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| Job Title |
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Head of Marketing and Communications |
| Salary/rate |
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£63000/annum plus benefits |
| Location |
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Central London, London |
| Job Number |
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129160391 |
| Posted |
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23/05/2012 (12:39) |
| Agency/Employer |
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Royal Mail |
Description
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Royal Mail will are looking for a Head of Marketing Communications whom is skilled in developing, organising and implements marketing communications activities. They will be expected to be responsible for a team that communicates a consistent message across all media/stakeholders. Ensures that key, strategic messages are communicated effectively to target audiences and that responses are both timely and highly accurate. With the prime purpose of all activity is to drive media sales.
We require some one to develop strong integrated communication strategies for top 3000 advertisers, media channels and the SME partnership & D2D programme. In doing so be able to deliver against specific KPI’s including revenue, contribution, campaign ROI & expenditure.
Be able to establish a clear annual marketing sales comms plan across the target audiences which can demonstrate flexibility in case of a crisis communication.
Being able combine the communication needs of: Product management, Sales, Pricing, NPD and Mail Media Centre is key.
Having the ability to create and deploy a flexible media contact strategy across all channels along with building close working relationships with sales to ensure that the plan propositions are fully supported through all appropriate sales channels.
A successful candidate will be required to; establish and develop a team of six to ensure effective deployment of the communications plan, develop and implement customer acquisition strategies in order to increase customer value and ensure all communications are integrated through online platforms, portable media an internal (Intranet / newsletter etc) where appropriate.
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| Job Type |
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Permanent |
| Contract Length |
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N/A |
| Start Date |
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| Contact Details |
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| Job Title |
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Marketing Propositions Manager |
| Salary/rate |
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£46000/annum plus benefits |
| Location |
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Central London, London |
| Job Number |
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119133302 |
| Posted |
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23/05/2012 (12:37) |
| Agency/Employer |
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Royal Mail |
| Description
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We are looking for a Marketing Propositions Manager whom can deliver in creating, developing and owning media plans and campaign briefs. They should be able to maximises Royal Mail Media campaign budgets to reach our key audiences with optimum return. Able to write the customer proposition designed to achieve multiple KPI’s and measured via media sales. Be also able to create the ultimate value propositions possible for commercial brilliance.
A successful candidate must have the drive to own Royal Mail Media customer facing propositions (market scoping) which will push our future sales and customer profiling & targeting.
Other advantages would be to have the ability to identify market trends and emerging markets to identify future potential for the business. Be able to create & own target audience understanding through segmentation and data mining to pinpoint key prospects for campaigns.
We are also looking for a Marketing Proposition Manager whom can; deploy rolling campaign activity for new client acquisition and Royal Mail Media growth opportunities, own a campaign budget reporting with experience on how to maximise our budget across all media.
Using their skills and experinces a successful placement will also need to drive forward Revenue KPI’s to match the Royal Mail Media business plan & help to define and deliver campaign ROI, setting clear, measurable and realistic objectives.
As well as create propositions that are both market leading (through competitive intelligence) and long term propositions that can replicated (cost effective) to other generic strategies.
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| Job Type |
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Permanent |
| Contract Length |
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N/A |
| Start Date |
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| Contact Details |
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| Job Title |
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Head of Customer & Online Engagement |
| Salary/rate |
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£63000/annum plus benefits |
| Location |
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Central London, London |
| Job Number |
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129160389 |
| Posted |
|
23/05/2012 (12:31) |
| Agency/Employer |
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Royal Mail |
| Description
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The Head of Customer and Online Engagement with Royal Mail must be able to deliver: Plans, directs, and be able to implement the customer journey for Mail Media Centre (online & building). They will own our Royal Mail Media Events and our managed service product proposition. It will critical that they manage the strategic options for Customer Relationship Management (CRM) process for Mail Media Centre and be able to redefine ‘value’ and engagement regularly to adapt to fast market changes.
