Help Jobs

We are looking for a talented enthusiastic Technical Helpdesk Analyst. This really is a superb opportunity to become a key player in a rapidly expanding company. You will be working in an enjoyable working environment and report to a Manager who wants to help you succeed. You will receive the best product training available and be heavily supported throughout your progressive career.

The Client: Is a leading Manufacturer of highly advanced specialist electronic systems used within demanding transportation applications. My client possesses a strong order book with a multitude of highly prestigious customers and is in a period of...

Helpdesk Operator - Redhill, Surrey

£18000-£21000, 25 Days Holiday, Excellent Pension Scheme, Healthcare Benefits

Shifts - 12hrs 4 days on 4 days off rotating

The Company

This systems engineering solution provider supports a range of remote software driven devices on behalf of their customers. They are currently looking for Helpdesk Operators to join the team in providing 1st line telephone and email support to external customers.

The Job

The Helpdesk Operators will be responsible for;

Taking incoming phone calls and emails from customers that have problems with devices or systems
Recording...

Do you have experience within a Call centre Environment? Can you promptly answer any incoming calls to the help-desk with the specified solution? Are you able to work on shifts?

My client is looking for a Help-desk Operator to assist in their busy team, the successfully candidate will need to be able to following the help-desk procedures for tracking maintenance requests, chasing contractors for information and relaying back to the customer using appropriate methods of communication. You will have a good knowledge of Excel and Word.

The shifts that you will be required are Saturday 8am -2pm and Sunday 11am - 7pm.

Please...

Your skills and experience as Technical Telecoms individual would be an ideal fit for our client to enhance their team, and help them forge ahead in their market.
Knowledge of SPLICECOM, AVAYA or BROADBAND technical helpdesk essential

You MUST have experience of the telecoms industry, ideally in a technical help-desk role, and be comfortable in dealing with queries via the phone, email, or remotely on a variety of faults etc.
You will be a confident communicator, able to resolve simple and complex issues, be competent in IT as well as telecoms, and be able to prioritise and organise your workload accordingly.

Due to the nature...

A B Resourcing has been asked to recruit a Helpdesk Administrator to join this growing and well established organization.

The main responsibilities of the role are

Dealing with internal and external calls
Ensuring messages are passed on in a timely manner
Logging all help desk queries/complaints onto the computer database
Allocating jobs to operatives or to approved sub- contractors
Reporting back to the client
Generating help desk reports
Assisting with general office administrative duties
Greeting visitors
Any other such duties that may be required of the job holder from time to time by local management...

I am looking for a reliable and enthusiastic individual to join an international health charity as a Charity Helpline officer/ Patient Services Associate

AS Patients Associate you will be joining their busy Warwickshire office working on their charity helpline. You will be responding to patient telephone, postal and email enquiries, with a high standard of care, accuracy and confidentiality.

As Patients Service Associate you will have will have previous administrative experience with excellent verbal communications skills IT would be a great advantage if you have worked on a charity helpline previously however experience of working...

A leading software company which provides Freight Forwarders with a Unique and affordable customs clearance solution are seeking a Help Desk Advisor (IT Technician) to join their expanding team.

Our client is a progressive, company which firmly believes in investing in the continuing education of their staff. This post provides an excellent opportunity to work in a helpdesk environment providing support via telephone and remote tools.

It is essential that you come from a Freight Forwarding background and have had first hand experience dealing with custom entries. My client in return are offering a very competitive salary
...

Helpdesk Analyst / Customer Service
This is a position where your customer service, technical expertise and your speedy turn around on problems will be appreciated by this busy company.
Your job will be to research, resolve and respond to queries. You will deal with people telephonically and via emails.
Record all information and maintain a professional manner at all times.
You will need experience in service centre technology and process.
Your love to sort out problems and the ability to understand how important it is to meet targets.
This is a shift role - 4 day rota - 4on / 4off. 6am to 6pm Spring Personnel Ltd is acting...

We are currently looking for an experienced IT Help desk Advisor that can speak speak fluent Dutch. This is a temporary position to start as soon as possible and has the potential to be an ongoing role for the right person.
The pay rate is £9.00ph working 8am - 6pm Monday to Friday.
...

Are you seeking a new position within IT? Would you like to work for a reputable company where career progression is available? If so then we have a brilliant new position for you. Working for a modern, well established and forward thinking company our client requires a Helpdesk Technician to join the team. There is NO shift work involved with this role the hours are Monday-Friday 9am-5:30pm.

The skills and requirements for this position are:

Knowledge and experience in basic LAN and WAN support or an equivalent package
Knowledge of single server and cluster server networks
Excellent customer service skills
Excellent...

Well-respected IT Solutions Company are looking to expand the Technical Support Helpdesk team to respond to the increased volume of technical calls. Excellent prospects for future career development.

