 |
| Job Title |
|
Carers Registration and Support Officer |
| Salary/rate |
|
£10/hour |
| Location |
|
London, London |
| Job Number |
|
126234949 |
| Posted |
|
09/02/2012 (14:26) |
| Agency/Employer |
|
The Hire Standard |
Description
|
|
Our client a local charity offering support and advice for all unpaid carers in the borough of Enfield are looking for a Carers Registration and Support Officer. The postholder will assist the Centre Manager in making sure that carers receive appropriate support, information and advice when they contact the Centre. You will assist the Centre Manager in the management and supervision of ECC volunteers; assist the Chief Executive Officer and the Centre manager in all the day to day operations of the centre and the efficient delivery of services arranged by or provided by the company
Responsible for
maintaining an up to date and accurate register of carers, shared with Enfield Council
arranging for the provision of the carers identity card
access to the emergency callout service and the carers discount scheme.
The successful candidate will have:-
Excellent IT skills including experience in data entry and data analysis
To be able to work as part of a small team and to work with limited supervision to meet deadlines
Experience of dealing with customers/clients who are at times under stress or facing pressures, in a sympathetic and professional manner
An understanding of the challenges facing family carers based upon personal or work related experience, including any voluntary work
To be well organised and experienced in office procedures
To be willing to undertake a variety of duties including routine tasks in a professional and cheerful manner.
Current CRB
Candidates must be able to interview on Wednesday 1st February-starting work on Thursday 2nd. Apply now for immediate consideration
|
| Job Type |
|
Temporary |
| Contract Length |
|
End of march with po |
| Start Date |
|
|
| Contact Details |
|
 |
|
|
|
|
 |
| Job Title |
|
Reservations Consultant/German Speaking |
| Salary/rate |
|
£18000/annum |
| Location |
|
London, London |
| Job Number |
|
109178046 |
| Posted |
|
08/02/2012 (15:37) |
| Agency/Employer |
|
The Hire Standard |
Description
|
|
Our client, an online hotel wholesaler is looking for a Reservations Consultant/ German speaking to take care of reservations, phone calls, customer emails, hotel supplier enquiries and complaints. The Reservations Consultant is the face of our company and therefore a high level of customer service is a must.
Key responsibilities will include:
Help customers make new bookings
Processing changes/amendments and cancellations as and when required
Dealing with emails and phone calls from our customers in a polite and efficient manner
Dealing with the more complex customer complaints via telephone and email
Liaising with suppliers
Providing information to customers and Hotel Suppliers
Candidate Specification
Fluent in English and German (Other languages welcome)
Excellent Customer Service Skills
Previous Customer Service Experience
Computer literate (MS Office + Microsoft Outlook)
Previous experience in Travel Industry or Hotels Reservations
Sales driven
Flexibility of hours
High level of accuracy and strong attention to detail
Strong Team Player
Working hours
Candidates must be able to work - 5 days a week Tuesday to Saturday. Shift starting between 8.30am and 10.00am and finishing between 5.00pm and 6.30pm (subject to change) Cover of the late shift (1.30pm till 10.00pm) when needed. Bank holidays if required (day in lieu will be given)
Benefits
20 days holidays per year
Apply now for immediate consideration
|
| Job Type |
|
Permanent |
| Contract Length |
|
N/A |
| Start Date |
|
|
| Contact Details |
|
 |
|
|
|
|
 |
| Job Title |
|
Payroll Assistant |
| Salary/rate |
|
£9/hour |
| Location |
|
Horsham , UK |
| Job Number |
|
131014509 |
| Posted |
|
07/02/2012 (18:54) |
| Agency/Employer |
|
The Hire Standard |
Description
|
|
Payroll Assistant Horsham
£9ph
2 months ongoing
Our client a large housing association, are looking for a Payroll Assistant to assist in the provision of a flexible, proactive, professional payroll service. You will report into Senior HR Administrator and assist in the timely preparation and administration of Group payroll(s) ensuring compliance with all Group policies and procedures and HMRC legislation and regulations.