The successful candidate will be responsible for planning the Mail Media Centre (physical and digital) resources for optimum use and commercial return. They must also play an integral part of the Input and implement the customer journey plan that will specify how customers will be engaged and communicated with when interacting with Mail Media Centre in order for the plan to be achieved effectively.
Also a key asspect a successful candidate will be involved in would be overseeing the delivery of client orders from Royal Mail Media product suite, through our work flow management process to delight end customers. The post will also maintain regular metrics for the Mail Media Centre building and our managed service product offering that track against team KPI’s.
They must also have a rolling plan of web content and events for our target market measured through engagement and sales prospects. Develop web content strategy for top 3000 advertisers, media channels and the SME partnership & D2D programme.
We would also expect from our successful candidate that they be able to deliver against specific KPI’s including revenue, contribution, campaign ROI & expenditure. Monitor and maintain Revenue KPI’s to match the Royal Mail Media business plan & support QBR planning.
The Head of Customer and Online Engagement will lead and develop team of 6 direct reports thus experience in leading such a team is required. The post will also require the successful candidate to build Mail Media Centre plans so that the right customers are targeted and that overall sales are driven up (Use of Segmentation, Targeting & Positioning). As well as develop and implement Mail Media Centre cross sell and up sell strategies so that customer value is increased.
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| Job Type |
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Permanent |
| Contract Length |
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N/A |
| Start Date |
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| Contact Details |
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| Job Title |
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Programme Accountant - Fixed Term (18 Months) |
| Salary/rate |
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£60000/annum plus an excellent benefits package |
| Location |
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Central London, London |
| Job Number |
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101346184 |
| Posted |
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17/05/2012 (12:28) |
| Agency/Employer |
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Royal Mail |
| Description
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Programme New Future is a Group wide programme which will deliver the placement of Royal Mail on a firm commercial footing. This includes ensuring the future provision of the Universal Service Obligation (USO), resolving the pension deficit, delivering an injection of private capital, the creation of an employee share ownership scheme and securing the separation of Post Office Limited, following the passing of the Postal Services Act 2011. The programme is scheduled to run until the injection of private capital through some form of a sale of Royal Mail.
Reporting directly to the Head of Privatisation; the purpose of the Programme Accountant is to ensure the project is properly resourced, funded and delivered within the agreed budget. You will be responsible for the programme budget, accounting procedures and control of expenditure. This exciting and challenging role also offers you the opportunity to have regular contact with key stakeholders including Shareholder Executives, The Royal Mail Executive team, Programme Strand leads, Programme Coordinators and Advisers. As well as hold direct responsibility for the programme resource management strategy and adherence across the programme (individual projects/work strands/supplier services etc.).
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| Job Type |
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Temporary |
| Contract Length |
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18 Months |
| Start Date |
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| Contact Details |
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| Job Title |
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Product Manager : Publishing Mail |
| Salary/rate |
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£44000 - £50000/annum |
| Location |
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London |
| Job Number |
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129158752 |
| Posted |
|
17/05/2012 (09:08) |
| Agency/Employer |
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Royal Mail |
| Description
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Accountabilities:
A successful applicant must be able to manage and develop a product portfolio for the Publishing Marketing, currently worth £120m pa. You must be able to deliver revenue targets through understanding the Unaddressed Market and to develop tactical solutions to retain and grow business. You will be required to optimise customer satisfaction through management of the end to end processes.
You will also be required to work across our customer base, commercial, operations, regulation and legal to develop a match fit Product that embrace the benefits of our World Class Mail and are considered to be market leading. A successful applicant would also be expected to have to generate a sound understanding of key competitive threats to Product Performance, and to develop appropriate strategies to protect Royal Mails interest.
You will also need to understand the value chain that the products sit within, leading you to developing solutions that will enhance the effectiveness of that value chain for the customers benefit. And lastly a successful applicant must be able to project manage specific initiatives to support the overall Product Strategy.
Competencies:
Below are key areas in which a successful applicant must show experience and strength:
To have extensive Market and Customer understanding and capacity to turn that understanding into Product Propositions. A successful candidate must also have the awareness of key competitors in the Market, and their relevant strengths and weaknesses. You must also have the capability to network across the business to influence outcomes through strong relationships.
