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| Job Title |
Sales Consultant - South West London |
| Location |
South West London, London |
| Job Number |
118334345 |
| Posted |
20/03/2010 (15:16) |
| Agency/Employer |
Pitney Bowes |
Description
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Field Sales Consultant
Want a rewarding and diverse career with a global organisation?
Want investment in you and structured on going training?
Want uncapped earnings, great incentives and to work with passionate people?
The Role
Exciting opportunity for an ambitious self-starter to develop a rewarding career in business to business sales and within a global market leading organisation.
We are looking for talented individuals to join one of our high achieving teams, covering Western Central London and surrounding areas. This role is challenging, competitive and can be demanding but the rewards and benefits you will receive in return for your hard-work and commitment are outstanding and include uncapped commission, luxurious holiday incentives and structured career development opportunities.
A positive attitude, heaps of enthusiasm and the courage to use your initiative will take you far in this role.
As a Sales Consultant you will be responsible for promoting the Pitney Bowes brand and selling our diverse portfolio of equipment and supplies into a range of businesses. You will be given a defined territory and tasked with pro-actively opening new accounts and maximising sales opportunities with existing customers. With the responsibility of managing your own time effectively, your week will be spent attending face-to-face meetings and actively canvassing for new leads and appointments.
You will receive:
• An uncapped commission structure
• World class training from a dedicated team of sales professionals
• An extensive product portfolio to promote
• A competitive and enjoyable sales environment
• Autonomy to manage your accounts and maximise your earning potential
• Incentives such as holidays and conferences in locations such as the Caribbean, Hawaii and Mauritius
• Ongoing sales and career development opportunities
The Company
We are offering you the opportunity of a structured and diverse career within a market leading, multi-national fortune 500 organisation. Pitney Bowes the mailstream technology company deliver technology, service and innovation to more than two million customers worldwide - from the largest global enterprise to the smallest home office. Founded in 1920 our turnover is in excess of $6.3 billion, we have 35,000 employees and a presence in more than 130 countries around the world. We don't want to stop there and we want you to help us shape the future. As part of the Pitney Bowes sales team you will play an integral part in the growth and success of PB UK.
Profile
You might be a graduate looking to embark on a journey of sales success or may have customer service / telesales background but most importantly you will have identified that a career in sales is what you want and that you can demonstrate why
Educated to A level or equivalent you will have excellent communication and negotiation skills, the ability to build relationships with customers and overall a strong desire to succeed!
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| Job Type |
Permanent |
| Contract Length |
N/A |
| Start Date |
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| Contact Details |
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| Job Title |
Sales Agent - Telesales |
| Location |
Harlow, Essex |
| Job Number |
118325699 |
| Posted |
20/03/2010 (12:44) |
| Agency/Employer |
Pitney Bowes |
| Description
|
Telesales Agent – Supplies
Do you enjoy sales and are driven by money?
We offer uncapped earnings, great incentives, a vibrant and energetic environment with like minded passionate people. Does this interest you?
Want a rewarding and diverse career with a global organisation?
Want investment in you and structured on going training?
The Role
We are looking for driven and tenacious self-starters to join our high achieving telesales teams with the opportunity for you to develop a rewarding career in business to business telesales.
Reporting to the New Acquisition Team Leader you will be responsible for promoting and delivering the sale of Pitney Bowes diverse portfolio of supplies into a range of new and existing customers.
You will need to achieve personal monthly, quarterly and annual targets, using a structured and professional approach to manage your prospects, identify and secure sales opportunities from your prospect portfolio, promote and champion the full range of company products and work with customers’ and support group colleagues to ensure customer satisfaction goals are achieved.
The ability to analyse customer’s requirements through fact finding and information gathering, be able to present compelling business solutions clearly, working with a structured and planned approach.
This role is challenging, competitive and can be demanding but the rewards and benefits you will receive in return for your hard work and commitment are outstanding:
You will receive:
• an uncapped commission structure
• world class and award winning training from a dedicated training team
• an extensive product portfolio to promote
• a competitive and enjoyable sales environment
• Incentives such as holidays and conferences in locations such as the Caribbean, Hawaii and Mauritius
• ongoing sales and career development opportunities
The Company
We are offering you the opportunity of a structured and diverse career within a market leading, multi-national fortune 500 organisation.
Pitney Bowes the mailstream technology company deliver technology, service and innovation to more than two million customers worldwide - from the largest global enterprise to the smallest home office.
Founded in 1920 our turnover is in excess of $6.3 billion, we have 35,000 employees and a presence in more than 130 countries around the world. We don’t want to stop there and we want you to help us shape the future.
Profile
Educated to GCSE level or equivalent you will be a true sales professional ideally with demonstrable experience of B2B telesales. You will have excellent communication and negotiation skills and the ability and overall a strong desire to succeed!
