Customer Services Jobs in Redditch

Cabin Crew / Steward / Stewardess
Ryanair
London

Live the high life!

Are you bored of nine-to-five? Want something different? Want a career that will get you places? How about a job that gives you wings?

St James Management is an approved Ryanair recruitment partner and recruit for exciting Cabin Crew positions to operate on Ryanair aircraft.

Ryanair is the World's favourite airline and operates more than 1,500 flights per day from 50 bases and 1300+ low fare routes across 27 countries, connecting 160 destinations.

Ryanair operates a fleet of 278 new Boeing 737-800 aircraft with firm orders for a further...

Area Sales Leader

OPPORTUNITIES NATIONWIDE

OTE: £55k to £90k based on area/targets

Anglian Home Improvements is a business that is going from strength-to-strength. We’re confidently looking to an even brighter future and we’d love you to share in our success.

Over 45 years, we’ve become the UK’s number one supplier of high quality home improvement packages, from windows and doors, through to conservatories, rooftrim, solar energy, garage conversions, garage doors, driveways, timber floors and much, much more.

We’re successful because we make it easy for homeowners to make their homes more energy efficient...

Field Sales / Foot Canvasser

OPPORTUNITIES NATIONWIDE

C £25k to £40k

Anglian Home Improvements is a business that is going from strength-to-strength. We’re confidently looking forward to an even brighter future and we’d love you to share in our success.

Over 45 years, we’ve become the UK’s number one supplier of high quality home improvement packages, from windows and doors through to conservatories, rooftrim, solar energy, garage conversions, garage doors, driveways, timber floors and much, much more.

We’re successful because we make it easy for homeowners to make their homes more energy efficient, stylish...

Field Marketing Manager

OPPORTUNITIES NATIONWIDE

C £40k to £60k

Anglian Home Improvements is a business that is going from strength to strength. We’re confidently looking forward to an even brighter future and we’d love you to share in our success.

Over 45 years, we’ve become the UK’s number one supplier of high quality home improvement packages, from windows and doors through to conservatories, rooftrim, solar energy, garage conversions, garage doors, driveways, timber floors and much, much more.

We’re successful because we make it easy for homeowners to make their homes more energy efficient, stylish and...

Telephone Negotiator

Role:

• To collect outstanding monies due on various accounts through effective telephone negotiation techniques
• Achieve set targets in line with company expectations
• Adhere to contract and company policies
• Achieve KPI's set on a daily, weekly and monthly basis
• Deliver best service on every call
• Achieve zero justified complaints

The principle objective for all telephone negotiators is to achieve 100% revenue against target.

There are further KPI's that are built around the job specification, these KPI's act as a guide to ensure the principle...

This is an excellent opportunity for an experienced and target driven candidate to join an established and thriving company in Bromsgrove. This is a temp to perm role therefore you must be available immediately.

The main duties of the role will be to:

* Make outbound calls on a B2B Basis
* Generate new business leads
* Get through gatekeepers to speak with Decision Makers
* Qualify any information and leads
* Discuss the features and benefits to potential clients
* Set appointments for BDM's to go out and meet with the client
* Proactively follow up any interest shown

To be successful in this role you...

This is an excellent opportunity for a responsible salesperson with extensive experience in the Property Industry working as an Estate or Lettings Agent Branch Manager. You will be working for a dynamic and forward thinking Estate Agency based in Redditch. As an Estate Agent Manager you will work with and lead a team of other agents meeting targets, delivering great customer service and contributing towards a positive team dynamic. You will need drive and determination to succeed in winning business and creating opportunity.

REQUIREMENTS/EXPERIENCE:
•A minimum of 3 years experience working within the property industry/estate or lettings...

Position: Vehicle Service Advisor
Location: Redditch / West Midlands
Salary: £14,500 - £19,000 basic
£20,000 OTE uncapped

Our client a motor vehicle car dealership, are looking for an experienced Vehicle Service Advisor

Joining a multi franchise site seeing between 30-35 jobs per day plus internal work.
Joining a small independently owned company.

Job role

Explain the repair process and book the customers vehicles in.
You must effectively sell products and services as well as making customer bookings. Communicating with the workshop and the customer to ascertain the level of work required and get...

Premiere People are acting as an employment agency on behalf of our client, a busy credit management company in Redditch.

The role comprises of speaking to customers on the telephone to offer solutions and negotiate plans to repay their debt. Candidates will ideally have similar experience or experience of dealing with customers in a fast paced but professional way using good communication skills.To work in a busy contact centre environment. The working hours are 35pw but a flexible approach to working will be required as evenings and weekend work will also be required. ...

Sales Support and Administrator
West Midlands /Worcs
£18-20k +£2k bonus

My clients are a leading name in the world of Baths and bathing solutions to a wide and specialist
They now have a rare opportunity to join a small well established team at there offices in Worcestershire.
It's a varied role where you could be providing support to the Sales team one minute and following up customer leads the next.

About the Job.

*Support the Field Sales Executives on a daily basis with customers
*Provide a wide range of admin support to the team
*Explore new sales opportunities with follow up calls to clients
*Send...