Without question you must be able to create and deploy product plans. It would also be a benefit if the successful applicant has knowledge of the regulatory framework within which Royal Mail operates, developing plans that optimise performance in a compliant manner.
Location: Central London
Salary & Benefits
The salary for this position starts around circa £44,000, (dependant on experience) plus benefits of £4,200 Car Pot. Full private Healthcare. Entitlement to participate in the Senior Manager Bonus with a current on target bonus potential of 18%.
Business Area Information
The advertising market is currently worth c£16bn pa and is predicted to grow to pre recessionary levels over the next 3 years. Direct marketing makes other media more effective. Advertisers are looking to integrate their campaigns and they can achieve greater ROI when Direct Mail is part of the marketing mix.
Currently customers find Direct Mail not exciting, difficult and complicated. Large companies, agencies and SME’s not only need to buy postage (only c.45% of the total cost), but they also need to engage with so many suppliers to get started in the planning of campaigns, sourcing of an audience list, design, print and produce the mail, collect responses and evaluate the campaign.
In April 2012 we will launch our new media business to the top advertisers and their agencies. By linking our new business with the power of Royal Mail it will allow us to change behaviour in the market, to surprise and inspire our customers and deliver best in class direct campaigns. We will have a suite of products and services for each stage of the value chain focusing around planning, creative, data, print & production, distribution & response, and evaluation.
In order to maximise the opportunities for growing Direct Mail in the small and medium enterprise market we are also developing a partnership scheme for mailing agents.Through these services we will be able to provide a broader and more engaging customer proposition. This presents an exciting opportunity for those who wish to be part of this new unit in the future.
Royal Mail is a business with a proud heritage. Every day we deliver 62 million items to around 29 million addresses. Our brands - Royal Mail, Post Office and Parcelforce – are amongst the best known in the country. We are increasing our revenues, and have a team of over 163,000 people. But what really sets us apart isn’t what we’re doing now; it’s what we’ll be doing in the future.
We are going through a radical transformation to improve our business, grow our revenues and exploit the opportunities in the market. This is wholesale change, affecting every part of our business and everyone within it. That doesn’t necessarily mean it’s easy; it will be challenging, it will be exciting and it will be unique in its scale and variety.
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| Job Type |
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Permanent |
| Contract Length |
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N/A |
| Start Date |
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| Contact Details |
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| Job Title |
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New Business Executive |
| Salary/rate |
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£25000 - £28000/annum |
| Location |
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Nationwide - See advert for details, UK |
| Job Number |
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118452319 |
| Posted |
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09/05/2012 (10:59) |
| Agency/Employer |
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Royal Mail |
| Description
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New Business Executive - London, Essex, Reading and Oxford
Reporting to the Area Commercial Manager, the key focus of this role is to generate new business sales into the Parcelforce networks in line with the commercial direction.
Key Competencies
•Experience of delivering new business in a highly competitive sales environment with demonstrated results.
•Track record of working with a similar business area such as Distribution, Parcels, Courier and Express Services
•Proven influencing and negotiating skills at all levels
•Flexibility to travel
We are currently recruiting for the following locations:
• London
•Essex
•Reading
•Oxford
Parcelforce Worldwide is part of the Royal Mail Group Ltd (turnover £ 8.4 billion) and is one of the top five express carrier businesses in the UK, operating in what is a highly competitive express market environment. The vision of Parcelforce Worldwide is ‘To be the UK’s most trusted worldwide express carrier’.
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| Job Type |
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Permanent |
| Contract Length |
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N/A |
| Start Date |
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| Contact Details |
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| Job Title |
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Media Sales Consultant |
| Salary/rate |
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£40000 - £66000/annum |
| Location |
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London, London |
| Job Number |
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118451266 |
| Posted |
|
02/05/2012 (12:12) |
| Agency/Employer |
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Royal Mail |
| Description
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Media Sales Consultant
To sell Royal Mail Media/Marketing products to customers in the top 3000 direct to clients and indirectly through identified agencies
Accountabilities.
