Panorama Business Village , Glasgow , Glasgow , G33 4EN |
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| Job Title |
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Community Staff Nurse |
| Location |
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Kensington and Chelsea, London |
| Job Number |
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120249606 |
| Posted |
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05/02/2012 (18:29) |
| Agency/Employer |
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Solutions Driven |
Description
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Job summary
Undertake patient assessments on hospital sites and provide acute nursing care to patients in their own homes. The role includes some evening and weekend work, including participation in an on-call rota.
Principal accountabilities
*Deliver at all times high quality nursing care by assessment, implementation and evaluation of patients' needs.
*Build and maintain effective relationships with key staff and team members
*Act in such a manner as to satisfy public trust and confidence, to uphold and enhance the good standing and reputation of the nursing profession
*Maintain accurate documentation at all times adhering to NMC standards and Client's protocols.
*Establish and promote sound lines of communication to all staff, patients and hospitals.
*Supervise the work of junior colleagues.
*Work with the trust medical staff in order to ensure positive outcomes for each patient episode.
*Participate in clinical and organisational audit.
*Ensure adequate equipment/supplies to undertake patient visits.
*Participate in staff appraisal and the identification of professional needs. Set and evaluate personal objectives.
*Participate through mentorship in the orientation and development of staff.
*Participate in "in-house" training sessions, and attend meetings and discussions when required.
*Utilise all resources within Client's effectively to deliver quality care at all times.
General
*Be personally accountable for own actions and omissions in line with the NMC Code of Professional Conduct and to take every opportunity to maintain and improve knowledge and professional competence.
*Ensure compliance with all Client's corporate policies, local policies and legal requirements relating to clinical care and Health and Safety, and the storage of drugs.
*Ensure that equipment is handled correctly and maintained in safe working order.
*Maintain and develop a harmonious working relationship within Client's and with other external agencies.
*Ensure that Client's confidential information is not disclosed, including information about staff and patients, to any unauthorised member of staff, or to anyone outside the employment of Client's who is not authorised to such information.
*Promote the interests of Client's and encourage the development of new business links and associations.
*This job description is intended to reflect, in outline, the envisaged responsibilities of the postholder, which may change over time with the corporate and local business needs. It will be subject to periodic review, as a minimum annually.
Job requirements
Education & Qualifications
*R.G.N. 1st Level
*Evidence of continuing professional development
Knowledge & Experience
*At least 3 years post registration/adaptation experience
*Current experience with IV treatment/therapy
*Current experience with venepuncture
*Experience of working on own
*Ability to communicate well, verbally and in writing
*Ability to work well as part of the team and be flexible
Skills
*Ability to demonstrate own initiative thinking
*Flexibility
*Able to cope with ambiguity
*Excellent communication/interpersonal skills
*Time management Skills
Personal Experience
*Able to work independently and carry out assigned tasks in a changing demanding environment
Other Requirements
*Reliable work record
*Time keeping record
*All clinical employees need to hold a full UK driving licence
Solutions Driven Ltd is acting as an Employment Agency in relation to this vacancy.
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Permanent |
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N/A |
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| Job Title |
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Quality and Technical Engineer |
| Location |
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Ratho, Central Scotland |
| Job Number |
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107743833 |
| Posted |
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02/02/2012 (14:29) |
| Agency/Employer |
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Solutions Driven |
| Description
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Quality & Technical Engineer - Edinburgh - Multinational Testing Service Organisation - Attractive Salary, Benefits, and career opportunities
CLIENT - With over 30 years of industry experience, they are one of the most respected testing services companies in the world. From aerospace to automotive, pharmaceuticals to polymers, it's hard to think of something they haven't tested, calibrated or certified to make the world a safer place.
ROLE
*As a member of the senior laboratory team, work with the Operations Manager and European Energy Quality Manager to maintain and enhance the ISO 17025 QMS.
*To take responsibility for the internal audit schedule, ensuring audits are carried out on time and all actions are addressed in a timely manner.
