Guest Service Manager Jobs

Facilities Manager / Contract Manager /Guest Services Manager – West London (£35 to £45K)

Our client, established in 1987, has an excellent reputation and is known for its high standards of service. JPC Cleaning Services is one of the market leaders in providing cleaning services throughout the UK and they need a capable manager to take responsibility for one of their premier commercial contracts in Chiswick, West London.

Your role will be to provide operational leadership to the team of up to fifty full and part time Guest Services Team Members’ who are responsible for delivering outstanding cleaning services at 12 commercial...

JOB PURPOSE:

We are looking for an experienced customer service professional who will work in a flexible, dynamic, enthusiastic and proactive way whilst demonstrating exceptional communication skills & high personal standards. The successful candidate will be required to provide an efficient & professional reception service whilst displaying exceptional attention to detail. You will represent our client and Swiss Post Solutions (SPS) in a corporate environment, responding to any requirements as and when necessary.

DUTIES AND RESPONSIBILITIES:

► Greeting & addressing all clients/guests in a professional and pleasant...

Brasserie Supervisor- The Hotel

A Full Time opportunity has arisen for a Brasserie Supervisor based in The Hotel.
This role, reporting to the Duty Manager, is designed to ensure that all Brasserie Operations are carried out to the highest standards and would suit a candidate keen to retain a hands-on role in a busy operation.

The duties will include the following:
• Ensure the smooth operation of all Brasserie service in conjunction with the Duty Manager
• Liaise staff planning, rotas and performance with the Duty Manager
• Organise and distribute duties for team members.
• Working with the Duty manager to monitor...

 

My client is looking for a friendly and enthusiastic receptionist to join a busy reception desk at a busy luxury hotel in Leicesteshire

Main Responsibilities

 To complete theReceptionshift and assist the Reservations department on a daily basis in line with agreed standards.

To assist with the training and development of departmental staff.

To maximise yield within the departments in conjunction with ReceptionManager and Sales Manager, proposing and implementing promotions to reflect the needs of the business.

To liaise with Department Managers to ensure exceptional service levels are consistently...

Position: Sales Executive
Location: London
Salary: 20-25k + Commission
Ref: 6079-1171

Our client based in South West London is looking for a business developer and sales manager to (over time) take charge of the sales for services offered on both the companies offerings of a Booking system and online services such as search marketing and website design .

They are offering an opportunity to grow into a director of sales role with the possibility to hiring and managing a team of sales managers within the next few years.
This role is best suited for someone with a real passion for technology and all things digital...

Senior Concierge/ Valet, High Profile Private Members Club London 40K package

This is a unique opportunity to work at one of the most iconic private members club in the country, steeped in history and famous throughout the world. We are looking to recruit a senior concierge/valet to ensure the very highest levels of customer service are provided to the club’s elite membership base of 500 members who are based in both the UK and internationally. It is your responsibility to ensure that the club room and changing facilities are maintained to exacting standards whilst your team of attendants are on hand to help, support and guide all...

A Storeperson with Waldorf Astoria Hotels & Resorts will maintain the security and quality of the hotel stores so that administrative processes are managed in a timely manner and that customers are well served in the hotel’s retail environment.What will it be like to work for this Hilton Brand?In exceptional destinations around the globe, Waldorf Astoria Hotels & Resorts reflect the culture and history of their extraordinary locations, as well as fresh, modern expressions of Waldorf Astoria's rich legacy. Waldorf Astoria provides guests the exceptional environment and the personalized attention of true Waldorf service that creates a singular...

OVERVIEW

Beautiul fine dining Italian Restaurant the heart of Surrey.

The food is freshly cooked to order, the wine list extensive and the staff take pride in taking great care of our guests.

JOB PURPOSE

To ensure the effective running of the designated section. To maintain the highest standards of service and hospitality at all times. To function as part of a team that is beneficial to the Restaurant.

DUTIES and RESPONSIBILITIES

1. To arrive on duty in accordance with the roster and the Standards of Appearance as laid out in the Standards of Performance manual.

2. To ensure a high level of Food...

Our client is a charitable foundation which was set up more than 50 years ago to promote transatlantic understanding and communication between experts in their field, with the principal aim of encouraging cooperation and to discuss pressing international issues and current affairs

The job role: Bursar

Contract & Remuneration: Permanent. £40k with house provided that is rent free, paid council tax and some utilities

Location: Oxfordshire

Start Date: Immediate

Key tasks:

• Finances. In addition to overseeing the accountant and the daily transactions, this includes the planning and presentation of...

A Beauty Therapist with DoubleTree by Hiltonâ„¢ is responsible for managing and carrying out treatments to deliver an excellent Guest and Member experience while helping to achieve sales revenue targetsWhat will it be like to work for this Hilton Brand?It all starts with a warm chocolate chip cookie, a simple touch that sets the tone to create a rewarding experience for a guest's entire stay. DoubleTree by Hiltonâ„¢ understands that doing the little things well can mean everything. If you appreciate the little things and enjoy creating exceptional experiences through perfecting little details, you may be just the person we are looking for...