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| Job Type |
Permanent |
| Contract Length |
N/A |
| Start Date |
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| Contact Details |
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| Job Title |
Sales Agent - Telesales |
| Location |
London, London |
| Job Number |
118325696 |
| Posted |
20/03/2010 (12:44) |
| Agency/Employer |
Pitney Bowes |
| Description
|
Telesales Agent – Supplies
Do you enjoy sales and are driven by money?
We offer uncapped earnings, great incentives, a vibrant and energetic environment with like minded passionate people. Does this interest you?
Want a rewarding and diverse career with a global organisation?
Want investment in you and structured on going training?
The Role
We are looking for driven and tenacious self-starters to join our high achieving telesales teams with the opportunity for you to develop a rewarding career in business to business telesales.
Reporting to the New Acquisition Team Leader you will be responsible for promoting and delivering the sale of Pitney Bowes diverse portfolio of supplies into a range of new and existing customers.
You will need to achieve personal monthly, quarterly and annual targets, using a structured and professional approach to manage your prospects, identify and secure sales opportunities from your prospect portfolio, promote and champion the full range of company products and work with customers’ and support group colleagues to ensure customer satisfaction goals are achieved.
The ability to analyse customer’s requirements through fact finding and information gathering, be able to present compelling business solutions clearly, working with a structured and planned approach.
This role is challenging, competitive and can be demanding but the rewards and benefits you will receive in return for your hard work and commitment are outstanding:
You will receive:
• an uncapped commission structure
• world class and award winning training from a dedicated training team
• an extensive product portfolio to promote
• a competitive and enjoyable sales environment
• Incentives such as holidays and conferences in locations such as the Caribbean, Hawaii and Mauritius
• ongoing sales and career development opportunities
The Company
We are offering you the opportunity of a structured and diverse career within a market leading, multi-national fortune 500 organisation.
Pitney Bowes the mailstream technology company deliver technology, service and innovation to more than two million customers worldwide - from the largest global enterprise to the smallest home office.
Founded in 1920 our turnover is in excess of $6.3 billion, we have 35,000 employees and a presence in more than 130 countries around the world. We don’t want to stop there and we want you to help us shape the future.
Profile
Educated to GCSE level or equivalent you will be a true sales professional ideally with demonstrable experience of B2B telesales. You will have excellent communication and negotiation skills and the ability and overall a strong desire to succeed!
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| Job Type |
Permanent |
| Contract Length |
N/A |
| Start Date |
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| Contact Details |
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| Job Title |
Sales Agent - Office Products/ Supplies |
| Location |
Harlow, South East |
| Job Number |
118334524 |
| Posted |
19/03/2010 (16:29) |
| Agency/Employer |
Pitney Bowes |
| Description
|
Telesales Agent – Office Supplies / Consumables
Do you enjoy sales and are driven by money?
We offer uncapped earnings, great incentives, structured training and career development
A vibrant environment with passionate and driven individuals……..
Does the above interest you?
We are growing our sales team and as such are looking for driven and tenacious self-starters to join our high achieving telesales teams, success in this role will not only give you great earnings but also provide the opportunity for you to develop a rewarding career within a global and market leading company.
The Role
• You will be responsible for promoting and delivering the sale of Pitney Bowes diverse portfolio of office supplies / consumables / consumer durables, our popular products include, envelopes, ink cartridges, data storage, printer supplies and labels
• You will be selling into a range existing customers
• You will need to achieve daily, monthly and annual targets, using a structured and professional approach to manage your prospects
The Person
• You will have a natural ability to build rapport and analyse customer’s requirements through fact finding and information gathering
• Be able to present compelling business solutions clearly, working with a structured and planned approach
• You thrive in a sales and target driven environment where you are in control of your uncapped earnings
• You will have a focused and driven approach to your work with a great deal of self motivation
This role is challenging, competitive and can be demanding but the rewards and benefits you will receive in return for your hard work and commitment are outstanding:
You will receive:
• an uncapped commission structure
• world class and award winning training from a dedicated training team
• an extensive product portfolio to promote
• a competitive and enjoyable sales environment
• Incentives such as holidays and conferences in locations such as the Caribbean, Hawaii and Mauritius
• ongoing sales and career development opportunities
The Company
Pitney Bowes the mailstream technology company deliver technology, service and innovation to more than two million customers worldwide - from the largest global enterprise to the smallest home office.
Founded in 1920 our turnover is in excess of $6.3 billion, we have 35,000 employees and a presence in more than 130 countries around the world. We don’t want to stop there and we want you to help us shape the future.
Profile
Educated to GCSE level or equivalent you will be a true sales professional ideally with demonstrable experience of B2B telesales within office supplies / consumables / consumer durables. You will have excellent communication and negotiation skills and the ability and overall a strong desire to succeed!
