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13 jobs from Catherine Johnstone Recruitment

Job Title PA Salary/rate £0 - £30000/annum Location West End, London Job Number 126245476 Posted 23/05/2012 (16:51) Agency/Employer Catherine Johnstone Recruitment Description PA Location: London, SW1 Salary: Up to £30,000 p/a Type: Permanent Do you have substantial PA experience within a medium to large sized company? Do you thrive in busy working environments and pride yourself in your ability to prioritise and organize? If this sounds like you, then keep reading as we are looking for an exceptional PA to support 3 members of the Senior Management Team at a Charitable organisation based in London, SW1. The Role: You will be providing comprehensive PA support for 3 senior individuals, duties range from organising and managing their multiple diaries, to assisting with the preparation of high profile events. Additional Aspects of the Role: *Preparing and distributing agendas for monthly meetings *Taking minutes for monthly meetings as well as ad-hoc occasions *Preparing presentations *Managing and responding to general correspondence and complaints received *Maintaining parts of the organisation's website and intranet *To work on projects on behalf of management *To work with the events team on large, high profile events *To be on hand when Senior Management are not present *Additional duties as related to the role Please note: You will be required to work 2 weekends each year (large events) as well as additional hours on peak times, as well as travelling to other sites within the UK when necessary. Occasional overnight stays might also be required (c5 per year). Skills/ Experience Needed: *You must have solid Senior PA experience, as well as experience supporting more than one individual *Exceptional written and spoken English, as well as the ability to communicate effectively with very Senior Management *You will have worked for a medium to large organisation before *You MUST have demonstrable experience of minute taking *Prioritisation, organization, accuracy and the ability to work to deadlines is absolutely essential *Advanced IT Skills i.e. Word for mailmerges, Excel for extracting data, PowerPoint for presentations *Experience of working within a large charity or commercial organization is essential *Website maintenance and events experience would be advantageous "Catherine Johnstone Recruitment Ltd is acting as an Employment Agency in relation to this vacancy. Catherine Johnstone Recruitment Ltd does not discriminate on the grounds of age, race, gender, disability, creed or sexual orientation and complies with all relevant UK legislation." Job Type Permanent Contract Length N/A Start Date Contact Details

Job Title Quote Management coordinator Salary/rate £0 - £23000/annum bonus Location Reigate, Surrey Job Number 118454897 Posted 23/05/2012 (08:52) Agency/Employer Catherine Johnstone Recruitment Description Quote Management coordinator Location: Reigate Salary: £23,000 plus and OTE of £6k pa Type: Permanent Have you sold to IFA's before? Do you have a solid sales background within Financial Services? If you have the experience and knowledge needed, then we want to hear from you as we are looking for a Quotation Manager to join to busy team in a fast paced environment for a company who deal with pensions, specialising in Annuities. The Role: You will be working within the Sales team who are responsible for transforming quotes into business, making 60 - 70 calls a day to IFA's from warm leads. Additional Aspects of the Role: To make outbound calls to IFA's with the aim to convert their queries into business, working towards personal targets Actively managing a pre-existing list of quotations in order to secure new business To keep an up to date knowledge of the company and competitors product ranges and legislation and use this knowledge in your outbound calls To give and sustain advanced levels of customer service via telephone and IT systems Understanding the concepts of TCF and strictly adhering to standard procedures and compliance guidelines Skills/ Experience Required: If you have sold to IFA's before, this would be an advantage but if you haven't, you must have a proven sales background within the Financial Services sector, though you MUST have experience of working within a Sales environment You must have an excellent telephone manner and communication skills You will have a special Sales "know-how" You must be results driven with a desire to succeed You will have the ability to manage diary processes whilst upholding call rates CF1 and 4 & ER 1 qualifications would be desirable but not essential "Catherine Johnstone Recruitment Ltd is acting as an Employment Agency in relation to this vacancy. Catherine Johnstone Recruitment Ltd does not discriminate on the grounds of age, race, gender, disability, creed or sexual orientation and complies with all relevant UK legislation." Job Type Permanent Contract Length N/A Start Date Contact Details

