It Helpdesk Jobs

IT Helpdesk Advisor / Analyst / Technical Support
Croydon
Circa £22,000

IT Helpdesk Advisor
Our client is now looking for an experienced IT Helpdesk Advisor to join the team in Croydon, paying a salary of circa £22,000.

Our client’s purpose is to be the best in everyday accessible beauty and is committed to bringing innovation and the latest styles and trends to every high street in the UK and Southern Ireland at fantastic prices.

They are now looking for an experienced IT Helpdesk Advisor to provide an effective 1st line level of support to all customers within the group of companies. It is the IT Helpdesk Advisor...

Workplace Law Career Network are currently working on behalf of a nationwide FM contractor with a focus on soft services seeking to recruit an experienced Helpdesk Supervisor. The role will be based out of the head office and the successful applicant will work closely with the Helpdesk Manager to manage the central support function for all internal and external customers in the pursuit of maintaining key performance indicators and service level agreements.

A knowledge of computer aided facilities management (CAFM) is essential as you will be expected to help champion the existing systems and promote their use and development within the...

We are currently recruiting for an experienced IT Helpdesk Support team member to join our client based in North Liverpool.

Main Responsibilities of Role:

1. To provide a 1st line support to users, alongside undertaking responsibility for specific tasks and assisting the Group IT Helpdesk manager and other IT team members as required.

Other Responsibilities.

1. Provide a high quality 1st line support service to users: - log telephone calls, ensuring that all necessary information...

IT Helpdesk
Haslemere, Surrey
C. £18,000 - 22,000 + benefits

Due to expansion, we are seeking a Junior IT Helpdesk Engineer with qualification in IT (degree, masters, MSCE, MCP or similar papers) and either some knowledge of C# / SQL / Java ideally with experience of working in customer service or call centre role or even IT Helpdesk Engineer . This is a role which will progress and develop into pure Developer or Project Manager role in the future.

Providing support to a large customer base the Junior IT Helpdesk Engineer will be expected to provide support on their systems as well as develop and extend their technology including...

Spring Personnel in York are looking for a Helpdesk Analyst for a multi-national company based on the outskirts of York.

The Opportunity:
An exciting position has arisen for a Helpdesk Analyst within an IT Support Centre for a large multi-national company.

The Company:
This company is held as a key player in their market and is currently growing at a fast pace. This is an excellent opportunity would be great career move for any individual looking for progression and recognition.

The Role:
The role as a Helpdesk Analyst will be to support the internal staff regarding their IT issues, from simple password resets...

My client is seeking an IT Helpdesk Support Technician to provide helpdesk support services resolving both hardware and software issues, and assisting with the installation of new equipment and software packages. You will be reporting to IT Operations Manager and working as part of a 5 member team.

Duties include:
•Provide effective helpdesk support with a professional level of customer service.
•Identify and fix software and hardware faults quickly and efficiently. Liaise with
•Infrastructure team and external providers to ensure complex faults are repaired to the required standard.
•Plan and manage all IT issues for conferences...

Bureau Veritas are seeking an IT Helpdesk Analyst to provide frontline IT support at their offices in Didsbury.

The role is 6 months fixed term contract, however this is with a view to being extended or turning permanent.

Role Purpose:
To provide a UK Helpdesk Service to all BV Offices and Home Workers, The role is performed within the framework of the BV Quality Assurance System, the Code of Ethics, and the BV Group Policies.

KEY SKILLS:
Knowledge of all IT Support principles, including Windows XP, Microsoft Office & Lotus Notes.
Good knowledge of the BV Business.
Excellent Customer Service and Time Management...

IT Helpdesk Technical Consultant, IT Service Desk Team Lead - IT & Technology Company
Shoreham-by-sea, West Sussex
Negotiable Salary plus bonus and benefits after qualifying period
We are a well-established IT and Technology company with offices in Shoreham-by-sea, West Sussex and London.

This position is the most senior technical role within the Service Desk team, responsible for escalation of incidents from the 2nd / 3rd line engineers. This role will specifically focus on dealing with re-occurring incidents through problem management.

This role will also be responsible for reviewing and accepting work being handed...

IT Helpdesk Administrator, London.

This is a newly created role in a very exciting and fast paced client environment and is to provide 1st line IT Helpdesk support in order to provide an excellent customer service to the business, whilst consistently achieving objectives and deadlines. Your primary responsibility will be to ensure all work coming into the Services team is recorded and assigned to the relevant and correct IT staff member. You will need to have a clear interest in working in IT, good organisation/ prioritising skills and you will need to be friendly, approachable, helpful and flexible. You will also need good communication...

IT Helpdesk Support Technician
Wimbledon
£22,000 - £25,000

Responsibilities:

• Provide effective helpdesk support with a professional level of customer service
• Identify and fix software and hardware faults quickly and efficiently
• Liaise with infrastructure team and external providers to ensure complex faults are repaired to the required standard
• Plan and manage all IT issues for conferences. Install and test all conference equipment and to provide onsite support at conferences
• Manage own projects in a professional and efficient manner with minimal amount of supervision and deliver within agreed timelines...

