
-Maintain timely and effective communication with customers: internal contacts and third parties.
-Process orders and requests in line with standard procedures and proposes improvements to procedures, where possible, to improve...

Automotive, Motor Trade Job: Service Manager Required in Salisbury.

Salary: Negotiable Depending on Experience
Full Time, Permanent

Motor Trade Jobs / Automotive Vacancies:

Automotive Service Manager required in Salisbury.

Our client, an Automotive Main Dealer in the Salisbury area, are seeking an experienced and enthusiastic Service Manager.

Main Duties:
Lead service operation to deliver higher than national average customer satisfaction whilst improving staff satisfaction and loyalty
Formulate policies and procedures to achieve maximum sales of parts and labour
Maintain agreed profit margins...

JOB PURPOSE:

We are looking for an experienced customer service professional to join the team at one of our prestigious clients. The successful candidate in this role will be required to provide an efficient and professional reception service, displaying excellent customer service and attention to detail, as well as providing support to the mailroom function - whilst representing Swiss Post Solutions (SPS) on site and will flexibly and proactively respond to any client requirements as and when necessary

DUTIES AND RESPONSIBILITIES:

► The post holder will be professional at all times when dealing with clients and proactively...

The Role: Customer Quality Manager

Main Responsibilities / Duties

Coordination of all activities involved with capturing and closing customer complaints / quality related issues. Critical complaints require constant support from this role. On-going analysis of products performance. Timely and accurate management reports

Managing daily, weekly and monthly customer concerns and team of warranty engineers investigating customer concerns. To manage and report KPI's, manage customer expectations, continuation of on-going customer improvement activities.

Additional skills and Requirements:

Writing technical reports...

An excellent opportunity to join a progressive client in a growth sector

As a member of their small but efficient sales team you will be responsible for finding new business and developing your own pipeline.

Our client looks after is staff and has a loyal sales team, this role is a newly created one.

If you are looking for an environment to excel in sales and earn excellent money, whilst selling a product and business who are superior to their competitors, please send through your CV and we will contact you for a confidential discussion. ...

Responsibilities
Day-to-day management of team of staff.Management of contact centre when acting as shift manager.Ongoing development of team and individuals.Provision of regular 1-2-1 communication sessions with each team member.Create, manage and support "individual development plans".Team performance management, including disciplinary issues.Produce recommendations to improve the customer experience and reduce complaints / claims.Act as contact centre product specialist for relevant product.Support recruitment process for new team members.Work to Targets.
Requirements:
Excellent management and motivational skills.Ability to communicate...

An experienced Outbound Advisor / Data Entry / Customer Service Advisor is required to work evenings from 7-11.30pm (Part Time) on a Permanent basis. You will be working for a leading manufacturer at a successful operation in the Truro Area. Pay per hour £6.20 per hour depending on experience and the successful candidate to start immediately!

As an experienced Outbound Advisor / Data Entry / Customer Service Advisor you will be responsible for:

• Co-ordinating incoming calls
• Dealing with Client queries via telephone
• Assisting departments
• Catering for Customers needs
• Updating in-house systems
• Order Processing...

Receptionist/Administrator - Bristol

Part time: 1pm - 6pm Monday - Friday

Salary dependant on experience - 25 days holiday + stats

BMS is a leading consultancy specialising in sales recruitment. Established in 1990, BMS has achieved a truly nationwide presence through a number of regional centres. The South West operation, established in 1999, was introduced to service the needs of candidates and clients alike throughout the South West and Wales.

Due to internal promotion we are currently seeking a professional, confident, outgoing, experienced Receptionist/Administrator for our busy office in Emersons Green. Must...

NVQ/QCF Assessor - Business Administration/Cust Service/Management/Team Leading - Somerset/Dorset

A highly successful training provider who is part of a large national group require an experienced NVQ/QCF Assessor - Business Administration / Cust Service / Management / Team Leading - Somerset/Dorset

You will be required to assess a variety of Apprenticeships to a case load of 35-40 learners in the Somerset / Dorset region.

You will undertake initial interviews with learners to ascertain their suitability for the Apprenticeship programme.

You must already have experience of delivering Business Administration / Cust...