The successful candidate will have:
Proven administration skills
Experience of using computerised payroll systems
Knowledge of best practice and legislation in payroll
Good written and verbal communication skills
Discreet but approachable manner
Computer literate using MS Office Suite
Good numeracy skills
Good levels of accuracy and attention to detail
Able to work as part of a team and on own initiative
Able to prioritise own work and achieve deadlines
At least 4 GCSE passes at Grade C or above including Maths and English
Able to work appropriate hours to ensure the reaching of payroll deadlines
Able to travel to other Group locations if required (with appropriate notice)
Desirable
Administration skills gained in a payroll environment
Experience of using KCS HR/Payroll systems
Advanced MS Excel
Attained (or studying for) a relevant UK payroll qualification
Access to a vehicle for occasional business use (for which a mileage allowance will be paid)
Apply now for immediate consideration
|
| Job Type |
|
Temporary |
| Contract Length |
|
N/A |
| Start Date |
|
|
| Contact Details |
|
 |
|
|
|
|
 |
| Job Title |
|
Community Regeneration Officer |
| Salary/rate |
|
£29700/annum |
| Location |
|
London, London |
| Job Number |
|
132040047 |
| Posted |
|
06/02/2012 (16:46) |
| Agency/Employer |
|
The Hire Standard |
Description
|
|
Our client, a large housing association, are looking for a Community Regeneration Officer to stimulate and support residents in the social and economic regeneration of their neighbourhoods and communities; to develop and manage projects in partnership with others for the social, economic and environmental regeneration of the communities in which residents live.
This role will be primarily focused on promoting Digital Inclusion in communities after recent funding was won to support residents who need assistance and training in this area.
The successful candidate MUST have:
Demonstrable experience of successful community regeneration work
Experience of working in a multi-cultural environment and able to relate equal opportunities issues to practical work
Knowledge and understanding of the community regeneration process and funding regimes
Demonstrable experience of successful bids and submissions for funding
Experience of budget management
Understand and have a good knowledge of digital inclusion learning toolkits
Understand and have a good knowledge of measuring local community impact
Knowledge of Housing Associations and the context within which they operate (desirable)
Knowledge and understanding of national, regional and local initiatives for digital inclusion in urban and rural areas (desirable)
Closing date 20th Feb
Interviews 28th Feb
Apply now for immediate consideration
|
| Job Type |
|
Contract |
| Contract Length |
|
1 Year Full-Time |
| Start Date |
|
|
| Contact Details |
|
 |
|
|
|
|
 |
| Job Title |
|
Social Inclusion Officer Resident Initiatives |
| Salary/rate |
|
£22900 - £28700/annum |
| Location |
|
London, London |
| Job Number |
|
131014491 |
| Posted |
|
06/02/2012 (13:24) |
| Agency/Employer |
|
The Hire Standard |
Description
|
|
Our client, a large housing association, are looking for a Project Officer to effectively manage resident initiative projects from inception to final completion.
Main responsibilities will include:
Project design agree the purpose and design of resident initiative projects through a consultative approach ultimately creating project plans
Project management - Manage the end to end delivery of project plans, whilst monitoring process, cost and other outputs.
Project evaluation Report and analyse results. Carry out impact assessment activity and communicate outcomes
Resident initiatives - General - Attend and facilitate training sessions, meetings and conferences as appropriate; Extensive travel throughout the Group, including attendance at evening meetings, will be required; Provide advice, guidance, support and training/coaching to other Group staff.
The successful candidate must have:
Experience of working in a consultation/community research role using both qualitative and quantitative methodology.
Comprehensive knowledge of consultation and involvement techniques.
Experience of end to end consultation project design and management
Evidence of an analytical approach to problem solving
Experience of quality assurance techniques.
Experience of carrying out impact assessment on resident initiatives activity.
An understanding of the social housing sector and the purpose of resident initiatives.
Experience of working with one of the Groups identified minority ethnic communities
Ability to speak any of the languages of the Groups identified minority ethnic communities particularly Kurdish, Turkish, Sylheti or Somali
Able to attend frequent evening meetings.
Able to travel across the Group.
