Civil Enforcement Officer

Previous Enforcement experience essential
Carry out patrols of on street parking, car parks and controlled parking zones, either solo or as part of a team. Patrols may be on foot or by vehicles according to instructions.
Identify infringements and contraventions' of appropriate regulations and undertake enforcement activities as required, including issuing Penalty Charge Notices (PCN's).
Record and issue PCN's using computerised or manual systems, ensuring all equipment is tested prior to starting patrol and reporting any damaged or faulty equipment. Reporting any lining or signing defects together with suspected abandoned vehicles via the Hand/held computer.
Deal politely with enquiries from members of the public, and act as first point of contact on minor issues.
Check that all lining and signing is accurate and that PCN's issued comply with the relevant signing.
Operate the two way radio to maintain regular contact with your Supervisor, ensuring correct radio procedures are followed at all times.
Maintain a pocket log and record evidence, including witness statements, as necessary together with any information on changes in parking patterns. Ensure that written reports are accurate to enable participation in Adjudication Hearings as required.
Ensure that identification is carried and that the issued uniform is worn at all times when on duty and maintained in clean and tidy order.
Ensure that all work undertaken complies with the relevant Code of Practice
Any duties commensurate with the general level of responsibility of the post.