A highly driven and results-motivated Head of Contact Centre is required for an industry leading company based in Redditch, Worcestershire. This is an ideal time for the successful candidate to the company, as our client are currently experiencing a phenomenal growth in business. As a result, our client now seek a someone to lead the commercial development, negotiation and maintenance of the call centre.

Role: Head of Contact Centre
Location: Redditch, Worcestershire
Salary: £40,000

As the Head of the Contact Centre, you will play an active role in the development of the Customer Contact operation, which will include the...

Automotive, Motor Trade Job: Experienced Service Advisor required in Redditch, Worcestershire.

Salary: £18,000 Basic + Bonus
Term: Full Time, Permanent

Motor Trade Jobs / Automotive Vacancies:

Automotive Service Advisor required in Redditch.

Our client, an Automotive Main Car Dealership in the Redditch area, is currently looking to recruit a Service Advisor to work in their busy Aftersales department. As an experienced Service Advisor you will have experience in completing job cards, upselling of products and treating customers as required by the manufacturers set standards.

My Client is looking for an...

TELEPHONE NEGOTIATOR Β£12,000 - Β£14,000 BASED IN REDDITCH
IMMEDIATE START AVAILABLE

Outstanding opportunity to join an expanding company based in Redditch

You will be responsible for collecting outstanding monies that are due on various accounts through effective telephone negotiation

To be successful you will have a positive attitude, good communication skills and the ability to work in a target driven environment

Any experience within Debt management, collections or a call centre environment would be advantageous

Working hours are on a rolling two week shift pattern:
08.00 - 14.30 Monday - Friday...

Sales Support Executive

Package

£16k base + 2k commission

Requirements

• Excellent customer service skills and experience
• Ability to manage an existing customer base
• Confident and comfortable telephone manner
• Team focused
• Enthusiastic and willing to learn
• Professional
• Strong IT skills

Duties

• Varied role working at the heart of an expanding business.
• An invaluable member of the team, you must have the ability to adapt your approach and personality to gain the best outcome in all situations
• With transferable skills you will be an asset to the company - providing...

Sales Support Executive

Package

£16k base + 2k commission

Requirements

• Excellent customer service skills and experience
• Ability to manage an existing customer base
• Confident and comfortable telephone manner
• Team focused
• Enthusiastic and willing to learn
• Professional
• Strong IT skills

Duties

• Varied role working at the heart of an expanding business.
• An invaluable member of the team, you must have the ability to adapt your approach and personality to gain the best outcome in all situations
• With transferable skills you will be an asset to the company - providing...

Customer Service Officer - Worcestershire - Permanent - Negotiable Salary

Customer Service Officer required to join a successful manufacturing business based in Worcestershire.

Working as part of the Customer Service team you will be responsible for managing all business interactions with the selected key customers. You will manage the customer relationships, co-ordinate improvement projects and develop new business opportunities.

Duties will include managing customer requests for quotation, log and track requests for new products, load customer orders, handle customer complaints and attend customer review meetings.

Our client is proud of there success and have become not only the fastest-growing brand in floor care but have also now established themselves as the No 1 UK floor care provider by volume.

They believe that customers are their greatest asset, and are looking for outstanding individuals to help continue the tradition of quality customer service. As a Contact Centre Advisor, you’ll join a dynamic team who are proud to deliver world class customer service on a predominantly inbound call line. The main responsibility of the role is to provide an efficient and professional advisory service in line with individual and departmental service targets...

A vacancy has arisen for an Assistant Manager located in our store in Solihull

Hotter Shoes was set up in 1959 and have been designing and making footwear now for 50 years! Since then product innovation, world class production facilities and continual reinvestment in the business has seen our shoe collections expand beyond all recognition and our circle of Hotter friends grow by hundreds of thousands each year.

Now is an exciting time to join Hotter Shoes as we are planning significant growth over the next two years and are currently embarking on a new store opening programme.

Role: Reporting to the Store Manager your key...

Our Client is a Financial Services company based in the West Midlands, who has been providing leading edge solutions to well-known brands throughout the UK, continually providing enhanced solutions that meet the demands of a 21st Century service provider.

With over 40 years experience focusing on loyalty, finance and data services throughout the retail, travel and sport sectors, we have gained an enviable reputation, which allows us to support and enhance the services offered to over 200 companies with a customer group of 4 million based throughout the UK and Europe.

Customer Service Team Manager

An exciting opportunity has...

Customer Advisor Vacancy
Various Part Time Contracts

A vacancy has arisen for a £6.27 (rising to £6.65) per hour Customer Advisor at our store located in Solihull. The vacancy will include weekend working on a rotational basis. When you are scheduled to work a Saturday or Sunday a day off during the week will be allocated.

Hotter Shoes was set up in 1959 and have been designing and making footwear now for 50 years! Since then product innovation, world class production facilities and continual reinvestment in the business has seen our shoe collections expand beyond all recognition and our circle of Hotter friends grow by hundreds...