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Hot Recruitment

Contact Keeley Herd
Telephone 01923 431789
Email keeley@hotrec.co.uk
Website http://www.hotrec.co.uk
Address 54 Clarendon Road , Watford , Hertfordshire , WD17 1DU
Description
Hot Recruitment specialise in the supply of permanent staff to all types of business and industry.

We take pride in delivering a highly personalised, results driven service that exceeds the expectations of our Clients and Candidates.

Our highly trained and friendly team of professional Consultants will be delighted to assist with your permanent and temporary requirements.

We guarantee that you will receive an exceptional, personal and highly confidential service

72 jobs from Hot Recruitment next page »
Job Title BRANCH MANAGER, WEST SUSSEX
Salary/rate £40000/annum + bonus, car
Location Burgess Hill, West Sussex, England, West Sussex
Job Number 104229150
Posted 07/02/2012 (17:26)
Agency/Employer Hot Recruitment
DescriptionRegister your CV A new and exciting opportunity has arisen for a Branch Manager to run this successful Automotive Trade Parts Specialist site based in Burgess Hill, West Sussex.

This is a great opening to join our clients thriving business and for the role of Branch Manager your key objective will be to drive sales whilst looking after 5 telesales staff and a team of warehouse operatives and drivers.
 
OUTLINE OF THE ROLE
* To successfully manage and effectively run the Trade Part Specialist, sales and distribution operation in accordance with the business plan and company Standards.
* To plan, identify and maximise Parts sales opportunities achieving an agreed market share within the trade sector.
* To maintain agreed sales objectives and agreed costs, whilst delivering the highest level of customer satisfaction.
* To manage the performance of the Trade Parts Sales Team, in the achievement of business objectives.

KEY TASKS
* Analyse available Market Intelligence in order to develop ongoing strategies to increase business in accordance with Growth plan.
* Have total awareness of the business potential for the assigned geographical area.
* Design and implement tailored packages meeting market requirements.
* Measure and report the levels of success following all marketing events and make the necessary improvements before the next planned activity.
* Achieve negotiated sales objectives within a specific time frame to ensure a budgeted return on investment by continually examining accounts, operating controls, and composite figures.
 * Ensure the Trade Parts department has adequate resources in order to achieve all objectives, and provide a prompt service to all customers.
* Monitor customer credit facilities to ensure that parts credit accounts are settled in accordance with company policy.
* Ensure that all customer complaints are resolved to achieve a satisfactory conclusion.
* Ensure all commercial legislation, Health and Safety, and internal safety procedures are adhered to.
* Providing an effective inductions and regular performance reviews to all team members.
* Coaching and developing all team members in job-related skills.
* Monitor the parts inventory to anticipate future parts needs and keep obsolete stock to a minimum.
* Ensure security of all inventories and premises.

PERSONAL ATTRIBUTES
We are looking for an experienced sales management professional who has bags of drive and ambition combined with great leadership qualities to motivate others and who is a strong team builder. You must have a successful track record in sales and a history in factoring car parts is desired, not essential.

If you have great people skills and the ability to work on your own initiative within a target driven environment then we want to hear from you.

PACKAGE
For the role of Branch Manager there is a competitive salary on offer of 35K to 40K plus bonus (depending on the person and experience), a company car and other benefits.

HOW TO APPLY
Please note that in accordance with Hot Recruitment Consultants recruitment and consultancy processes, if you are shortlisted your CV may be sent to the Parts Director at our Clients’ business and by applying for this position you give your consent for us to do so.

Applications for the role of Branch Manager will only be considered if we are provided with a full CV detailing your recent work experience with dates of employment.  Please ensure your contact numbers and residential address details are on your CV.   

You must have eligibility to work in the UK and a full valid UK Driving Licence.   Please note, only suitable applicants will be contacted and incomplete CVs will not be considered.

We look forward to hearing from you!


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Job Title SHIPPING SERVICES CO-ORDINATOR, WEMBLEY
Salary/rate £20000/annum
Location Wembley, Greater London, England, Middlesex
Job Number 110137740
Posted 07/02/2012 (16:30)
Agency/Employer Hot Recruitment
DescriptionRegister your CV This role is for a fantastic national brand who specialise in removals and storage.  They are seeking a Shipping Services Co-Ordinator with exceptional administration and telepone skills for their Head Office in Wembley.    In this role you will be responsible for supporting and assisting their UK branch network, Sister company and Destination agents.

RESPONSIBILITIES
* Providing quotation to UK branch network.
* Container bookings and Shipping instructions
* LCL/Airfreight bookings
* Managing groupage containers
* To ensure all data is entered onto the system within the necessary time frame
* Maintaining the office filing system
* Sending pre alerts and manifest to agents
* Ensure correct paperwork is sent to agents in a timely manor
* Coding Invoices in a timely manor
 
ESSENTIAL REQUIREMENTS
* Excellent telephone manner
* Computer literate
* Excellent accuracy in data entry, Excel and Word
* Excellent written and verbal skills
* Ability to work well under pressure to achieve deadlines
* Good team player

PERSONAL ATTRIBUTES
* Organised with good planning and prioritising skills
* Flexible
* Proactive
* Approachable
* Motivated
* Friendly
 
The salary for this role will be 18K – 20K.

HOW TO APPLY:   
Please note that in accordance with Hot Recruitment Consultants recruitment and consultancy processes, if you are shortlisted your CV may be sent to the Hiring Manager at our Clients’ business and by applying for this position you give your consent for us to do so.

Applications for the role of Shipping Services CoOrdinator will only be considered if we are provided with a full CV detailing your recent work experience in a similar capacity with dates of employment and ensure your contact numbers and residential address details are on your CV.   

You must have eligibility to work in the UK.   Please note, only suitable applicants will be contacted and incomplete CVs will not be considered.

We look forward to hearing from you!


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Job Title IT HELPDESK SUPPORT / NETWORK ANALYST, WEMBLEY
Salary/rate £17000/annum
Location Wembley, Greater London, England, Middlesex
Job Number 113578902
Posted 07/02/2012 (16:21)
Agency/Employer Hot Recruitment
DescriptionRegister your CV This fantastic national brand who specialise in removals and storage is seeking an experienced IT Helpdesk Support / Network Analyst for its Wembley Head Office.  The purpose of the role is to supervise and provide first and second level support to end user workstations for all computer, communication and server systems within the company.  You will also manage and maintain the IT infrastructure (network, servers, telecoms, hardware, software).

This role could suit a second jobber with good IT knowledge of networked systems and excellent communication skills to provide helpdesk support.  

