Leisure Club Manager

A Leisure Club Manager with Hilton Hotels & Resorts is responsible for managing operations of the club to deliver an excellent Guest and Member experience while achieving the club’s annual budget and driving their team to meet and exceed revenue targets.What will it be like to work for this Hilton Brand?One of the most recognized names in the industry, Hilton Hotels & Resorts offers travelers a world of authentic experiences. The brand continues to be the innovative, forward-thinking global leader of hospitality. With products and services that meet the needs of tomorrow's savvy global travelers, we shape experiences in which every Guest feels cared for, valued, and respected. If you understand the importance of upholding a brand’s reputation and value the effort it takes to provide a globally recognized hospitality experience, you may be just the person we are looking for to work as a Team Member with Hilton Hotels & Resorts. Because it’s with Hilton Hotels & Resorts where we promise an exceptional Guest experience every time.What will I be doing?
As a Leisure Club Manager, you are responsible for managing operations of the club to deliver an excellent Guest and Member experience. A Leisure Club Manager would also be required to achieve the club’s annual budget and drive the team to meet and exceed revenue targets. Specifically, you will be responsible for performing the following tasks to the highest standards:
* Responsible for managing operations
* Manage supervisors and team members to ensure high motivation, provision of high quality service and ongoing development
* Drive the team to meet and exceed agreed revenue targets through a creative approach to delivering alternative programmes to core fitness-based schemes
* Achieve the annual budget and be accountable for maintaining and operating within financial targets as well as net movement
* Manage customer feedback effectively to ensure continuous service and programme improvement
* Instil brand values and standards to maintain quality on a daily basis
* Liaise with other hotel departments
* Ensure customers and guests receive friendly and consistent personalised service from all team members
* Recruit, manage, train and develop the team
* Respond to audits to ensure continual improvement is achieved
* Maintain awareness of department security related to cash, stock and equipment and ensure all department procedures are followed
* Ensure health, safety and COSHH regulations are complied with and club rules are observed by members, clients and guests

What are we looking for?
A Leisure Club Manager serving Hilton Worldwide Brand hotels and vacations are always working on behalf of our Guests and working with other Team Members. To successfully fill this role, you should maintain the attitude, behaviours, skills, and values that follow:
* Management experience within the leisure sector
* Understanding and ability to meet financial targets
* Ability to work under pressure
* Excellent grooming standards
* Willingness to develop team and self
* Flexibility to respond to a range of different work situations
It would be advantageous in this position for you to demonstrate the following capabilities and distinctions:
* Degree in relevant area
* Passion for customer service and leisure sector
What benefits will I receive?Your benefits will include a competitive starting salary and holiday entitlement. As an employee you will become a member of the The Hilton Club which provides reduced hotel room rates in our hotels worldwide, plus discounts on products and services offered by Hilton Worldwide and its partners. We look forward to explaining in detail the range of excellent benefits that you would expect from a global hotel organization like Hilton Worldwide.Learn more now about Hilton Hotels & Resorts --- the global leader of hospitality. More than 500 locations and nearly 200,000 rooms across six continents Innovations include: pioneering the airport hotel concept, becoming the first coast-to-coast hotel chain in the US, and the first to install televisions in Guest rooms Innovations include: pioneering the airport hotel concept, becoming the first coast-to-coast hotel chain in the US, and the first to install televisions in Guest rooms Flagship brand of Hilton Worldwide with properties in more than 77 countries More than 70 world-class resorts and more nearly 200 full-service spas Harris Poll EquiTrend®, Brand of the Year - Full Service Hotel for 2010 and 2011 Number one global brand awareness in the hospitality industry.X