 |
| Job Title |
|
Hospital Consultant Liaison Officer |
| Salary/rate |
|
£43000 - £49500/annum |
| Location |
|
North West London, London |
| Job Number |
|
118455557 |
| Posted |
|
27/05/2012 (13:44) |
| Agency/Employer |
|
Key Employment |
Description
|
|
INTRODUCTION:
Reporting to the Consultant Liaison Manager this position requires a candidate who is focused on maintaining and developing relationships with referrers and consultants practising, or wishing to practice at this leading private Hospital. The role is dynamic and encompasses market analysis as well as identifying and pursuing opportunities for growth.
DUTIES TO INCLUDE:
In collaboration with the CLM, evaluate, analyse, and interpret market utilisation data for consultant service areas, including market share data for primary facility service areas, ensuring that relationship priorities are identified.
Evaluate, analyse, and interpret market demographics, including population, age, gender, race, and projected trends for both consultants and patient populations.
# Review current communication patterns between Consultant and Hospital leadership and staff.
Facilitate high-levels of consultant satisfaction on an on-going basis
Establish a trustworthy working relationship, including face to face meetings with consultants and their medical secretaries or practice managers, incorporating an understanding of individual preferences and needs.
Complete follow-up meetings with physicians, practice managers, and/or other providers as needed to close new or additional business, ensuring that internal and external obstacles to business growth and retention are identified and minimised or eliminated
To act as a change agent when required, and functionally drive forward changes
Prepare and present monthly reports, identifying trends, additional business opportunities, and obstacles to new business growth
To increase market intelligence in order to aid consultant recruitment, and in this regard feedback information to CLM
To increase consultant trust, confidence.
On direction from the CLM from time to time other duties may be considered necessary for the facilitation of this role
An ability to work flexibly, including some unsocial hours, are integral to the role and maintaining appropriate links and access to the consultants
REQUIREMENTS:
Degree educated
3-4 years experience in a healthcare setting (ideally a hospital environment)
3 years Sales/Business Development experience
Resilience and can-do attitude
Ability to work outside of normal working hours as required (early morning/late evening meetings)
Experience of business development/sales in a private UK hospital would be an advantage.
|
| Job Type |
|
Permanent |
| Contract Length |
|
Permanent |
| Start Date |
|
ASAP |
| Contact Details |
|
 |
|
|
|
|
 |
| Job Title |
|
Medical Secretary |
| Salary/rate |
|
£13/hour |
| Location |
|
London, Bedfordshire |
| Job Number |
|
120261615 |
| Posted |
|
22/05/2012 (16:22) |
| Agency/Employer |
|
Key Employment |
Description
|
|
Position Summary
To be part of a team of medical secretaries providing full medical secretarial support to a group of physicians in a busy environment.
Requirements
Must have private medical secretarial experience of at least three years. The AMSPAR qualification is desirable. A confident and calm manner, with a flexible approach and a keen interest in promoting the consultant and his practice. The ability to prioritise, work under pressure and be flexible is essential, as is the ability to work well in a team.
General Responsibility
Be the first point of contact between the patient and the physician. Liaise with all in-house departments as well as insurance companies, embassies and other hospitals. Provide comprehensive administrative support, booking appointments, typing letters, arranging onward referrals and ensuring that the practice runs smoothly.
PRINCIPAL DUTIES:
To arrange appointments, liaising with internal and external departments.
To manage correspondence and telephone enquiries as directed.
Maintain and file accurate records.
Prioritise work to ensure deadlines are met.
Maintain stationary/stock levels.
Use hospital computer system to register/obtain client information.
ADDITIONAL SPECIALIST DUTIES:
To be responsible for all relevant Clinics.
To be responsible for all aspects of organisation relating to your department
To be responsible for the booking of Consulting Rooms for sessional consultant users in consultation with the unit Administrator.
To be responsible for all clinical correspondence and audiotyping.
To liaise with consultants and their secretaries ensuring the smooth running of the Out-Patients Clinics.
To be responsible for compilation of clinic lists and ensuring relevant departments receive a copy.
