Displaying 1 to 20 of 126 jobs from Polytec Personnel Ltd
Polytec Personnel Ltd was established in 1984 and are a specialist engineering & scientific agency handling both permanent & temporary vacancies in the Cambs/Herts area. Please log onto our website which gets updated hourly for all the roles we currently have available.
Our client in the Electronics Industry is seeking a Quality Engineer for their site based in Cambridgeshire. The role will be reporting to the Site Quality Lead and the successful candidate will be responsible for ensuring that customers' quality requirements are met whilst working within standards and business management system frameworks. The Quality Engineer will be required to focus on improving product quality through the use of pro-active quality principles in conjunction with customers, suppliers and internal departments and will strive to foster excellent working relationships throughout. Our client operates across a number of sites in the UK and applicants should be willing to travel and work at any of these sites for periods of time if required. Main Responsibilities: * Constantly strive to increase "right-first-time" performance and eliminate failures whilst maximising efficiency * To be the champion and mentor for the business management system processes, assisting process owners with documented process improvements * To be the main quality point of contact for all customer support * Create and maintain documentation e.g. Quality plans, FMEA, Control Plans * Develop good customer relationships by supporting customer communications and visits * Produce quality and control plans as required by customers and to assist with setting of customer quality conditions identifying any special quality requirements * Attend and facilitate defect reviews, MRB reviews and corrective action reviews and stage and gate reviews * Facilitate FMEA/risk assessments, conduct product audits and assist process owners with NCR corrective actions as required * Work with the operations team to recommend processes and best practice for inspection methodologies (e.g. sample or batch inspection, use of the process control tools) to ensure effective operations and the delivery of defect-free product to the customer * Manage and/or conduct First Article Inspections (FAI) to AS9102 * To work with the Production and Repairs Departments to identify, investigate and produce 8D reports and to coordinate the implementation of any corrective actions * Monitor warranty returns to confirm liability, identify trends and to produce agreed KPI's and implement improvement activities * To identify possible improvements, including cost reduction and process improvements, and to lead or participate in continuous Improvement activity, ensuring all processes are documented correctly Qualifications, Experience and Skills: Essential: * Minimum HNC qualified in a relevant Engineering discipline * Experience of working within a AS9100 or ISO9001 business management system * Minimum 3 years previous experience in a Quality Engineering role * Good mechanical or electronics background within a quality environment, knowledge of manufacturing techniques in a related industry * Knowledge / Familiarity with IPC-A-610, IPC-A-620, J STD 001 standards, current certification would be advantageous * Ability to manage own workload and interact at all levels both internally and externally. * Experienced auditor * Knowledge of working with customer specified or industry standards. * Self-starter, Conscientious, adaptable individual, willing to accept ownership and responsibility * Good communication skills / confident manner. * Ability to identify and improve Manufacturing and Quality processes directly with process owners * Able to prepare quality documentation * Good problem solving skills and understanding of corrective actions, familiar with 8D * Must be numerate and literate ( English is a requirement) Desirable: * IQA Qualification and > 5 Years in a quality engineering role * Proven quality engineering experience within contract Electronic manufacturing with a good knowledge and experience of PCB manufacture, Surface Mount, Conventional assembly, wiring and system integration build. * Qualified lead auditor auditing to AS9100, ISO9001, ISO14001 * Knowledge of Nadcap 7120 * Able to lead teams conducting and outputting FMEA, Control Plans, Contract Reviews, NPI Reviews.