Full driving licence and access to a vehicle for business use (for which a mileage allowance will be paid).
Post will require Criminal Records Bureau clearance at Enhanced level.
Closing date Feb 13th apply now for immediate consideration
|
| Job Type |
|
Permanent |
| Contract Length |
|
N/A |
| Start Date |
|
|
| Contact Details |
|
 |
|
|
|
|
 |
| Job Title |
|
Internal Services Assistant |
| Salary/rate |
|
£25000/annum |
| Location |
|
Middlesex, London |
| Job Number |
|
126234424 |
| Posted |
|
06/02/2012 (12:30) |
| Agency/Employer |
|
The Hire Standard |
Description
|
|
Our client, a Management Consultancy firm, are looking for an Internal Services Assistantto work in close liaison with the UK HR & Ops Manager in supporting both functions for the company.
Main responsibilities will include:
Supporting HR functions relating to operational and data processes using SAP.
Organising UK meetings and Events, Conferences.
Accounting functions - invoice filing and monitoring, liaising with Financial Services
Supporting Recruitment function
organising FTF days
Diary scheduling
Partner support - Supporting UK Partners with administrational tasks
A variety of other administrative tasks including filing, reception duties and anything else adhoc
The successful candidate must have:
Previous experience in a Personal Assistant role
Excellent data management skills
Microsoft Office Suite - intermediate to advanced skills
Excellent attention to detail
Degree qualification ideally in a business field
Apply now for immediate consideration
|
| Job Type |
|
Permanent |
| Contract Length |
|
N/A |
| Start Date |
|
|
| Contact Details |
|
 |
|
|
|
|
 |
| Job Title |
|
ICT Network and Security Manager |
| Salary/rate |
|
£37000 - £47000/annum |
| Location |
|
London, London |
| Job Number |
|
113577913 |
| Posted |
|
03/02/2012 (16:15) |
| Agency/Employer |
|
The Hire Standard |
Description
|
|
Our client an independent public body which conducts in-depth inquiries into mergers, markets and the regulation of the major regulated industries are looking for a Network and Security Manager to be responsible for the overall network and security function reporting to the Head of IS. This includes line management, leadership, strategic direction, including but not limited to providing hands-on support and maintenance as required and liaising closely with key stakeholders and the external customers the company provides IT services to.
Additionally, the post holder is the IT Security Officer (ITSO) and Communications Security Officer (ComSO). They are responsible for ensuring that the IT systems meet mandatory government security standards and for ensuring the company retains its GSi accreditation.
It is a requirement that the post holder has a valid Security Check (SC) clearance for this role.
Knowledge, skills and experience
This is a customer focussed role within an evolving IT department in a growing organisation. The successful applicant will have excellent interpersonal skills coupled with an in depth knowledge of IT network and security systems. Knowledge of and the ability to work within HMG procedures is essential.
Ideally the job holder will have:
A degree-level qualification.
Excellent understanding of HM Government IT security and information assurance standards and the ability to implement its requirements.
Hands-on experience of working in Network and Information Security management.
A track record of designing and implementing secure IT systems.
Evidence of contribution to IT security strategies and service improvement initiatives.
Relevant professional technical qualifications:
o CCNP
o CISSP
o CISM
o CCNA
Accreditation / awareness of ISO 27000 series standards.
Good documentation and communication skills.
Good understanding of ITIL V3 processes
Knowledge of a PRINCE2 environment and its main principles.
Excellent attention to detail and forensic approach to reviewing own and others work.
The hours of cover required of this position are currently 8.00am to 6.00pm. Attendance will be required during these times on a shift basis. The hours may change in the future.
Given the security focus of the role the candidate must hold, or be capable of achieving, UK Government security clearance to SC level, and therefore must have at least 5 years UK residency.