*To support the Operations Manager on Health & Safety activities such as audits, routine checks/inspections, risk and COSHH assessments.
*The role will be split between HSE, quality and testing/measurement activities, with 80% being spend on the HSE and quality activities
*Ownership for the internal audit schedules at the laboratory (HSE and quality)
*Support the UKAS audits held at the lab, working closely with the Operations Manager and Energy Quality Manager
*Co-ordinate all staff (both within and out with the laboratory) required to support the audit schedules and action close out.
*Responsible for managing the calibration system at the laboratory
*Support the Operations Manager in managing the customer complaints system, ensuring complaints are responded to in full and in a timely fashion
*Support the Operations Manager in addressing any quality issues identified
*In addition to the quality responsibilities, support the testing of materials (both in terms of hands-on testing and results interpretation, and creating/updating procedures
*Work with the laboratory team and Energy Quality Manager to maintain ISO 17025 accreditation, client and industry approvals at each site
*Attend assessments and audits by regulatory bodies or clients as required
*Co-ordinate the compilation of reports/documentation required by regulatory bodies/clients in response to assessment findings
*Liaison with local Health & Safety Managers and the Global/European HSE Director as required.
*Organise all statutory examinations
*Maintain all H&S related records including COSHH and risk assessments
*Conduct risk assessments as required
*Provide daily/weekly/monthly H&S reports to Operations Manager
PERSON SPEC: Higher weighting more important
*10 - You will have a strong quality assurance background ideally coming from and engineering background
*10 - Suitably qualified with a working knowledge of materials testing and associated client and accreditation requirements
*10 - Experienced internal auditor with the ability to view compliance in a business context
*10 - Commitment, drive and initiative to successfully execute targets assigned in line with business objectives
*10 - Organised and disciplined in approach
*10 - Ability to embrace and manage change and implement change control procedures at all levels of the business
*10 - Coordinate with the Energy Quality Manager to ensure the laboratory operates to the group operating procedures
*10 - An excellent working knowledge of material testing specifications and processes (such as metallurgical analysis & inspection, hardness, tensile, Charpy and ideally CTOD and ETT), with the ability to carry out tests when required
*10 - Confident approach with an ability to deal with personnel at all levels
*Excellent communication skills
*9 - Willingness to travel, as overnight stays are required
*9 - Ideally degree qualified in materials, mechanical or physical sciences discipline (min. HND qualified)
*9 - Internal auditor trained (preferably ISO 17025, alternatively ISO 9001)
Solutions Driven Ltd is acting as an Employment Agency in relation to this vacancy.
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Permanent |
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N/A |
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ASAP |
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| Job Title |
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Care Assistant |
| Location |
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Aboyne, Scotland |
| Job Number |
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132039399 |
| Posted |
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26/01/2012 (11:51) |
| Agency/Employer |
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Solutions Driven |
| Description
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Care Assistant - Aboyne, Aberdeen
Client - Scotland's largest privately owned provider of care in nursing homes, residential care homes and advanced specialist care centres. Currently, our expert staff of almost eight hundred are caring for up to eight hundred residents in twenty-two of our state of the art care homes. Our staff pride themselves on ensuring that our residents enjoy the highest standard of individual and personalised care. Importantly, we recognise the right of every resident to be treated as an individual rather than focusing on just their age or their condition.
THE ROLE - Care Assistant - Reporting to the Home Manager. To provide to the people we support on a day to day basis a high standard of care and support that recognises and encourages choice, dignity, privacy, self worth, respect and community participation. Experience in a similar role preferred however training will be provided for applicants with the right attitude and a passion to begin a career in Care.
RESPONSIBILITIES
*To promote person centred support by working effectively as part of a key-working team to meet the needs of the people we support.
*To ensure the physical, emotional and cultural well being of all individuals is identified and promoted.
*To work actively to maintain contacts and enable individuals to take part in community activities.
*To actively liaise with individuals' families and friends in a way that promotes and encourages open communication and feedback.
