Customer Service Agent Jobs

*Primary role to answer incoming calls from the general public regarding our utilities works
*Entering accurately customer details and the enquiry/complaint regarding our works onto the database.
*Effectively deal with customer enquiries via telephone and e-mail
*Liaise with internal colleagues via phone or e-mail
This is a very busy Call Centre the individual would need to have:-
*Excellent communication skills is a must as they will be dealing with the general public and internal work colleagues to help resolve enquiry/complaint
*Accurate data entry is essential
*Work within a very busy environment.
*Must be...

Our successful client currently has 4 contract positions available within their customer service team. These roles will last for 6 months. This role is 40 hours a week, Monday to Friday between the hours of 8.00am - 6.00pm

The role will involve the following:
- Sorting and processing incoming correspondence.
- Processing manual balance transfers.
- Providing assistance with balance and any general customer requests for information concerning the product.
- Identifying and capturing any potential complaints and refer as necessary.
- Manually pass letters to different departments where appropriate.
- Deal with financial...

Do you have exceptional customer service skills?

Do you have a background in property?

Are you have a good telephone manner?

Then we have an exciting new job opportunity for you!

We have a client based in the Chelmsford area looking to recruit a candidate who can deliver an exemplary level of customer service to customers who have expressed interest on their company website. You will be required to take inbound call enquiries, make outbound calls and send emails, within a targeted environment, with an emphasis on accurate administration tasks.

If you are able to adapt and be flexible in an ever evolving environment...

This is a unique new role in the 'back office' department of a leading business travel company in the Manchester area. We are looking for someone who is experienced in solving enquiries and queries in an after sales environment and who is eager to develop within an expanding a reputable travel management company.

DETAILED JOB DESCRIPTION:
Following on going success and steady company growth over the past 12 months, we are currently searching for Customer Care agent to deal with billing and invoice enquiries in the back office of this successful business travel company.

Your key areas of responsibility will be:

*Receiving...

Our client is offering a full time permanent placement based on a 12 week temporary to permanent contract for a Customer Service Agent with strong administration skills to work in their busy sales office. You will need to be confident and lively on the phone and demonstrate the ability to build productive client relationships. You will also have a background in Order Processing, previous logistics office experience would be beneficial. ...

* Call Centre - Customer Service
* £9.00 per hour
* Burgess Hill
* Temporary (ongoing)
* Full time (Monday to Friday, 9am-5.30pm)
* Excellent benefits
* Must have own transport

**IMMEDIATE START**

Our client is looking to recruit an experienced Call Centre Customer Service Executive on an ongoing basis at their fabulous offices in Burgess Hill. The ideal candidate will have strong knowledge of a call centre environment with experience in providing first class customer service. You will be handling both inbound and outbound calls.

This is a fantastic opportunity to work within a fast growing company who reward...

My national client is looking for Customer Service Agents to deal with and resolve issues regarding PPI Mis-selling.

You will be required to deliver performance excellence by ensuring that all customers receive a world class service whilst working as part of a team which undertakes a range of PPI mis-selling complaints resolution and servicing activities.
The role holder may be required to work flexibly across a variety of different activities.

Activities include investigation of both customer complex queries and complaints along with Head Office complaints.

This role involves both written and verbal communication with...

PLEASE NOTE - Prior applicants are advised not to apply as consideration has been given to all applications received previously. The next assessment centre will run during June 2012.

Customer Service Agent
Birmingham
Permanent
Salary circa £20,000 - £21,000 + benefits

The Company
Goodyear Dunlop is a world leading tyre company with two global premium brands and operates with more than 60 facilities in 25 countries around the world. Our innovations continually set new automotive standards around the globe and have done so for more than 100 years.
Employing over 70,000 people globally the Company places great emphasis...

Our client is currently looking to recruit a Customer Service Agent.

The successful candidate must have previous experience working in a Call Logging environment and be confident on the telephone. You must have fantastic communication and organisational skills and attention to detail and be confident working in a busy environment. Within the role you will be receiving inbound calls, logging all relevant information, providing support where necessary and ensuring all customer questions are resolved if possible.

This is a fantastic opportunity to join an established company on a permanent contract that offer ongoing training and...

Customer Service Agent - £15k - £16k – Wokingham

Our growing and dynamic client is looking for a Customer Service Agent to start with them as soon as possible. This role will be working as part of a team supporting clients with enquiries about the products they support. The products is Motorbikes so any interest/knowledge within this area would be beneficial.

Responsibilities:

• Take inbound calls, mail, e-mail and have knowledge of all the clients UK sales campaigns, products, services and procedures in order to provide the highest level of customer service and care.
• Handling of complaints and escalations as per...

