HR Advisor

Who are we?

A Financial Services company based in the West Midlands, we have been providing leading edge solutions to well-known brands throughout the UK, continually providing enhanced solutions that meet the demands of a 21st Century service provider.

With over 40 years experience focusing on loyalty, finance and data services throughout the retail, travel and sport sectors, we have gained an enviable reputation, which allows us to support and enhance the services offered to over 200 companies with a customer group of 4 million based throughout the UK and Europe.

HR Advisor

An exciting opportunity has arisen to work for a forward thinking organisation as an HR Advisor. The purpose of this role is to assist the Senior HR Business Partner in providing a professional, generalist and pro-active Human Resource service to enhance business performance.
Key Responsibilities:
HR Policies and Procedures
*Work within existing framework of policies and procedures to provide advice to Line Managers and staff.
*Work closely with the Senior HR Business Partner to develop and implement changes to policy.
*Ensure that Line Managers and all employees are familiar with all policies and procedures and ensure they are consistently applied across the business.

Performance Management
*Promote a culture that is performance oriented within the business.
*Ensure that our client's performance management process is adopted across the business and is directly linked to business objectives. Ensure Line Managers are familiar with the process and apply it consistently.

Employment Law
*Provide accurate, professional advice and guidance to the business on all matters relating to Employment Law.
*Keep up to date with all legislative developments and changes.

Employee Relations
*Promote initiatives and practices to achieve high commitment within the organisation.
*Adopt and maintain a human resource culture that encourages employee involvement and participation.
*Provide an effective monitoring and reporting system for short term and long term sickness absence, disciplinary and grievance issues.

Advise and Support
*Provide a regular line of communication between HR and Operations by attending and liaising with Senior and Line Managers within the Call Centre, Collections and CFS departments within the Business areas. Providing guidance and support on an ad hoc basis when required.
*Provide support to Senior HR Business Partner with Business restructuring as when required.

Training and Development
*Work with the Recruitment and Development Manager to highlight any issues that may be relevant to include into Management training programmes. To assist with business and individual performance improvement.

Administration
*Responsible for the aspects of administration within the Human Resource function. Associated with Disciplinary and Grievance, Flexible working and the overview of the Recruitment, Maternity, Paternity, Parental and shift change requests.
*Ensure that all HR systems are updated and effective to provide management information to support effective decision making.

People Management
*Manage the workload and performance of the HR Administrator to ensure administration and support services are delivered in an efficient, effective and customer friendly manner.

How to Apply:

Please apply via the job board. PLEASE NOTE THAT WE DO NOT EMPLOY ANYONE WHO FAILS A CREDIT CHECK OR WHO HAS BEEN DISMISSED FROM A PREVIOUS ROLE.