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| Job Type |
Permanent |
| Contract Length |
N/A |
| Start Date |
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| Contact Details |
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| Job Title |
Business Development Manager |
| Location |
Southwest / Midlands, South West |
| Job Number |
118327865 |
| Posted |
19/03/2010 (11:38) |
| Agency/Employer |
Pitney Bowes |
| Description
|
Pitney Bowes International Mailing Services – Business Development Manager
Pitney Bowes is a $6 billion global mailstream technology company that helps organizations manage the flow of data, mail, documents and packages, whether it is in hard copy or electronic form.
Pitney Bowes International Mailing Services offer Pitney Bowes’s comprehensive
International mail and package solutions to help customers enhance the effectiveness of their mailings around the globe.
The new facility in Hayes will offer Pitney Bowes’s comprehensive international mail and package solutions including the company’s Postal Direct service. The service enables organizations to communicate with current and potential customers, subscribers, members or donors in a manner that is visually and culturally familiar.
Pitney Bowes works directly with local postal authorities so mail will look and feel as if it were produced in the country of destination.
With the best in people, processes and technology, Pitney Bowes offers the confidence and quality that come from managing more than 6 million pieces of mail every business day.
The Role
Reporting to the Sales and Marketing Manager this position is focusing on new business wins and account management of existing clients to ensure profitable growth against set targets.
This will include identifying and securing new clients; service expansion and 100% contract retention of assigned portfolio of existing clients.
The business mix for this role will include 20-30% account management and 70% new business focus. Clients may include banks and financial service organisations, publishers, education and charities.
The Person
The ideal candidate will be able to demonstrate initiative, creativity and drive and have excellent communication and presentation skills.
This is a relatively new and growing team with a dynamic approach to business generation. We are looking for someone with relevant industry experience who is able to pro-actively prospect for business and use their first-class networking skills to build a portfolio of customers.
You will be securing large value orders with corporate customers and should be able to evidence success in solution selling.
As a true “hunter”, the ideal candidate will be focussed on securing and growing business and meeting monthly revenue targets.
Key Interfaces
• Multi Level Decision Maker
• Managing Director
• Commercial Manager
• Customer Services Manager
• Various Internal departments
Qualifications and Experience
• A level standard (or equivalent) education
• Has experience of selling solutions
• Possesses experience selling services/outsourcing solutions with long sales cycles to Blue chip organisations.
• Proven track record of consistently exceeding sales target
• Experience of negotiation at board level
• Possesses experience of making high value sales of between £100,000 & £ 1,000,000
• Demonstrates ability to research businesses and sales opportunities.
• Computer Literate
• Strong planning and time management skills
• Demonstrates excellent interpersonal skills
• Demonstrates a strong concern for order and attention to detail
• UK driving license with maximum of 6 points.
Salary and Benefits
• Competitive salary and benefits package
Eligibility
All candidates must be eligible to work in the UK and be able to demonstrate this by producing all necessary and supporting documentation.
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| Job Type |
Permanent |
| Contract Length |
N/A |
| Start Date |
ASAP |
| Contact Details |
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| Job Title |
Collections Controller - Part Time |
| Location |
Harlow, South East |
| Job Number |
101258543 |
| Posted |
18/03/2010 (11:11) |
| Agency/Employer |
Pitney Bowes |
| Description
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Collections Controller - (Part Time)
Summary of Position
To ensure the prompt collection of monies owed to the company in conjunction with set payment terms. Primarily customer contact via telephone, email and written correspondence. Dealing with any queries that may arise within your empowerment level and escalate where necessary to progress. Constant liaison with internal personnel at all levels. The individual will also have to liaise with outsource partners to resolve queries and progress debt collection. Driven to achieve targets and be proactive within the Collections role.
Accountabilities:
1. To maximise the amount of cash collected and work towards the company goal of 40-45 days DSO (Day Sales Outstanding).
2. Constantly strive to reduce levels of delinquent debt (91+days old).
3. Ensure that targets are met/exceeded on a daily/weekly/monthly basis.
4. Constantly view and take action to reduce value and volume of unallocated cash and credit notes.
5. The prompt actioning of customer queries to enable payment.
6. Escalate any issues out of your empowerment to relevant personnel to obtain prompt resolution.
7. To be able to work on own initiative and within a team environment.
8. Ensure that all customer information is captured and updated where required.
9. Maintain and implement personal development plan in partnership with immediate manager.
Dimension of the Position
Reports to Position Title: Team Leader
Scope of Responsibility:
You will be targeted on collecting outstanding company arrears. You must be able to ensure customer promises of payment are kept within agreed time scales. To constantly seek and achieve set goals whilst dealing promptly with problem areas to obtain results. The individual will deal with both internal and external personnel. You must be to able to work on your own initiative , but also within a team to achieve business objectives. To achieve set goals the individual must be proactive and forward thinking. The individual will also have to liaise with outsource partners to resolve queries and progress debt collection.
Key Interfaces
Dealing with internal and external customers of all levels, via telephone, e-mail, post and if required in person.
