Social Media & Community Manager

Do you have experience of working within a social media development role?
Are you customer focused?
Do you have knowledge of data protection legislation?

Our Wellingborough based client is seeking a Social media and Community Manager to join their e-commerce team. Your main responsibility is for the delivery of social media forums and associated supplier engagement and support and also to drive improvement in Customer Satisfaction and Cash Profit.

General Duties:
*To develop and manager a social media strategy.
*To build and manage appealing social forums for targeted customer groups, maintaining an up to date knowledge of latest trends.
*You will liaise with other departments to maximise annual revenue and ensure forum content is relevant.
*To liaise with suppliers to gain brand support and to develop incentives to benefit the business.
*To maintain and update forums and social media communication with relevant content and to also to reflect yours customers wants.
*Communicate social media plans and objectives to internal and external customers.
*You will be responsible for encouraging customer and supplier discussions to enable learning and education.

To be the successful candidate you must be able to work as a team to identify and improve ways of working and build good relations and communication channels with customers, suppliers and other departments.

LOCATION: Wellingborough
SALARY: up to £30,000
HOURS: 35 hours a week, flexible to meet business needs.

Adecco are a Recruitment Agency and an equal opportunities employer.