•Develop relationships and a good reputation with marketing decision makers in the top 3000 advertisers and with identified agencies
•Identify opportunities to sell Royal Mail Media/Marketing products direct, and through agencies, to the top 3000 advertisers
•Sell the full suite of Royal Mail Media/Marketing products which are, media planning, data, print and production, response evaluation and distribution to target customers in the top 3000 advertisers.
•To present detailed direct marketing solutions which integrate direct mail with other media to senior marketing decision makers
•Sell direct marketing solutions to grow a customer’s use of direct mail or encourage them to test and trial direct mail for the first time
•Convert leads for Royal Mail Media/Marketing products (either self generated or provided) through the sales stages to billing, working effectively with the rest of the Royal Mail Media/Marketing business.
•Deliver targeted revenues for distribution and other Royal Mail Media/Marketing products, and meet all agreed KPIs and diagnostics
•Use the sales CRM system extensively to ensure it is a true reflection of sales activity and performance, maintain a sufficient sales pipeline and qualify sales opportunities using an agreed process
•Develop a sales plan to deliver targeted revenues for Royal Mail Media/Marketing
Accountabilities
A successful applicant must be able to develop relationships and a good reputation with marketing decision makers in the top advertisers and with identified agencies. Through this you will be responsible identifying opportunities to sell Royal Mail products direct and through agencies.
You will also need to present detailed direct marketing solutions which integrate direct mail with other media to senior marketing decision makers. This will also include selling direct marketing solutions to grow the customer’s use of direct mail or encourage them to test and trial direct mail for the first time.
You must be able to covert leads and delivery on set targets as well as meet all agreed KPIs and diagnostics. You will also need to be able to use the sales CRM system extensively to ensure it is a true reflection of sales activity and performance, maintain a sufficient sales pipeline and qualify sales opportunities using an agreed process.
Competencies
As a successful applicant you must be able to have a high level of understanding of the advertising market. We are also looking for people who have career experience in selling at least two different types of media. For example; Press, Digital and Radio.
A key aspect would also be to be able to build effective sales relationships direct with customers and also with key sales channel partners. Another key aspect that we are looking for is people whom have excellent sales skills and be able to demonstrate these through experience in high level negotiations and closing significant deals at board level.
The salary for this position is circa £40,000 - £66,000, (dependant on experience) plus benefits of £4,200 Car Pot. Full private Healthcare. Entitlement to participate in the Senior Manager Bonus with a current on target bonus potential of 30% and stretch of 45%.
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| Job Type |
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Permanent |
| Contract Length |
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N/A |
| Start Date |
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| Contact Details |
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| Job Title |
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Data Planner / Manager |
| Salary/rate |
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£45000 - £55000/annum |
| Location |
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London, London |
| Job Number |
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119133107 |
| Posted |
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02/05/2012 (12:11) |
| Agency/Employer |
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Royal Mail |
| Description
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Data Planner / Manager
Delivering clients data campaigns and RM revenue by, demonstrating how data can be used to plan more effective communications, to deliver tangible improvements in business performance.
Accountabilities.
•Working with the client and the media sales team to understand a client's data & audience objectives
•Responsible for bringing together all data insight for each individual proactive and reactive client pitch to win new revenue for Royal Mail Media/Marketing against revenue KPi’s
•Responsible for bringing together all data including targeting and segmentation for each individual proactive and reactive client pitch
•Apply results into communication plans across a variety of BTL marketing communications channels
•Owner of RM data insight tools for pitch processes and management of RM data pitch budget.
•Own the data planning best practices feeding into the monthly reviews and business improvement. Eg capturing specialist audiences
Accountabilities
A successful applicant must be able to work with clients and the media sales team to help understand the client's business and audience objectives. Through this you will be responsible for bringing together all the media insight for each individual proactive and reactive client pitch to win new revenue for Royal Mail against revenue KPi’s.