To ensure the unit Administrator is kept informed of all issues relating to the Clinics.
To maintain a documented record of any issues arising from the relevant Clinics, i.e. complaints and ensure that the Unit Administrator is notified.
To provide cover for the Unit Administrator in their absence.
|
| Job Type |
|
Temporary |
| Contract Length |
|
immediate |
| Start Date |
|
|
| Contact Details |
|
 |
|
|
|
|
 |
| Job Title |
|
PA to Private Hospital Chief Operating Officer |
| Salary/rate |
|
£28000 - £30000/annum |
| Location |
|
Central London, London |
| Job Number |
|
126245268 |
| Posted |
|
22/05/2012 (11:45) |
| Agency/Employer |
|
Key Employment |
Description
|
|
INTRODUCTION:
This post is working within a leading Private Hospital in London. To provide personal secretarial and administrative support to the Chief Operating Officer. To act in a strong capital project co-ordination role across the Hospital facility.
The principle aim of this role is "To pro-actively manage the COO rather than be managed by the COO".
DUTIES TO INCLUDE:
To arrange appointments, liaising with internal and external departments and customers.
To manage correspondence and telephone enquiries.
Maintain and file accurate records.
Prioritise work to ensure deadlines are met.
Arrange meetings and take and distribute minutes.
Maintain stationary/stock levels.
To undertake duties as requested by the COO.
Project an efficient and professional image.
"To pro-actively manage the COO rather than be managed by the COO".
Maintain confidentiality of highly sensitive and personal information.
Co-ordinate receipt of work, requested by the COO, from other departments
Collate statistics/data for reporting as directed.
Cover when required the receptionist and other secretarial services in the executive office.
To manage the co-ordination of projects including managing contractors, project plans and budgets under direction from the COO.
REQUIREMENTS:
"To pro-actively manage the COO rather than be managed by the COO".
Excellent Organisational Skills are essential.
A natural confidence is critical
Good sense of humour
To project an efficient and professional image.
Extremely Computer literate
Good spoken and written English
Previous experience at senior secretarial or project management level
Good spoken and written English
Secretarial skills/qualification
Previous experience at senior secretarial or project management level
Extremely Computer literate
|
| Job Type |
|
Permanent |
| Contract Length |
|
Permanent |
| Start Date |
|
ASAP |
| Contact Details |
|
 |
|
|
|
|
 |
| Job Title |
|
Office Coordinator / Secretary |
| Salary/rate |
|
£25000 - £28000/annum |
| Location |
|
South West London, London |
| Job Number |
|
126245248 |
| Posted |
|
22/05/2012 (10:56) |
| Agency/Employer |
|
Key Employment |
Description
|
|
INTRODUCTION:
This post is to assist the Managing Director in the service and daily tasks, supporting the business in ensuring excellent customer service, quality and sales, through delivering an excellent PA / Office Coordinator support. Will also be involved in the project management and ensuring that all administrative and secretarial functions are to the highest standard and deadlines are met.
COMPANY DETAILS:
This is a small company that is growing and is a Political Consultancy organisation. With this in mind someone interested / knowledgeable about politics is a very strong advantage.
DUTIES TO INCLUDE:
Office Coordinator Role / Secretarial Duties:
Secretarial Functions:
Email Flow - checking all incoming mail and bring forward on to do list for Paul’s attention
Responding to mail as requested
Extensive Diary appointments to be made/book meetings
Ensuring that Paul is aware of appointments & meetings - Reminder service
Setting up new appointments/proposals
Setting up completion meetings
Post - sort and bring forward for Paul’s attention
Set in place standard templates for: Project progress, Customer satisfaction, Customer service email
Administration Functions:
Setting up new systems - templates, records, etc
Produce weekly opportunity report
Filing
Finance Functions:
Finance
Paying bills - contact suppliers to arrange your details to be added to their system allowing you to work/deal and pay any bills
Petty Cash - set up office petty cash and post all expenditure reconciling weekly
Invoicing
Facilities:
Communications
Telephones and providers
IT Office Machinery, Photocopier, printer
Computer systems providers
REQUIREMENTS:
Multitasking
Excellent English Grammar & Spelling
Understanding of Politics
Previous Secretarial / Office Coordinator experience
Well presented
Excellent Diary Maangement
Good sense of humour
Advanced MS Office Skills
Some Billing / Invoicing experience
High Confidential
|
| Job Type |
|
Permanent |
| Contract Length |
|
Permanent |
| Start Date |
|
ASAP |
| Contact Details |
|
 |
|
|
|
|
 |
| Job Title |
|
Project Accountant |
| Salary/rate |
|
£28000 - £34500/annum |
| Location |
|
Central London, London |
| Job Number |
|
101346327 |
| Posted |
|
18/05/2012 (09:30) |
| Agency/Employer |
|
Key Employment |
Description
|
|
INTRODUCTION:
This post is working for one of Londons top private Hospitals.
