| Job Title |
|
Spanish & Italian Web Assistant |
| Salary/rate |
|
£22000 - £25000/annum plus bonus and benefits |
| Location |
|
London , South East |
| Job Number |
|
113578870 |
| Posted |
|
07/02/2012 (15:27) |
| Agency/Employer |
|
ALS IT Ltd |
Description
|
|
My Client a large global organisation is seeking a skilled Web Assistant, who must be Fluent in Spanish, Italian and English. You must have excellent experience in Adobe Audition, Adobe Photoshop, DreamWeaver, HTML and working knowledge of FTP. As well as strong MS Office experience. The Web Assistant must also be able to speak and write fluently in Spanish, Italian and English, have solid customer service skills and a professional/confident telephone manner. Some experience with web streaming/broadcasting is a bonus.
The successful candidate must be a team player, who is keen to work in an energetic environment. Permanent position based in South East London looking to pay between £22,000 - £25,000 depending on experience Plus a generous bonus scheme and additional benefits.
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| Job Type |
|
Permanent |
| Contract Length |
|
N/A |
| Start Date |
|
asap |
| Contact Details |
|
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| Job Title |
|
Swedish Web Assistant |
| Salary/rate |
|
£22000 - £25000/annum plus benefits and bonus |
| Location |
|
London , South East |
| Job Number |
|
113578855 |
| Posted |
|
07/02/2012 (15:06) |
| Agency/Employer |
|
ALS IT Ltd |
| Description
|
|
My Client a large global organisation is seeking a skilled Web Assistant, who is Fluent Swedish. You must have excellent experience in Adobe Audition, Adobe Photoshop, DreamWeaver, HTML and working knowledge of FTP. As well as strong MS Office experience. The Web Assistant must also be able to speak and write fluently in Swedish and English, have solid customer service skills and a professional/confident telephone manner. Some experience with web streaming/broadcasting is a bonus.
The successful candidate must be a team player, who is keen to work in an energetic environment. Permanent position based in South East London looking to pay between £22,000 - £25,000 depending on experience Plus a generous bonus scheme and additional benefits.
|
| Job Type |
|
Permanent |
| Contract Length |
|
N/A |
| Start Date |
|
asap |
| Contact Details |
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| Job Title |
|
PMO Officer |
| Salary/rate |
|
£220 - £270/day |
| Location |
|
Dunstable, Bedfordshire |
| Job Number |
|
113578742 |
| Posted |
|
07/02/2012 (11:40) |
| Agency/Employer |
|
ALS IT Ltd |
| Description
|
|
PMO Officer
My client, a large professional services organisation is seeking a PMO officer to join its site in Southwark on an initial 3 months contract paying between £220 - £270 per day.
The successful applicant will be responsible for providing day to day support to a busy Project Management Office. Tasks include:
Responsible for project status updates and KPI updates on SharePoint
Weekly exception reporting and liaising with PMs to ensure project documentation is produced in a timely fashion and milestones are not missed
Ad hoc updates to project finance books during the month
Assisting in month end finance/actuals updates to finance books and WIP/Work programme reporting
Assisting the Portfolio Manager with resource planning
Raising of Purchase Orders on SAP as required by PMs for procurement
Raising and monitoring of projects invoices
Light touch project management for all small works
Ad hoc meeting minute taking where required
The successful candidate will have previous PMO experience and a thorough understanding of Project Management Methodology. You will have experience with project financials/finance books and will have strong experience with Microsoft Office (Word/Excel/Project) and SAP for purchasing and invoicing. You must be able to demonstrate an understanding of Project P&Ls as well as the ability to work under pressure and to tight deadlines.
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| Job Type |
|
Contract |
| Contract Length |
|
Initial 3 months |
| Start Date |
|
ASAP |
| Contact Details |
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| Job Title |
|
Technical Change Manager |
| Salary/rate |
|
£350 - £400/day |
| Location |
|
Dunstable, Bedfordshire |
| Job Number |
|
113578727 |
| Posted |
|
07/02/2012 (11:28) |
| Agency/Employer |
|
ALS IT Ltd |
| Description
|
|
Technical Change Manager
Technical Change Manager with expertise in a wide range of technical infrastructure disciplines is needed by a professional services company to provide their client with a technical resource capable of challenging decisions and changes made by all 3rd party suppliers that could lead to business risk.
Duties & Responsibilities:
- Technical review of all changes submitted by 3rd party suppliers
- Technical representation at Risk Reviews conducted by suppliers.
- To raise any technical or business risks
Attendance at the Weekly Change Advisory Board to ensure all risks are captured and accepted or rejected.
- To provide advice and guidance on potential risk mitigations that can be put in place to minimise business impact.