Business Knowledge/Educational Background:
We would expect the incumbent to have proven experience within a Collections/ Credit Control background.
Challenges:
Able to work in a target driven environment. Is expected to exceed set goals, offering support and ideas to Management team.
The Company:
We are offering you the opportunity of a structured and diverse career within a market leading, multi-national fortune 500 organisation.
Pitney Bowes the mailstream technology company deliver technology, service and innovation to more than two million customers worldwide - from the largest global enterprise to the smallest home office.
Founded in 1920 our turnover is in excess of $6.3 billion, we have 35,000 employees and a presence in more than 130 countries around the world. We don't want to stop there and we want you to help us shape the future.
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| Job Type |
Part Time |
| Contract Length |
N/A |
| Start Date |
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| Contact Details |
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| Job Title |
Solutions Sales Specialist - Field Sales |
| Location |
Scotland, Central Scotland |
| Job Number |
118327915 |
| Posted |
17/03/2010 (16:20) |
| Agency/Employer |
Pitney Bowes |
| Description
|
Senior Business Development Executive / Account Manager
(Solution Sales Specialist)
Location – Scotland Central Belt
Competitive base salary
Excellent benefits to include uncapped earnings, company car, fuel card and incentives
Can you see the opportunity?............we can!
The Role
Reporting to the National Solutions Sales Manager, this challenging position is responsible for promoting Pitney Bowes and selling the full line of mail creation products and premium document/print management solutions into businesses ranging from SME’s to large multi-national corporations.
Using a consultative selling approach, your main accountabilities will include;
• Drive sales of Mailstream Solutions, Hardware/Software into new, existing and competitive sites.
• Identification and securing of business to business sales opportunities using a structured business development and territory management approach
• Coaching and development of commercial sales consultants to enable them to identify opportunities for cross sell.
Covering the lucrative area of Scotland - Central Belt, your week will be spent attending face-to-face meetings and actively canvassing for new leads and appointments pro-actively opening new accounts and maximising sales opportunities within your own and commercial Account Managers customers/territories.
You will work closely with the Commercial Account Managers and play a key role in the development of brand new business in the Mid to high-end product ranges. In addition the Solutions Sales Specialist will assist in coaching and developing members of the Commercial sales team within their geographic area of responsibility.
The role is an ideal career path into Sales Management or other senior roles within Pitney Bowes. The role is field-based with minimal time spent in the base office
You will receive:
• An uncapped commission structure with an OTE of £67,000
• World class and award winning training from a dedicated team
• An extensive product portfolio to promote a competitive and enjoyable sales environment
• Autonomy to manage your accounts and maximise your earning potential
• Incentives such as holidays and conferences in locations such as the Caribbean, Hawaii and Mauritius
• Ongoing sales and career development opportunities
The Company
At Pitney Bowes we can offer you the opportunity of a structured and diverse career within a market leading, multi-national fortune 500 organisation.
As the mailstream technology company deliver technology, service and innovation to more than two million customers worldwide - from the largest global enterprise to the smallest home office.
Founded in 1920 our turnover is in excess of $6.3 billion, we have 35,000 employees and a presence in more than 130 countries around the world. We don't want to stop there and we want you to help us shape the future.
As part of the Pitney Bowes sales team you will play an integral part in the growth and success of PB UK.
Profile
Educated to Graduate level or equivalent you will be a true sales professional with:
• Verifiable sales experience in Business-2-Business sector including the sale of capital equipment / office products
• Excellent numerical reasoning skills
• High degree of self motivation and drive
• Strong rapport builder and the ability to communicate at board level
• New business development skills
• Above average listening skills
• Unquestionable professional and personal integrity
• Ability to plan and organise work load / territory management
• Resilient with the ability to work under pressure and towards sales targets
• The ability to network and build productive internal and external relationships
• Ability to set goals, organise and prioritise tasks
In addition to the above it would be ideal for you to have knowledge of the Mailing Market and Postal Discounts
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| Job Type |
Permanent |
| Contract Length |
N/A |
| Start Date |
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| Contact Details |
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| Job Title |
Field Sales Consultant |
| Location |
Manchester, Greater Manchester |
| Job Number |
118331053 |
| Posted |
17/03/2010 (16:20) |
| Agency/Employer |
Pitney Bowes |
| Description
|
Want a rewarding and diverse career with a global organisation?
Want investment in you and structured on going training?
Want uncapped earnings, great incentives and to work with passionate people?
The Role
Exciting opportunity for an ambitious self-starter to develop a rewarding career in business to business sales and within a global market leading organisation.
We are looking for talented individuals to join one of our high achieving teams, covering Manchester and surrounding areas. This role is challenging, competitive and can be demanding but the rewards and benefits you will receive in return for your hard-work and commitment are outstanding and include uncapped commission, luxurious holiday incentives and structured career development opportunities.