*To liaise actively and professionally with Professionals (Doctors, Nurses etc) in the lives of people we support.
*To work as part of a team to promote and encourage individual rights and independence whilst creating opportunities to develop daily living skills.
*To support individual's to identify how they want to spend their money and support them to do so if necessary.
*To enable the people we support to access the community which may include holidays, outings and appointments.
*Communicating and Sharing Information with Others
*To work effectively as a team member and actively promote teamwork and team building which involves taking part in handovers and contributing to agenda/discussions at staff meetings.
*To establish and maintain positive and effective relationships with family members and the public so that the aims and values of the organisation are upheld.
*To ensure that the appropriate and accurate records are kept in respect of finances, incidents and accidents, support plans, reviews and other systems in place.
PERSON SPEC - higher weighting more important
*10 - Previous experience working with older people
*10 - Positive attitude, passion and willingness to develop skills within Care Assistant role
*10 - Flexibility to work shift patters
*10 - Happy to carry out personal care
*10 - To be person-centred
*9 - Good interpersonal skills
*9 - Oral/written communication skills
*9 - Demonstrate commitment to the values of the company
Solutions Driven Ltd is acting as an Employment Agency in relation to this vacancy.
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Permanent |
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N/A |
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| Job Title |
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Senior Care Assistant |
| Location |
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Pitlochry, Central Scotland |
| Job Number |
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132039391 |
| Posted |
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26/01/2012 (11:43) |
| Agency/Employer |
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Solutions Driven |
| Description
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Senior Care Assistant - Pitlochry - Attractive Salary
Client - Scotland's largest privately owned provider of care in nursing homes, residential care homes and advanced specialist care centres. Currently, our expert staff of almost eight hundred are caring for up to eight hundred residents in twenty-two of our state of the art care homes. Our staff pride themselves on ensuring that our residents enjoy the highest standard of individual and personalised care. Importantly, we recognise the right of every resident to be treated as an individual rather than focusing on just their age or their condition.
THE ROLE - Senior Care Assistant - Reporting to the Home Manager. To provide to the people we support on a day to day basis a high standard of care and support that recognises and encourages choice, dignity, privacy, self-worth, respect and community participation.
RESPONSIBILITIES
*To promote person centred support by working effectively as part of a key-working team to meet the needs of the people we support.
*To ensure the physical, emotional and cultural well-being of all individuals is identified and promoted.
*To work actively to maintain contacts and enable individuals to take part in community activities.
*To actively liaise with individuals' families and friends in a way that promotes and encourages open communication and feedback.
*To liaise actively and professionally with Professionals (Doctors, Nurses etc) in the lives of people we support.
*To work as part of a team to promote and encourage individual rights and independence whilst creating opportunities to develop daily living skills.
*To support individual's to identify how they want to spend their money and support them to do so if necessary.
*To enable the people we support to access the community which may include holidays, outings and appointments.
*Communicating and Sharing Information with Others
*To work effectively as a team member and actively promote teamwork and team building which involves taking part in handovers and contributing to agenda/discussions at staff meetings.
*To establish and maintain positive and effective relationships with family members and the public so that the aims and values of the organisation are upheld.
*To ensure that the appropriate and accurate records are kept in respect of finances, incidents and accidents, support plans, reviews and other systems in place.
*Supervise, enable and share with other staff in meeting the personal care needs of the residents in a way that respects the dignity of the individual and promotes independence
*Promote a multi-disciplinary approach
*Assist with recruitment and induction of staff
*Identify staff training needs and contribute to training
*Contribute to the development of individual staff members and teams
PERSON SPEC - higher weighting more important
*10 - Previous experience working with older people
*10 - Positive attitude, passion and willingness to develop skills within Care Assistant role
*10 - Flexibility to work shift patters
*10 - Happy to carry out personal care
*10 - To be person-centred
*10 - SVQ 2/3 in Social Care
*9 - Good interpersonal skills
*9 - Oral/written communication skills
*9 - Demonstrate commitment to the values of the company
Solutions Driven Ltd is acting as an Employment Agency in relation to this vacancy.