Our client is seeking RF engineers to work on demanding and exciting projects in the RF sector. Projects undertaken tend to be highly complex bespoke developments that require innovative approaches and thinking. In addition to RF experience, candidates will have flexible skills in general electronics development to adapt to the broad variety of projects undertaken. In addition, you should have the potential to lead projects, interface with clients and have the ability to help grow the business into new areas. Skills required: * An outstanding academic foundation, ideally a PhD, 1st or 2.1 honours degree in a related engineering or science discipline. * Demonstrable capability in system-level design of radio hardware including: - design to meet customer and regulatory requirements; - system level implementation of software defined radio, A to D and D to A conversion and DSP techniques; - good understanding of the interactions between radio, baseband and software systems * Experience of simulation and modelling tools e.g. - ADS - RF simulation - CST - 3D electromagnetic simulation and antenna design - Matlab - system level and digital simulation * Detailed design of RF circuits for cost sensitive products, including: - frequency synthesis - gain stages including LNAs, drivers and power amplifiers - mixers and Modulators - peripheral circuits such as power management and control - antenna design * Bench skills including: - a methodical measurement approach - circuit and system debugging - soldering skills with fine pitch components Personal qualities needed: * A desire to solve difficult technical problems within tight commercial deadlines, * Excellent communications, presentation and team working interpersonal skills, typically working in teams of 5 engineers of different disciplines. * A methodical, considered, and pragmatic approach to development and problem solving.
A new opportunity has arisen for an Electronics Technician to join a team based just outside Cambridge. The duties will be varied and management of time will be critical. The company's products are very densely populated and as such excellent Fault Finding and soldering skills are required. The ideal candidate will have 5 years fault finding experience within a complex low volume electronic manufacturing environment, good soldering skills, work to IPC-610-C class 3, able to follow detailed build and test assembly notes, use Microsoft products Excel, Word and Outlook, and work closely within a small group to tight schedules. Main Responsibilities: * Fault-finding to component level, test and service of product range, loggers and other products * Servicing the range of products * Building low volume top level assemblies * Prototype builds for engineering * Loom testing * Assist with Apprentice development * Liaising with other members of the team including Service Admin, Purchasing and Stores Qualifications, Experience and Skills: * Five years fault-finding in a similar batch build environment * Five years Test experience * Ideally Soldering skills down to 0402 and other fine pitch devices * Understanding of the IPC Standard IPC-610-C * Undertake tasks with little supervision * Ability to discuss issues with Engineering Team * Good level of English and Maths * PC Literate * MRP Experience ideally SAP
We are recruiting for a Development Engineer (Cycles) to assist with the build and development of high end electrically assisted bike systems. The position is based south of Cambridge and we are looking for an experienced person (with Cytech Technical 2 or 3, or equivalent qualification) with a proven track record of working with high end cycles. You will be expected to have good knowledge and experience of ancillary equipment (i.e. Shimano, Campagnallo, SRAM etc), hydraulics and electric gears, with a good understanding of the cycle market. Qualifications, Experience and Skills: * Good team player * Good communicator at all levels * Excellent attention to detail * An engineering background/qualification (advantageous) * Good problem solving skills * Able to work to deadlines * Excellent computer skills (essential) * Knowledge of electric bike drive systems (advantageous) * Experience of wheel building to a high standard (essential) * Ability to work unsupervised
Our Cambridgeshire based client is a growing security systems installation and maintenance company and is currently looking to appoint a Security Systems Engineer for general installation and servicing of security systems. You will be responsible for a number of significant customers. Candidates must have experience in the security sector (installation and repair of CCTV systems, fire detection systems and access control and intruder alarms). A full UK driving license is essential. Main Responsibilities: * Installation of security systems at various sites, both commercial and domestic, to include fire, CCTV, intruder and access control systems, including all programming and commissioning, adhering to codes, regulations and standards * Ensure installation (and repairs where necessary) of security systems are to a high standard, testing equipment, connections and signals * Identifying and correcting problems * Maintaining on-site history records * Liaise with customers and ensure a first class service delivery when on-site, resolving concerns and answering questions * Work to strict deadlines on the project * Ensure compliance with health and safety regulations Qualifications, Skills and Experience: * Previous experience of planning and installation of security systems projects in the UK - to include previous experience of commissioning * Experience of security system servicing and repair * Experience of working closely with customers * Self-motivated and able to work to deadlines * Full UK driving license is a must