To provide internal managers and the hospital Chief Finance Officer with accurate and timely financial and statistical information as well as supporting and assisting them to manage their functions within budgets.
DUTIES TO INCLUDE:
To prepare management accounts at the month end to a high standard ensuring the accuracy and completeness of reporting.q Responsible for the collation and distribution of the monthly Hospital and corporate Financial Reporting Packs to the published deadlines.
Investigating on-going accruals and irregularities.
Assist with the monthly Hospital and Corporate Reporting Packs.
Assist in preparation of annual budget, including preparation of the budget models for submission to the hospitals, review of the models on return and entry of the figures into Meditech ensuring any changes are monitored.
To maintain and improve your knowledge of the internal and external issues impacting the business.
Provide training and support the department and hospital management on interpretation of financial reports.
Liaise and assist internal and external auditors
Complete and submit National Statistics Analysis returns
Provide statistical information for the Independent Healthcare Association.q Assist in the pricing and charge code project.
Assist in the ongoing revenue capture project.
Any other special projects and ad hoc duties as required.
REQUIREMENTS:
CIMA, ACMA, ACA or ACCA
Experience of preparation of management accounts and support to cost and profit centre managers.
Experience in a similar organization such as a Hospital or Hotel.
Detailed knowledge of groups accounting/finance systems (knowledge of Meditech would be beneficial).
Computer literate including an excellent knowledge of Excel (macros, pivot tables).
Experience of management reporting
Excellent communication skills
Good customer service skills
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| Job Type |
|
Permanent |
| Contract Length |
|
Permanent |
| Start Date |
|
ASAP |
| Contact Details |
|
 |
|
|
|
|
 |
| Job Title |
|
Conference Program Administrator |
| Salary/rate |
|
£24000 - £28000/annum |
| Location |
|
South West London, London |
| Job Number |
|
126244919 |
| Posted |
|
18/05/2012 (09:12) |
| Agency/Employer |
|
Key Employment |
Description
|
|
INTRODUCTION:
A medical events company is looking for an assistant to help with the coordination and running of a large annual event, which is well established amongst renowned Professors and Medical Consultants. You will be required to assist in the representation of this company and event through various communications, including face-to-face interaction with these medical professional VIPs and personal presentation and grammar should be exceptional.
A lot of time will be spent on programming a new database/program to support the large conferences.
AREAS OF RESPONSIBILITY:
Access Database
- You will be required to operate a very complex MS Access Database, including the production of Queries, Tables and Reports at the request of the Professor and Operations Director.
- Be able to learn and negotiate your way around the database in a quick and efficient manner, as well as be able to locate information and input information accurately
MS Office
- In addition to the large database you will need to have excellent PowerPoint, Word and Excel Skills.
- Be able to produce excellent presentations using PowerPoint with minimal guidance and to ensure that all information is produced with correct spelling and grammar
- To assist with the production of materials & correspondence ensuring that it is to an exceptional high standard.
Additional IT Skills
- You will need to have strong IT skills to assist in the development of a new program and the successful transfer of data etc. Ideally you will have a BSc in IT&S or equivalent
Events
- To assist with the large Event and to coordinate with the Professor, Operations Director and medical professionals.