You will be logging and responding to calls and taking ownership of queries, identifying potential faults and priorities, checking information, working to SLAs, proactively managing Client updates and escalating more complex IT solutions needing resolution. You will be working to ensure customers receive the highest level of service. This will involve liaising with third parties and supporting other members of the team.

Skills required...

Title: Multilingual Customer Service / IT Helpdesk (German and Dutch speaking)

Salary: £20,000 - £23,000 (experience dependant) + 7.5% shift allowance

Due to increased business, a leading organisation based in Barnsley are currently seeking a Multilingual Customer Service / IT Helpdesk Advisor to join their team. This is a fantastic opportunity, for someone with fluent English, Dutch and German language skills and experience in a customer service or IT helpdesk role, to join a successful and growing business.

The Role:

The post-holder will be responsible for providing service desk based support in an efficient...

Working within a busy service department our client is seeking a Service Desk Co-ordinator / Call Logger co-ordinate and allocate service and return calls working to Service Level Agreements. We are seeking an individual who has excellent communication and organisational skills. The key duties are: Call logging, allocation and closure. Updating customers of estimated arrival times for engineer's. Supporting the engineers, arranging delivery and collection of stock. Scheduling Engineers calls. ...

We are looking for a professional, proactive and reliable individual to work within an established organisation. You should be adaptable and have the ability to integrate within a new team. You should have strong project management skills with the ability to take ownership of IT infrastructure changes.

You will have the following:

* Essential that you have experience in 3rd Line IT support (incident/problem/change management).

Some or all of:

* Microsoft MCTS, MCITP, ITIL Foundation
* Familiar with Win 2003/2008/XP/WIN7/VMWare
* Active Directory Administration
* Office applications (2003/20100
* VMWare...

Title: Trainee IT Helpdesk (German and Dutch speaking)

Salary: £20,000 - £23,000 (experience dependant) + 7.5% shift allowance

Due to increased business, a leading organisation based in Barnsley are currently seeking a Multilingual Service Desk Analyst to join their team. This is a fantastic opportunity, for someone with fluent English, Dutch and German language skills and experience in an IT helpdesk role, to join a successful and growing business.

The Role:

The post-holder will be responsible for providing service desk based support in an efficient and customer focused manner; providing a customer focused service...

1st Line Support - £23,000 - £28,000 + discretionary bonus and excellent benefits and working environment.

This is a great opportunity to join a global organistation where long term career progression exists.

The successful candidate will possess proven software support background coupled with exceptional customer service skills along with the following skills/attributes:

Problem solving – trouble shooting, thinking laterally and questioning the situation before having to escalate the issue

Customer Service – passionate about providing a quality service to clients

Resilient – comfortable working in a pressured...

The Company:

Our client was formed in 2006, to address the growing number of business demanding high quality, yet affordable IT systems.

Our client promotes a friendly working environment with emphasis on Quality of Service and Customer Care.

The Role:

To join an expanding Gateshead based IT Company. The successful candidate will be responsible for providing IT Support to the Client Base and Installation / Configuration of New Hardware & Software products.

Responsible to the Managing Director your Roles & Accountabilities will include:-

• To provide quality IT Support remotely to the client base.

Business Owner-Franchise Operator-Letting Agency

Fancy being your own boss?

Concentric Lettings is a Dynamic ARLA qualified and indemnified, residential property Lettings and Management business, rapidly expanding across the UK with an exceptionally experienced team including Lettings Negotiators, Legal Specialists, Inventory Specialists, Property Managers, Lettings Managers, Client Account Managers and Branch Managers.

If you are looking to start your own business, then we are looking for motivated people? Those looking for an exciting yet safe business opportunity, who wish to operate and run their own business operation...

Branch Managers - Aberdeen (Haudagain)

There are over 800 Carphone Warehouse stores here in the UK. They come in all shapes and sizes, so we need all kinds of people to run them. If you're still relatively new in your management career, you'll most likely be best suited to being Branch Manager in one of our smaller high street branches. At the other end of our real estate, we have our flagship stores in places like Westfield London. Instead of two people, you'll be managing a team of up to forty and measuring turnover and revenue in the tens of £millions.

The scale of the challenge may vary, but one thing's for sure. No matter how...

Branch Managers - Carlisle (Kingstown Rd)

There are over 800 Carphone Warehouse stores here in the UK. They come in all shapes and sizes, so we need all kinds of people to run them. If you're still relatively new in your management career, you'll most likely be best suited to being Branch Manager in one of our smaller high street branches. At the other end of our real estate, we have our flagship stores in places like Westfield London. Instead of two people, you'll be managing a team of up to forty and measuring turnover and revenue in the tens of £millions.

The scale of the challenge may vary, but one thing's for sure. No matter...