Service Assistant - Trade Sales ~ Dover ~ Full Time

Screwfix is the UK's largest direct and online supplier of trade tools, accessories and hardware products, despatching thousands of parcels every week for next day and weekend delivery to tradesmen, handymen and serious DIY enthusiasts all over the UK. With an expansion programme that retailers envy, we really are an exciting and motivating place to progress your career.

Screwfix Trade Counters

We currently have around 210 Trade Counters nationwide and are opening new stores on a weekly basis. Our expansion plans mean that we will have closer to 300 stores by the end of 2012. In the current economic climate, this is a massive achievement and makes Screwfix really stand out as a successful and exciting company to work for. Customers have access to over 10,000 stocked products to buy the same day and anything not stocked can be delivered to the store the very next day. Our customers also have the option to call the store, order and pay and then collect their goods within 15 minutes.

What makes a Screwfix Service Assistant inTrade Sales?

They have a true passion for delivering outstanding customer service alongside an ability to drive sales at all times, forming relationships with new customers whilst maintaining and building existing customer accounts.

Our Trade Only teams are highly self-motivated and capable of working independently. They have a flexible approach to working hours and tasks and the ability to move with the business as it develops and grows.

What you can offer us Ideally you will have already worked in a customer-facing role, preferably in a retail environment. You will have experience of delivering excellent customer service and be motivated to talk to customers about relevant products to increase sales.

You'll need to be a good team player and willing to undertake a wide variety of tasks - from in-store compliance, stock and cash handling, Health & Safety and store standards.

Your positive and confident outlook will make it easy to engage with your team and our customers alike. You'll form long term relationships with our customers to ensure that they keep coming back for more.

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