- Ensure that all materials required are delivered, ensuring accuracy at all times
- Assist with the meeting and greeting of attendees and to offer any help where required
Administration
- You will be required to assist with the typing of letters and correspondence therefore excellent English Grammar and Spelling is essential
- You will be part of the team and be required to deal with telephone enquiries and calls as well - a good speaking voice is required.
REQUIREMENTS:
- Exceptional personal presentation
- Exceptional communication skills, including verbal and English grammar
- Advanced MS Access, PowerPoint, Excel and Word Skills
- BSc in Computer Science / IT&S or equivalent
- Some experience of event coordination
- Ability to work under pressure and to prioritise
- Ability to work to deadlines
- Strong organisational skills
- To have a friendly and helpful manner
- To be flexible in regards to hours and tasks given
- To be a team player
- Some experience of the medical industry an advantage but not essential
|
| Job Type |
|
Permanent |
| Contract Length |
|
Permanent |
| Start Date |
|
ASAP |
| Contact Details |
|
 |
|
|
|
|
 |
| Job Title |
|
Chef de Partie |
| Salary/rate |
|
£17500 - £20000/annum |
| Location |
|
Central London, London |
| Job Number |
|
105164724 |
| Posted |
|
17/05/2012 (13:16) |
| Agency/Employer |
|
Key Employment |
Description
|
|
INTRODUCTION:
This post is working within a top London private Hospital that delivers a 4/5* standard of cuisine to its patients, guests and medical professionals.
The preparation and cooking of food for patients, patients’ guests and for staff. To achieve and maintain an efficient kitchen in regard to the high standards of production and hygiene expected by the hospital and its customers.
DUTIES TO INCLUDE:
q Follow food production worksheet and prepare food as requested
q To liase with senior chefs on the daily activities
q Prepare special diets
q Prepare daily jobs lists
q Supervise junior staff, ensuring quality standards are maintained
q Place invoices for supplies on the profit system
q Monitor stock levels weekly
q Daily temperature checks on refrigeration units
REQUIREMENTS:
Previous experience as working as a DCDP or CDP in a 4/5* Environment such as a Hotel or Private Hospital
Good basic education
City & Guilds 706 (1&2)
Basic Food Hygiene regulations and practice
Knowledge of relevant hospital policies and procedures
Health and Safety training
Lifting and Handling
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| Job Type |
|
Permanent |
| Contract Length |
|
Permanent |
| Start Date |
|
ASAP |
| Contact Details |
|
 |
|
|
|
|
 |
| Job Title |
|
FOH Porter / Hospital Assistant |
| Salary/rate |
|
£15500 - £16000/annum |
| Location |
|
Central London, London |
| Job Number |
|
130009253 |
| Posted |
|
17/05/2012 (10:09) |
| Agency/Employer |
|
Key Employment |
Description
|
|
INTRODUCTION:
A leading private Hospital in central London is looking for a 4/5* Hospital Porter / Concierge to ensure its guests receive a first class welcome to the Hospital. To provide a portering/security service of the highest quality to all departments, staff, patients and visitors. Please note you MUST have a clean driving licence.
DUTIES TO INCLUDE:
Provide a portering/security service to include delivery/collection of mail, linen, drugs and other items as requested.
To appear professional and courteous at all times, whilst providing support to other departments within the unit
To provide a car valeting service as and when required
To assist patients with luggage and to escort them to their rooms
To relieve reception staff for breaks
To check gauges and safe storage of gas bottles, changing them as necessary
Part of hospital fire and safety team
Part of the crash team
REQUIREMENTS:
1+ years experience as a porter / Concierge in a 4/5* Hotel or Hospital FOH Assistant
Fluent English
Experience with in hotel or hospital
Excellent customer service skills
Full clean UK/EU driving licence required
Able to work nights where necessary.
|
| Job Type |
|
Permanent |
| Contract Length |
|
Permanent |
| Start Date |
|
ASAP |
| Contact Details |
|
 |
|
|
|
|
 |
| Job Title |
|
Staff Midwife - Top Hospital |
| Salary/rate |
|
£32000 - £36000/annum |
| Location |
|
Central London, London |
| Job Number |
|
120260503 |
| Posted |
|
14/05/2012 (09:49) |
| Agency/Employer |
|
Key Employment |
Description
|
|
INTRODUCTION:
This post is working for a leading private Hospital for Women and Children. To provide a high standard of care within the guidelines of clinical governance and Professional standards. To provide management and leadership to all staff in the absence of the sister. To promote a positive customer care approach which enhances the profile of both the hospital and organization and to ensure budgetary controls and goals are achieved.