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Permanent |
| Contract Length |
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N/A |
| Start Date |
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| Contact Details |
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| Job Title |
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Care Assistant |
| Location |
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Pitlochry, Central Scotland |
| Job Number |
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132039387 |
| Posted |
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26/01/2012 (11:36) |
| Agency/Employer |
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Solutions Driven |
| Description
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Care Assistant - Pitlochry - Attractive Salary
Client - Scotland's largest privately owned provider of care in nursing homes, residential care homes and advanced specialist care centres. Currently, our expert staff of almost eight hundred are caring for up to eight hundred residents in twenty-two of our state of the art care homes. Our staff pride themselves on ensuring that our residents enjoy the highest standard of individual and personalised care. Importantly, we recognise the right of every resident to be treated as an individual rather than focusing on just their age or their condition.
THE ROLE - Care Assistant - Reporting to the Home Manager. To provide to the people we support on a day to day basis a high standard of care and support that recognises and encourages choice, dignity, privacy, self worth, respect and community participation.
RESPONSIBILITIES
*To promote person centred support by working effectively as part of a key-working team to meet the needs of the people we support.
*To ensure the physical, emotional and cultural well being of all individuals is identified and promoted.
*To work actively to maintain contacts and enable individuals to take part in community activities.
*To actively liaise with individuals' families and friends in a way that promotes and encourages open communication and feedback.
*To liaise actively and professionally with Professionals (Doctors, Nurses etc) in the lives of people we support.
*To work as part of a team to promote and encourage individual rights and independence whilst creating opportunities to develop daily living skills.
*To support individual's to identify how they want to spend their money and support them to do so if necessary.
*To enable the people we support to access the community which may include holidays, outings and appointments.
*Communicating and Sharing Information with Others
*To work effectively as a team member and actively promote teamwork and team building which involves taking part in handovers and contributing to agenda/discussions at staff meetings.
*To establish and maintain positive and effective relationships with family members and the public so that the aims and values of the organisation are upheld.
*To ensure that the appropriate and accurate records are kept in respect of finances, incidents and accidents, support plans, reviews and other systems in place.
PERSON SPEC - higher weighting more important
*10 - Previous experience working with older people
*10 - Positive attitude, passion and willingness to develop skills within Care Assistant role
*10 - Flexibility to work shift patters
*10 - Happy to carry out personal care
*10 - To be person-centred
*10 - SVQ 2/3 in Social Care
*9 - Good interpersonal skills
*9 - Oral/written communication skills
*9 - Demonstrate commitment to the values of the company
Solutions Driven Ltd is acting as an Employment Agency in relation to this vacancy.
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Permanent |
| Contract Length |
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N/A |
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| Job Title |
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Service Manager |
| Location |
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Colchester, Essex |
| Job Number |
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132039337 |
| Posted |
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26/01/2012 (08:38) |
| Agency/Employer |
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Solutions Driven |
| Description
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SERVICE MANAGER - ATTRACTIVE SALARY & BENEFITS
THE ROLE - Service Manager - Reporting to the Operations Manager. To be responsible for all aspects of the running of the home. Ensure the staff team enable the residents to lead a valued, fulfilling life and to maximise the potential capacity of all residents physically, intellectually, emotionally and socially. To develop new initiatives in care practices and overall delivery of a quality service.
RESPONSIBILITIES
*To assist the Regional Manager in all aspects of managing the home, ensuring high standards of care are provided for residents and that detailed Care Packages are in place.
*Effectively support the staff in the delivery of the services, proactively developing staff skills.
*To ensure the adherence to all requirements and regulations lay down under the Care Standards Act 2000 and all other necessary legislation.
*To work within a flexible rota system adopted to meet the needs of the individuals living in the home.