The ideal candidate will have:
Strong technical knowledge of a wide range of infrastructure components including, but not limited to:
Wintel
VMWare / ESX
Networking
SQL
Oracle
DR & Resilient infrastructures
Knowledge of Remedy, ServiceNow and BMC products would be an advantage
Skills And Attributes:
- High levels of drive and determination
- Ability to think outside the box
- Excellent customer care and communication skills
- Ability to manage priorities to meet the needs of the business
- Able to manage and motivate others within the team
- Excellent personal planning, time management and interpersonal skills
- Demonstrable pro-activity within the organisation
- Ability to liaise with multiple complex 3rd party organisations
- Demonstrate an appreciation of business risk when assessing any changes
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| Job Type |
|
Contract |
| Contract Length |
|
Initial 3 months |
| Start Date |
|
Immediate start |
| Contact Details |
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| Job Title |
|
Technical Architect - Network |
| Salary/rate |
|
£400 - £480/day |
| Location |
|
Central London, London |
| Job Number |
|
113577428 |
| Posted |
|
02/02/2012 (14:29) |
| Agency/Employer |
|
ALS IT Ltd |
| Description
|
|
Technical Infrastructure Architect with strong Networking / Cisco routing and switching
Must have good written and presentational skills, experience of customer engagement in a project context and proposal writing in terms of winning new business.
- Ability to write detailed technical documentation as part of project delivery work
- Exposure to and knowledge of project delivery methodologies and project delivery
- 5 years General Networking Experience including Routing & Switching
- Checkpoint NGX skills
- Cisco ASA skills
- Understanding of VOIP concepts (Mitel preferably)
- Local Government Experience
- Understanding of Government security and/or one of the following GSi/GCSX/Connecting for Health/PCI
- Windows Knowledge is favourable but not essential
- VM knowledge is favourable but not essential
If you would like to apply for this exciting role, please send your cv without delay. All applications are give careful consideration although due to the volume of applications it is possible only to reply personally to those who most closely match the role requirements.
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| Job Type |
|
Contract |
| Contract Length |
|
3 months |
| Start Date |
|
feb 2012 |
| Contact Details |
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| Job Title |
|
French Customer Conferencing Coordinator |
| Salary/rate |
|
£16500 - £17000/annum bonus and benefits |
| Location |
|
London , South East |
| Job Number |
|
109177690 |
| Posted |
|
02/02/2012 (14:17) |
| Agency/Employer |
|
ALS IT Ltd |
| Description
|
|
French Customer Coordinator
My client is seeking a fluent French speaker to join a multilingual global organisation that provides services and solutions of Conferencing. You will be responsible for all inbound communication (telephone and email etc) and provide the highest level of customer service to both French and English customers. Taking telephone bookings/reservations and booking customers into a conferencing call remotely from the clients offices. The successful candidates must have a high standard of spoken and written English skills, a strong and confident telephone manner, with a background in customer service. This is a permanent, full time position based in South East London (very commutable from Victoria Station and London Bridge Station). Salary: £17,000 per annum, plus a generous bonus scheme and additional benefits.
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| Job Type |
|
Permanent |
| Contract Length |
|
N/A |
| Start Date |
|
asap |
| Contact Details |
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| Job Title |
|
Dutch Speaking Customer Coordinator |
| Salary/rate |
|
£17000/annum bonus and benefits |
| Location |
|
London, South East |
| Job Number |
|
109176726 |
| Posted |
|
02/02/2012 (14:15) |
| Agency/Employer |
|
ALS IT Ltd |
| Description
|
|
Seeking a Fluent Dutch speaker to join a multilingual organisation that provides service and solutions of conferencing remotely from their office based in South East London. You will coordinate and manage audio conference calls from start to finish providing the highest level of customer service to Dutch and English customers. Dealing with all inbound communications via (telephone, email etc.) The successful candidates must have a strong, confident telephone manner and have come from a customer service background. Permanent full time position, salary £17,000 per annum, plus a generous bonus and additional benefits.
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| Job Type |
|
Permanent |
| Contract Length |
|
N/A |
| Start Date |
|
|
| Contact Details |
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| Job Title |
|
Service Desk Performance Manager / Team Leader |
| Salary/rate |
|
£18 - £20/hour |
| Location |
|
United Kingdom, Birmingham |
| Job Number |
|
113575400 |
| Posted |
|
26/01/2012 (15:56) |
| Agency/Employer |
|
ALS IT Ltd |
| Description
|
|
Large professional services organisation are recruiting for an interim Service Desk Performance Manager / Service Desk Team Lead to cover for a 6 month secondment the ideal candidate will have over three years experience in a service desk management role, experience of working in a large commercial environment, excellent customer service skills, understanding of ITIL (ITIL V3 Foundation), awareness of ISO 9001/20000. Technical knowledge includes Windows 7, MS Office 2007, BMC Remedy, Alcatel-Lucent etc. The role requires a pro-active, well organised individual with a methodical approach to problem solving at all levels.