RESPONSIBILITIES:
* Manage the centralised helpdesk system, ensuring all issues are logged and correctly allocated
* Track all issues to resolution and ensure callers are kept updated on progress and expected time to resolution
* Provide first line support to callers by investigating the problem, determining the cause and either resolving or identifying next steps
* Provide second line support to callers by investigating complex problems and either developing and implementing solutions or escalating the issue to third level support
* Provide advice to users on system functionality, applications and appropriate use
* Install new hardware, software and communications equipment
* Manage and maintain the back-up server and systems, ensuring daily and weekly back-ups are completed successfully and stored securely
* Report any back-up errors, data security or system security concerns to the IT Manager
* Attend the data centre in Egham, Surrey and perform necessary tasks such as importing and exporting back-up tapes
* Run monthly reports and processes as required
* Participate in projects as and when required

OTHER DUTIES:
* Out of hours working may be required (time off in lieu given)
* Moderate lifting and carrying may be required

SKILLS, KNOWLEDGE & EXPERIENCE:
* Relevant technical knowledge (to be fully scoped)
* Demonstrates a professional manner when dealing with others
* Strong customer care focus with ability to communicate effectively with callers
* Ability to explain complex technical issues in a way that non-technical stakeholders can understand
* Ability to analyse situations and determine innovative but practical solutions to problems
* Logical, structured and organised with the ability to effectively prioritise and make judgements
* Ability to constructively work with others in order to provide the best possible service

The salary on offer for the role of IT Helpdesk Support / Network Analyst is 17K and applicants need to live within a commutable distance from the Wembley area.

HOW TO APPLY:   
Please note that in accordance with Hot Recruitment Consultants recruitment and consultancy processes, if you are shortlisted your CV may be sent to the Hiring Manager at our Clients’ business and by applying for this position you give your consent for us to do so.

Applications for the role of IT Helpdesk Support / Network Analyst will only be considered if we are provided with a full CV detailing your recent work experience in a similar capacity with dates of employment and ensure your contact numbers and residential address details are on your CV.   

You must have eligibility to work in the UK.   Please note, only suitable applicants will be contacted and incomplete CVs will not be considered.

We look forward to hearing from you!


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Contract Length Permanent
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Job Title TELESALES / SALES EXECUTIVE, BOREHAMWOOD
Salary/rate £30000/annum
Location Borehamwood, Hertfordshire, England, Hertfordshire
Job Number 118436261
Posted 07/02/2012 (12:51)
Agency/Employer Hot Recruitment
DescriptionRegister your CV Our client is offering a new and exciting opportunity for a Telesales / Sales Executive to join their in-house sales team in Borehamwood. Ideally they are looking for a confident, proactive sales consultant who has a proven track record of Building “New Business” relationships, negotiating and exceeding targets, an experience of selling to the educational market would also be desirable.

This company are the market leaders for Educational cloud based solutions and also a Gold Partner with Microsoft and their aim is to engage, teach and educate through technology within schools. The role of Telesales / Sales Executive involves creating warm leads, contacting schools and building up a sales database.   

The Telesales / Sales Executive will be required to:
* Identify and target new market areas
* Attend sales meetings and events
* Build and maintain “New Business” relationships with clients.
* Maintain and develop relationships with customers either face-to-face, via telephone or by email
* Arrange and conduct meetings, presentation and demonstrations with potential clients
* Identify and maximize network opportunities
* Complete regular sales activity reports
* Process customer orders and update records
* Own a full driver’s license (valid in the UK)
* Be confident, committed, enthusiastic with the ability to work well under pressure and ensure targets and deadlines are met.
* Be able to network and negotiate

Personal attributes:
* Excellent communication skills and a confident, polite and friendly telephone manner.
* Able to represent the company in the best possible way
* Previous telesales / corporate sales executive experience

Hours and Environment:
* Usually, you'll work between 35 and 40 hours a week, typically 9am to 5.30pm, Monday to Friday. However, you may be required to work longer hours at busy times.
* In most cases, you will be based in the office, but there will also be a chance for you to do some field sales and visit clients representing the company.
* The position of Telesales / Sales Executive offers a salary of 18K – 21K basic with an ote of 30K.

HOW TO APPLY:   
Please note that in accordance with Hot Recruitment Consultants recruitment and consultancy processes, if you are shortlisted your CV may be sent to the Hiring Manager at our Clients’ business and by applying for this position you give your consent for us to do so.

Applications for the role of Telesales / Sales Executive will only be considered if we are provided with a full CV detailing your recent work experience in a similar capacity with dates of employment and ensure your contact numbers and residential address details are on your CV.   

You must have eligibility to work in the UK and a full valid UK Driving Licence.   Please note, only suitable applicants will be contacted and incomplete CVs will not be considered.

We look forward to hearing from you!


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Contract Length Permanent
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Job Title TELESALES EXECUTIVE / MARKETING ADMINISTRATOR, BOREHAMWOOD
Salary/rate £16000/annum
Location Borehamwood, Hertfordshire, England, Hertfordshire
Job Number 118436260
Posted 07/02/2012 (12:48)
Agency/Employer Hot Recruitment
DescriptionRegister your CV Our client is offering a new and exciting opportunity for a Telesales Executive / Marketing Administrator with a confident and proactive manner, to join this motivated team in Borehamwood.
 
This role of Telesales Executive / Marketing Administrator is a great job for someone who is ambitious and wants to learn all areas of sales and marketing. This is a very varied role with a successful and growing company who will provide you with ongoing support to help you build on your skills.

You will act as a professional Telesales Executive and company representative, responsible for prospecting for new clients, creating warm leads and opening doors. You also be encouraged to be involved with creating eshots and marketing material to help contribute to the success of the sales department too.

This company are the market leaders for Educational cloud based solutions and also a Gold Partner with Microsoft and their aim is to engage, teach and educate through technology within schools. They are dynamic and rapidly growing and the possibilities here are endless.
 
Duties
* Calling Clients & answering the phones
* Supporting sales team on events
* Cleansing of client database
* Incoming & Outgoing Post
* E-shots
* Social Media  
* Monitor the attendance at road shows & Clinics
* Send and chase feedback forms

This all-round role requires someone with the following qualities::
* “First-Rate” telephone manner (someone who isn’t afraid to use the phone)
* Excellent communication skills
* Well organized and able to multi task
* Ability to work in a team
* Computer Literacy preferable knowledge of a CRM system
* Enthusiasm, honesty and a mature nature.
 
Hours and Environment:
* Usual hours are 9am to 5.30pm, Monday to Friday. However, you may be required to work longer hours at busy times.
* The salary on offer is £16,000 pa
 
HOW TO APPLY:   
Please note that in accordance with Hot Recruitment Consultants recruitment and consultancy processes, if you are shortlisted your CV may be sent to the Hiring Manager at our Clients’ business and by applying for this position you give your consent for us to do so.
 