DUTIES TO INCLUDE:
To demonstrate good clinical practice at all times and to be accountable for own actions
Prioritising workloads and directing staff and resources accordingly
Regularly deputies for Sister, by acting as a shift leader, providing management and leadership in her absence,
Make efficient use of available resources and ensure revenue capture
Promote team working and a positive team spirit within the guidelines set out in the company Code of Conduct
Assess, plan and deliver care, based on individual client and family needs, undertaking ongoing evaluation of care to ensure high standards and clients needs are met.
Liaise with other specialties and professionals as appropriate to ensure continuity of care and the care needs of each individual client are met.
Take a proactive approach to ensuring any issue which may inhibit the ability to provide safe care in a well maintained environment are resolved promptly
Report to line manager or Department manager any issue which may inhibit the ability to provide safe care in a well maintained environment
Provide patients and families with research based and unbiased information regarding the care and management of their condition
Take a proactive approach to addressing concerns and issue raised by clients
Report to line manager or Department manager any issue which may prevent early resolution of these concerns or issues
Maintain accurate contemporaneous records of care given, in line and in adherence with the requirements of the LSA and other professional standards
Respect and ensure privacy and confidentiality for all clients, as set out within the Data Protection act
Support and act as role model for junior staff, promoting a learning environment
Support all grades of staff to enable them to reach their personal potential and make full use of their skills
Ensure equipment is in good working order and liaise with other departments/individuals as required to ensure this happens
Be responsible for the control, storage and administration of drugs and adherence to both the legal frame work for the administration of drugs and local policy
Involvement in projects and organizational initiatives as required
Promote the use of IT to enhance patient care
REQUIREMENTS:
Registered Midwife (part 10 of NMC)
Experience / qualification in specialty
1 years minimum post registration experience
Phlebotomy training desirable
Knowledge of relevant hospital policies and procedures
Health and safety training
Lifting and handling
|
| Job Type |
|
Permanent |
| Contract Length |
|
Permanent |
| Start Date |
|
ASAP |
| Contact Details |
|
 |
|
|
|
|
 |
| Job Title |
|
Part-time Paediatric Healthcare Assistant |
| Salary/rate |
|
£17000 - £19000/annum Salary is pro rata |
| Location |
|
Central London, London |
| Job Number |
|
120260483 |
| Posted |
|
14/05/2012 (09:15) |
| Agency/Employer |
|
Key Employment |
Description
|
|
INTRODUCTION:
This post is working in London's top private Hospital for Women and Children. To provide emotional and physical support to paediatric patients and families during examinations and procedures and assist consultants during clinics. To assist clinical staff in providing nursing care of the highest quality to patients. To perform administrative duties as required, to facilitate the smooth running of the department.
HOURS:
23-hours per week, including weekends / shifts
DUTIES TO INCLUDE:
q Provide basic nursing care to patients under the supervision of trained staff
q Develop competence in carrying out basic observations and recording the results
q To notify senior staff of changes/concerns in a patients condition
q Conversant with computer system
q Recognise own limitations and request assistance as necessary
q Monitor stock levels and report shortfalls
q Ensure clinical area are kept tidy
q Clean and check equipment, reporting faults
q Demonstrate a caring and supportive manner to patients and relatives
q Escort patients as required, either within the hospital or beyond
q Undertake administrative duties as required e.g. filing, making up admission packs
q Ensure all patient charges captured
q To wear correct uniform and appear clean and tidy at all times
REQUIREMENTS:
NVQ level 1 minimum
Background in child care in a Hospital / Private Clinic
Good computer skills.
Excellent people skills.
Friendly, happy personality with ability to work in a team.
