Service Advisor/Team Leader, Cheltenham

Automotive, Motor Trade Job: Service Advisor / Service Team Leader Required in Cheltenham, Gloucestershire

Salary: £20,000 - £23,000 Basic (DOE) + Bonus & Overtime
Term: Full Time, Permanent
Hours: Monday to Friday 8am-6pm + 1 in 2 Saturdays

Motor Trade Jobs / Automotive Vacancies:

Automotive Service Advisor / Service Team Leader Required in Cheltenham.

Our client a Volume Franchise Main Dealer in the Cheltenham area, is currently looking to hire an experienced and professional Service Advisor/Service Team Leader for their busy Aftersales Department.

Job Specification:

In this you will work along with other Service Advisors and be responsible for providing a pro-active service to customers requesting to schedule their vehicles in for service, maintenance or repair work and arranging where necessary a courtesy vehicle. You will meet and greet customers in to the Service department, have extensive liaison with the workshop to chase work in progress, and keeping customers informed of progress.

Applicant Specification:

The successful candidate would need to be experienced in an Aftersales Department and be able to deliver the very highest level of customer service through strong communication skills resulting in total customer satisfaction. Very strong organisational skills along with knowledge of Microsoft Office, Excel and DMS systems (Pinnacle preferable) would be essential. You would be a valued member of a very experienced aftersales team, responsible for booking work in and over-seeing vehicle repairs/servicing through the workshop, while maintaining regular customer contact to update and book future work. Liaising with manufacturer to authorise warranty repairs, and a general knowledge of warranty procedures would also be advantageous but not essential.

Our client is offering a £20,000 to £23,000 basic salary (negotiable pending experience) with bonus and overtime.

Motor Trade experience is essential.

To apply please send your CV to Josh Buck, quoting Job Ref: J24257 - Service Advisor / Service Team Leader, Cheltenham.

Please remember to add your home phone number, mobile number, email address and full address to your CV. If this information is missing it slows down our process and may result in us not being able to contact you.

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Perfect Placement UK Ltd is an employment agency acting as such under the Employment Act 2008 and Employment Agencies Act 1973 (and amendments).

We have many different Motor Trade Jobs available from Service Manager, Service Team Leader, Aftersales Manager, Sales Executive, General Sales Manager, Sales Manager, Business Manager, Sales Admin, Body Shop Manager, Paint Sprayer, Panel Beater, Bodyshop Estimator, Dealer Principal, Motor Mechanic, Service Advisor, Motor Cycle Technicians & Mechanics, Vehicle Technician, Light Commercial Vehicle Technicians, HGV Fitters, Trade Parts Representative, Parts Advisor, Parts Manager, Workshop Controller, Fast Fit, Tyre Fitters, Warranty Administrator, Rental Advisor, Car Valetor, Collection & Delivery Drivers.

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