Apply now for immediate consideration
|
| Job Type |
|
Permanent |
| Contract Length |
|
N/A |
| Start Date |
|
|
| Contact Details |
|
 |
|
|
|
|
 |
| Job Title |
|
Senior Development Officer |
| Salary/rate |
|
£40000/annum |
| Location |
|
London, London |
| Job Number |
|
131014457 |
| Posted |
|
02/02/2012 (16:11) |
| Agency/Employer |
|
The Hire Standard |
Description
|
|
Our client, a large housing association, are looking for a Development Officer to join their team over a 9 month (min) maternity cover period, managing housing development projects from acquisition to final completion.
Main responsibilities will include:
Project Initiation
Property Acquisition
Pre-Contract Management
Contract Management
Post-Contract management
Remedying of defects and all defects liability period inspections.
Assisting in the preparation of bids for ADP funding.
Assist the Development Manager with the day to day project management and wider regeneration activities being undertaken by the Group.
The successful candidate will have:
5 years + experience in a similar housing development role
Evidence of having the ability to become competent in a new area of work involving complex processes.
Evidence of an analytical approach to problem solving.
Intermediate skills in MS Excel and Word
Excellent numeracy skills
Experience of housing association shared ownership development procedures
Experience of inner city regeneration projects
Experience of market rent, PFI or other forms of non-mainstream affordable housing.
Closing date 16th Feb
Interviews 23rd Feb
|
| Job Type |
|
Contract |
| Contract Length |
|
9 Months (Maternity |
| Start Date |
|
|
| Contact Details |
|
 |
|
|
|
|
 |
| Job Title |
|
Development Officer |
| Salary/rate |
|
£34000/annum |
| Location |
|
London, London |
| Job Number |
|
131014455 |
| Posted |
|
02/02/2012 (16:07) |
| Agency/Employer |
|
The Hire Standard |
Description
|
|
Our client, a large housing association, are looking for a Development Officer to join their team over a 9 month (min) maternity cover period, managing housing development projects from acquisition to final completion.
Main responsibilities will include:
Project Initiation
Property Acquisition
Pre-Contract Management
Contract Management
Post-Contract management
Remedying of defects and all defects liability period inspections.
Assisting in the preparation of bids for ADP funding.
Assist the Development Manager with the day to day project management and wider regeneration activities being undertaken by the Group.
The successful candidate will have:
1-2 years experience in relevant housing or construction related fields in a similar role
Experience of housing association development
Evidence of having the ability to become competent in a new area of work involving complex processes.
Evidence of an analytical approach to problem solving.
Intermediate skills in MS Excel and Word
Excellent numeracy skills
Interest in architecture and building
Closing date 16th Feb
Interviews 23rd Feb
|
| Job Type |
|
Contract |
| Contract Length |
|
9 Months (Maternity |
| Start Date |
|
|
| Contact Details |
|
 |
|
|
|
|
 |
| Job Title |
|
Purchase Ledger |
| Salary/rate |
|
£18000/annum |
| Location |
|
London, London |
| Job Number |
|
101333840 |
| Posted |
|
02/02/2012 (12:46) |
| Agency/Employer |
|
The Hire Standard |
Description
|
|
Our client, a global online travel wholesaler, are looking for a Purchase Ledger Clerk to join their busy accounts department.
Main responsibilities will be in the control of supplier accounts, checking and authorizing invoices, invoice and payment queries, account reconciliation and payment (high volume) of purchase invoices. Along with these responsibilities, there will be close liaison with Suppliers, the Contracts Dept, Accounts Dept, IT Dept and FIT Dept.
The successful candidate MUST have:
Minimum of six months work experience in a finance department
Strong organization skills
Strong numeric skills
A good communicator, both written and verbal
Ability to work under pressure
Interpersonal sensitivity understand and demonstrate respect for others and their values and opinions, even when they are not in agreement.