*Look after all aspects of management of staff - this will include motivating the team, training/development and performance management
*Ensure continued monitoring and assessment of the service delivered to residents
*Ensure high standards are maintained at all times within the Home
PERSON SPEC - higher weighting more important
*10 -Relevant professional care qualifications - RMA/NVQ 4 Management
*10 - Proven track record in successfully managing a challenging LD care home
*10 - Good leader (vision, values, standards, ethos), manager (systems, processes, routines) and coach (delegate, exception manage, support)
*10 - Excellent written and oral communication skills.
*10 - Well-organised self-starter, who can multi-task in a demanding environment
*9 - To be assertive and confident
*9 -To be person-centred
*9 -Good interpersonal skills
Solutions Driven Ltd is acting as an Employment Agency in relation to this vacancy.
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Permanent |
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N/A |
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ASAP |
| Contact Details |
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| Job Title |
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Physiotherapist |
| Location |
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Surrey |
| Job Number |
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132039318 |
| Posted |
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25/01/2012 (16:12) |
| Agency/Employer |
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Solutions Driven |
| Description
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Job summary
Work as part of a Teams based at various sites to enable patients have positive clinical outcomes through goal setting and appropriate clinical interactions. As an autonomous practitioner, to assess and treat specialist caseload of patients. Undertake evidence-based practice. Adhere to policies and protocols and the standards of the Health Professions Council.
Principal accountabilities
Clinical
Be professionally and legally responsible and accountable, as an autonomous practitioner, for all aspects of your own work including the management of patients in your care
Ensure high standards of clinical care within the designated area
Be competent in the comprehensive assessment of post operative patients, using advanced theoretical knowledge of anatomy, physiology and pathology
Interpret and analyse clinical and non-clinical facts, which may be conflicting, using underpinning theoretical knowledge and experience to identify main problems and respond appropriately
Formulate individual patient management plans, using clinical reasoning, current evidence and a wide range of treatment skills.
Demonstrate well developed dexterity, co-ordination and palpatory skills for the assessment, therapeutic handling and manual treatment of patients, e.g. facilitation of movement and prescription and progress of programmes
Continually re-assess patients in order to progress treatments effectively and advise patients and carers
Demonstrate a sound understanding of Clinical Governance and Risk Management and ensure its effective application to the work situation
Maintain patient confidentiality and dignity at all times.
Use theoretical and practical knowledge to refer to other health disciplines as appropriate, e.g. for assessment or further treatment or specialist consultant opinions
Advise the team leader of any problems within the service to ensure quality and effectiveness of care for patients
Planning and Organisation
Liaise with on site NHS physiotherapy teams and pro-actively generate activity within agreed systems
Flexibly plan and prioritise own time to ensure that patient care, training and meetings are undertaken
Schedule and co-ordinate the visits of external physiotherapy services to Client's patients
Use good prioritising and time management skills to meet the unpredictable and conflicting needs of the service
Report all complaints, compliments, incidents and accidents to the immediate senior member of staff as soon as possible and document according to Client's policy
Management/Organisational
Physical Resources
Ensure the safe use of equipment as part of physiotherapy intervention
Comply with and ensure implementation of all Client's policies and procedures and the Health and Safety at Work Act, including adherence to Universal Precautions and Infection Control measures.
Information Resources
Maintain the Health Professions Council and Client's standards for documentation
Record statistical information related to own activity and highlight variances in consultation with senior staff
Research and Development
Plan and undertake the measurement and evaluation of practice and performance through clinical audit
Education and Experience
Maintain own professional development by keeping abreast of any developments by reading relevant literature and attending relevant post-graduate clinical and non-clinical training, and incorporate into practice. Access to the in-service training programmes available in line with your agreed development /CPD requirements will be available.
Attend mandatory and statutory training according to Client's policies
Training
Provide specialist advice, teaching and training to patients, carers and members of the multidisciplinary team regarding the physiotherapy management of patients
Communication
Maintain accurate, comprehensive and up-to-date documentation, in line with legal and departmental requirements, and communicate assessment and treatment results to the appropriate disciplines in the form of reports and letters.