A positive attitude, heaps of enthusiasm and the courage to use your initiative will take you far in this role.
As a Sales Consultant you will be responsible for promoting the Pitney Bowes brand and selling our diverse portfolio of equipment and supplies into a range of businesses. You will be given a defined territory and tasked with pro-actively opening new accounts and maximising sales opportunities with existing customers. With the responsibility of managing your own time effectively, your week will be spent attending face-to-face meetings and actively canvassing for new leads and appointments.
You will receive:
An uncapped commission structure
World class training from a dedicated team of sales professionals
An extensive product portfolio to promote
A competitive and enjoyable sales environment
Autonomy to manage your accounts and maximise your earning potential
Incentives such as holidays and conferences in locations such as the Caribbean, Hawaii and Mauritius
Ongoing sales and career development opportunities
Profile
You might be a graduate looking to embark on a journey of sales success or may have customer service / telesales background but most importantly you will have identified that a career in sales is what you want and that you can demonstrate why
Educated to A level or equivalent you will have excellent communication and negotiation skills, the ability to build relationships with customers and overall a strong desire to succeed!
The Company
We are offering you the opportunity of a structured and diverse career within a market leading, multi-national fortune 500 organisation. Pitney Bowes the mailstream technology company deliver technology, service and innovation to more than two million customers worldwide - from the largest global enterprise to the smallest home office. Founded in 1920 our turnover is in excess of $6.3 billion, we have 35,000 employees and a presence in more than 130 countries around the world. We don't want to stop there and we want you to help us shape the future. As part of the Pitney Bowes sales team you will play an integral part in the growth and success of PB UK.
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| Job Type |
Permanent |
| Contract Length |
N/A |
| Start Date |
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| Contact Details |
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| Job Title |
Director, International Technical Support Group |
| Location |
Windsor, UK |
| Job Number |
107509914 |
| Posted |
15/03/2010 (13:44) |
| Agency/Employer |
Pitney Bowes |
| Description
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Want a rewarding and diverse career with a global organisation?
Summary of Position
To provide best in class product management for the Pitney Bowes Inserting, sorting and software products, primarily focusing on customer related service level delivery, product performance and standards. Additionally the Director – International Technical Support Group will support and manage their operational resource to deliver outstanding customer escalation support, permeate operational excellence throughout the workforce in International and will exceed stretching financial targets.
Accountabilities
Strategic Management
• Contributes towards Pitney Bowes strategic direction (PB Goals delivery) and deploys agreed actions. Has the ability to communicate the strategic direction to subordinates that clearly align customers and direct reports with key Company deliverables
• Develops strategic constructive partnerships with key operational/ sales and customer contacts and deals effectively and timely with key stakeholders
• Is instrumental in supporting International marketing in the technical design and delivery of partner strategies for new products and services that deliver growth in adjacent spaces
• Develops and implements necessary actions to ensure effective implementation of change management strategies
Financial Management
• Strong grasp of the relationship of revenue generation and cost control to make bottom line EBIT improvements year on year; contributes to budget planning and reviews financial performance against budget.
• Manages the process of identifying product performance improvement opportunities, deploying strategies and implementing practical solutions to best deliver on product excellence and positive e-bit improvements
• Manages relationships across the Pitney Bowes businesses in order to facilitate financial development and enhancement of the service offering
• Drives strong business acumen and a customer support ethos amongst the team
• Constantly strives for and acts upon ‘tactical’ revenue streams via client interactions
• Manages dealer operations from a technical standpoint and delivers increased part sales and added value revenues
Operational Management
• Proactively and professionally manages the ITSG team with its client relationships and ensures that all escalated incidents are managed through to a timely resolution
• Manages the team to analyse Statements of work from pre sales ensuring the Danbury build is fit for purpose and minimises manufacturing revisions
• Manages the short and long term skills training for the ITSG and field service forces and is responsible for the content of product training for engineers in line with future business requirements.
• Executes on the reporting and trends analysis of the Danbury facilities product quality and ensures actions are taken to improve overall quality
• Manages the improvement of poor performing products through effective use of management reporting and driving ITSG engagement to deliver improvements as generated by host systems
• Identifies opportunities to enhance operational effectiveness and feeds ideas into the planning of future PB goal sessions
• Escalates any major issues appropriately once all avenues within their control are exhausted
People Management
• Manages the recruitment, retention, appraising, motivation & learning and development of direct reports
• Manages absenteeism and reports generated from host tracking software to drive productivity
• Directs and motivates the team using clear performance standards to achieve business targets
• Builds cohesive teams and actively supports the personal development and career progression of direct reports
Essential
• Service experience essential.
• Manage group strategy, international software and service delivery.
• First class communication skills.
• Politically astute.
• Managing a multi cultural/multi language and geographical team of 20+
• Can be based in Germany, France or the UK which is preferred.