We have a new opportunity for a Security Systems Service / Maintenance Engineer to join a growing security systems installation and maintenance company specialising in the field of CCTV solutions, access control, fire detection systems and intruder alarms; currently looking to appoint security systems engineers for general installation and servicing of security systems. This is a fantastic opportunity to play an integral part of this growing Cambridgeshire based company. You will be responsible for a number of significant customers. Candidates must have experience in the security sector (installation and repair of security systems). A full UK driving license is a must . Main Responsibilities: * Service and maintenance of security systems at various sites, both commercial and domestic, adhering to codes, regulations and standards * Ensure maintenance and repairs are to a high standard, testing equipment, connections and signals * Identifying and correcting problems * Maintaining on-site history records * Liaise with clients and ensure a first class service delivery when on-site, resolving concerns and answering questions * Ensure compliance with health and safety regulations Qualifications, Experience and Skills: * Previous experience of servicing and repair of security systems * Experience of working closely with clients and customers * Self-motivated and able to work to deadlines * Full UK driving license is a must
We are looking to recruit an Embedded Software Engineer to join a software team based on the Cambridgeshire/Essex border to support our client's latest developments. The role requires all-round software development skills with the emphasis on embedded operating systems and applications. You should have a technical degree or equivalent from a good university with experience of developing software in C and one or more of C , C# and Java. You should be comfortable developing software for a variety of platforms. In most cases this role will involve working with one or more software or hardware engineers as part of a multidisciplinary project team. You will be expected to participate in sales meetings with clients and be able to generate the technical responses to bids and tenders. Examples of recent work include Android for Car Infotainment systems. You will be self motivated, able to take the initiative in customer discussions, be an effective team player and have efficient time management skills enabling you to work well on your own. Due to the nature of the work and role, there may be a small amount of UK and international travel involved from time to time. We would expect the successful candidates to have the following skills and experience: * Experience in embedded software in C * Experience in Embedded Linux or Android Operating Systems - kernel/device driver development * Embedded application development experience ideally on Linux and Android platforms * Familiarity with software-hardware interfacing * Experience of some of the following would be advantageous: * C , C# or Java * IOS/Objective C * Perl * Real-time * Communications protocols * Wireless technologies * Build systems, source control and defect tracking * Test frameworks and design-for-test methodology * Windows programming * One or more scripting languages * Relevant commercial domain experience in medical, automotive or defence
Our Cambridge based client is recruiting for an Engineering Laboratory Manager to manage all of the experimental facilities and equipment in the company's laboratories. This includes extensive materials testing facilities that are used for both teaching and research activities. The Laboratory Manager also provides technical leadership for all of the laboratory's activities, and works closely with staff at all levels. The role holder will manage a team of six technicians. In addition, the role holder will develop, construct and maintain the mechanical and electronic equipment associated with combustion rugs, IC engines and hydraulic rigs in the Laboratories. They will give guidance to others in the operation of laboratory equipment and facilitate the provision of appropriate resources. The role holder will also perform administrative duties to document the activities being conducted in the laboratory. The successful applicant should have a HNC or equivalent level qualification in Engineering or Physical Science as well as sound and proven practical workshop experience, ideally gained from having completed an engineering apprenticeship. You should also have experience in the management and daily operation of a research laboratory, workshop or similar facility. You should also be capable of designing and building experimental apparatus. The post holder is also expected to be able to manage a team of staff, take responsibility for the team's work, and adapt the service delivered according to need. The successful applicant should have effective communication skills and be confident in giving guidance to and working with staff. The ability to deal sympathetically and effectively with a wide range of people is also desirable. Qualifications, Experience and Skills: * HNC or equivalent level qualification in Engineering or Physical Science * Proven practical workshop experience, ideally gained from having completed an engineering apprenticeship. * Experience in the management and daily operation of a research laboratory, workshop or similar facility * Capable of designing and building experimental apparatus * Able to manage a team of staff and take responsibility for the team's work * Effective communication skills and be confident in giving guidance to and working with staff and students