Applications for the role of Telesales Executive / Marketing Administrator will only be considered if we are provided with a full CV detailing your recent work experience in a similar capacity with dates of employment and ensure your contact numbers and residential address details are on your CV.   
 
You must have eligibility to work in the UK.   Please note, only suitable applicants will be contacted and incomplete CVs will not be considered.
 
We look forward to hearing from you!


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Contract Length Permanent
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Job Title SALES SPECIALIST, LINCOLN
Salary/rate £30000/annum + plus car
Location Lincoln, Lincolnshire, England, Lincolnshire
Job Number 118436257
Posted 07/02/2012 (12:35)
Agency/Employer Hot Recruitment
DescriptionRegister your CV This widely respected and renowned dealer group have an excellent role for a Sales Specialist at their Volkswagen dealership in Lincoln.  This job is ideal for a confident, experienced, well groomed individual to work as a member of the sales team, dealing with sales of new and used vehicles.

THE ROLE
The role of Sales Specialist is the main driving force for the success of the company and as such, demands the highest levels of professionalism and customer service.  The successful candidate will be able to:

* Demonstrate a proven track record in sales, coupled with a desire and enthusiasm to exceed monthly targets.
* Sell vehicles profitably and be able to achieve targets agreed with the Sales Manager.
* Promote and maintain excellent customer relations by personal manner, appearance, integrity and loyalty.
* Assist and participate in the preparation of promotional activities, mailing campaigns, showroom displays and training meetings to ensure full awareness of company activities, then to follow up telephone prospecting.
* Applicants must be target driven with good sales ability and B2C sales experience
* A full, clean UK Driving Licence is essential.

For the role of Sales Specialist you will receive a competitive basic salary with an ote of 25K – 30K plus a company car.   

HOW TO APPLY:   
Please note that in accordance with Hot Recruitment Consultants recruitment and consultancy processes, if you are shortlisted your CV may be sent to the Hiring Manager at our Clients’ business and by applying for this position you give your consent for us to do so.

Applications for the role of Sales Specialist will only be considered if we are provided with a full CV detailing your recent work experience in a similar capacity with dates of employment and ensure your contact numbers and residential address details are on your CV.   

You must have eligibility to work in the UK and a full valid UK Driving Licence.   Please note, only suitable applicants will be contacted and incomplete CVs will not be considered.

We look forward to hearing from you!


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Job Title ASSISTANT SALES MANAGER, NOTTINGHAM CAR DEALERSHIP
Salary/rate £45000/annum + plus benefits
Location Nottingham, Nottinghamshire, England, West Yorkshire
Job Number 118436251
Posted 07/02/2012 (12:11)
Agency/Employer Hot Recruitment
DescriptionRegister your CV Our clients are a motoring group consisting of 48 dealerships across the country and are currently recruiting for an Assistant Sales Manager to join their Nottingham branch.   
 
WHO WE NEED BEHIND THE WHEEL
We are looking for a personable, enthusiastic, thorough individual who will assist in leading and motivating a team of sales executives to sell vehicles including new and used cars in addition to maximising our sales in the motability and local business markets.

In the role of Assistant Sales Manager you will be well organised with the ability to manage your time effectively. You will possess excellent interpersonal and customer facing skills and will be well versed in building effective working relationships and motivating those around you to continuously improve the business.

You will have knowledge of the Motor Industry with a proven track record in achieving ambitious sales targets and looking for the next step into management or have similar experience in a comparable role.
All candidates must have a full clean UK Driving Licence

THE REWARDS
You will be rewarded with:
* A competitive basic salary with an ote of up to 45K
* Company Vehicle
* Pension
* Enhanced holiday entitlement
* The opportunity to develop a sustainable, successful career.

So, if you're ready to drive your way to success and deliver a star performance, then look no further. All you need to apply is vehicle sales experience, a full, clean driving licence, a GCSE-standard education (or equivalent), and a positive, flexible approach.

HOW TO APPLY:   
Please note that in accordance with Hot Recruitment Consultants recruitment and consultancy processes, if you are shortlisted your CV may be sent to the Hiring Manager at our Clients’ business and by applying for this position you give your consent for us to do so.

Applications for the role of Assistant Sales Manager will only be considered if we are provided with a full CV detailing your similar recent work experience with dates of employment and ensure your contact numbers and residential address details are on your CV.   

You must have eligibility to work in the UK and a full valid UK Driving Licence.   Please note, only suitable applicants will be contacted and incomplete CVs will not be considered.

We look forward to hearing from you!


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Job Title AUTOMOTIVE PARTS ADVISOR, AYLESBURY
Salary/rate £24000/annum
Location Aylesbury, Buckinghamshire, England, Buckinghamshire
Job Number 104228973
Posted 06/02/2012 (16:56)
Agency/Employer Hot Recruitment
DescriptionRegister your CV An experienced Parts Advisor is required to join this highly successful team in Aylesbury.  Our client is a prestigious group of motor dealerships who have established a reputation for professionalism and excellence in every department, by offering exceptional levels of customer service.  

The Parts Department is an essential component of their Aftersales operation, supplying parts to the Workshop and to a wide range of local customers.  As a Parts Advisor you will be maintaining adequate stock and supplying parts in a timely manner is essential to meet customer needs.  

In the role of Parts Advisor, you’ll control the order, receipt, storage and issue of parts to the Service and Body Shop Departments, retail and trade customers.  Other duties include:

*   Controlling parts orders and assemble parts orders for collection / delivery.
*   Assist in sorting parts deliveries, reporting on missing, damaged or wrong parts supplied.
*   Handle customer’s enquiries or complaints swiftly, courteously and efficiently.
*   Notify Customers and Service Advisors of parts status.
*   Raising sales invoices for items supplied to customers.
*   To assist the Parts Manager in correction of stock quantity errors
*   Actively attempt to increase business of parts sales wherever possible.
*   Maintaining an effective accessory display in showroom.

You will be working with Mercedes Benz and Peugeot on a 42 hour week Monday – Friday with 1 in 5 Saturday mornings.  The basic salary is 20K with an ote of 23K – 24K and you must have automotive parts experience to apply.

HOW TO APPLY:   
Please note that in accordance with Hot Recruitment Consultants recruitment and consultancy processes, if you are shortlisted your CV may be sent to the Hiring Manager at our Clients’ business and by applying for this position you give your consent for us to do so.