managing emotions managing thoughts and feelings in ways that lead to productive/successful performance
Accurate time management skills
B grade or above in GCSE Maths (A Levels would advantageous)
Relevant degree qualification desirable
|
| Job Type |
|
Permanent |
| Contract Length |
|
N/A |
| Start Date |
|
|
| Contact Details |
|
 |
|
|
|
|
 |
| Job Title |
|
ASP.NET Web Developer |
| Salary/rate |
|
£30000/annum Plus bonus and benefits |
| Location |
|
Leeds, West Yorkshire , UK |
| Job Number |
|
119132291 |
| Posted |
|
02/02/2012 (11:43) |
| Agency/Employer |
|
The Hire Standard |
Description
|
|
ASP.NET Web Developer
Based Leeds, West Yorkshire
Salary £30,000 Plus bonus and benefits
Our client requires an ASP.NET Web Developer to join cutting edge digital agency. You will be working on an exciting range of websites and applications for a host of well known local brands using the latest Microsoft technologies
Responsibilities
The role requires you to take on projects from concept stage to completion. You will be required to work with clients so good communication skills are important.
You will working with a dynamic team of creatives, psychologists and marketers delivering Business Attraction Strategy
Required Skills:
VB.NET, C#, ASP.NET, .NET Framework 4.0, 3.5, 2.0
HTML, CSS, Javascript, JQuery
SQL Server 2005/2008
Apply now for immediate consideration
|
| Job Type |
|
Permanent |
| Contract Length |
|
N/A |
| Start Date |
|
|
| Contact Details |
|
 |
|
|
|
|
 |
| Job Title |
|
PT Programme Assistant |
| Salary/rate |
|
£29000/annum pro rata |
| Location |
|
London, London |
| Job Number |
|
126234030 |
| Posted |
|
01/02/2012 (14:40) |
| Agency/Employer |
|
The Hire Standard |
Description
|
|
PT Programme Assistant, EC1
11hrs p/wk
£29k pro rata
Our client, a large housing association, are looking for a Part Time Programme Assistant to co-ordinate the activities of the Reinvestment team, ensuring that processes are in place and that the team works in an effective manner. This role is 11 hours per week (5.5hrs on a Mon and Tues)
Main responsibilities will include:
Team administration and co-ordination
Project related admin support
Resident related admin support
Financial admin support
Liaison across the group
The successful candidate must have:
Proven extensive experience working in an Administration support role
Intermediate to advanced Experience of using IT systems including Microsoft Office.
Excellent interpersonal skills
Excellent written and verbal communication skills
Able to understand financial information
Good attention to detail.
Able to prioritise and to work to tight deadlines under pressure.
Able to organise and maintain administrative systems.
At least 4 GCSE passes at grade C (or equivalent) including Maths and English
Experience of working in the housing field is desirable
Experience of dealing with the public both in person and over the telephone is desirable
Closing date: 12th Feb 2012
Interviews: 20th Feb 2012
|
| Job Type |
|
Part Time |
| Contract Length |
|
N/A |
| Start Date |
|
|
| Contact Details |
|
 |
|
|
|
|
 |
| Job Title |
|
Project Manager |
| Salary/rate |
|
£38000/annum |
| Location |
|
Bermondsey, London |
| Job Number |
|
127263068 |
| Posted |
|
31/01/2012 (17:44) |
| Agency/Employer |
|
The Hire Standard |
Description
|
|
Our client, a large housing association, are looking for a Project Manager to work within the Asset Management team to oversee the delivery of a project which will improve the energy efficiency of 1000 properties in the Charlton Area. This role is primarily site based.
The Project Manager will be responsible for:-
Delivery of the project on time, within budget and to the correct quality
The overall financial tracking of the project and supervising contract teams
Logging and responding to daily site correspondence
Seeking and providing technical direction
Manage the execution of the project plan
Review and comment upon the specifications, drawings and completion manuals
Review the contractor resources, equipment and plant requirements of projects
Preparation and submission of reports to the Senior Management
Inspect the quality of contractors works in addition to reviewing their progress
Assists in specification reviews to identify potential changes that will improve the delivery and cost effectiveness of the work
Identifying construction critical issues that could impact the work schedule and obtaining resolutions jointly with the contractor to ensure that the programme does not slip
Reviews material specification and standards
Assures strict compliance with Safety practices and standards
Monitors actual work against budgets and schedules to ensure contract completion in a safe, timely manner
Monitor the performance of the Contractors and verify that the works are executed in accordance with the specification and construction drawings
Project quality site inspections
REQUIRED QUALIFICATIONS/EXPERIENCE:
Knowledge and experience of working with external wall insulation systems and CESP/CERT funding will be an advantage.
