Contracts Manager (Commercial Landscape/Grounds Maintenance)

Contracts Managers
Our client is an expanding Commercial Landscape company based in the south. They are seeking Commercial Contracts Managers for a number of new contracts.

Aw Contract Manager, management of their Field Teams will be a critical success factor to delivering maintenance work on-time to the specified standard. Key responsibilities will be:
· Training Field Teams in “Ways of Working” and expected quality standards
· Daily quality monitoring of Field Teams’ work
· Performance Management
· Recruiting new Field Teams
· Accurately price new maintenance sites under tender
· Identify, price and supervise additional works on existing maintenance sites
Key Performance Indicators (KPIs)
Contract Manager’s performance is measured, ranked and closely monitored. A significant proportion of compensation is performance-based. Successfully meeting or exceeding the following targets will determine bonuses:
· Additional works turnover (at targeted margin)
· “Secret Shopper” site Audits
· Field Team missed visits
· Field Team compliance to visit schedule
· Client complaints and Feedback scores

Required Skill-Set
· Field Team Management
· Client Management
· Methodical Work-Style
· Tenacity
· Attention to detail
· Sales
· IT Literate
· Horticultural Knowledge