Applications for the role of Parts Advisor will only be considered if we are provided with a full CV detailing your recent work experience in a similar capacity with dates of employment and ensure your contact numbers and residential address details are on your CV.   

You must have eligibility to work in the UK.   Please note, only suitable applicants will be contacted and incomplete CVs will not be considered.

We look forward to hearing from you!


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Job Title DEALERSHIP PA / SECRETARY, WOLVERHAMPTON - MATERNITY COVER
Salary/rate £18000/annum + pro rata
Location Wolverhampton, West Midlands, England, West Midlands
Job Number 126234486
Posted 06/02/2012 (16:39)
Agency/Employer Hot Recruitment
DescriptionRegister your CV Our clients sell some of the most prestigious vehicle brands in the world and this outstanding company have an exciting opportunity for a Dealership PA / Secretary to cover maternity leave.  You will provide administrative and secretarial support to the General Manager and Line Managers within a busy car dealership in Wolverhampton. The position will also be the main point of contact in the dealership for the HR and payroll HO support functions.

PLEASE NOTE THE ROLE OF DEALERSHIP PA/ SECRETARY IS A MATERNITY COVER

THE ROLE
* Provide full administrative and secretarial support to the General Manager and management team.
* Support the Dealership in working towards becoming an Employer of Choice.
* Support the company in its pursuit to providing first class customer service every time.
* Be responsible for all aspects of HR administration including offer letters and contracts, induction support for new employees, minute taking & attending HR conferences.
* Assist and co-ordinate the recruitment process of the Dealership including holding assessment days.
* To train all receptionists to company standard including carrying out quarterly reviews and annual appraisals.
* To administer monthly payroll, including the set up and maintenance of personnel records within the Kpeople database system.
* Reinforce Group culture at all times including the Equal opportunities policy.
* Be the insurance co-ordinator for the dealership.
* Have responsibility for collating complaints and ensuring that everything is always up to date to comply with Audit Standard requirements.
* Support the centre in customer follow up calls as required.
* Develop an extensive knowledge of the dealership and its group, as well as the manufacturer, establishing their aims and objectives and who the key personnel are.
* To help co-ordinate centre events and team meetings
* To provide weekend reception cover (1 in every 3 from 12pm to 4pm) to support the weekend receptionist.

THE PERSON
The role of Dealership PA / Secretary is very hands-on and the person appointed will
* Have excellent communication, organisation and inter-personal skills
* Have a flexible attitude
* Be able to comply with all company and manufacturer’s disciplines and procedures
* Have outstanding administration, typing and data-input skills        
* Have Microsoft office and extensive pc experience
* Have experience of database management
* Have the ability to focus and pay attention to detail
* Have experience of HR administration
* A basic understanding of employment legislation would be advantageous.
 
THE BENEFITS
This position of Dealership PA / Secretary offers excellent terms and benefits including: - good basic salary of 18K pro rata, 22+8 days annual holiday,  life assurance scheme and the eligibility to join the company pension scheme after 12 months of service. This is an excellent opportunity for anyone wishing to learn more about HR or to develop their knowledge within this field.  

HOW TO APPLY:   
Please note that in accordance with Hot Recruitment Consultants recruitment and consultancy processes, if you are shortlisted your CV may be sent to the Hiring Manager at our Clients’ business and by applying for this position you give your consent for us to do so.

Applications for the role of Dealership PA / Secretary will only be considered if we are provided with a full CV detailing your recent work experience in a similar capacity with dates of employment and ensure your contact numbers and residential address details are on your CV.   

You must have eligibility to work in the UK.   Please note, only suitable applicants will be contacted and incomplete CVs will not be considered.

We look forward to hearing from you!


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Job Title RESTAURANT SUPERVISOR FOR 2 ROSETTE HERTFORDSHIRE HOTEL
Salary/rate £16000/annum + plus tips
Location Welwyn, Hertfordshire, England, Hertfordshire
Job Number 105161733
Posted 06/02/2012 (15:35)
Agency/Employer Hot Recruitment
DescriptionRegister your CV An excellent opportunity has arisen for an experienced Restaurant Supervisor for this independently-owned, 4-star hotel in Welwyn, Hertfordshire.  You would be working in one of Hertfordshire’s leading venues, which is set in beautiful surroundings.  Their 60-seater restaurant has been awarded 2 AA Rosettes and prides itself of the friendly and efficient style of service it provides, together with offering superb cuisine made from fresh ingredients.

Our client is currently seeking to recruit an experienced Restaurant Supervisor and the successful candidate will have previous experience within a quality hotel or restaurant at this level and enjoy being a “hands-on” member of the team.

As Restaurant Supervisor, you will have a flexible approach to the work you are asked to do and the hours required to work.  An excellent standard of presentation is essential.

The role of Restaurant Supervisor will be responsible:
* Meeting and greeting guests.
* Organising staff and allocating duties.
* Running Restaurant shifts.
* Liaising effectively with the Kitchen.
* Working with the existing Restaurant Management team to ensure excellent standards of customer service at all times.
* Dealing with customer queries and issues.
* Ensuring excellent standards of cleanliness and hygiene.
 
As Restaurant Supervisor, you will work on a variety of shifts on any 5 days from 7 on any day of the year. In return our client offers an attractive salary and benefits package to include:
* Tips
* Stakeholder Pension scheme.
* Medical care scheme.
* Life Assurance.
* Free meals on duty.

All applicants must already be eligible to live and work in the UK.  

HOW TO APPLY:   
Please note that in accordance with Hot Recruitment Consultants recruitment and consultancy processes, if you are shortlisted your CV may be sent to the Hiring Manager at our Clients’ business and by applying for this position you give your consent for us to do so.

Applications for the role of Restaurant Supervisor will only be considered if we are provided with a full CV detailing your recent work experience in a similar capacity with dates of employment and ensure your contact numbers and residential address details are on your CV.   

You must have eligibility to work in the UK and a full valid UK Driving Licence.   Please note, only suitable applicants will be contacted and incomplete CVs will not be considered.

We look forward to hearing from you!


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Job Title FLEET SALES EXECUTIVE, TWICKENHAM
Salary/rate £33000/annum + plus car
Location Twickenham, Greater London, England, Middlesex
Job Number 118435746
Posted 03/02/2012 (16:22)
Agency/Employer Hot Recruitment
DescriptionRegister your CV This leading Multi Franchise Dealer Group requires a Fleet Sales Executive to be based at their highly successful Lexus site in Twickenham.

Established over 80 years ago, our Client is a family owned business with a long history of active involvement in the motor industry and they have a reputation as nice people to do business with. This is a great opportunity for an experienced Sales professional to join this successful and reputable organisation as a Fleet Sales Executive.