Our client is recruiting for a Sales Manager to join its existing Sales and Marketing Group based on the Cambridgeshire/Hertfordshire border. This position will be involved in the selling of the client's existing products into key markets and development of new sales channels for those products currently under development. While this role will focus on the management of sales in North America it will also include developing global sales activities particularly the Asia region. You will travel predominantly to the US, for approximately two weeks every two months. A degree in a relevant business studies is preferred or a minimum of 5 years experience in direct customer facing sales. You will also hold a demonstrated track record of achieving sales in the printing and packaging sector and have experience and/or strong knowledge of the print sector including digital printing. Main Responsibilities: * Work directly with primary customers, equipment partners, and manage existing and future sales and related support activities * Work with partners to identify and coordinate sales with the partners' customers (such as packaging converters and other end-users, fillers, packers and brand holders) * Manage direct sales activities with end-users particularly where an equipment partner is not required * Identify objectives, strategies and action plans to improve short and long term sales growth * Accurately forecast annual, quarterly and monthly revenue streams in the relevant region * Formulate product pricing strategies, sales policies, practices and procedures * Work closely with the Sales and Marketing team to develop appropriate sales collateral and attend trade exhibitions Qualifications, Experience and Skills: * A degree in relevant business studies is preferred or a minimum of 5 years experience in direct customer facing sales * A demonstrated track record of achieving sales in the printing and packaging sector * Experience and/or strong knowledge of the print sector including digital printing * Ability to develop and negotiate alternative sales approaches such as capital equipment sales, leasing, consumables pricing models and per unit charging * Experience in the delivery of total cost of ownership analysis and business models. * Ability to understand key product technology features and leverage these to close sales * Willing to travel internationally
Our client based in Cambridge is recruiting for experienced assemblers with good soldering skills to build boards from engineering drawings. This is a permanent position for an excellent electromech assembler with a good solid working history. Applicants must have good dexterity and be able to take instructions and read production guidelines - a good standard of literacy is therefore required. The tasks are repetitive and therefore you must be prepared to do this kind of work without lacking in detail.
An opportunity has arisen for a Project Engineer to be involved in a variety of projects in both the Engineering and Manufacturing areas of our client's business. Joining a team based in Cambridgeshire, the Project Engineer will report directly to the Engineering Manager, but will also carry out other tasks as defined by members of the senior management team. With a suitable qualification in a relevant subject, the successful candidate will be self-motivated and driven and be able to work individually and as part of team. Excellent communication skills and good attention to detail is essential Main Responsibilities: * Assisting in the development and implementation of new processes * Development of Capital Manufacturing Equipment justifications and proposals * Selection and Implementation of NPI/Manufacturing software systems * Lean and continuous improvement in both Engineering and Manufacturing areas Qualifications, Experience and Skills: * HNC / BEng / MEng / BSc / MSc in Electronic Engineering/Manufacturing/Mechanical Engineering/Physics/Other relevant engineering disciplines * Self-motivated and driven - able to work individually and as part of team * Attention to detail * Good communication skills
We are recruiting for a Surface Mount Operator. The Cambridgeshire based client is seeking somebody to be responsible for the manufacture and supply of high quality defect free surface mount assemblies. Providing assistance to the Surface Mount Team Leader, you will be responsible for the manufacture of surface mount PC's in the time allocated and to the required quality standards. The successful candidate will be IPC trained with excellent PC skills. Experience working with ASM/Siemens equipment will be a significant advantage. Main Responsibilities: * Loading, checking and programming feeders * Setting up, running and using all related machinery and equipment * Maintaining all associated equipment in accordance with the documented maintenance plan * Adhering strictly to the specified workmanship standards and agreed processes, reporting any potential non-conformances * Achieving and improving specified times * Identifying any areas of cost reduction/process improvement * Completing all related paperwork and maintaining a high level of accurate documentation * Liaise with associated departments * Raise internal concessions, permits, and external observation reports * Component/s recognition - Ensuring that component mounting conforms to the specified customer requirements Skills: * IPC 620 * IPC 7711/7721 * Excellent computer skills * Experience working with ASM/Siemens equipment will be a significant advantage