Flexible hours.
|
| Job Type |
|
Permanent, Part Time |
| Contract Length |
|
Permanent |
| Start Date |
|
ASAP |
| Contact Details |
|
 |
|
|
|
|
 |
| Job Title |
|
ICT Customer Relations Team Leader |
| Salary/rate |
|
£30 - £37.88/hour |
| Location |
|
London, London |
| Job Number |
|
113601381 |
| Posted |
|
09/05/2012 (11:17) |
| Agency/Employer |
|
Key Employment |
Description
|
|
This is a ICT Business Partner role. The appointed candidate will be responsible for managing the customer projects team, project/programme management of Customer IT projects for new systems, or upgrades of existing systems, development of Account management/Customer relationship management, establishing clear standards and measures to monitor this function. Candidates will be educated to degree level or equivalent, have four years in Project or Programme Management and experience in a corporate ICT environment. Experience in Account Management/Customer relationship management. Experience in managing staff. Thorough understanding of the functions and services of a London Borough. Baseline Security Check Required
This role will lead the development of account management skills and expertise and establish clear standards and set measures to monitor ICT’s ability to deliver this function to the business. Therefore, an important part of this role will involve developing an effective business relationship with Directors and Chief Officers so that ICT becomes a trusted business partner able to provide strategic advice and guidance.
The role will engage with the relevant Chief Officers, Directors and their related management teams by developing an effective relationship between ICT Services and our customers by:
Operating as the lead ICT contact for strategic ICT developments at Cluster and Service Area level;
Providing ICT consultancy services to senior managers across the Authority;
Work closely with relevant Service Areas to develop and maintain their ICT in line with the overall Corporate ICT Strategy;
Lead on delivering transformational ICT projects for their respective Service Areas;
Deliver project management on key ICT projects on a project by project basis.
Working with 3rd party software suppliers, relevant external agencies e.g. Primary Care Trust, Central Government departments and other agencies.
Role involves working closely with Chief Officers, Functional Unit Managers and attending and reporting at Service Area Management Teams. Direct responsibility and accountability for setting and meeting chargeable workload targets for the team.
General management responsibility to account for the ICT costs incurred and equipment procured to deliver the technical implementation of major client systems through to smaller scale projects.
Autonomy
Works under broad direction. Full accountability for own technical work or project/supervisory responsibilities. Receives assignments in the form of objectives. Establishes own milestones, team objectives and delegates assignments. Work is often self-initiated.
Influence
Influences organisation, customers, suppliers and peers within industry on contribution of specialisation. Significant responsibility for the work of others and for the allocation of resources. Decisions impact on success of Service Area operational services along with the responsibility to lead on assigned projects i.e. results, deadlines and budget. Develops strategic business relationships with customers.
Complexity
Challenging range - variety of complex technical or professional work activities. Work requires application of fundamental principles in a wide and often unpredictable range of contexts. Understands relationship between specialism and wider customer/ organisational requirements.
Business skills
Provides clear recommendations to Senior Service Area management on new ICT investment. Can analyse, diagnose, design, plan, execute and evaluate work to time, cost and quality targets. Communicates effectively, formally and informally, with colleagues, subordinates and customers. Demonstrates leadership. Clear understanding of the relationship between own area of responsibility /specialisation to the employing organisation and takes customer requirements into account when making proposals. Takes initiative to keep skills up to date. Maintains awareness of developments in the industry. Can analyse user requirements and advise users on scope and options for operational improvement. Demonstrates creativity and innovation in applying solutions for the benefit of the user.
Staff will need to be flexible as the role may involve working in other locations relevant to the project and service areas that they work with. This may also require a flexible approach to working hours.
This job description is not exhaustive.
|
| Job Type |
|
Temporary |
| Contract Length |
|
ongoing |
| Start Date |
|
immediate |
| Contact Details |
|
 |
|
|
|
|
 |
| Job Title |
|
Sous Chef - Top Private Hospital |
| Salary/rate |
|
£28000 - £34000/annum |
| Location |
|
Central London, London |
| Job Number |
|
130009135 |
| Posted |
|
08/05/2012 (09:37) |
| Agency/Employer |
|
Key Employment |
Description
|
|
INTRODUCTION:
This Hospital is one of Londons top private hospitals and offers its patients and guests a 5* level of cuisine and dining experience. They are now looking for an experienced Sous Chef to join the Kitchen Brigade to assist in the delivery of excellent quality and standards within the catering department.