As the Fleet Sales Executive you will be selling the prestigious Lexus brand vehicles to local businesses and corporate companies. You will maintain and develop existing Fleet customer accounts whilst prospecting for new ones too, in order to achieve sales targets.
 
DUTIES
*To develop new business relationships to win fleet business.
*To offer business quotations for supply of vehicles or finance arrangements to new and existing customers.
*To build rapport and understand customer requirements.
*To establish and maintain successful customer relationships by personal appeal, manner integrity and loyalty.
*To provide excellence in handling of existing customer database (ACT Database) including maintenance of database and mail shots.
*To assist in processing all documentation relating to vehicle fleet sales including coordinating order and delivery also supervision of final delivery arrangements.
*To follow up customers to ensure customer satisfaction following delivery of a new car.
*To work as a full member of the team working with colleagues to provide a seamless service to customers.
*To keep Fleet Sales Manager aware at all times, of sales, delivery and customer enquiries with which you are dealing.
*To ensure that a thorough understanding and up to date knowledge of all products are maintained.
*To ensure a thorough knowledge of the Company policies relating to the clearance of cheques, HP documents and the release of vehicles for delivery is maintained.
*Carry out daily internet based activities for vehicle enquiries.  Example, Ebbon leaselink / Epyx 1 Link.
*Ordering and control of new car stock through use of internal control system.
 
We are looking for someone who has previous sales and account management experience, a friendly and polite personality and the ability to build rapport and maintain successful business relationships. Previous automotive or B2B sales experience would be an advantage but not essential.

This a Monday – Friday role and in return for your hard work you will receive a basic salary of 20K, an OTE of 33K+ and a Company Car.

HOW TO APPLY:   
Please note that in accordance with Hot Recruitment Consultants recruitment and consultancy processes, if you are shortlisted your CV may be sent to the Hiring Manager at our Clients’ business and by applying for this position you give your consent for us to do so.

Applications will only be considered if we are provided with a full CV detailing your recent work experience in a similar capacity with dates of employment and ensure your contact numbers and residential address details are on your CV.   

You must have eligibility to work in the UK and a full valid UK Driving Licence.   Please note, only suitable applicants will be contacted and incomplete CVs will not be considered.

We look forward to hearing from you!


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Job Type Permanent
Contract Length Permanent
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Job Title PART-TIME CUSTOMER SERVICE / TELESALES EXEC, WATFORD
Salary/rate £20000/annum + pro rata
Location Watford, Hertfordshire, England, Hertfordshire
Job Number 118435739
Posted 03/02/2012 (16:11)
Agency/Employer Hot Recruitment
DescriptionRegister your CV An opportunity has arisen for a customer centric part-time Customer Service / Telesales Exec to join our small and friendly team based in Watford, in lovely offices right next to Watford Junction train station.

We are a well established consultancy where the emphasis is customer service and aftercare. We introduce the benefits of what we do to companies all over country, providing exceptional levels of value and client satisfaction.

We have an enviable client list with a stack of genuine testimonials from big name brands and we are looking for a professional Customer Service / Telesales Exec to build on this. In return, we will provide you full product training within a relaxed atmosphere and an encouraging environment.

We are looking for someone who has a hard working business ethic and a slavish devotion to providing exceptional levels of customer care.  You must have excellent communication skills, the ability to build rapport with the confidence and curiosity to ask plenty of questions when speaking with clients.

This is no ordinary sales job because we don’t believe in hard sales, we believe only in providing information and enlightening businesses on the best tailor made solutions available to them from our range of products. Your role is to support the enlightenment process!

After one weeks’ induction, the role is on a part-time basis working on days to suit, during the hours of 10:30am to 4:30pm. The salary for the role of part-time Customer Service / Telesales Exec is £7ph - £10ph depending on the person.  Due to the hours of this role, we will only consider people who live in or are within a short commute to Watford.

To do this job of part-time Customer Service / Telesales Exec, it is absolutely essential that you have telephone sales experience and clear communication skills with a voice that lets the client know that you’re smiling at the other end.  You must be a good listener and a relationship builder who takes the time to appreciate and understand the client’s needs and therefore the solutions required.  

If you would like to be part of our exciting and expanding company, send your CV to Keeley Herd by clicking on the Apply button.  

Please note, you must have eligibility to work in the UK and applications will only be considered if we are provided with a full CV detailing your work experience with dates of employment, making sure your contact numbers and residential address details are on your CV.  Only suitable applicants will be contacted and incomplete CVs will not be considered.

We look forward to hearing from you!


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Job Title AUTOMOTIVE WARRANTY ADMINISTRATOR, BLACKPOOL
Salary/rate £25000/annum
Location Blackpool, Lancashire, England, Lancashire
Job Number 104228709
Posted 03/02/2012 (15:21)
Agency/Employer Hot Recruitment
DescriptionRegister your CV An excellent opportunity has arisen in Blackpool for an experienced Automotive Warranty Administrator to join this successful dealership.

The successful candidate will be responsible for producing claims for work covered by a form of insurance guarantee or warranty and then submitting to the manufacturer or appropriate company for payment.; As well as being computer literate, you will also have a proven track record of producing work to a high standard of accuracy.

For the role of Automotive Warranty Administrator, you will be expected to provide a professional administration service that contributes to complete customer satisfaction. The successful applicant must have a motor trade background, ideally within Warranty, with an up-to-date knowledge of warranty procedures and documentation.

The Automotive Warranty Administrator role offers a salary of up to 19K basic with an ote of 25K.  The successful applicant will also enjoy excellent benefits including free life assurance, a contributory pension scheme and generous staff discounts.  
 
HOW TO APPLY ;
Please note that in accordance with Hot Recruitment Consultants recruitment and consultancy processes, if you are shortlisted your CV may be sent to the Hiring Manager at our Clients’ business and by applying for this position you give your consent for us to do so.

Applications for the role of Automotive Warranty Administrator will only be considered if we are provided with a full CV detailing your recent work experience in a similar capacity with dates of employment and ensure your contact numbers and residential address details are on your CV.   

You must have eligibility to work in the UK.   Please note, only suitable applicants will be contacted and incomplete CVs will not be considered.

We look forward to hearing from you!


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Job Title WEEKEND SHOWROOM HOST / RECEPTIONIST, BLACKBURN
Salary/rate £14000/annum + pro rata
Location Blackburn, Lancashire, England, Strathclyde
Job Number 126234316
Posted 03/02/2012 (15:16)
Agency/Employer Hot Recruitment
DescriptionRegister your CV An excellent opportunity has arisen within this prestigious dealership in Blackburn for a Weekend Showroom Host / Receptionist to join their busy team.