Our client, based in Cambridgeshire is seeking a Team Leader to manage the production facilities of a manufacturing area in order for Quality, Cost, and Delivery targets to be achieved within agreed timescales. You will assist with the continuing development of the team and achievement of individual and team improvement objectives. The ideal candidate will be educated to degree level with experience in a manufacturing environment and experience managing teams and individuals. You will need to have excellent communication skills and good PC skills including MRP and Microsoft Office. You must also have specialist technical skills in one or more areas of manufacturing. Well organised, you will need to be able to delegate and influence others, whilst managing on a day-to-day basis employee issues within the area, including discipline, absence, housekeeping, motivation and morale. MAIN DUTIES: * Manage resources and lead the team to achieve targets in terms of MDWT targets; Quality, Cost, Speed, HandS and Morale. Reporting at all, MDWT levels and produce a monthly report. * To achieve and maintain inventory and location accuracy within the relevant materials zone. * Ensure that the area operates to the ISO9001 quality system, and participates in and contributes to the Company's 'vision'. * Ensure the requirements of the Company Health and Safety Policy are achieved and that the requirements of appropriate statutory legislation are met. * Ensure achievement of the relevant area expenditure, capital and cost reduction budgets, which will be set, with specific emphasis on the effective and efficient use of resources. * Drive a philosophy of continuous improvement in the area, such that improvement becomes a way of life. * Manage on a day-to-day basis employee issues within the area, including discipline, absence, housekeeping, motivation and morale. * Manage a training programme that delivers appropriately trained new staff, and a trained flexible workforce to meet the demands of the business cycle. * Provide leadership and guidance to employees within the area (including bi-annual appraisals), to ensure that all individuals have the opportunity to maximise their potential within the Company. * Provide support to the Manufacturing Manager in developing and executing Manufacturing Strategy. COMPETENCIES Essential: * Initiating Action * Work Standards * Self Organisation * Influencing Desirable: * Delegating * Business Knowledge SKILLS * Excellent communication skills * Good PC skills including MRP and Microsoft Office * Specialist technical skills in one or more areas of manufacturing RELEVANT QUALIFICATIONS / EXPERIENCE * Degree or equivalent * Experience of managing people / teams
A new position has become available for a Human Factors Engineer to join a growing team based in Cambridge. You will apply your knowledge of human factors tools and methodologies to the design, development and testing of a wide range of medical products, including drug delivery devices, surgical products and diagnostic systems. You will need understanding and experience in the application principles associated with human performance capabilities and limitations and the ability to apply this knowledge to the design and evaluation of products across a range of applications and industries. The successful candidate will have an excellent degree in Human Factors Engineering, Engineering Psychology, or a related field along with relevant experience applying various HFE principles and methodologies to the design, development, and evaluation of end-user products. Some international travel will be required as part of the role. Main Responsibilities: * Stakeholder needs identification * Development of user profiles, target audience descriptions, and use scenarios * Task Analysis * Requirements Specification * Participation in concept generation activities * Formative and summative user testing * Human Factors validation studies for regulated medical products * Failure and misuse modes analysis * Work collaboratively with other functions including marketing, engineering, industrial design, manufacturing, quality and regulatory to produce user-centred designs that meet user needs, but also factor in business priorities and any technical, cost and/or manufacturing constraints * Plan and conduct user evaluations of product concepts and prototypes, analyse data, document evaluation methods and results, and present design recommendations to project teams, including external clients * Interact professionally and communicate effectively at all levels throughout the company and with clients * Serve as a resource for business developers to help define work plans, scope, and budget for proposed projects and participate in prospective client meetings * Some international travel will be required as part of the role Qualifications, Experience and Skills: * An excellent degree in Human Factors Engineering, Engineering Psychology, or a related field * Relevant experience applying various HFE principles and methodologies to the design, development, and evaluation of end-user products * Strong technical communication skills * Ability to prepare and effectively present high quality technical documentation, business correspondence and presentations * Ability to work effectively within a multi-disciplinary team, particularly in conjunction with Engineering (ME, SW and EE) and Industrial Design * Flexibility, organization, and the ability to multi-task and to meet deadlines on multiple simultaneous projects * Ability to come up to speed quickly on relevant industry and/or technical domain knowledge * Ability to work independently, with limited guidance * Experience in HF for the design and development of medical products and demonstrated ability to understand and comply with applicable EU/US Medical regulations for HF in medical device development - Preferable