• Experience managing a support function in the high speed continuous/cut sheet arena would be beneficial
• Experience in the high speed continuous/cut sheet full colour inkjet area a distinct advantage.
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| Job Type |
Permanent |
| Contract Length |
N/A |
| Start Date |
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| Contact Details |
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| Job Title |
Uk Sortation Software Specialist |
| Location |
Windsor, South East |
| Job Number |
107510971 |
| Posted |
11/03/2010 (11:42) |
| Agency/Employer |
Pitney Bowes |
| Description
|
Want a rewarding and diverse career with a global organisation?
Summary
To provide technical support and training for the range of DMT sortation software and Codex products by acting as the UK Technical Support Specialist This role will focus primarily on the software engineering aspects. To increase product performance while decreasing the cost of maintenance.
This role will require national and some international travel.
Accountabilities
• Provides technical support to UK and RoI.
• Effectively communicates the logical troubleshooting approaches
• Ensures customer satisfaction by pro-actively analysing machine performance.
• Reviews and validates Statements of Work
• Sets an example through leadership and team support
• Supports new product launches with customer Beta test as required, machine installation and setup and technician training.
• Supports competitive projects (bake-off) by setting up and running the machine to reach highest possible performance.
• Supports installation of complex configurations.
• Maintains high level of equipment up time through knowledge of products, systems network, and customer requirements.
• Successfully completes company-based training programs and keeps up-to-date with applicable hardware, software, and network technologies through formal education and/or other means.
• Contributes to and supports distribution and understanding through the field of all the Technical Bulletins.
• Follows escalation process and escalates "line 2" problems to the Factory
• Takes ownership of all the cases he/she escalated to them until the problem is completely resolved.
• Defines strategy to deploy resolution from the factory to the field. Works closely with the Sortation Technical Manager in all aspects of Sortation strategy, implementation and escalation, as required.
• Contributes to EBIT growth by ensuring that DMT UK & RoI has all the technical knowledge to be able to develop and optimise EMA coverage agreements.
• Provides technical training.
• Increase field self sufficiency through training and coaching
• Prepares training environment (tools, room, and equipment) and ensures health and safety of trainees during training.
• Provides feedback on trainees to their functional managers, as required.
• Integrity and Product Performance.
• Manages the collection and analyses product performance data and drives field action recovery plan.
• Ensures MCBS figures are closely monitored and initiates action to rectify when they are below expectations.
• Works with the ITSG to define and communicate best practices.
Business Knowledge/Educational Background
Essential
• Expertise in high-speed sorter service or engineering.
• Proven track record of exceptional technical ability.
• Engineering/Service based educational background or time served apprenticeship.
• Reliable and self-motivated. Must be able to take ownership of projects and work to completion without manager's intervention.
• Good business English, spoken and written.
• Good presentation skills.
• Good knowledge of MS Office applications and ability to write professionally presented detailed technical reports.
• Team player in order to work alongside other members of the ITSG and Service and to partner with Engineering.
• Good interpersonal skills in order to deal with a wide variety of internal and external customers ranging from Machine Operator to Managing Director.
• Understanding of the postal requirements and in country sortation business rules if supporting Sorters.
Preferred
• A further or higher level engineering based qualification.
• Technical knowledge of competitor products and performance or previous employment with a competitor would be advantageous
• An additional European language, (ideally French or German) would be an advantage.
Technical knowledge
• Competent knowledge of SQL (the language)
• Microsoft SQL Server 2000/2005 usage/admin experience
• Strong PC and server hardware knowledge
• Strong knowledge of Microsoft Windows XP and Microsoft Windows Server 2003
• Programming experience, preferably in a scripting/interpreted language (ideally LUA, but Python, Perl, Ruby, PHP or others are fine the concepts are important, not the language)
• Software troubleshooting and testing experience
• Strong knowledge of TCP/IP networking and network hardware infrastructure
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| Job Type |
Permanent |
| Contract Length |
N/A |
| Start Date |
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| Contact Details |
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| Job Title |
Inside Sales Account Manager |
| Location |
Harlow, Essex |
| Job Number |
118327641 |
| Posted |
09/03/2010 (16:27) |
| Agency/Employer |
Pitney Bowes |
| Description
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Inside Sales Account Manager
Summary of Position
This is a telesales position, intended to promote and deliver the sale of Pitney Bowes Mailing Products to new or existing customers.
Accountabilities
To achieve personal monthly, quarterly and annual sales targets.
To identify and secure sales opportunities from your customer portfolio.
To manage allocated customer group and where applicable manage prospective customer group.
To promote and champion the full range of company products available within Office Direct.
To provide an efficient service to customer base ensuring that all customer expectations are met.
To meet or exceed sales call standards as set by your line manager.
To respond and resolve any customer service issues in a timely and professional manner including feedback to the relevant business areas.
Scope of Responsibility
This is an operationally focused role and contributes to the overall performance of the Inside Sales Team.
