QA TECHNICIAN

Job Purpose: To ensure insurer updates (rates and underwriting) are
tested in accordance with specified requirements.


KEY RESPONSIBILITIES:
Check accuracy of quotations generated across all quotation systems when
updates have been completed.
Reduce errors across all systems.
Increase number of Guarantees across all quotation systems.
Ensure receipt of update work in sufficient time to ensure thorough testing is
carried out.
Ensure update/error testing is completed by scheduled cut off dates.
Deal with broker/insurer quotation queries as necessary and ensure any
errors found are fixed promptly.
Production of test estimates for chargeable work.
Liaison with insurance companies/brokerages to solve issues notified.
First point of contact for insurers during in-house test visits.
Provide support for other team members.
Increase underwriting knowledge of other members within the
team/department.
Monthly testing of rates disks - loading and validation process.
Running of Automated Quote Checking (AQC) facility test packs for insurer
partners.
Testing of post-quote/EDI functionality.
Any other tasks as set by Insurer Operations Manager or Quality & Support
Team Leader.

QUALIFICATIONS
GCSE English and Maths (or equivalent) at grade C or above.

EXPERIENCE
Good knowledge of insurance underwriting (Motor/Household/Commercial
Vehicle/Motorcycle) (advantage).
Open GI quotation system knowledge (advantage).
Experience in an insurance/broker background (advantage).
General insurance knowledge - (awareness of broker market place,
procedures and industry initiatives).

SKILLS
Previous experience of Microsoft Office 2000 (advantage).