DUTIES TO INCLUDE:
The post holder will work as part of a multi disciplinary team to ensure the highest quality of product within cost constraints by supervising and participating in the preparation of food
Adheres to standards of food quality, recipes and preparation
Assists in overseeing all kitchen operational areas
Follows proper staffing guidelines
Supervises the set up and readiness of each item on menus
Oversees the seasonings, portions and appearance of food served
Stores unused food properly to minimise waste and maximise quality
Assures proper sanitation practices are followed
Assures smooth kitchen operation by co-ordinating with related Food and Beverage Departments
REQUIREMENTS:
Catering experience in a 4/5 star environment such as a Hotel or private Hospital
NVQ, 706/1, 706/2 or equivalent
Hold relevant health and safety training certificates;
Hold food preparation level 3 certificate
Experience in food costing and budgeting
Experience supervising kitchen staff
|
| Job Type |
|
Permanent |
| Contract Length |
|
Permanent |
| Start Date |
|
ASAP |
| Contact Details |
|
 |
|
|
|
|
 |
| Job Title |
|
Support Engineer |
| Salary/rate |
|
£15 - £18.68/hour |
| Location |
|
London, London |
| Job Number |
|
131015188 |
| Posted |
|
03/05/2012 (14:33) |
| Agency/Employer |
|
Key Employment |
Description
|
|
To install PC and Server hardware and software and to maintain a record of all IT related equipment in the council.
To provide comprehensive software and hardware support, both over the telephone and face to face as required, as laid down in the Service Level Agreements, across some 3000 PCs and 240 servers to 3000 staff in subscribing Council departments.
The ability to resolve problems and queries quickly and accurately has a direct impact on the effectiveness of all staff using systems and hardware supplied by the Information Systems Division (ISD).
Because of the inter-departmental nature of Information Technology, the postholder has to keep constantly in touch with all users throughout the council, involving staff at all levels.
The Support Unit is generally recognised as the 'front-line’ service within the Information Systems Division (ISD), and the Support Unit is one of the high profile sections within it. We must continually strive to improve the quality and efficiency of our service to meet the ever-increasing demands of our customers.
Configure RBKC supplied PCs and PC related hardware and software to the current RBKC standards.
Install and support ISD configured PC and PC related hardware and software in the customer’s office, to the customer’s satisfaction, and (briefly) demonstrate how it works.
Install specialist hardware and software.
Resolve customers’ hardware and software problems - PCs, printers, servers and other supported peripherals. Fix these where possible, or arrange repair by an external engineer.
Log reported queries and problems. Maintain adequate records in order to meet personal work measurement requirements for financial and statistical purposes.
Work with colleagues in Support and other sections of ISD to meet customers’ expectations in compliance with current RBKC standards.
Keep abreast of all new hardware and software.
The post-holder shall adhere to security controls and requirements as mandated by the Council’s policies, procedures and local risk assessments to maintain confidentiality, integrity, availability and legal compliance of information and systems.
Educated to 'A’ Level standard.
Two years working with the installation of PCs, Servers, printers and PC related hardware and software.
Network troubleshooting techniques.
Sound practical knowledge of PC and server hardware and software.ü A+ certified, MCP or MCSE in current Windows desktop and server operating systems.
Detailed knowledge of PC and PC related hardware and software, Servers, MS Windows and MS Office.
Manual Handling Awareness or Formal Manual Handling Training.ü Uses basic planning techniques for managing emails and/or administrative tasks.
Uses a diary/Outlook to plan in advance.
Effectively juggles routine day-day activities and tasks.
Lets manager know when under time-pressure or work quality is in danger.