You will also need to be responsible for bringing together all data including targeting and segmentation for each individual proactive and reactive client pitch. You must be able to; Apply results into communication plans across a variety of BTL marketing communications channels. Be the owner of Royal Mail data insight tools for pitch processes and management of Royal Mail data pitch budget. And be able to own the media planning best practices feeding into the monthly reviews and business improvement. Eg capturing specialist audiences.
Competencies
As a successful applicant you must be able to have the ability to turn media and audience knowledge into compelling and persuasive brief for Royal Mail sales to pitch to clients. Have a full data market understanding and expert opinion.
A key aspect would also be to have experience in managing client / Media sales relationships to ensure respect and trust in your judgment. Have an understanding of modelling techniques and a strong marketing & data analysis background.
You must have the ability to work in a high-pressure role and meet client deadlines. Have a full media understanding and expert opinion in all digital and direct media. Be an excellent problem solver and be interested in the detail. You will also need to have experience with such marketing tools as TGI.
The salary for this position is circa £45,000 - £55,000 (dependant on experience) plus benefits of £5,500 Car Pot or £5,000 Full Cash Alternative. Full private Healthcare. Entitlement to participate in the Senior Manager Bonus with a current on target bonus potential of 18% and stretch of 24%.
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| Job Type |
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Permanent |
| Contract Length |
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N/A |
| Start Date |
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| Contact Details |
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| Job Title |
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Media Planner / Manager |
| Salary/rate |
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£45000 - £55000/annum |
| Location |
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London, London |
| Job Number |
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119133105 |
| Posted |
|
02/05/2012 (12:05) |
| Agency/Employer |
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Royal Mail |
| Description
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Media Planner / Manager
With continued expansion into new markets and sectors The Royal Mail are looking to attract top level Media Sales / Planner’s to join a new team within the company. As a Media Planner you will create client campaigns, maximising the impact of a client’s campaign by adding Royal Mail media products to demonstrating that campaigns reach their target audiences as effectively as possible, combing creative thinking with factual analysis to develop appropriate strategies
Responsibilities
•Working with the client and the media sales team to understand a client's business and advertising objectives
•Responsible for bringing together all media insight for each individual proactive and reactive client pitch to win new revenue against revenue KPi’s
•Creates detailed proposals, with media and cost schedules and management of RM pitch budget.
•Liaising with data planners and additional creative/ production services if needed
•Thinking creatively about ways to represent direct marketing in client pitches
•Strong undertaking of media research using specialist industry resources to substantiate the pitch
•Own the media planning best practices feeding into the monthly reviews and business improvement. E.g. use of market leading tools including Touch points / TGI
•Identifying target audiences and analysing their characteristics, behavior and media habits to link with data planners
Accountabilities:
A successful applicant must be able to work with clients and the media sales team to help understand the client's business and advertising objectives. Through this you will be responsible for bringing together all the media insight for each individual proactive and reactive client pitch to win new revenue for Royal Mail against revenue KPi’s.
You must be able to; create detailed proposals, with media and cost schedules and management of Royal Mail pitch budget. Liaise with data planners and additional creative/ production services if needed. And be able to own the media planning best practices feeding into the monthly reviews and business improvement. Eg use of market leading tools including touch points / TGI.
Another key aspect of the role is to be able to identify target audiences and analyzing their characteristics, behaviour and media habits to link with data planners.
Competencies:
As a successful applicant you must be able to have the ability to turn media and audience knowledge into compelling and persuasive brief for Royal Mail sales to pitch to clients. You must have the ability to work in a high-pressure role and meet client deadlines. Have a full media understanding and expert opinion in all digital and direct media. Be an excellent problem solver. You will also need to have experience with such marketing tools as TGI.
The salary for this position is circa £45,000 - £55,000 (dependant on experience) plus benefits of £5,500 Car Pot or £5,000 full cash alternative. Full private Healthcare. Entitlement to participate in the Senior Manager Bonus with a current on target bonus potential of 18% and stretch of 24%.
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| Job Type |
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Permanent |
| Contract Length |
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N/A |
| Start Date |
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| Contact Details |
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