Customer Service Manager Jobs

Customer Service Manager *** London Bridge **** up to £32k

An opportunity has a arisen for an experienced customer service manager to join this young and exciting company that has quickly established itself as a major player in UK Public Sector.

The ideal candidate will have strong Customer Service Management experience gained in a Contact Centre environment, will be customer focused with strong commercial and financial acumen and will have excellent analytical, problem solving and planning skills.

You must demonstrate excellent leadership skills and the ability to manage, develop and motivate all staff

You must...

An exciting opportunity has arisen for a one years maternity cover for our client based in Slough.

You will be joining an established company who have been operating for around 40 years and with offices across Europe.

The ideal candidate should have come from a customer service background and ideally have some managerial experience as you will be overseeing a small team in this position.

The candidate will have to be multi-lingual in English and French and have excellent communication skills in both.

Duties include:

-Customer liaising and relationship building relationships of existing and new clients.
-Liaising...

Our client is looking for a hand on Technical Customer Service Manager who will develop and lead the internal sales and support team. You will be responsible for accurate handling of quotes, opportunity identification for the external sales team, cross selling and managing 1st level technical enquiries whilst prioritising escalation of more complicated customer requests. Also, you’ll be responsible for the monitoring of relevant internal KPI’s, checking and setting objectives to manage team performance and maximising the use of the CRM system. To be considered for this role you have a relevant electrical/electronic qualification, experience in...

EMEA CUSTOMER SERVICES HUB MANAGER

SALARY - £35K - £42K PER ANNUM

PERMANENT POSITION - BASED IN CAMBERLEY

My client is a leading blue chip Global supplier of products and services to both the private and public sectors. I am recruiting for an experienced and proactive Customer Services Manager to work within their Industry Software Business.

PERSON SPECIFICATION

Experience

*Customer Service/Finance/Administration
*SAP
*Order processing
*Experience of working in a software/fast moving environment ideal.

Knowledge/Qualifications

*Understanding or exposure to SAP and Microsoft product...

*Customer Services / Telesales Manager * Weybridge* £35,000-£50,000 plus 25% bonus*
18 month temporary position*

Our client is a leading blue chip company based in Weybridge, Surrey. They now have an exciting opportunity for a Customer Services / Telesales Manager to lead the Customer Sales Team (maximum team of 20) to ensure the delivery of an unrivalled customer service experience to all customers and achieve departmental sales and service goals.

The main responsibilities are:
*Developing service improvement initiatives for internal proposal and approval
*Implementation of service strategies through effective integration...

Arla Foods is the business behind market-leading dairy brands Lurpak, Anchor and Cravendale milk as well as being the leading supplier of fresh milk and cream to the top seven retailers. So if you've enjoyed a splash of milk in your cuppa or poured some of the nice cold white stuff over your bowl of breakfast cereal today, chances are you've already experienced Arla!

We are currently seeking an experienced customer services administrator to support the new Commercial Contract Manager at our RDC in Hoddesdon.

With a desire to manage and exceed customer expectations you will be asked to manage and deal efficiently and effectively...

Are you an experienced Customer Services Legal Co-ordinator? Do you have experience handling personal injury, ABTA arbitrations and litigation cases? A Customer Services Legal Co-ordinator is required to work in North London for this well established and leading Tour Operator. If you have solid travel customer service experience, including legal cases then we definitely want to hear from you!

This is an important role within the company, and so it requires solid travel customer service experience, along with strong knowledge of ABTA legal practices.

JOB DESCRIPTION:
* 1)To handle and resolve a wide range of external customer...

Are you an experienced Customer Services Legal Co-ordinator? Do you have experience handling personal injury, ABTA arbitrations and litigation cases? A Customer Services Legal Co-ordinator is required to work in North London for this well established and leading Tour Operator. If you have solid travel customer service experience, including legal cases then we definitely want to hear from you!

This is an important role within the company, and so it requires solid travel customer service experience, along with strong knowledge of ABTA legal practices.

JOB DESCRIPTION:
* 1)To handle and resolve a wide range of external customer...

Are you an experienced Customer Services Legal Co-ordinator? Do you have experience handling personal injury, ABTA arbitrations and litigation cases? A Customer Services Legal Co-ordinator is required to work in North London for this well established and leading Tour Operator. If you have solid travel customer service experience, including legal cases then we definitely want to hear from you!

This is an important role within the company, and so it requires solid travel customer service experience, along with strong knowledge of ABTA legal practices.

JOB DESCRIPTION:
* 1)To handle and resolve a wide range of external customer...

An excellent opportunity has arisen to be the Service Manager for a global refrigeration Business.

The role is based in Kent and the chosen Service Manager will be responsible for contracts & staff for the London & SE Area. Applicants MUST come from a Refrigeration Or Air Conditioning background and have significant experience of managing these types of contracts.

