Customer Jobs

The salary for this position is £7.38 per hour Screwfix is the UK's largest direct and online supplier of trade tools, accessories and hardware products, despatching thousands of parcels every week for next day and weekend delivery to tradesmen, handymen and serious DIY enthusiasts all over the UK. With an expansion programme that retailers envy, we really are an exciting and motivating place to progress your career.

Screwfix Trade Counters

We currently have around 210 Trade Counters nationwide and are opening new stores on a weekly basis. Our expansion plans mean that we will have closer to 300 stores by the end of 2012. In the...

The salary for this position is £7.38 per hour Screwfix is the UK's largest direct and online supplier of trade tools, accessories and hardware products, despatching thousands of parcels every week for next day and weekend delivery to tradesmen, handymen and serious DIY enthusiasts all over the UK. With an expansion programme that retailers envy, we really are an exciting and motivating place to progress your career.

Screwfix Trade Counters

We currently have around 210 Trade Counters nationwide and are opening new stores on a weekly basis. Our expansion plans mean that we will have closer to 300 stores by the end of 2012. In the...

A Customer Relations Executive is required for a leading tour operator based in Hampshire on a 6 month contractual basis. Reporting to the Customer Relations Manager, you will have fantastic Customer Relations experience and previous experience in the travel industry.

Customer Relations Executive Job Description:

- Answer customer service enquiries
- Investigate customer feedback
- Undertake investigation of tour complaints
- Assist customers with lost property/flight delays
- Assist in preparation of monthly reports and complaint analysis

Customer Relations Executive Requirements:

- Previous Customer Relations...

Customer Service Executive: Ambitious Customer Service Executives with a passion for travel are invited to join Planet Cruise, the 2010 and 2011 Cruise Agent of the Year and Sunday FastTrack 100 award winning company. The Customer Service Executive will provide a high level of customer service around the booking and administration of cruise holidays, and will be responsible for receiving and effectively responding to customer cruise enquiries.

The Customer Service Executive will enjoy working to individual and team targets in a fun, dynamic and knowledgeable travel team. As the Customer Service Executive you will enjoy a varied workload...

My client is currently looking to expand their current team of advisors in the customer enquiry department of a very busy Debt Management company, based in Adlington, Chorley.

Role Summary

* To deal with all non- contribution enquiry calls from people who have an Individual Voluntary Arrangement (IVA) and who may need advice and guidance during the life if the IVA.
* To manage all incoming correspondence ? email, letter and fax

Key Responsibilities
* To demonstrate company values and business ethics.
* To take incoming calls as presented by the company?s telephony systems.
* To greet customers in a warm and professional...

CV-Library has become one of the UK's largest online recruitment job sites and attracts over 2.1 million jobseekers every month. With a client list crammed full of the biggest brand names in recruitment, we are rapidly evolving into one of the most dynamic independent online media organisations in the UK and the exciting news is we're growing beyond all expectations!

Over 135,000 candidates join our database every month, making us a must have service for the Recruitment Industry and cementing our position as the "fastest growing job board in the UK".

Due to this growth and success, we are looking to expand our Customer Service...

Arla Foods is the business behind market-leading dairy brands Lurpak, Anchor and Cravendale milk as well as being the leading supplier of fresh milk and cream to the top seven retailers. So if you've enjoyed a splash of milk in your cuppa or poured some of the nice cold white stuff over your bowl of breakfast cereal today, chances are you've already experienced Arla!

We are currently seeking an experienced customer services administrator to support the new Commercial Contract Manager at our RDC in Hoddesdon.

With a desire to manage and exceed customer expectations you will be asked to manage and deal efficiently and effectively...

Are you an experienced Customer Services Legal Co-ordinator? Do you have experience handling personal injury, ABTA arbitrations and litigation cases? A Customer Services Legal Co-ordinator is required to work in North London for this well established and leading Tour Operator. If you have solid travel customer service experience, including legal cases then we definitely want to hear from you!

This is an important role within the company, and so it requires solid travel customer service experience, along with strong knowledge of ABTA legal practices.

JOB DESCRIPTION:
* 1)To handle and resolve a wide range of external customer...

Are you an experienced Customer Services Legal Co-ordinator? Do you have experience handling personal injury, ABTA arbitrations and litigation cases? A Customer Services Legal Co-ordinator is required to work in North London for this well established and leading Tour Operator. If you have solid travel customer service experience, including legal cases then we definitely want to hear from you!

This is an important role within the company, and so it requires solid travel customer service experience, along with strong knowledge of ABTA legal practices.

JOB DESCRIPTION:
* 1)To handle and resolve a wide range of external customer...

Our Client is a dynamic Debt Management company, recognised as one of the leading brands in the UK, with the most efficient and cost effective systems, employing the best people, using bespoke technology and providing excellent service to its customers. 

Role:                                       Client Liaison Officer

Location:                   ...

