Scheduler / Administrator

Scheduler / Administrator
Loughborough
Up to £17k depending on experience

Company information:

This maintenance and refurbishment contractor has grown steadily into a multi disciplinary award winning group which provides an excellent choice for all its clients maintenance, improvement , low carbon and renewable energy needs.

The Successful Candidate:

Will be preferably from a maintenance refurbishment scheduling background. You will be able to work well under pressure and to strict timescales. You will be computer literate (MS Word, Excel and Access), enthusiastic, and keen to be part of a highly focussed Partnering team.

The main duties and responsibilities:

Ensuring an efficient service is provided to tenants

The team will oversee all incoming responsive maintenance queries

Ensure all details are captured correctly on the system

Dealing with maintenance requests

Problem solving and decision making, including complaints handling

Programming of works and liaising with for trades staff

Additional administrative duties to assist in service delivery to tenants

Must be an excellent communicator and self motivated to ensure the smooth transition of programmed works

Very committed to excellent customer service and takes pride in the delivery of customer services.

This company operates a policy of internal promotion opportunities, and offers a fun, “family feel” environment to work in.

Please note due to the high volume of applicants at this time, we will only contact suitable candidates. Therefore if you do not hear from us within three days please assume your skills do not match the requirements of our client at this time. However, unless we hear otherwise, we will retain your details and contact you in the future should a suitable position present itself.

Niyaa People represents social housing and maintenance professionals seeking freelance or permanent employment across the Midlands region from our Birmingham office.

£250 referral incentive:

If you know of anyone who you feel maybe suitable for this role we would welcome a personal or professional referral. We thank each successful referral with £250.