Overall responsibility for managing the Service Business from this branch and the profitable growth of this business.

Reqs -
Ideally qualified to ONC/OND level (Mechanical or Electrical) and have significant
experience of refrigeration, air conditioning...

Pimlico Plumbers are London's largest independent Service and Maintenance Company. We currently have a vacancy for an NICEIC Qualifying Supervisor to act as TECHNICAL SERVICES MANAGER.

The successful candidate will spend the majority of their time meeting private domestic customers to discuss their requirements and cost of projects. All applicants must have a full electrical apprenticeship and be highly experienced in pricing electrical projects between £5000 and £50000.

The Electrical Technical Services Manager will act as a point of contact for all NICEIC related queries and maintain records of certification. They will allocate...

Telesales Lead Generation and Customer Services
Full and part time hours are negotiable to suit
Salary £13.500 Neg plus bonus

We are currently recruiting for our client who are in the Financial Services industry and looking for people who can deliver a first class customer service for existing and new business. You will be working in a friendly team environment making outbound calls to achieve and increases leads and appointments.

Formal training will be given with on going desk training with the opportunity to study and qualify for the IF1 insurance exam.

Skills Required:

• Confident and effective telephone...

Industrial Refrigeration Team Manager

Responsible for maintaining excellent relationships by maximising revenue and margin from an industrial refrigeration customer portfolio with existing and new customers.

Ensuring efficient and effective execution of all work, identification and conversion of business development opportunities and leadership and man-management of a technician team and Service Co-ordinator.

KPI’s:
• % Gross Margin
• Revenue and margin vs plan
• Revenue per technician
• Utilisation rate of technicians
• Customer retention
• Pull-through ratio from PSA contracts
• EHS Accident/Incident...

This well respected National Fire Systems company are looking for a Service Manager to oversee a large team of install, service & maintenance engineers. You will be responsible for keeping all legal documentation in order & ensuring standards are met for customer service. You will have detailed knowledge of the Fire Alarm industry & either be a manager or have an ambition to prove to be a manager. ...

Telesales Lead Generation and Customer Services
Full and part time hours are negotiable to suit
£13,500 plus bonus and benefits

We are currently recruiting for our client who are in the Financial Services industry and looking for people who can deliver a first class customer service for existing and new business. You will be working in a friendly team environment making outbound calls to achieve and increases leads and appointments.

Formal training will be given with on going desk training with the opportunity to study and qualify for the IF1 insurance exam.

Skills Required:

• Confident and effective telephone...

Our client is currently seeking Customer Service Advisors / Administrators (initially for a 6 month fixed term contract) to provide a world class service in order to be recognised as the leading global insurance provider.

This is a fantastic opportunity for graduates seeking an opportunity for career progression or for those with a strong customer service / administrative background (ideally from the insurance / financial services market).

Duties will include answering enquiries via telephone, email, fax or letter from a portfolio of accounts, providing support to the sales consultants, agents and managers, reconciliation of scheme...

Canterbury, Kent based Sales and Marketing company requires at least 30 Sales Executives for an immediate start due to expansion and client demands.

Dealing with all aspects of:

-Customer Service
-Customer Acquisition
-Promotions
-Sales
-Marketing

The ideal Sales Executive candidate will:

-possess great communication skills
-have good people skills
-be able to work in a team environment
-be self motivated

No experience is required as full product training is provided as well as ongoing coaching and development.

Location: Canterbury, Kent
£200 - £500 per week average earnings ...

Information Systems Service Desk Deputy Manager!
Salary £31-38k dependant upon experience & excellent benefits
FTC for 18 months
Central London

Adecco is delighted to be working with our client to recruit an information systems service desk deputy manager who will to provide 2nd line technical support as part of a Help Desk team, with a responsibility for delivering a high quality, customer focused query resolution services across the SITS student administration system.

The successful candidate will ideally have demonstrable experience working as a SITS Help Desk Analyst or some knowledge of SITS and E Vision applications...

Customer Service Assistant

Key Duties:

* Process and edit standard customer orders and contract orders
* Analyse Data to ensure correct information is entered
* Ensure all order and entered within a specific time frame to meet OTTR standards and timeframe
* Continuously seek opportunities for improvement within the order entry process by conducting root cause and problem solving
* Reception Cover
* Operate a front line telephone support to their customer base
* Arrange delivery and process customer returns
* Communicate with sales managers to assist and ensure customer requirements are met

Skills and...

As Service Manager you would be responsible for the operational relationship with clients. Your clients would be major Travel Management Companies and Travel Managers in large European or UK corporations.

To succeed in this role you should be energetic, motivated, and result-oriented. You are disciplined with an astute business sense, superior communication skills and with a strong orientation towards customer satisfaction. You must also have an analytical approach to problem solving and enjoy investigating technical issues.

You work closely with the Account Management team to deliver the right level of service to our clients...