Communicate effectively and work collaboratively with medical, nursing and therapy colleagues to ensure delivery of a co-ordinated multidisciplinary service including patients and carers
RISK MANAGEMENT/HEALTH & SAFETY
The post holder has a responsibility to themselves and others in relation to managing risk, health and safety and will be required to work within the policies and procedures laid down by Client's.
Job requirements
Education & Qualifications
Diploma in Physiotherapy or BSc (Hons) Physiotherapy or overseas equivalent
Registration with Health Professions Council - current HPC certificate and Chartered Society of Physiotherapy
Evidence of relevant post graduate courses/CPD and reflective practice
Up to date professional development portfolio
Knowledge & Experience
Solid experience including a broad range of clinical rotations at Junior Physiotherapist level, including orthopaedics, musculo-skeletal, neurology, medical and ITU or respiratory
Experience of working as part of a multidisciplinary team
Experience of working in NHS inpatient, outpatient and community based-services
Involvement in clinical audit
Skills
Ability to organise and prioritise workload
Proven ability to build and maintain relationships with colleagues
Able to present information, written and verbally, in a clear and logical manner
Developed clinical reasoning skills
Able to plan and prioritise own workload efficiently
Able to utilise a range of treatment skills such as exercise prescription & physiotherapeutic handling
An understanding of Clinical Governance and its implications for services, including experience of quality issues and participation in research and audit
Other Requirements
Full UK driving licence
Solutions Driven Ltd is acting as an Employment Agency in relation to this vacancy.
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Permanent |
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N/A |
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| Job Title |
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Community Staff Nurse |
| Location |
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Surrey |
| Job Number |
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132039317 |
| Posted |
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25/01/2012 (16:07) |
| Agency/Employer |
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Solutions Driven |
| Description
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Job summary
Undertake patient assessments on hospital sites and provide acute nursing care to patients in their own homes. The role includes some evening and weekend work, including participation in an on-call rota.
Principal accountabilities
*Deliver at all times high quality nursing care by assessment, implementation and evaluation of patients' needs.
*Build and maintain effective relationships with key staff and team members
*Act in such a manner as to satisfy public trust and confidence, to uphold and enhance the good standing and reputation of the nursing profession
*Maintain accurate documentation at all times adhering to NMC standards and Client's protocols.
*Establish and promote sound lines of communication to all staff, patients and hospitals.
*Supervise the work of junior colleagues.
*Work with the trust medical staff in order to ensure positive outcomes for each patient episode.
*Participate in clinical and organisational audit.
*Ensure adequate equipment/supplies to undertake patient visits.
*Participate in staff appraisal and the identification of professional needs. Set and evaluate personal objectives.
*Participate through mentorship in the orientation and development of staff.
*Participate in "in-house" training sessions, and attend meetings and discussions when required.
*Utilise all resources within Client's effectively to deliver quality care at all times.
General
*Be personally accountable for own actions and omissions in line with the NMC Code of Professional Conduct and to take every opportunity to maintain and improve knowledge and professional competence.
*Ensure compliance with all Client's corporate policies, local policies and legal requirements relating to clinical care and Health and Safety, and the storage of drugs.
*Ensure that equipment is handled correctly and maintained in safe working order.
*Maintain and develop a harmonious working relationship within Client's and with other external agencies.
*Ensure that Client's confidential information is not disclosed, including information about staff and patients, to any unauthorised member of staff, or to anyone outside the employment of Client's who is not authorised to such information.
*Promote the interests of Client's and encourage the development of new business links and associations.
*This job description is intended to reflect, in outline, the envisaged responsibilities of the postholder, which may change over time with the corporate and local business needs. It will be subject to periodic review, as a minimum annually.