Bachelors degree in civil, mechanical or electrical engineering, or equivalent relevant experience /qualifications (a qualification in project/construction management from recognized body would be preferential)
10 years on site project management experience, with experience in managing multidisciplinary projects
Computer literacy: candidate should be proficient in MS Office (Word, Excel, MS Projects. etc)
|
| Job Type |
|
Contract |
| Contract Length |
|
6 Months |
| Start Date |
|
|
| Contact Details |
|
 |
|
|
|
|
 |
| Job Title |
|
Project Officer - Resident Initiatives |
| Salary/rate |
|
£22000 - £29000/annum |
| Location |
|
london, London |
| Job Number |
|
131014410 |
| Posted |
|
30/01/2012 (18:21) |
| Agency/Employer |
|
The Hire Standard |
Description
|
|
Projects Officer Resident Initiatives
London Region
£22,900 - 28,700
Our client, a large housing association, are looking for a Project Officer to effectively manage resident initiative projects from inception to final completion.
Main responsibilities will include:
Project design agree the purpose and design of resident initiative projects through a consultative approach ultimately creating project plans
Project management - Manage the end to end delivery of project plans, whilst monitoring process, cost and other outputs.
Project evaluation Report and analyse results. Carry out impact assessment activity and communicate outcomes
Resident initiatives - General - Attend and facilitate training sessions, meetings and conferences as appropriate; Extensive travel throughout the Group, including attendance at evening meetings, will be required; Provide advice, guidance, support and training/coaching to other Group staff.
The successful candidate must have:
Experience of working in a consultation/community research role using both qualitative and quantitative methodology.
Comprehensive knowledge of consultation and involvement techniques.
Experience of end to end consultation project design and management
Evidence of an analytical approach to problem solving
Experience of quality assurance techniques.
Experience of carrying out impact assessment on resident initiatives activity.
An understanding of the social housing sector and the purpose of resident initiatives.
Experience of working with one of the Groups identified minority ethnic communities
Ability to speak any of the languages of the Groups identified minority ethnic communities particularly Kurdish, Turkish, Sylheti or Somali
Able to attend frequent evening meetings.
Able to travel across the Group.
Full driving licence and access to a vehicle for business use (for which a mileage allowance will be paid).
Post will require Criminal Records Bureau clearance at Enhanced level.
Closing date Feb 13th apply now for immediate consideration
|
| Job Type |
|
Permanent |
| Contract Length |
|
N/A |
| Start Date |
|
|
| Contact Details |
|
 |
|
|
|
|
| Job Title |
|
Marketing Executive |
| Salary/rate |
|
£23000 - £25000/annum |
| Location |
|
Holborn, London |
| Job Number |
|
129156228 |
| Posted |
|
30/01/2012 (15:44) |
| Agency/Employer |
|
The Hire Standard |
Description
|
|
Marketing Executive, WC2
£23-25kpa
Our client, a global foreign exchange company, are looking for a Marketing Executive to join their team in delivering B2C marketing strategies.
The successful candidate must have:
Previous experience working in a RETAIL, B2C environment in a similar role
Experience in delivering high volume marketing with clear concise key messages to a wide audience through a variety of channels
Proven experience in POS marketing
Ability to handle a fast pace whilst managing conflicting priorities
Apply now for immediate consideration
|
| Job Type |
|
Permanent |
| Contract Length |
|
N/A |
| Start Date |
|
|
| Contact Details |
|
 |
|
|
|
|
 |
| Job Title |
|
Part III Project Architect |
| Salary/rate |
|
£38000 - £50000/annum |
| Location |
|
Hoxton, London |
| Job Number |
|
127262460 |
| Posted |
|
26/01/2012 (11:09) |
| Agency/Employer |
|
The Hire Standard |
Description
|
|
Pt III Project Architect, London N1
Perm, £38-50k pa (Salary negotiable depending on experience)
Our client, a multi disciplinary practice incorporating Architecture, Urban Design, Planning, and Sustainability are looking for a Job Running Pt III Project Architect with a number of years experience running RIBA stages A-D, and E-L on residential schemes of up to 100+ units
The ideal candidate would be an ambitious person capable of entering the practice with high level of responsibility, with a view to potentially progressing within the practice structure.