Customer Services Advisor

Job Summary
To proactively manage branch diaries, to work closely and support the local branch Hearing Aid Audiologist. To book appointments from all new enquiries and existing customers by driving the Company recall system so that all customers may enjoy the aftercare services promised. To ensure the appearance of the branch is customer focused at all times.

Reporting ToCustomer Service Advisor Co-ordinator

Key Responsibilities
1.To ensure the smooth and efficient management of the branch based Hearing Aid Audiologist’s diary – optimising all diary time and actively rebooking existing...

Primary responsibilities of the Job:

Welcome visitors to the Company in a pleasant, professional and helpful manner.
Operate the switchboard efficiently, dealing with calls in a pleasant, professional and helpful manner.
Liaise with telephone service providers.
Operate the fax machine.
Provide an accurate message-taking service.
Provide Microsoft Office and clerical services for other Departments as required, including documents, spreadsheets, mail merges etc
Maintain a Visitors' Diary, Visitors' Book and distribute Visitors Reception forms.
Coordinate conference room bookings.
Sort and post statements...

Are you a Service Manager who takes pride in the quality of service work produced by your team? Do you think you always reach the highest standards demanded by your service customers? Do you want to lead the Service department of an unrivalled market leader, boasting a fantastic working environment, and commitment to the highest quality of service and workmanship?
Do you have experience of agricultural, grounds care or turf engineering? Or have you managed within plant hire or commercial vehicle service?

If you have answered YES to the above then my client should be speaking to you about leading the team as Service Manager within their...

Adecco are recruiting on behalf of a very large reputable business based in Bristol. They are looking to recruit for a new campaign and will require numerous permanent Customer Service Representatives.

You must be able to start within three weeks and have no holiday booked for the following 3 weeks so that you are able to complete the comprehensive training.

The CSR's (Customer Service Representatives) will be based within a department that deal with any queries relating to tenancy deposits. The CSR's are the first point of contact for the landlords, letting agents and tenants so they are looking for people who are keen to provide...

Senior Account Manager

Profile:
As a Senior Account Manager you will work with our client portfolio to provide support, management, and execution of their marketing projects using the range of services they require. You will be involved almost from conception through to delivery, communicating predominately over email and telephone with the client, and liaising with all relevant departments and staff to ensure the job is completed to our high standards; and the client’s expectations. Keeping regular communication with the portfolio you will spot opportunities to develop accounts to their full potential using internal resource to win...

Company name: Edmundson Electrical
REF: MB2220KEN

Looking for a career in sales with great opportunities? Then look no further! We are currently recruiting for motivated, ambitious graduates to join a superb Graduate Management Training Scheme with great earning potential.

Graduate Management Training Scheme, £18,000 – 23,000 starting salary dependant on experience and location.

REF: MB2220AVO

The Company - Graduate Management Training Scheme

Edmundson Electrical is one of the most highly respected and established names in the electrical wholesale distribution industry. They specialise in providing innovative...

Acorn Recruitment is seeking to recruit a full time permanent Customer Services Coordinator who is fluent in the Dutch language.
Working on behalf of our client, a well known international organisation based in North Bristol.

Salary - £16,500 - £20,000pa (depending on experience)

The successful candidate will be responsible for:-

-Taking responsibility for all aspects of account administration, account queries and sales support.
-Maintain timely and effective communication with customers: internal contacts and third parties.
-Process orders and requests in line with standard procedures and proposes improvements...

We are recruiting for a Customer Services Assistant for our successful client in Ilminster

The main duties of this role will include:
To coordinate and control the delivery process from the Company's international manufacturing sites to the company's European customers
To cost effectively plan logistical routes for delivery to the company's customers
To provide general admin support for a busy and international and customer service office
To control and file customer information nd any general admin activity
Provide a translation service for documents and at meetings for which occasional travel may be required.

Employment Consultant

Do you have experience within a target focused environment?
Do you work in sales or recruitment but need a change of direction?
Are you keen to join a large organisation that can support your career progression?

Summary of the role

This is a customer focused role that involves working with a caseload of unemployed adults who need help in getting back into employment.
This will involve coaching, mentoring and supporting them throughout the employability programme with the aim of finding them sustainable work.

You do not need to have experience within this type of role but an open mind...