Anticipates busy periods and prepares accordingly.ü Understands how the work of other team and business groups have an impact on own responsibilities and achievement
Uses networks and personal relationships beyond own work area to inform decision making
Can see links, dependencies and barriers affecting work progress
Identifies the critical issues driving key players, and shapes plans accordingly
Uses formal and informal channels to influence outcomes
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| Job Type |
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Temporary |
| Contract Length |
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ongoing |
| Start Date |
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immediate |
| Contact Details |
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| Job Title |
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Lead Speech and Language Therapist (Rehabilitation Unit) |
| Salary/rate |
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£39000 - £44500/annum |
| Location |
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Central London, London |
| Job Number |
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120259072 |
| Posted |
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30/04/2012 (11:46) |
| Agency/Employer |
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Key Employment |
Description
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INTRODUCTION:
We are seeking a highly experienced clinician to lead and co-ordinate Speech and Language Therapy services to the 46-bedded Rehabilitation Unit at this leading private Hospital. You will be one of two lead clinicians and an integral member of the speech therapy department. As well as supervising and managing clinical staff, you will also be responsible for audit and quality initiatives, service evaluation, development and marketing. You will have extensive specialist experience in working with adults with acquired communication and swallowing difficulties within rehabilitation services, including experience with patients who have a tracheostomy tube in-situ. You will be independent with instrumental swallowing, both VFSS and FEES assessments, and able to train others in practice. You will also have the ability to work in multidisciplinary teams and provide internal training to nurses, physicians and other team members.The therapy department is committed to interdisciplinary team work and you will work closely with other clinical leads to develop and implement new initiatives for the unit. You should also have experience in supervising less experienced staff and quality monitoring skills.
DUTIES TO INCLUDE:
To lead the activities of the Speech and Language Therapy Services on the Acute Neurological Rehabilitation Unit.
To provide a high quality Speech and Language Therapy Service to inpatients with communication, cognitive, swallowing and voice problems, across the 46 bed Neurological Rehabilitation Unit
To clinically supervise the adult Speech and Language Therapists across the Rehabilitation Unit
To provide supervisory and managerial support to the Outpatient Speech and Language Therapist.
To be an integral member of the rehabilitation multi-disciplinary teams: organising team meetings and in-service programmes, and driving initiatives and development for the service
To help lead the rehabilitation multidisciplinary and interdisciplinary teams in conjunction with the Heads of Service and the Lead Rehabilitation Physiotherapist, Occupational Therapist and Neuropsychologist
To be a lead member of the Tracheostomy Team on the Acute Neurological Rehabilitation Unit.
To provide training to other health care professionals in the areas of tracheostomy, dysphagia and communication
To work closely with the Head of Speech and Language Therapy Services to establish and promote the delivery of high quality treatment, including implementing quality initiatives and quality assurance methods.
To drive projects and initiatives within the Speech and Language Therapy Department.
REQUIREMENTS:
Professional qualification in Speech and Language Therapy
Registered member of RCSLT and HPC
Extensive (>5 years) experience in field of neurology including Stroke and Head Injury Management.
Extensive experience working within an in-patient rehabilitation setting
Knowledge of relevant / hospital policies and procedures
Health and Safety training
Moving and Handling training
Post-graduate dysphagia training
Competent in dysphagia management and treatment of the acute and chronic patient
Independent with complex Videofluoroscopy
Knowledge and experience in performing Fibreoptic Endoscopic Examination of Swallowing (FEES)
Able to allocate rehabilitation caseload and independently manage a complex and diverse caseload
Able to work with Consultants Neurologists, Consultant ENT’s and other Specialists
Specialised skills in tracheostomy management
Able to work well with interpreters
Knowledge of alternative and augmentative communication systems
Able to work as an effective team member of multidisciplinary and interdisciplinary teams.
Involvement in audit and/or service development activities
Able to case manage or act as key worker
Knowledge of skills and frameworks to guide and supervise junior staff
Knowledge of relevant hospital policies and procedures
Knowledge of professional body and national guidelines relating to practice
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| Job Type |
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Permanent |
| Contract Length |
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Permanent |
| Start Date |
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ASAP |
| Contact Details |
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