F&B Deputy Manager

A Deputy Manager with Hilton Hotels and Resorts manages the activities of the Food & Beverage department to improve productivity, food quality, service and merchandising to increase volume, sales and profits.What will it be like to work for this Hilton Brand?One of the most recognized names in the industry, Hilton Hotels & Resorts offers travelers a world of authentic experiences. The brand continues to be the innovative, forward-thinking global leader of hospitality. With products and services that meet the needs of tomorrow's savvy global travelers, we shape experiences in which every Guest feels cared for, valued, and respected.If you understand the importance of upholding a brand’s reputation and value the effort it takes to provide a globally recognized hospitality experience, you may be just the person we are looking for to work as a Team Member with Hilton Hotels & Resorts. Because it’s with Hilton Hotels & Resorts where we promise an exceptional Guest experience every time.What will I be doing?
As Deputy Manager, you will manage the activities of the Food & Beverage department to improve productivity, food quality, service and merchandising to increase volume, sales and profits. Specifically, you will be responsible for performing the following tasks to the highest standards:
* Prepare and review an annual business plan focusing on revenue uplift, external sales activity, increases in guest satisfaction scores and margin profitability
* Support the effective operational management of the hotel and work with the Heads of Department to achieve and exceed their revenue and guest satisfaction targets
* Oversee the recruiting, managing, training and the developing of the Food and Beverage team
* Respond to audits that are completed by the company to ensure continual improvement is achieved
* Maintain a constant awareness of department security especially related to cash, stock and equipment and to ensure all department procedures are fully adhered to
* Ensure adherence by all departments to licensing laws and training all the staff in this law
* Complete any reasonable request by senior management and deputise for the Hotel Manager when out of the hotel
* Work in conjunction with the General Manager / Area General Manager to actively manage key property issues (including capital projects; customer service; refurbishment)
* Assist the development of meaningful and achievable hotel budgets and other short and long term hotel strategic goals

What are we looking for?
A Deputy Manager serving Hilton Worldwide Brand hotels and vacations is always working on behalf of our Guests and working with other Team Members. To successfully fill this role, you must possess the following qualifications, attitude, behaviors, skills, and values that follow:
* A degree or diploma in Hotel Management or equivalent
* Strong commercial acumen, preferably with experience in Food and Beverage
* Experience in managing budgets, revenue proposals and forecasting results
* In-depth knowledge of the hotel / leisure / service sector
* Strong leadership skills to effectively manage and motivate the team to achieve high level of perform and exceed targets
* Accountable and resilient
* Ability to work under pressure
* Flexibility to respond to a range of different work situations
It would be advantageous in this position for you to demonstrate the following capabilities and distinctions:
* Knowledge of the hotel property management systems
* Previous experience in the same or similar role
What benefits will I receive?Your benefits will include a competitive starting salary and holiday entitlement. As an employee you will become a member of the The Hilton Club which provides reduced hotel room rates in our hotels worldwide, plus discounts on products and services offered by Hilton Worldwide and its partners. We look forward to explaining in detail the range of excellent benefits that you would expect from a global hotel organization like Hilton Worldwide.which provides reduced hotel room rates in our hotels worldwide, plus discounts on products and services offered by Hilton Worldwide and its partners. We look forward to explaining in detail the range of excellent benefits that you would expect from a global hotel organization like Hilton Worldwide.Learn more now about Hilton Hotels & Resorts --- the global leader of hospitality.
* More than 500 locations and nearly 200,000 rooms across six continents
* Innovations include: pioneering the airport hotel concept, becoming the first coast-to-coast hotel chain in the US, and the first to install televisions in Guest ooms
* Flagship brand of Hilton Worldwide with properties in more than 77 countries
* More than 70 world-class resorts and more nearly 200 full-service spas
* Harris Poll EquiTrend®, Brand of the Year - Full Service Hotel for 2010 and 2011
* Number one global brand awareness in the hospitality industry