Job Title Customer Support Manager Salary/rate £38000 - £40000/annum Location Croydon, Surrey Job Number 101346588 Posted 21/05/2012 (08:50) Agency/Employer Catherine Johnstone Recruitment Description Customer Support Manager Location: Croydon Salary: £38,000 - £40,000 p/a Type: Permanent Our client, a leading provider of Travel and Insurance products for blue chip companies, are looking for a one of a kind individual to become their Customer Support Manager. The Role: Managing a team of 6, your department are responsible for dealing with escalated complaints received from other departments of the business which vary in their level of impact. You will be managing, motivating and encouraging the team to perform at their best, analysing reoccurring issues to come to a solution whilst maintaining compliant of FSA regulations at all times. Additional Duties: *Ensuring targets, KPI's and standards are exceeded *Making sure all cases are managed sensitively, effectively and within timeframes, in reflection of company standards *Other duties and responsibilities as related to the role. Skills and Experience required - Essential unless stated otherwise *A sound, up to date knowledge of FSA and FOS *Prior experience of dealing with complex and severe complaints *You must have managed a team before and be able to motivate people *Excellent written - i.e. business writing, proof reading - and verbal communication skills *Educated to A level standard or equivalent *Client facing experience *Analytical skills, including excellent Excel skills *Excellent organisation and problem solving skills *A Motor or Insurance background and dealing with litigation issues would be advantageous "Catherine Johnstone Recruitment Ltd is acting as an Employment Agency in relation to this vacancy. Catherine Johnstone Recruitment Ltd does not discriminate on the grounds of age, race, gender, disability, creed or sexual orientation and complies with all relevant UK legislation." Job Type Permanent Contract Length N/A Start Date Contact Details

Job Title Recruitment Consultant Salary/rate £0 - £20000/annum bonuses / commission Location Croydon, Surrey Job Number 123224940 Posted 16/05/2012 (16:04) Agency/Employer Catherine Johnstone Recruitment Description Recruitment Consultant - Permanent Recruitment Salary c£20k basic plus bonuses / commission *Are you looking to work for a recruitment company whose brand reflects your own high standards and professionalism?... *Are you looking for an independent set-up, removed from the rigid high street recruitment practices where you can develop your career and focus more on the quality of service you give to your candidates and clients rather than ticking off onerous lists of unrealistic KPI's?... *Are you adaptable, self-motivated, keen to learn and develop and committed to doing the best job that you can, utilising your excellent communication and interpersonal skills?... *Do you have 6 months plus recruitment experience?... …Then we would like to hear from you! Catherine Johnstone Recruitment is a successful, leading commercial recruitment agency based in Croydon with an outstanding reputation for quality, integrity and professionalism in the delivery of its services to both clients and candidates. We are now seeking to build upon our 30 plus years of success by further growing the team with the addition of a new Perms Recruitment Consultant to join the team and help drive our business in 2012 and beyond. Ideally, you will have some experience as a recruiter and will be confident in talking to candidates and clients. You will be able to tell us about your track record of success in providing a high quality, responsive service and, ideally, you will have experience of working with clients in the Croydon, London or Surrey areas. If not already professionally qualified you'll be keen to pursue qualifications and to develop you career within an Investors In People accredited organisation which puts the ongoing training and development of staff at its heart. If you believe that you are as passionate about service as we are, have excellent communication skills and the ability to listen effectively, displaying empathy and tact as required then that is a great start. If you believe that people are the most important part of the recruitment process and are motivated by developing long term relationships rather than only looking for the quick wins then we're really on the right track... Naturally you'll have the skills required to identify, develop and convert new business opportunities and will be used to working accurately, at pace to ensure that clients and candidates receive a fantastic service. To fit in culturally, you'll need to feel motivated by being part of a team and a company where everyone is working to a common goal with your earnings arising from the result of collective company performance as well as individual success. If this sounds like you and you want to be part of a team and company that prides itself on getting things right, that looks after its staff, candidates, community and environment as well as adding value to its clients then CJR is the place for you. Come and join the team! "Catherine Johnstone Recruitment Ltd is acting as an Employment Agency in relation to this vacancy. Catherine Johnstone Recruitment Ltd does not discriminate on the grounds of age, race, gender, disability, creed or sexual orientation and complies with all relevant UK legislation." Job Type Permanent Contract Length N/A Start Date Contact Details