Our client in Newbury was founded in 2008 and is led by a team with an incredible track record of success. It is developing Home management systems to reduce energy consumption into the home environment. This newly created position provides a green field opportunity for the right candidate to be key in delivering a service second to none in a rapidly expanding business with significant opportunities of UK and international expansion. The role involves delivering exemplary customer experience to our business partners and end users.
Key Responsibilities:
• Deal directly with customers either by telephone or electronically
• Respond promptly...

**Cust Serv**Customer Service Representive Inbound calls via telephone and email.
The company work on behalf of organisations taking over the customer service queries, mainly deal with banks, loyalty programmes and football organisations.

Duties:
-Responding to all inbound queries via email and telephone.

...

German Speaking Customer Service Agent-Fixed Term Contract ��"until Jan 31st 2013 - Slough, Berkshire (20mins from Paddington)

"It's more than just being in a call centre and takingorders. You often have to be a listener, friend, or even a psychologist"quote by 2011 advisor.

Position Purpose

The purpose of the Consumer Service Advisor (as referred to internally at LEGO Group) role is to provide a premium experience to LEGO consumers who contact us by phone, letter and email. 'Premium Experience' means that the level of service we offer has to meet the same high standards that our products meet and...

Swedish or Danish Speaking Customer Service Agent-Fixed Term Contract until Jan 31st 2013 - Slough, Berkshire (20mins from Paddington)

"It's more than just being in a call centre and taking orders. You often have to be a listener, friend, or even a psychologist" quote by 2011 advisor.

Position Purpose
The purpose of the Consumer Service Advisor (as referred to internally at LEGO Group) role is to provide a premium experience to LEGO consumers who contact us by phone, letter and email. 'Premium Experience' means that the level of service we offer has to meet the same high standards that our products meet and that restoring...

Dutch Speaking Customer Service Agent-Fixed Term Contract until Jan 31st 2013 - Slough, Berkshire (20mins from Paddington)

"It's more than just being in a call centre and takingorders. You often have to be a listener, friend, or even a psychologist"quote by 2011 advisor.

Position Purpose

The purpose of the Consumer Service Advisor (as referred to internally at LEGO Group) role is to provide a premium experience to LEGO consumers who contact us by phone, letter and email. 'Premium Experience' means that the level of service we offer has to meet the same high standards that our products meet and that restoring the...

French (with another language) Speaking Customer Service Agent-Fixed Term Contract until Jan 31st 2013 - Slough, Berkshire (20mins from Paddington)

"It's more than just being in a call centre and takingorders. You often have to be a listener, friend, or even a psychologist"quote by 2011 advisor.

Position Purpose

The purpose of the Consumer Service Advisor (as referred to internally at LEGO Group) role is to provide a premium experience to LEGO consumers who contact us by phone, letter and email. 'Premium Experience' means that the level of service we offer has to meet the same high standards that our products meet...

Spring Personnel are currently recruiting for a customer services advisor for a well known successful company based on the outskirts of Derby.

Our client is an established company who has seen significant growth over recent years. Based at their head office in Derby you will join a friendly and well structure customer services team on a temporary to permanent basis.

In this role you will

*Work well as part of a team under the supervision of the management team
*Deal with incoming and outgoing calls
*Present details of additional services and offers to service users
*Send out relevant correspondence
*Recognise...

Have you got customer service, call centre experience? Are you looking for a new position? Have you got fantastic communication skills and an interest in the theatre industry?

Duties:

1 Selling theatre tickets and ancillary services by phone or email
2 To offer after-sale assistance and reply to queries
3 To process incoming group booking requests
4 To up sell additional product as appropriate at every opportunity
5 To maintain an excellent product knowledge on the entire product range
6 To convert sales calls at the highest rate at the highest possible margin
7 To handle all incoming complaints in line with...

A Number opportunities has risen for experienced Customer Service agents with soft selling skills. This B2C role will be dealing with high volume calls, from up selling on orders to dealing with customer queries. For this we are looking for skilled customer service agents, with excellent written and verbal communications, the ability to compose emails at business levels.

40% of the calls will be inbound the remaining will be outbound calling warm leads, never cold leads. You will have the skills to negotiate and overcome objectives with the ability to think on your feet.

Hourly rate is £7.50 plus holiday, onsite parking. The...

We are looking for Outbound Call Centre Agent to join our busy grocers team. We sell on behalf of our client, major food and drink brands on promotion to a wide range of well know established high stores throughout the UK.
You will ideally have experience in sales or be looking to progress from a customer service/call centre background. Full induction and training is provided with further development as standard. Please note this is NOT cold calling and our customers are looking for great offers which suit their business demands..

Requirements/Skills

* Must be confident with an excellent telephone manner
* Have plenty of...