Desktop Support / IT Helpdesk / IT Support Analyst: Crawley, West Sussex

Windows Server 2008, Active Directory, Windows XP

We are looking for an experienced Desktop Support / IT Support professional to join our Microsoft gold partner client in the Sussex area. You will offer desk side and remote support (Phone and email) across the business to ensure the smooth running of all aspects of the in-house IT.

As such, you will need to have gained strong commercial exposure within a desktop support capacity and have wide IT knowledge and troubleshooting abilities. Below is the essential knowledge which is required:

- Windows...

Our client is looking for a dutch speaking IT helpdesk administrator to join a busy team working on a European helpdesk. Previous work experience is not essential although would be an advantage but the ability to speak Dutch is essential.

This is on ongoing temporary role to start immediately.

Please note due to the current volume of CVs we are receiving if you have not heard from a consultant within 5 days then unfortunately on this occasion your application has been unsuccessful. ...

Experienced 1st Line Helpdesk Technician within IT Services required for IT Support Company in Huddersfield.

They are looking for a highly motivated IT Professional to join the team, who provide first-class IT Support services to customers throughout West Yorkshire & surrounding areas.

The position will be based at their Huddersfield office, and will involve providing technical support to customers with software or hardware problems. It will also involve hardware builds & repairs.

Candidates must have previous experience working within a Helpdesk environment, taking calls, logging incidents and dealing at 1st stage or escalating...

IT Desktop & Helpdesk Support
Chessington
£27,000 + benefits including

An exciting opportunity for an IT Support Analyst to join large organisation with subsidiary companies in Chessington in a team of 4, providing 1st line technical support to users, taking ownership of problems, being proactive to find solutions and logging all calls through to resolution. These may be a mix of remote and desktop tasks and software and hardware issues including mobile and laptops.

The IT Support Analyst will have:
Degree in IT, MCP or similar
Previous helpdesk experience within a Microsoft environment
Experience of backups, system...

Job description: Senior IT Helpdesk Network Engineer

Title: IT Network Engineer

Reports to: Technical Director

Based at: Wilmslow

Job purpose:

As an IT helpdesk network engineer , you'll be responsible for providing telephone support to our clients customer base. You will also require to attend site to support the support client base.

Your exact level of responsibility may vary widely, according to your experience.

* Maintain and support company's LAN/WAN environment

* Identifies, diagnoses, and resolves network problems

* Create and maintain comprehensive documentation...

IT Helpdesk Support Agent / Web Customer Support Agent- Award Winning E-retail Software Provider
Newbury, Berkshire
£22,000 to £28,000 (depending on skills) + benefits

This is a fantastic opportunity to work for a fast growing award winning company that focuses on innovation in the e-retail sector. We lead the way in providing hardware and software based solutions to the independent retail sector.

We are looking for a Technical Customer Support Agent to contribute to the innovation which has been at the heart of our success.

Key Tasks:

1. Telephone Answering – first point of contact.
> An important role in...

Well-respected IT Solutions Company are looking to expand the Technical Support Helpdesk team to respond to the increased volume of technical calls. Excellent prospects for future career development.

You will be logging and responding to calls and taking ownership of queries, identifying potential faults and priorities, checking information, working to SLAs, proactively managing Client updates and escalating more complex IT solutions needing resolution. You will be working to ensure customers receive the highest level of service. This will involve liaising with third parties and supporting other members of the team.

Skills required...

My client, based in Central Woolwich, is currently recruiting for 2 Apprentice IT Helpdesk Officers.

This is a full-time position starting on £6k per year whilst training, rising to 12k after 12 months and successful completion of the apprenticeship. This will be on a contract basis for the length of the apprenticeship.

You will be supported to attain a full level 2 Apprenticeship in Customer Services, which includes Key Skills and a Technical Certificate.

You will be fully trained to telephonically support customers with IT issues. An interest or qualifications in IT are useful. An excellent telephone manner and proactive...

We are currently looking for an experienced IT Help desk Advisor that can speak speak fluent Dutch. This is a temporary position to start as soon as possible and has the potential to be an ongoing role for the right person.
The pay rate is £9.00ph working 8am - 6pm Monday to Friday.
...

Capita, FTSE 100 and leading Business Process Outsourcer, is seeking a customer-driven helpdesk analyst to carry out duties relating to all aspects of IT Operations including the production and management of reports, event monitoring and some 1st/2nd line support dealing with Service Requests, incidents and
Deployments.

This role will require a close working relationship with other infrastructure teams and clear communication with technical and non-technical personnel

The role also would provide Helpdesk cover as part of an overnight/weekend shift rota.

Working closely with the other IT Support Teams to resolve service...