Junior IT Support/ Helpdesk Support-1st Line

Junior IT Support/Helpdesk Support-(1st Line)-London-£15,000-17,000-6 month fixed term contract-London

A Great opportunity for a Junior IT Support person to join a leading management consulting company

Why would you apply for this role?

*Great location with modern offices
*Working for a well established company
*Opportunity to gain some IT Support experience

Requirements for the Junior IT Support-(2nd Line/IT Support)

*Competent customer service skills ideally within a Helpdesk environment
*Excellent listening skills with the ability to use effective question techniques, confident on the phone
*Experience in solving problems
*Some IT knowledge
*Willing to work shift patterns when required

Responsibilities for the Junior IT Support-(2nd Line/IT Support)

*Speaking to customers
*Covering the Helpdesk on a shift pattern
*Reporting to the Global Helpdesk Manager
*Managing telephone calls, emails and administration tasks

Applications for Junior IT Support
If the above opportunity sound of interest please send your CV

Please be assured that your CV will be treated in the strictest confidence and we would always speak to you before discussing your CV with any potential employer.
Computer People are operating as an Employment Agency. Computer People are an equal opportunities employer.

Keywords -2nd Line/IT Support