A Head Chef with DoubleTree by Hiltonâ„¢ is responsible for managing all aspects of the kitchen to deliver an excellent Guest and Member experience while seeking customer feedback, training staff, controlling costs, and covering all business needs.What will it be like to work for this Hilton Brand?It all starts with a warm chocolate chip cookie, a simple touch that sets the tone to create a rewarding experience for a guest's entire stay. DoubleTree by Hiltonâ„¢ understands that doing the little things well can mean everything. If you appreciate the little things and enjoy creating exceptional experiences through perfecting little details...

Wedding & Events Co-ordinator

Our client is currently recruiting for an experienced Wedding and Events Co-ordinator with previous experience of working within the hotel industry

The role will hold the following responsibilites:

. To provide a customer focused service.
• Ensure the Hotel and company standards are maintained at all times.
• To provide an efficient and courteous Wedding Service in response to enquiries, requests and bookings.
• To provide a full range of business services to users.

SPECIFIC DUTIES

• Maximise on Bookings – support the selling strategy.
• Administration of the diary...

Title: Duty Manager Hotel
Location: Fort William, Scotland
Contract type: Permanent
Salary: £18K - £20K

A fantastic opportunity has arisen for an experienced Duty Manager to join the team of a Hotel based in Fort William, Scotland. This is a full time position with a negotiable salary based on your experiences, temporary live in accommodation is available with meals.

The Hotel has a long standing reputation as Scotland's finest country house hotel with 17 luxurious bedrooms, the longest running Michelin star in Scotland and also a proud member of Relais and Chateaux.

They are constantly voted one of the best small...

A Storeperson with Hilton Hotels & Resorts will maintain the security and quality of the hotel stores so that administrative processes are managed in a timely manner and that customers are well served in the hotel’s retail environment.What will it be like to work for this Hilton Brand?One of the most recognized names in the industry, Hilton Hotels & Resorts offers travelers a world of authentic experiences. The brand continues to be the innovative, forward-thinking global leader of hospitality. With products and services that meet the needs of tomorrow's savvy global travelers, we shape experiences in which every Guest feels cared for,...

An Apprentice Chef with Hilton Worldwide is responsible for assisting in the preparation, cooking, and presentation of food to deliver an excellent Guest and Member experience while contributing to high levels of customer service.What will it be like to work for this Hilton Brand?With more thousands of hotels in more than 80 countries, Hilton Worldwide offers countless opportunities to delight. From an open door to a welcoming smile and an exceptional experience,B1 we offer the millions of travelers who stay with us every year a welcome they will never forget.If you understand the importance of a proper welcome and know how to offer an exceptional...

An Apprentice Chef with Hilton Worldwide is responsible for assisting in the preparation, cooking, and presentation of food to deliver an excellent Guest and Member experience while contributing to high levels of customer service.What will it be like to work for this Hilton Brand?With more thousands of hotels in more than 80 countries, Hilton Worldwide offers countless opportunities to delight. From an open door to a welcoming smile and an exceptional experience,B1 we offer the millions of travelers who stay with us every year a welcome they will never forget.If you understand the importance of a proper welcome and know how to offer an exceptional...

A Marketing Coordinator withHilton Hotels & Resorts will work with the Director of Business Development or Marketing Manager to assist in the implementation of the marketing plan to increase hotel brand awareness.What will it be like to work for this Hilton Brand?One of the most recognized names in the industry, Hilton Hotels & Resorts offers travelers a world of authentic experiences. The brand continues to be the innovative, forward-thinking global leader of hospitality. With products and services that meet the needs of tomorrow's savvy global travelers, we shape experiences in which every Guest feels cared for, valued, and respected. If...

An HR Officer with Hilton Worldwide is responsible for supporting and advising management on proper policies and procedures to deliver an excellent staff experience while assisting with employee relations.What will it be like to work for this Hilton Brand?With more thousands of hotels in more than 80 countries, Hilton Worldwide offers countless opportunities to delight. From an open door to a welcoming smile and an exceptional experience, we offer the millions of travelers who stay with us every year a welcome they will never forget. If you understand the importance of a proper welcome and know how to offer an exceptional hospitality experience...

Our reputable Client are seeking a Front of House/Head Receptionist to join their team.

As Reception Manager with previous 'hotel' experience you'll lead, inspire and motivate the Reception team to handle check in and check out to give a great first and last impression making sure that guests have everything they need.

You will use your instinct to build a great rapport and deliver a distinctively memorable one of a kind service.

This is a great opportunity for a reception supervisor or assistant manager to step up to a Head of Department role. Would also be an opportunity for an existing reception manager to join the luxury...

We have a fantastic opportunity available at one of leicestershire's leading hotels...................

To ensure an efficient and welcoming service to customers - ensuring that service in the Restaurants, Bars, Lounge and Private Dining areas is prompt, friendly and attentive to customer needs.

To ensure the Restaurants and FOH areas are kept clean and tidy and provide a welcoming environment to customers and guests.

To maximise the financial potential of the Restaurants and Bars - working in consultation with the Catering Manager and with other departments.

To ensure that all mis-en-place is prepared correctly...