Screwfix is the UK's largest direct and online supplier of trade tools, accessories and hardware products, despatching thousands of parcels every week for next day and weekend delivery to tradesmen, handymen and serious DIY enthusiasts all over the UK. With an expansion programme that retailers envy, we really are an exciting and motivating place to progress your career.

Screwfix Trade Counters

We currently have around 200 Trade Counters nationwide and are opening new stores on a weekly basis. Our expansion plans mean that we will have closer to 300 stores by the end of 2012. In the current economic climate, this is a massive achievement...

Customer Service

The Role
Key duties of this role will involve dealing with telecom, broadband and mobile customers as their first point of contact with Unicom’s Customer Service Department. As a predominantly inbound department, your role will be to resolve a wide range of customer enquiries including billing queries, placing new orders, fault diagnostics and broadband support.

You will also make outbound calls as necessary, primarily providing fault updates and order confirmation calls. In addition, you will liaise with the various product wholesale suppliers for fault resolutions and engineer appointments.

This role...

Are you an experienced Customer Services Legal Co-ordinator? Do you have experience handling personal injury, ABTA arbitrations and litigation cases? A Customer Services Legal Co-ordinator is required to work in North London for this well established and leading Tour Operator. If you have solid travel customer service experience, including legal cases then we definitely want to hear from you!

This is an important role within the company, and so it requires solid travel customer service experience, along with strong knowledge of ABTA legal practices.

JOB DESCRIPTION:
* 1)To handle and resolve a wide range of external customer...

Do you have exceptional customer service skills? Do you want to further your career within a leading Business Travel company? Do you have CRS experience?

This is a fantastic opportunity to join this forward thinking organisation in Business Travel. We are looking for a driven Customer Service Specialist with the dedication to maximise your performance within this friendly team, based in Manchester City Centre.

JOB DESCRIPTION
The Customer Service Team takes responsibility for all areas of the client relationship. We are looking for an individual who excels in customer service and understands the need to continue to provide a...

We are currently recruiting for a permanent customer response team advisor to join our Customer Response Team based at our Head Office in Aston, Birmingham.

You'll deal with customers who are calling us for help and advice. It's a role that will see you perform telephone duties to the highest standards. Based from your workstation, you'll respond to all incoming calls, faxes and emails, accurately enter information onto our systems and deploy jobs to the nearest available Service Centre.

Every customer will have different needs, and you'll follow our procedures to ensure they are given the right support. We'll also expect you to...

Are you a problem solver who is an excellent communicator on the phone regardless of the situation? Do you thrive in a fast paced customer service environment? A leading travel company require a Customer Service Executive to join a fun and vibrant team based in South West London.

Your role as a Customer Service Executive is to handle incoming calls and emails regarding changes to booking before and after departure and inform customers of any changes to a confirmed booking. You will authorise payment queries over the phone, ensure holidays are accurate in the system and handle complaints effectively.

If you have a passion in offering...

An exciting new role has arisen to a successful candidate must be fluent in French both understanding and spoken to support new and existing customers to agreed standard, whilst observing the Company’s Customer Service levels and internal controls.

Responsibilities

Provide full customer service to existing/new customer base.

Implement agreed departmental procedures to ensure premium customer service.

Provide feedback on external market factors to enable sales volume to grow.

To maintain a professional image/perception of the Company to the general public/trade accounts.

Main duties
Provide full support...

We currently have a vacancy for a Customer Service Representative Keyholder in the new Sales Counter coming to Southport.

Duties will include:

*Serving customers at the Sales Counter, using computer systems to fulfil customer orders by selecting correct items and quantities of stock from the pickface whilst accurately completing monetary transactions.

*Utilising the Back Order process to acquire stock when required, to fulfil a customer order.

*Process returns and refunds as required in line with company procedures.

*Assist in the receipt, checking, location and movements of stock, both in and out, using the...

We currently have a vacancy for a Customer Service Representative Keyholder in the Macclesfield Sales Counter.

Duties will include:

*Serving customers at the Sales Counter, using computer systems to fulfil customer orders by selecting correct items and quantities of stock from the pickface whilst accurately completing monetary transactions.

*Utilising the Back Order process to acquire stock when required, to fulfil a customer order.

*Process returns and refunds as required in line with company procedures.

*Assist in the receipt, checking, location and movements of stock, both in and out, using the stock movement...

Travel Consultant required to work within the customer service team. Are you looking to get out of sales but stay working in the travel industry?

JOB DESCRIPTION:
Working in Manchester you will be working in the Travel Customer Service team answering calls in respect of customer service calls.
Duties for this Travel Consultant role:
- Managing pre- departure bookings via the CRS booking system
- Managing all cancellations and booking changes.
- Managing all pre - departure special requests
- Supporting the cruise sales departments within their admin work
- Assist and solve problems when clients are on holiday.