Our client, based in Cambridge is seeking a Principal Industrial Designer to provide a significant contribution to development projects in a leading design role and to help expand their industrial design offering. The position will require you to apply your design skills to the development of world-leading medical products for clients around the globe. You will work within multi-disciplinary teams of highly talented people to develop novel solutions to difficult technical problems. Specific responsibilities As a senior member of the Industrial Design team, you will take a leading role in a multi-disciplinary team of Technicians, Engineers, Consultants and Designers. You will be involved in promoting the capabilities of the Industrial Design and Human Factors team and planning these activities within the context of larger development programmes. Leadership of creative workshops and ideation sessions with clients will be a key part of the role combined with the delivery of innovative and exciting solutions. You will have commercial experience and awareness and with regard to Industrial design, you will act as the first point of contact for both clients and other Engineers on projects. Your role will include using your expertise to liaise with clients to understand their technical and marketing needs and prepare proposals which capture these requirements. You will be involved with hands-on product development and design of complex electro-mechanical systems. Your strong creative and technical skills should allow you to make a significant contribution to development projects and to participate in consultancy work within client companies. The successful candidate will need to demonstrate that they are a great team player, capable of working closely with colleagues in similar and diverse disciplines. Your specific responsibilities are likely to include: * Definition of ID solutions for product or system developments * Facilitation of creative workshops and leading client presentations * Leading the ID components of a development programme, working closely with the Human Factors and Engineering design teams. * Generation of concepts and layouts of systems in CAD * Producing robust, high quality CAD surface models * Detailed design of components and products in CAD * Creation of photorealistic renderings and animations * Active contribution to the sales campaigns * Writing technical reports and producing high quality design documentation Minimum requirements To meet the demanding requirements of this role you will be a talented and creative industrial designer, with the ability to articulate exciting and innovative design solutions to meet tight technical requirements. You will have a high level of practical experience with significant and proven technical skills, in an industrial design environment. An excellent knowledge of manufacturing and assembly processes from one off designs to high volume manufacture is required. You should have a great track record of exciting products brought to the market and be able to demonstrate your visual flair and communications skills. Significant experience in Photoshop/Illustrator and a 3D rendering/animation package is required. Experience with 3D CAD, preferably Pro Engineer and Solid Works is also required. You will have an excellent degree in Industrial Design or a related discipline. You will be a bright, enthusiastic team player. Good communication skills are essential as a major part of your role will be interacting with clients and multi-disciplinary project teams made up of scientists, engineers and designers.
We have a new vacancy for a Trainee Workshop Technician. The position is based on the Cambridgeshire/Bedfordshire border. The trainee will be assisting with the maintenance and commissioning of equipment under the supervision of the Workshop Supervisor and liaising with the Senior Technical Engineers on all technical matters, when necessary. You will also carry out stock checks as directed by management and ensure the company's quality standards and procedures are upheld. The successful candidate will have a minimum of 4 GCSEs in English, Maths, IT and Sciences (or equivalent) and preferably a BTEC level 3 in Electrical/Electronic and Computer Engineering (or equivalent). You will have a genuine interest in radio communications and have excellent attention to detail. A full clean driving licence is desirable but not essential. The position is full time and overtime will be available during busy periods. We are looking to fill this vacancy as soon as possible! Qualifications, Skills and Experience: * Preferably BTEC level 3 in Electrical/Electronic and Computer Engineering (or equivalent) * Minimum 4 GCSEs in English, Maths, IT and Sciences (or equivalent) * Good attention to detail * Genuine interest in radio communications * A full clean driving licence is desirable but not essential