As an Account Manager you will be responsible for negotiation of the terms of sale; however you must work within the defined guidelines and ensure that all agreed sales are of the best interest to Pitney Bowes.
You will be expected to work independently within minimal supervision. You must be self motivated and have the ability to use your own initiative to ensure that you meet your sales targets.
Regular performance reviews will be undertaken with your line manager to communicate key business information as well providing an opportunity to discuss how you have performed against the pre-defined targets.
Business Knowledge /Educational Background
Essential
Has a strong business focus
Demonstrates a drive to succeed
Demonstrates excellent communication and interpersonal skills
Has a flexible approach to work
Demonstrates strong planning and organisational skills
Is self motivated
Is able to work as part of a team and as an individual
A-C in GCSE Maths and English
Desirable
Experience of working within a telesales environment
Experience of working within a business to business environment
Experience of working to specified targets
Ability to analyse customer's requirements through fact-finding and information gathering
Be able to present compelling business solutions clearly
Need to work with a structured and planned approach
Challenges
A need to demonstrate resilience to overcome objections from potential clients
Self Motivation and a positive attitude to continue call/sales activity
To remain focused in a lively environment
The Company
We are offering you the opportunity of a structured and diverse career within a market leading, multi-national fortune 500 organisation. Pitney Bowes the mailstream technology company deliver technology, service and innovation to more than two million customers worldwide - from the largest global enterprise to the smallest home office. Founded in 1920 our turnover is in excess of $6.3 billion, we have 35,000 employees and a presence in more than 130 countries around the world. We don't want to stop there and we want you to help us shape the future. As part of the Pitney Bowes sales team you will play an integral part in the growth and success of PB UK.
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| Job Type |
Permanent |
| Contract Length |
Permanent |
| Start Date |
Immediate |
| Contact Details |
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| Job Title |
Sales Consultant - Kilmarnock/ Motherwell/ Edinburgh |
| Location |
Kilmarnock, Scotland |
| Job Number |
118333276 |
| Posted |
09/03/2010 (16:21) |
| Agency/Employer |
Pitney Bowes |
| Description
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Field Sales Consultant
Want a rewarding and diverse career with a global organisation?
Want investment in you and structured on going training?
Want uncapped earnings, great incentives and to work with passionate people?
The Role
Exciting opportunity for an ambitious self-starter to develop a rewarding career in business to business sales and within a global market leading organisation.
We are looking for talented individuals to join one of our high achieving teams, covering Kilmarnock, Motherwell, Edinburgh and surrounding areas. This role is challenging, competitive and can be demanding but the rewards and benefits you will receive in return for your hard-work and commitment are outstanding and include uncapped commission, luxurious holiday incentives and structured career development opportunities.
A positive attitude, heaps of enthusiasm and the courage to use your initiative will take you far in this role.
As a Sales Consultant you will be responsible for promoting the Pitney Bowes brand and selling our diverse portfolio of equipment and supplies into a range of businesses. You will be given a defined territory and tasked with pro-actively opening new accounts and maximising sales opportunities with existing customers. With the responsibility of managing your own time effectively, your week will be spent attending face-to-face meetings and actively canvassing for new leads and appointments.
You will receive:
• An uncapped commission structure
• World class training from a dedicated team of sales professionals
• An extensive product portfolio to promote
• A competitive and enjoyable sales environment
• Autonomy to manage your accounts and maximise your earning potential
• Incentives such as holidays and conferences in locations such as the Caribbean, Hawaii and Mauritius
• Ongoing sales and career development opportunities
The Company
We are offering you the opportunity of a structured and diverse career within a market leading, multi-national fortune 500 organisation. Pitney Bowes the mailstream technology company deliver technology, service and innovation to more than two million customers worldwide - from the largest global enterprise to the smallest home office. Founded in 1920 our turnover is in excess of $6.3 billion, we have 35,000 employees and a presence in more than 130 countries around the world. We don't want to stop there and we want you to help us shape the future. As part of the Pitney Bowes sales team you will play an integral part in the growth and success of PB UK.
Profile
You might be a graduate looking to embark on a journey of sales success or may have customer service / telesales background but most importantly you will have identified that a career in sales is what you want and that you can demonstrate why
Educated to A level or equivalent you will have excellent communication and negotiation skills, the ability to build relationships with customers and overall a strong desire to succeed!
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| Job Type |
Permanent |
| Contract Length |
N/A |
| Start Date |
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| Contact Details |
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| Job Title |
Mail Room / Scanning / Reception Operative |
| Location |
London, London |
| Job Number |
109148681 |
| Posted |
04/03/2010 (16:33) |
| Agency/Employer |
Pitney Bowes |
| Description
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Pitney Bowes Management Services –
Mail Room / Scanning / Reception Operative
Pitney Bowes is a $6 billion global mailstream technology company that helps organizations manage the flow of data, mail, documents and packages, whether it is in hard copy or electronic form.
