STORE MANAGER / BRANCH MANAGER / UNIT MANAGER

My client is leading mobile phone retailer not only in the UK, but also across Europe. In the UK they have a massive customer base, much of which is serviced from over 700 stores located throughout the UK.

My client is currently looking nationwide for customer focused Store Managers to help drive the business forward. Successful applicants do not need to have mobile phone experience, but should have strong man management skills, a passion for delivering quality service and the ability to lead, motivate, train and retain a team of people.

Key Responsibilities:

•To lead and motivate your team to maximise sales and to deliver excellent customer service. To manage the store operation to ensure that all store targets are achieved, whilst adhering to Company policies and procedures.

•To maximise sales through effective sales floor management. To proactively use Retail provided propositions & initiatives in order to grow the Company’s market share.

•To lead, coach and motivate your team to deliver excellent customer service standards and to demonstrate 1st class product knowledge that targets the customers’ needs at every opportunity.

•To recruit the right people with the right behaviours in to the right jobs and to ensure they are given access to the right training, from induction through to any specialist training required to do the job better.

•To recruit, guide, train and motivate your people, manage their performance and retain the best people.

•To ensure the store operates efficiently and effectively and that all operational areas e.g. stock control, admin and presentation are maintained in line with store standards and Company policies and procedures.

•Manage the store profit & loss account within budget.

•To ensure that all store policies and procedures in respect of Security and Health and Safety are adhered to in order to provide a safe and secure environment.

•To actively participate in the Area Team to assist the Area Manager in the achievement of Area business objectives and champion projects as requested.

•You may be required to perform additional tasks and responsibilities in line with the needs of the business, which will be recorded within your performance agreement.

My clients phenomenal success has largely been founded by putting their customers at the hart of everything they do. Ultimately their success is down to a team of nearly 6,000 dedicated individuals, each of whom is passionate about delivering great service.

In return my client offers is an inspiring and rewarding place to work. With a unique culture that's built on fun and friendship.

Challenge Yourself

My client wants people who are ambitious, creative and highly motivated to help carry on delivering an uncompromising commitment to quality and outstanding customer service. Successful applicants will be provided with the knowledge that we will enable them to grow their career and flourish within a stimulating culture, but ultimately it's down to each & every individual you to take ownership of their own development and maximise the opportunities made available.