Essential requirements include:
Proven experience managing projects RIBA stages A-D and E-L
Experience working within residential architecture projects
Experience in servicing and nurturing client relationships
Experience of co-ordinating and communicating with other consultants
Experience of NBS spec writing
Competent user of Vector Works
Competent user of AutoCAD
Competent user of Sketch up
Competent user of In Design
Must understand HQI standards, Lifetime Homes and SDF standards
RIBA part III qualified
Experience in working in a reactive, fast paced environment with conflicting priorities
Apply now for immediate consideration
|
| Job Type |
|
Permanent |
| Contract Length |
|
N/A |
| Start Date |
|
|
| Contact Details |
|
 |
|
|
|
|
 |
| Job Title |
|
Complaints Officer |
| Salary/rate |
|
£26750/annum |
| Location |
|
Waterloo, London |
| Job Number |
|
131014350 |
| Posted |
|
24/01/2012 (14:09) |
| Agency/Employer |
|
The Hire Standard |
Description
|
|
Our client, a large housing association, are looking for a Complaints Officer to assist in the Management of Complaints and ensure these are dealt with by our contractors to ensure delivery of the agreed SLA in line with Family Mosaic Policy
This role will assist in identifying trends through analysis, then acting to continually improve the service using improvement action plans provided by the Complaints Manager whilst effectively coordinating the delivery of complex complaints by contractors
The successful candidate must have:
Sound customer service knowledge with relevant experience preferably within the social housing environment
Collaborative approach to working across and within teams
Good communication skills including written, oral and interpersonal
Excellent IT skills
An understanding of project management skills
Ability to negotiate
Empathy with internal customers
Ability to convey important messages through good presentation skills (oral, numerical and written)
Experience in Incident and Problem solving environment.
Ability to prioritise workloads to meet deadlines in a Social Housing environment.
Demonstrable excellent communication skills at all levels both within the organisation and externally.
Highly organised and have the ability to work under pressure
GCSE Maths & English
CLOSING DATE: Friday 27th Jan apply now for immediate consideration
|
| Job Type |
|
Permanent |
| Contract Length |
|
N/A |
| Start Date |
|
|
| Contact Details |
|
 |
|
|
|
|
 |
| Job Title |
|
Health & Safety Advisor |
| Salary/rate |
|
£18000/annum |
| Location |
|
Old Street, London |
| Job Number |
|
126233003 |
| Posted |
|
20/01/2012 (16:05) |
| Agency/Employer |
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The Hire Standard |
Description
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Our client, a global online travel wholesaler, are looking for a Health & Safety Advisor to be responsible for assessing all of the hotels contracted to ensure they meet the minimum H&S standards and all relevant H&S legislation. This is done by assisting hotels to complete Self Assessment audits and then backed up by visiting the hotels to ensure the information they provide is correct.
The role will initially be an admin support role sending out the assessments and chasing hotels for their responses and offering general admin support for the rest of the H&S department. For the right candidate(s) this role will progress to include internationally recognised training to become a Health & Safety auditor
Once qualified the job will involve a certain amount of travel which may occasionally include weekends.
The successful candidate must have:
Previous exposure to Health & Safety regulations in business (ideally within travel/hospitality)
Good organisational skills
The ability to make quick decisions that can be back up
The ability to work well under pressure.
Apply now for immediate consideration
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| Job Type |
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Permanent |
| Contract Length |
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N/A |
| Start Date |
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| Contact Details |
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| Job Title |
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Senior Insolvency Administrator |
| Salary/rate |
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£23000 - £27000/annum |
| Location |
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Loughton, Essex |
| Job Number |
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101332185 |
| Posted |
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20/01/2012 (15:31) |
| Agency/Employer |
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The Hire Standard |
Description
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Our client, an Insolvency consultancy are looking for a Senior Insolvency Administrator to join their team.