PLEASE NOTE THIS IS A WEEKEND JOB FOR A SHOWROOM HOST / RECEPTIONIST AND PAYS 7.00 PER HOUR

In the role of Weekend Showroom Host / Receptionist you will:
* Manage the switchboard
* Answer incoming calls to the business
* Take messages and transfer calls  
* Act as the first point of contact
* Welcome visitors to the organisation
* Announce arrivals to the relevant contact or directing them as appropriate.

Competent administration and IT skills are also essential to handle general office tasks on a daily basis and car dealership reception experience would be ideal. By using your strong administration and customer service skills you will contribute to the effectiveness of the team to ensure that the high levels of customer care is maintained.

The successful applicant will also enjoy excellent benefits including free life assurance, a contributory pension scheme and generous staff discounts.

HOW TO APPLY:
Please note that in accordance with Hot Recruitment Consultants recruitment and consultancy processes, if you are shortlisted your CV may be sent to the Hiring Manager at our Clients; business and by applying for this position you give your consent for us to do so.

Applications for the role of Weekend Showroom Host / Receptionist will only be considered if we are provided with a full CV detailing your recent work experience in a similar capacity with dates of employment and ensure your contact numbers and residential address details are on your CV.

You must have eligibility to work in the UK; Please note, only suitable applicants will be contacted and incomplete CVs will not be considered.

We look forward to hearing from you!


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Job Title VEHICLE SALES ADMINISTRATION ANALYST, MANCHESTER
Salary/rate £20000/annum + plus bonus
Location Manchester, Greater Manchester, England, Greater Manchest
Job Number 104228566
Posted 02/02/2012 (17:15)
Agency/Employer Hot Recruitment
DescriptionRegister your CV Our clients are a motoring group consisting of 48 dealerships across the country and are currently recruiting for a Vehicle Sales Administration Specialist to join their team in Manchester.   

WHO WE NEED BEHIND THE WHEEL
In the role of Vehicle Sales Administration Analyst you will work closely with the Sales, Fleet and Accounts teams to ensure the planned profitability of the Sales & Fleet Departments are achieved through efficient administration. You will be responsible for processing customer orders and liaising with internal organisations and external departments to coordinate the legal registration of the vehicle, vehicle preparation for customer handover and payment arrangements.

Our client is looking for a professional, enthusiastic individual who possesses a high level of accuracy and attention to detail. Excellent communication skills are essential to deliver the high levels of customer satisfaction that are expected and experience in a similar position would be desirable.

THE REWARDS
You will be rewarded with:
* A generous salary package with a basic of 20K plus bonuses
* Company car lease scheme for partners and family (terms and conditions apply)
* Share incentive plan (subject to qualifying period)
* Employee benefits website where you obtain great discounts with major retailers
* Pension
* Enhanced holiday entitlement
* The opportunity to develop a sustainable, successful career

So, if you're ready to drive your way to success and deliver a star performance, then look no further. All you need to apply is a GCSE-standard education (or equivalent), and a positive, flexible approach.

HOW TO APPLY:   
Please note that in accordance with Hot Recruitment Consultants recruitment and consultancy processes, if you are shortlisted your CV may be sent to the Hiring Manager at our Clients’ business and by applying for this position you give your consent for us to do so.

Applications will only be considered if we are provided with a full CV detailing your recent work experience with dates of employment and ensure your contact numbers and residential address details are on your CV.   

You must have eligibility to work in the UK.   Please note, only suitable applicants will be contacted and incomplete CVs will not be considered.

We look forward to hearing from you!


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Job Title CUSTOMER SERVICE / GUEST RELATIONS MANAGER, CORNWALL
Salary/rate £25000/annum
Location Cornwall, England, Cornwall and the Isles of Scilly
Job Number 130007933
Posted 02/02/2012 (11:19)
Agency/Employer Hot Recruitment
DescriptionRegister your CV This superb Hotel was awarded Cornwall's Hotel of the Year 2010 and they are seeking an extra special person for a role which is a mix of Customer Service / Guest Relations Manager / Wellbeing Host.  In this role you will help our client achieve their vision where every single one of their guests feel warmly welcomed, valued and informed.   The guests’ holiday is tailor-made to suit their needs whether relaxing, invigorating, inspiring or refreshing with loads of laughter thrown in.  They leave feeling part of their family, waxing lyrical about their stay and looking forward to coming back.

ABOUT THE HOTEL
This is one of the most family friendly hotels in Cornwall, with stunning ocean views across the Atlantic and breathtaking coastline.  This Hotel is an award winning, privately owned, 4 star property with 101 rooms and suites and great leisure facilities, Ofsted inspected children’s activity clubs, state of the art conferencing facilities and an exceptional Spa. The Hotel are about to launch two new restaurants to include a sustainable fish restaurant Red Herring and an all-day bistro Wild Cafe.  Their aim is for these to become award winning destination restaurants.

ABOUT THE ROLE
The Customer Service / Guest Relations Manager / Wellbeing Host will constantly be checking that the hotel is looking at its best, that the team are happy and delivering their promises, troubleshooting when they are not and spreading a little happiness to every guest who stays here, helping them have an unforgettably brilliant stay. You will need a keen eye for detail, a sunny disposition, and a knack for winning over people’s hearts to deliver for you.

It is vital that you can communicate well with all guests, love children and can adjust your style to suit any situation.  You must be confident, able to use your initiative and be a resourceful problem solver.  It is essential that you have a positive outlook on life with a can-do attitude.

ABOUT YOU
* We believe you will have a proven track record in a previous senior customer facing role.  
* You should be well organised and able to self manage your workload.  
* Experience of the hospitality industry could be an advantage but is not essential.
* You will need to quickly become conversant with the huge range of facilities, hotel services and the local area has to offer and be able to promote these knowledgeably.

ABOUT THE REWARDS
The shift pattern will be 4 days on/4 days off on a rolling rota.  Each shift being 12 hours.  Annually, this will average 42 hours per week.
In return our client is offering
* A salary of between £20k and £25k dependant on experience.
* Free experience of the restaurant and rooms
* Free meals whilst on duty
* Challenge based Development Grant towards non-work-related personal development
* Up to 5 additional days annual leave per year, with service
* 3% matched company contribution to the pension scheme after 1 year of service
* Cash back health cover scheme
* Plus buckets of job satisfaction!
 
HOW TO APPLY:   
Please note that in accordance with Hot Recruitment Consultants recruitment and consultancy processes, if you are shortlisted your CV may be sent to the Hiring Manager at our Clients’ business and by applying for this position you give your consent for us to do so.