Pitney Bowes Management Services (PBMS) adds value and creates savings like no other management provider in existence today. From processes to technology, from people to postal know-how, Pitney Bowes Management Services has the mail management solutions that deliver on quality, efficiency and savings. We provide our clients with unparalleled experience and industry innovations, and comprehensive solutions.
With the best in people, processes and technology, Pitney Bowes offers the confidence and quality that comes from managing more than 6 million pieces of mail every business day.
These are exciting times and we need talented individuals to help us deliver our mission for the future.
The Role
Reporting to the Site Supervisor you will have responsibility for providing mail management and messenger services, with additional responsibilities of reception cover and scanning duties.
The Person
You will have a flexible approach and a willing and positive attitude. The role requires adaptability and flexibility with your primary focus being the provision of a high quality customer service, with excellent presentation and communication skills.
Accountabilities
•Effectively manage and process all incoming and outgoing mail
•Reception cover to include meeting and greeting and coordination of all visitors clients
•Scanning, indexing, filing, providing a document retrieval service
•To track incoming and outgoing mail, parcels, etc. using appropriate system.
•Delivery and collection of internal mail
•To operate high volume automated mail insertion equipment, ensuring a high level of quality and integrity in the process.
•To carry out bulk mailings, mail shots and desk drops, as required.
•To ensure that cost effective methods are used for despatch of outgoing mail, balanced with customer requirements.
•To respond appropriately to customer queries and escalate as appropriate.
•To communicate effectively with other team members, management and customers.
•To assist the Operations Manager, when requested, to collect and present relevant data.
•To report equipment problems to the appropriate person or service provider.
•To identify opportunities to enhance the service provided and to improve working practices.
•To comply with the PBMS Quality and Environmental System and PBMS company policies at all times.
•To ensure that all work areas are clean, tidy and safe. To follow the health, safety, fire and security procedures laid down and operated by PBMS and the Client Organisation (if applicable).
•To be flexible, to ensure that Service hours are covered, at all times.
Qualifications and Experience
•Basic PC Skills with experience in MS Office
•Must be Customer Focused
•Must be a team player
•Minimum GCSE level education or equivalent
Salary and Benefits
•Competitive salary
•Life insurance
•Company pension
•25 days holidays (plus 8 public holidays)
•Employee assistance programme
•Childcare voucher scheme
•Employee discount scheme
Eligibility
All candidates must be eligible to work in the UK and be able to demonstrate this by producing all necessary and supporting documentation.
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| Job Type |
Contract |
| Contract Length |
12 Months |
| Start Date |
ASAP |
| Contact Details |
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| Job Title |
Business Development Manager |
| Location |
Luton, South East |
| Job Number |
118332457 |
| Posted |
03/03/2010 (11:50) |
| Agency/Employer |
Pitney Bowes |
| Description
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Pitney Bowes Management Services – Business Development Manager
Pitney Bowes is a $6 billion global mailstream technology company that helps organizations manage the flow of data, mail, documents and packages, whether it is in hard copy or electronic form.
Pitney Bowes Management Services adds value and creates savings like no other management provider in existence today. From processes to technology, from people to postal know-how, Pitney Bowes Management Services has the mail management solutions that deliver on quality, efficiency and savings. We provide our clients with unparalleled experience and industry innovations, and comprehensive solutions.
With the best in people, processes and technology, Pitney Bowes offers the confidence and quality that come from managing more than 6 million pieces of mail every business day.
The Role
Reporting to the Commercial Director, this role is responsible for the hands-on management of a number of named accounts with primary focus being on retention and growth. You will be given accounts in a defined geographic area and targeted to increase revenue through the service offering working with your key customers and internal operations teams.
The Person
You will have previous business development experience in a service driven environment. You will also be used to working to targets and be able to evidence success in retaining customers, growing revenue, increasing profitability and meeting/exceeding set targets.
The role requires a pro-active individual with a good commercial understanding and the ability to build and develop relationships with key decision makers in high profile commercial and public sector accounts. You should come from a services or outsource background with a sound understanding of technical solutions.
As a successful member of our commercial team you will be a driven professional with strong motivations to earn money and succeed. This is a fantastic opportunity for someone wanting to progress their career with a $multi-billion global brand with a prominent name in the outsource business solutions industry.
Qualifications and Experience
•Possesses previous experience in a business development role, preferably in a Blue Chip organisation
•Experience in a BPO/Services environment
•Proven ability to understand and sell a technical solution
•Able to evidence account growth and retention
•Degree level or equivalent
Salary and Benefits
•Competitive salary and benefits package
Eligibility
All candidates must be eligible to work in the UK and be able to demonstrate this by producing all necessary and supporting documentation.
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| Job Type |
Permanent |
| Contract Length |
N/A |
| Start Date |
ASAP |
| Contact Details |
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