Customer Service Advisor / Client Liaison Officer

Our Client is a dynamic Debt Management company, recognised as one of the leading brands in the UK, with the most efficient and cost effective systems, employing the best people, using bespoke technology and providing excellent service to its customers. 

Role:                                       Client Liaison Officer

Location:                        Carrington, South Manchester

This is a fantastic company to work for with a great Salary and Benefits

Salary:                           £15,500 - £17,000 plus Bonuses

                                                 Plus Excellent Benefits

Hours of Work:                Rotating Shifts

 As an integral part of the Client Liaison Team and a key point of contact, the Client Liaison Officer maintains contact with customers from the first introduction call to completion of the account by building client relationships to ensure that they feel reassured someone can help them during their time of financial difficulties. After satisfying Data Protection you will effectively answer queries of all types from the customers and offer additional products. The job may be performed via telephony, email, internet and other hi-tech communication methods, although predominantly telephony.

Requirements of the Role

ü  A minimum 12 months experience within Sales Experience - Cross Selling an Advantage

ü  Call centre experience is essential. You must have outstanding customer focus ensuring customer expectations are met and queries are resolved to the satisfaction of both business and customer.

ü  A willingness to achieve targets on cross selling and other targets is necessary.

ü  Effective communication and a positive attitude will ensure success in the role.

This is an excellent organisation to work for and where its people benefit from the successes of a modern progressive thinking company that has genuine opportunities for growth and progression – a company that recognises that its people are its greatest asset.

If you are looking for a career with real progression rather than just another job – APPLY NOW!

This role would suit Applicants from a Sales, Telesales, Outbound Sales, Inbound Sales, Call Centre, Financial Sales or Customer Services Background

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