Applications for the Customer Service / Guest Relations Manager / Wellbeing Host will only be considered if we are provided with a full CV detailing your recent work experience in a similar capacity with dates of employment and ensure your contact numbers and residential address details are on your CV.   If you do not live in the Cornwall area, please ensure that your CV states you are happy to relocate – without this information your CV may be disregarded.

You must have eligibility to work in the UK.   Please note, only suitable applicants will be contacted and incomplete CVs will not be considered.  

We look forward to hearing from you!


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Job Title INTERNATIONAL & DOMESTIC MOVE CO-ORDINATOR, BARKING
Salary/rate £20000 - £25000/annum
Location Barking, Greater London, England, London
Job Number 126234052
Posted 01/02/2012 (15:59)
Agency/Employer Hot Recruitment
DescriptionRegister your CV This role is for a fantastic national brand who specialise in removals and storage.  They are seeking a Move Co-Ordinator with exceptional customer service skills for their Barking office.

JOB PURPOSE
* To secure new revenue streams by professionally managing customers expectations and offering a superior customer support service.
* The Move Co-ordinator will proactively and reactively assist in the sales process of generating profitable revenue by managing the costs of each move.  
* Working closely with the Sales Consultants to ensure effective appointment booking.
* By handling the move from booking, arranging sales calls, follow-ups pre move customer liaison, invoicing and after sales service.  
* The Move Co-ordinator will be seen as the key customer contact point.  
* Working as part of the team and sharing leads between business units and adding value to the customer experience.

RESPONSIBILITIES
* Respond promptly to all customer enquiries
* Liaising with Sales Consultants to arrange sales visits
* Sell the features and benefits of our clients’ products and services
* Producing written sales quotations, personalised sales letter and sales literature
* Send welcome letters to new customers to help build the rapport
* Deal quickly and professionally with internet, fax and telephone enquiries.
* Inform other Business Units such as Corporate and Business Services of potential sales leads
* Take payment at the point of booking where appropriate
* Liaise with Operations to ensure bookings are made and acceptance administration is completed
* Carry out full post acceptance customer support, including move plan confirmation, customer briefing, invoicing, debt collection and post move customer de-briefing.

ESSENTIAL REQUIREMENTS
*Previous administration and office experience
* A customer service or sales office background
* Excellent telephone manner
* Good negotiating and influencing skills
* Excellent communication skills both written and verbal
* PC literate – Outlook, Word and Excel etc
* Good customer service skills
* Ability to understand both customer and competitive environments
 
You must be a proactive team player with the ability to remain calm and maintain a professional approach in difficult situations.  You will also be confident under pressure, organised with good planning and prioritising skills and be a flexible, approachable, motivated and friendly person.

The salary for this role will be 20K – 25K.

HOW TO APPLY:   
Please note that in accordance with Hot Recruitment Consultants recruitment and consultancy processes, if you are shortlisted your CV may be sent to the Hiring Manager at our Clients’ business and by applying for this position you give your consent for us to do so.

Applications for the role of Move Co-Ordinator will only be considered if we are provided with a full CV detailing your recent work experience in a similar capacity with dates of employment and ensure your contact numbers and residential address details are on your CV.   

You must have eligibility to work in the UK.   Please note, only suitable applicants will be contacted and incomplete CVs will not be considered.

We look forward to hearing from you!

 

 


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Job Title PART-TIME PRODUCTION SECRETARY, PAISLEY
Location Paisley, Renfrewshire, Scotland, Strathclyde
Job Number 126233934
Posted 31/01/2012 (17:31)
Agency/Employer Hot Recruitment
DescriptionRegister your CV Our client is a PLC property developer with operations in the UK and Spain and they are looking for a Part-time Production Secretary for their friendly office in Paisley where they offer flexible hours to suit (to be discussed at interview).

The role of Part-time Production Secretary is to ensure the accurate processing of the Production Director’s correspondence, documents and systems in line with business needs, together with providing secretarial support to two Production Managers and all sites.  Working alongside the Production Secretary, this job plays a key role in managing the smooth running of the Department.

KEY ACTIVITIES
* Provide general admin/secretarial support to the Production Director, Production Managers and all sites.
* Assist with Health & Safety administration as required.
* Organise meetings and events.
* Attend and minute meetings as required.
* Processing Site Instructions and Completion Certificates.
* Log site paperwork.
* Update Scottish Power web portal / British Gas COR spreadsheets.
* Site stationery orders.
* Create departmental training matrix.
* Organise all [non Health & Safety] departmental training.
* Maintain training database and record evidence of training for the department.
* Co-ordinate and type up departmental appraisals and reviews.
* Maintain holiday / absence records for the department.
* Provide cover for switchboard / reception and assist with opening of mail on a rota basis.
* Telephone liaison and message taking.

For the role of Part-time Production Secretary, you will need excellent secretarial and IT skills (MS Word, Excel, Outlook and PowerPoint) along with experience of working within a fast paced office environment.

 KEY COMPETENCIES
* Must have excellent administrative and organisational skills.
* Ability to multi-task, prioritise workload and manage time effectively.
* Ability to work accurately under pressure and to deadlines.
* Attention to detail.
* Proactive.
* First class communication skills, written and verbal.
* Confident telephone manner.

The role of Part-time Production Secretary offers a competitive salary and being a company that people enjoy working for means making sure that everyone finds their work life satisfying, fulfilling and rewarding.  This company’s values are so important. They provide a shared vision – a set of goals that drive everything they do. In this way, each person’s job, at whatever level of the organisation, can actively contribute to them reaching their business goals.

HOW TO APPLY:   
Please note that in accordance with Hot Recruitment Consultants recruitment and consultancy processes, if you are shortlisted your CV may be sent to the Hiring Manager at our Clients’ business and by applying for this position you give your consent for us to do so.

Applications for the role of Part-time Production Secretary will only be considered if we are provided with a full CV detailing your recent work experience in a similar capacity with dates of employment and ensure your contact numbers and residential address details are on your CV.   

You must have eligibility to work in the UK and a full valid UK Driving Licence.   Please note, only suitable applicants will be contacted and incomplete CVs will not be considered.

We look forward to hearing from you!


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Job Title PROPOSITIONS / PRODUCT MANAGER, LEICESTER
Salary/rate £30000 - £40000/annum
Location Leicester, Leicestershire, England, Leicestershire
Job Number 129156300
Posted 31/01/2012 (17:19)
Agency/Employer Hot Recruitment
DescriptionRegister your CV Our client is the fastest growing European manufacturer of aftermarket car parts and they are recruiting for a Propositions / Product Manager in Leicester.   Their product brands represent a range of OE quality replacement automotive products, supplying over 80,000 parts every day to over 5,600 delivery points in more than 136 countries.