We have a new opportunity for a Principal Consultant to join our client's Mechanical Engineering team. Based on the Cambridgeshire/Hertfordshire border, you will input at varying levels within multi-disciplinary teams. You will have the opportunity to formulate business strategies, generate quality in offerings, create new products and markets, make the most of technology, accomplish conspicuous success and maximise your personal impact. Main Responsibilities: * Managing multiple customer relationships and assessing market needs, linking unmet needs to novel technology solutions * Making technical contributions at all stages of product development projects and delivering innovative solutions as well as anticipating project risks * Taking increased responsibility for managing projects whilst maintaining direct contribution to advanced technology and engineering in the development of new products * Providing concept generation and ideas, implementing mechanical solutions and developing medical technologies through to production of products or devices * Providing technical and opinion leadership as you contribute to project teams, organisations and business presentations * Managing key stakeholders and multi-disciplined teams within projects, your approach, reliability and dedication will enable you to effectively integrate with teams of engineers, designers and physicists * Your work will display quality, honesty and integrity at all levels, in particular to address the standards of design rigour that are required to develop successful medical devices Qualifications, Skills and Experience: * A 1st or Upper 2nd class degree from a leading university in mechanical engineering or a related discipline * A passion for and deep understanding of mechanical engineering, gained through development of medical technologies, products or devices * Experience of developing demanding mechanical products, ideally mass-produced precision mechanisms * A track record of successfully leading ambitious RandD projects, including managing all aspects of client (or internal client) communications * Evidence of technical creativity and enterprising spirit, ideally demonstrated by having linked unmet needs to novel technology solutions * Evidence of both client-directed and self-directed innovation
A fantastic opportunity has arisen for a Technical Specialist to join an award winning company that offers great benefits. Our Cambridgeshire based client is seeking an individual to be the first point of supporting customers with their varied technical requirements. You will also provide after-sales technical support to existing customers and distributors using telephone, email and forum. The successful candidate will have a broad understanding of oscilloscopes, data loggers or other electronic measuring instruments and an in-depth knowledge of PCs and Windows Operating systems. Excellent written and verbal communication skills are essential and it would be helpful if you have some front-line support / customer service experience. Previous experience in analogue electronics and using test equipment would be considered an advantage. A small amount of UK and global travel may be required to fulfil certain duties. Main Responsibilities: * Assist customers in selecting the correct product for their application * Record and investigate software and hardware bugs reported by customers * Assist development and marketing with the testing and evaluation of new products, software features * Ensure that ISO9001 procedures are adhered to at all times Qualifications, Experience and Skills: * Have a broad understanding of oscilloscopes, data loggers or other electronic measuring instruments * In-depth knowledge of PCs and Windows Operating systems - Vital * Excellent written and verbal communication skills * Front-line support / customer service experience - Desirable * Previous experience in analogue electronics and using test equipment - Advantageous
We are recruiting for a Technical Coordinator on behalf of our Cambridgeshire based client. You will join a team of technical specialists who are at the first point of supporting customers with their varied technical requirements. You will also provide after-sales technical support to existing customers and distributors using telephone, email and forum. The successful candidate will have a broad understanding of oscilloscopes, data loggers or other electronic measuring instruments and an in-depth knowledge of PCs and Windows Operating systems. Excellent written and verbal communication skills are essential and it would be helpful if you have some front-line support / customer service experience. Previous experience in analogue electronics and using test equipment would be considered an advantage. A small amount of UK and global travel may be required to fulfil certain duties. Main Responsibilities: * Providing existing and potential customers with first-line pre and post-sales technical support to existing customers and distributors * Support requests occur via telephone, website based chat, email and forum for company products * Escalate more complex cases are to a technical specialist * Assist customers in selecting the correct product for their application * Facilitate the product returns process (RMA), raising RMAs and ensure smooth operation of product returns and repairs * Ensure that ISO9001 procedures are adhered to at all times Qualifications, Skills and Experienced: * Have a broad understanding of oscilloscopes, data loggers or other electronic measuring instruments * In-depth knowledge of PCs and Windows Operating systems - Vital * Excellent written and verbal communication skills * Front-line support / customer service experience - Desirable * Previous experience in analogue electronics and using test equipment - Advantageous
Displaying 1 to 20 of 126 jobs from Polytec Personnel Ltd