Job requirements
Education & Qualifications
*R.G.N. 1st Level
*Evidence of continuing professional development
Knowledge & Experience
*At least 3 years post registration/adaptation experience
*Current experience with IV treatment/therapy
*Current experience with venepuncture
*Experience of working on own
*Ability to communicate well, verbally and in writing
*Ability to work well as part of the team and be flexible
Skills
*Ability to demonstrate own initiative thinking
*Flexibility
*Able to cope with ambiguity
*Excellent communication/interpersonal skills
*Time management Skills
Personal Experience
*Able to work independently and carry out assigned tasks in a changing demanding environment
Other Requirements
*Reliable work record
*Time keeping record
*All clinical employees need to hold a full UK driving licence
Solutions Driven Ltd is acting as an Employment Agency in relation to this vacancy.
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Permanent |
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N/A |
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| Job Title |
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Rehabilitation Services Manager |
| Location |
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South East England, South East |
| Job Number |
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132039316 |
| Posted |
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25/01/2012 (15:56) |
| Agency/Employer |
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Solutions Driven |
| Description
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REHABILITATION SERVICES MANAGER - LONDON/SOUTH EAST - ATTRACTIVE SALARY & BENEFITS
CLIENT - client is a leading welfare to work organisation delivering services across London and the South East. We are focused on helping unemployed individuals seek long-term employment and transition off welfare, setting them on a path of economic independence.
THE ROLE - Service Manager - Reporting to the Designated Director - You will be responsible for building and developing the new Health Services Team, which will be focused on providing assessments and short term interventions to support customers in their job searching process and transition back into work. Health Services will have a focus on linking health interventions with employment goals. As the Health Services Manager you will be responsible for account management, supporting our quality systems, reporting and marketing of our Health Services.
RESPONSIBILITIES
*Performance & Leadership
*Help create and evolve the occupational health services delivery model
*Develop a plan to market the benefits of health services internally and to our subcontractors
*Set the tone, the culture and the focus for the team and lead by example
*Drive forward the performance and achieve individual and team targets
*Maintain and report on key performance indicators relating to the provision of our services and performance, including advising on potential risks and issues
*Support, mentor and motivate your team and encourage ongoing development - sharing good practice, on-the-job training, attending courses etc
*Advise on employment and occupational health services and share employment knowledge with your team
*Support customer satisfaction activity to measure performance
*Comply with security practice to ensure customer data is always dealt with in a confidential and secure way, and our obligations around this are maintained
*Ensure customer complaints are dealt with in a professional manner in accordance with policies
*Ensure the team maintain the necessary professional credentials and CRB check in place
*Responsibility to review your team's customer files to ensure compliance
*Ensure the team has completed security and safeguarding training in a timely manner
*Ensure continuity of support for our customers - comprehensive customer details, maintaining up to the minute notes on key meetings, events and plans on our case management database
*Provide feedback, observations and appraisals to the team in accordance with HR policy, including development plans, disciplinary and managing grievances
*Subject matter expertise in condition management and employment focused health intervention
*A broad knowledge of the UK benefit system (mandatory or voluntary customers, benefit groups etc) relevant to the Welfare to Work Sector
*Develop/maintain an in-depth area of knowledge/expertise relevant to your market customer base and support colleagues in this area
*Maintain a broad knowledge of local market (community, educational, employers and volunteer)
PERSON SPEC - higher weighting more important
*10 - Relevant social care qualification (nursing, occupational health or psychology)
*10 - Proven track record in the independent health care sector preferably with multi site experience
*10 - Good leader (vision, values, standards, ethos), manager ( systems, processes, routines) and coach (delegate, exception manage, support)
*10 - Strong "best for the team/business" personality - support, challenge, persuade/influence, drive resolution and manage start up operation
*10 - Energetic, optimistic, accountable, team-player, results-driven - used to working to, and being judged by, the targets set.
*10 - Excellent written and oral communication skills
*10 - Well-organised self-starter, who can multi-task in a demanding environment
*10 - Regular travel between offices will be part of the role
*9 - To be assertive and confident
*9 - Good interpersonal skills
Solutions Driven Ltd is acting as an Employment Agency in relation to this vacancy.
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| Job Type |
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Permanent |
| Contract Length |
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N/A |
| Start Date |
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| Contact Details |
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