THE COMPANY
This group operate two major market brands with five high-volume Manufacturing Plants, a Research & Development Centre, four European Technical Centres, eight International Logistics & Distribution Hubs and eighteen national and regional Stock Warehouses based across Europe and they employ 1,200 personnel across Europe.

As a major manufacturer and distributor of aftermarket automotive components in Europe, they are also a significant supplier to both high-volume OE vehicle manufacturers and low-volume specialists offering an unrivalled portfolio of over 100,000 product references.

In addition to offering a comprehensive product portfolio, the Group is also a market leader in lean manufacturing, worldwide distribution and innovative business systems. This allows total flexibility of global supply and providing the foundations to improve their customer service and competitiveness.

THE ROLE
You will be responsible for 2-3 direct reports and also:
* Work with the Product Management team helping to shape and support Group culture and day to day business operations.  
* Drive product development and provide a best-in-class philosophy to all aspects of the product portfolio including cataloguing, range, price, cost, margin concerns to maximize profit.  
* Liaise with internal & external marketing agencies, providing support, analysis, feedback & market intelligence enabling effective & timely marketing campaigns for the programme.  
* Liaise with internal and external product teams and personnel gathering and collating performance analysis and intelligence

RESPONSIBILITIES
As a Proposition Manager your main responsibilities will be to:
* Develop and shape strategy for product range ensuring complete group buy-in and acceptance.
* Manage with the product Buyer to establish and develop new strategic supply partners ensuring high quality, technically competent purchases.
* Work with the Sales team in product promotions and sales drives.
* Manage the workload of Product Analysts maintaining a close connection with the quality and presentation of company catalogue data (paper or electronic).
* Attend Sales and Operations meetings with CAT logistics ensuring a close working relationship.
* Establish Group potential by identifying spend levels, trends & opportunities from competitor sales data.
* Attend meetings at all management levels providing accurate & timely reporting/presentations, to communicate performance and market intelligence of necessary programmes.
* Formulate and implement group strategy across product range
* Take responsibility for profit and loss across product range

PERSON SPECIFICATION
* Degree educated, preferably in a marketing or business based subject
* Advanced IT skills, especially Excel – PowerPoint and Word are also important
* The ability to update Web based material would be an advantage
* Demonstrate experience and skills in being able to take raw data and convert into concise and accurate reporting
* Experience of working within the automotive industry would be an advantage.
* Previous marketing experience would be an advantage
* Will have excellent communication skills, with an ability to communicate at all levels.
* Self organisation and time-keeping skills are paramount. The role requires a self-starter who is able to work proactively
* Good problem solving and analytical skills are important, showing tenacity and a strategic approach
* Numerate & literate
* Ability to present effectively & professionally at all levels
* The ability to manage your own time in conjunction with those of your direct reports.

HOW TO APPLY:
Please note that in accordance with Hot Recruitment Consultants recruitment and consultancy processes, if you are shortlisted your CV may be sent to the Hiring Manager at our Clients’ business and by applying for this position you give your consent for us to do so.

Applications will only be considered if we are provided with a full CV detailing your recent work experience in a similar capacity with dates of employment and ensure your contact numbers and residential address details are on your CV.   

You must have eligibility to work in the UK.   Please note, only suitable applicants will be contacted and incomplete CVs will not be considered.


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Job Title 1ST LINE SUPPORT / IT HELPDESK, BOREHAMWOOD
Salary/rate £20000 - £25000/annum
Location Borehamwood, Hertfordshire, England, Hertfordshire
Job Number 113576723
Posted 31/01/2012 (17:09)
Agency/Employer Hot Recruitment
DescriptionRegister your CV A 1st Line Support / IT Helpdesk position has arisen at our client’s friendly and vibrant team based in Borehamwood.

Our client is an education company, building and facilitating vibrant, connected learning communities. They provide high quality, e-learning solutions and services which help schools to raise standards and progress their journey towards transformation.

Within this 1st Line Support / IT Helpdesk role you will be responsible for the smooth running of the I.T Helpdesk, responding to all incoming calls and helping to resolve all queries and customer issues that may arise, effectively, efficiently and with a smile.

DUTIES
As 1st Line Support / IT Helpdesk your duties will include:

* Providing excellent customer support, responding to helpdesk requests and logging these calls in the Customer Service system following IT processes
* Closing all calls first time - if they can’t, escalate to appropriate teams and keep track of calls and keep customer appraised on the status
* Managing customer interactions in a positive and responsive manner
* Investigating and proactively seeking solutions to helpdesk calls
* Escalating any customer services related issues to the Service Desk Supervisor/Manager
* Creating and developing support materials for the company and customers within the corporate guidelines
* Working with the web design and technical staff to support product enhancements i.e. development testing, template design
* Assisting with web site maintenance, content authoring and SharePoint site development
* Undertaking all tasks in line with the IT processes and company operating procedures
* Keeping track of all open calls; prioritise to meet SLAs/KPI
* Frequently notifying customers on status of calls via email or phone call

SKILLS & EXPERIENCE
* Excellent software application skills, especially Microsoft Office suite and Helpdesk Software
* Sound understanding of IT Management processes
* Excellent people skills, customer focused
* Excellent standard of written & spoken English
* Flexible approach to role, with the ability to adapt and react to business needs
* Able to work collaboratively with others in the company
* Conscientious and Good Sense of Humour
* Excellent time keeping

Desirable
* IT based qualification
* Advantageous to have Microsoft SharePoint 2007 and 2010 experience
* Advantageous to have Active Directory and Exchange 2003 and 2010 experience
* Basic html knowledge and experience
* Basic CSS knowledge and knowledge of coding languages.
* To have work experience within an educational context
* A desire to develop technical application and web design skills for SharePoint services

This is a great opportunity to join this successful private equity backed company - they are dynamic and rapidly growing and the possibilities here are endless.

This is a Monday to Friday position and In return for your hard work you will receive a basic salary of between 20K- 25K depending on experience.

HOW TO APPLY:   
Please note that in accordance with Hot Recruitment Consultants recruitment and consultancy processes, if you are shortlisted your CV may be sent to the Hiring Manager at our Clients’ business and by applying for this position you give your consent for us to do so.

Applications will only be considered if we are provided with a full CV detailing your recent work experience in a similar capacity with dates of employment and ensure your contact numbers and residential address details are on your CV.   

You must have eligibility to work in the UK and a full valid UK Driving Licence.   Please note, only suitable applicants will be contacted and incomplete CVs will not be considered.

We look forward to hearing from you!


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Contract Length Permanent
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