The successful candidate will have proven previous experience as an insolvency administrator and be expected to take responsibility for their cases, be IT literate and have a good up to date understanding of the technical and legislative aspects of insolvency. Have the ability to run a varied portfolio of cases, provide partners and managers with support. Also must have strong written and verbal communication skills.
If you have the skills detailed above, have a can do attitude, are prepared to be pro active in your approach and are keen to succeed, please apply now. Wage to be discussed and will depend on experience.
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| Job Type |
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Permanent |
| Contract Length |
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N/A |
| Start Date |
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| Contact Details |
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| Job Title |
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ICT Network & Security Infrastructure Administrator & Business Analyst |
| Salary/rate |
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£33000 - £42000/annum |
| Location |
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London, London |
| Job Number |
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113572936 |
| Posted |
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18/01/2012 (17:29) |
| Agency/Employer |
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The Hire Standard |
Description
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ICT Network & Security Infrastructure Administrator & Business Analyst
Perm, London EC1, £33-42kpa
Our client an independent public body which conducts in-depth inquiries into mergers, markets and the regulation of the major regulated industries are looking for a ICT Network & Security Infrastructure Administrator & Business Analyst to support the Manager by undertaking tasks associated with the development and maintenance of the ICT network and security infrastructure.
The role will include hands on design, implementation, development, support, maintenance and proactive monitoring of the ICT network and security infrastructure (including the organisations it provides IT support to). The role holder will also investigate and resolve day to day incidents reported to the IT Service Desk, which may be referred to by ICT Service Support, ICT Service Delivery and the Server Infrastructure teams.
Additionally this role will provide support to the ICT Business Analyst in terms of implementing, testing and maintenance of software solutions for CC and its customers including website maintenance and development.
The successful candidate should be able to demonstrate that they have at least a working knowledge of the following:
Relevant accreditations (GSI, ISO 27000) and government security and ICT security best practice and mandatory requirements
Experience working with enterprise level networks within secure environments
Formal Cisco Professional Certification or equivalent hands-on experience
Formal Checkpoint Professional Certification or equivalent hands-on experience
Remote access (RSA SecureID, Single Sign On, Checkpoint Secure Client & SSLVPN)
Extensive knowledge of Internet Protocols, communication protocols, data and network security
Knowledge of Network Intrusion Detection systems and File Integrity Monitoring
Network Monitoring Tools (Cacti, Packet Analysers, Solar winds Orion)
Cisco PIX/FWSM/ASA Firewall configuration and management
Vulnerability assessment and Windows patch management (Nessus, WSUS)
Cisco Switch Configuration and Troubleshooting (STP, MST, LACP, 802.1q, SPAN)
Network Performance Monitoring and Troubleshooting
Enterprise Antivirus tools (Symantec Endpoint, MacAfee)
Knowledge and skill in the use of one or more programming and scripting
Languages utilized in web environments (PHP, SQL, JavaScript and/or any combination of these languages)
Documents object model (DOM); and HTML, XHTML, CSS, XML and XSLT schemas.
Knowledge in the use of Structured Query Language (SQL) for data retrieval, data manipulation, and the creation and modification of database objects.
Design, coding, documentation, testing, and debugging of web environments (websites and web applications); web content management systems, and search appliances.
Web Server Technologies (Apache/IIS), SSL Certification and Domain name management
Understanding of legal requirements relating to information and data use (e.g. Data Protection Act) and how these are applied in practice to the business setting.
Knowledge in the use of Prince2 and ITIL.
Competent documentation skills
Has excellent verbal and written communication skills, with the ability to effectively communicate complex ICT issues to non-ICT professionals and other staff
Maintains current knowledge of industry trends and potential impact on the ICT Network and Security infrastructure
The hours of cover required of this position are currently 8.00am to 6.00pm. Attendance will be required during these times on a shift basis. The hours may change in the future.
Closing date January 27th apply now for immediate consideration.
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Permanent |
| Contract Length |
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N/A |
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| Contact Details |
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