Responsibilities:
Deliver Service Desk Service and manage Service Desk staff, being responsible for the operational performance of their team.
Provide a point of escalation for issues within their team, and a point of delegation from senior management.
Meet all call answering and first-level resolution KPIs
Deliver a high-quality call answering, logging and customer service facility
Ensure that all incoming Incidents and requests are logged, diagnosed and escalated to appropriate and consistent quality standards
Provide suitable input to ensure accuracy of SLA and service performance reporting.
Manage the delivery of high-quality first and Second level Support
Deliver to first level resolution targets and improve on first level resolution
Deliver a high-quality response and resolution service for Incidents in line with target SLAs
Liaise and work with all relevant support areas in the escalation of Major Incidents
Co-ordinate Service centre to ensure accurate and appropriate high-quality communications are delivered to customers during service interruptions
Contribute to Problem Management reviews and process
- Maintain a stimulating and learning working environment for Service Desk staff
- Identify training needs for Service Desk staff and liaise develop suitable training programmes
- Maintain a regular internal communications schedule.
- Provide a regular communications presence to customers across the organisation to maintain a positive and accurate image of the Service Desk.
Some travel and out of hours may be required.
If you have great team leading skills and you would like to apply for this vacancy, please send your cv without delay.
All applications are given careful consideration although due to the volume of applications it is only possible to respond directly to candidates who most closely match the role requirements.
|
| Job Type |
|
Contract |
| Contract Length |
|
6 months |
| Start Date |
|
Feb 01 2012 |
| Contact Details |
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| Job Title |
|
Jobs starting in February 2012! Customer Service Representatives |
| Location |
|
North London, London |
| Job Number |
|
109176016 |
| Posted |
|
23/01/2012 (14:28) |
| Agency/Employer |
|
ALS IT Ltd |
| Description
|
|
Jobs starting in February 2012! Customer Service Representatives needed for a Contact centre in Enfield, North London
A large and very well known professional services organisation based in Enfield, North London will be recruiting for new Customer Service Representatives to join their large Inbound Contact Centre team in February 2012!
Due to a recent expansion within the organisation, my client will be recruiting for new Customer Service Representatives to join their busy contact centre working flexible shifts between 6:00am 10:00pm Monday to Sunday. Ideally, you will have come from a Customer Service/Call Centre background and MUST have clear and concise English language skills (both spoken and written).
You will be responsible for dealing with inbound communication from both new and existing customers via the telephone, email, web and post and will be accountable for providing exceptional levels of customer service. It is essential that you are able maintain a polite and professional telephone manner in all circumstances and remain confident and articulate when dealing with large volumes of inbound calls.
My client is paying approximately £8.00 per hour and is offering the possibility of a permanent position after a successful 3 month probationary period. Full time and part time roles available.
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| Job Type |
|
Temporary |
| Contract Length |
|
N/A |
| Start Date |
|
Approx. Februar |
| Contact Details |
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| Job Title |
|
C / C++ or Java Developer |
| Location |
|
West London, London |
| Job Number |
|
113573088 |
| Posted |
|
19/01/2012 (10:47) |
| Agency/Employer |
|
ALS IT Ltd |
| Description
|
|
C / C++ or Java Developer
My client, based in Chiswick, West London is seeking two Software Application Developers to join them on a permanent full time basis.
The successful applicants will be qualified to degree level (2:1 pass minimum) and will have at least 6 months of experience programming using either or C / C++ / Java under any of the Unix flavours (Linux, AIX, Redhat etc).
You must have excellent verbal and written English communication skills with a demonstrable passion for software development.
My client is offering between £23k - £30k depending on experience for this exciting opportunity! You could soon be working in a vibrant environment undertaking new development work with real opportunities to gain new skills and experience!
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| Job Type |
|
Permanent |
| Contract Length |
|
N/A |
| Start Date |
|
asap |
| Contact Details |
|
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|
|
| Job Title |
|
Dutch and French speaking customer coordinator |
| Salary/rate |
|
£17000 - £17500/annum bonus and benefits |
| Location |
|
London, South East |
| Job Number |
|
109176654 |
| Posted |
|
12/01/2012 (10:23) |
| Agency/Employer |
|
ALS IT Ltd |
| Description
|
|
Seeking a Fluent Dutch and French speaker to join a multilingual organisation that provides service and solutions of conferencing remotely from their office based in South East London. You will coordinate and manage audio conference calls from start to finish providing the highest level of customer service to Dutch, French and English customers. Dealing with all inbound communications via (telephone, email etc.) The successful candidates must have a strong and confident telephone manner and have come from a customer service background. Permanent, full time position based in South East London, salary £17,000 per annum, plus a generous bonus and additional benefits.
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| Job Type |
|
Permanent |
| Contract Length |
|
N/A |
| Start Date |
|
asap |
| Contact Details |
|
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