Job Title Assistant - Brand Protection Team Salary/rate £0 - £25000/annum Location Croydon, Surrey Job Number 126244573 Posted 15/05/2012 (15:14) Agency/Employer Catherine Johnstone Recruitment Description Assistant - Brand Protection Team Location: Croydon Salary: Up to £25,000 p/a depending on experience + benefits Type: Permanent We are looking for a proactive, intelligent and efficient individual to support a small but very busy team, handling all aspects of administration. You will be professional and truly committed to being a team player but also able to work very much on your own initiative. The right individual will have excellent secretarial and strong organisational skills with a sharp eye for detail and a flexible attitude to their work. You will be someone who brings energy and enthusiasm to all that you do and be unflappable in a pressurised and challenging role The Role: You will be working in a department where the aim is to protect the brand identity of products which the organisation own and investigate fraudulent activity where intelligence has been received that the brand has been replicated without authorisation. You will be responsible for providing support to your line manager and other senior managers in all matters under investigation and handling all the administration surrounding each case. Additional Aspects of the Role: Logging all information received onto various designated systems and researching the information online Analysing data and producing multiple statistical reports on Excel at short notice Meeting strict deadlines Providing secretarial support to 2 managers Assisting with the preparation of various documentation and correspondence Dealing with all related queries from all levels of seniority with confidentiality Managing and tracking payments Database management Assisting with PowerPoint presentations for training purposes Maintaining diaries, filing, archiving and invoice information Handling the managers' expenses Skills/ Experience Required: A good understanding of internet research Very strong organisational skills, punctuality, the ability to prioritise and work to strict deadlines is a must The ability to juggle a busy and ever changing work load Attention to detail is absolutely imperative, in addition to excellent spelling, grammar and numeracy An Advanced level of MS Word, Excel and PowerPoint is essential, as is experience of accumulating and collating statistics Previous experience of database management (knowledge of DIAMS would be useful but not vital) A team player who is flexible, friendly and enthusiastic A Trading Standards background or similar with secretarial skills would be hugely beneficial but not essential, as would an exposure to accounts "Catherine Johnstone Recruitment Ltd is acting as an Employment Agency in relation to this vacancy. Catherine Johnstone Recruitment Ltd does not discriminate on the grounds of age, race, gender, disability, creed or sexual orientation and complies with all relevant UK legislation." Job Type Permanent Contract Length N/A Start Date Contact Details

Job Title Business Development Manager Salary/rate £30000 - £40000/annum bonus Location Croydon, Surrey Job Number 118452770 Posted 11/05/2012 (10:41) Agency/Employer Catherine Johnstone Recruitment Description Business Development Manager Location: Croydon Salary: £30,000 - £40,000 + bonus Type: Permanent Do you have a minimum of 2 years worth of experience dealing with business travel products? Do you have a strong, proven history of B2B sales account management? If you do, then keep reading as we are looking for a Business Development Manager to join a company who are a leading provider of assistance and travel insurance, worldwide. The Role: You will be responsible for seeking and securing new, profitable business. By researching the targeted business travel insurance industry, you will be proactively pursuing opportunities resulting in winning and managing large corporate accounts on behalf on the business. (though this is NOT an Account Manager role) Additional Aspects of the Role: *Producing monthly reports on your activity i.e. on pipelines and progress *Coordinate all aspects of the sales cycle, from beginning to end *Sourcing relevant industry and networking events to attend *Any ad-hoc duties as related to the role Skills/ Experience needed: *You MUST have at least 2 years worth of experience dealing with business travel products OR recent Insurance industry experience - candidates without either of these need not apply *You MUST have strong B2B sales account management experience, including overseeing the full Sales cycle of large corporate accounts *You must be educated to at least A level standard or equivalent *Excellent Organisation, Administration and complex analytical skills *IT literate with the ability to pick up in-house systems quickly * "Catherine Johnstone Recruitment Ltd is acting as an Employment Agency in relation to this vacancy. Catherine Johnstone Recruitment Ltd does not discriminate on the grounds of age, race, gender, disability, creed or sexual orientation and complies with all relevant UK legislation." Job Type Permanent Contract Length N/A Start Date Contact Details

Job Title HR Generalist Salary/rate £0 - £46000/annum Location City of London, London Job Number 123224486 Posted 09/05/2012 (16:26) Agency/Employer Catherine Johnstone Recruitment Description HR Generalist Location: London Salary: £46,000 Type: 12 months fixed term contract Are you a HR Generalist whose experience has been gained within a multinational organisation? Do you believe in straight talking and leaving out the jargon? If this describes you best, then keep reading as we are looking for an HR Generalist to undertake a 12 month fixed term contract within a fast paced re-insurance company based in the heart of London. The Role: Working within a team of 5, you will be providing a full, professional and comprehensive HR service to the business. Supporting 350 employees, though you will be based in the UK office, the employees in your region span from London to South Africa. Additional Aspects of the Role: To undertake generalist HR duties from authorizing Payroll to Employee Relation queries Conducting induction and review meetings, exit interviews Recruitment: Sourcing candidates, Creating job descriptions, Reference requests Implementing disciplinary and grievance procedures when necessary Dealing with Terms and Condition changes and enquiries General admin as related to the role, as well as management reporting Performance management duties Please note: Business travel may be necessary on occasion Skills/ Experience Required: You will be of degree caliber or equivalent You must have a broad HR generalist knowledge, gained within a multinational business HR systems exposure Excellent IT skills Excellent written and verbal communication skills are essential, an additional European language will also be beneficial An analytical thinker with business acumen A knowledge of the Insurance or Financial Services industry, as well as a HR qualification would be advantageous but not essential "Catherine Johnstone Recruitment Ltd is acting as an Employment Agency in relation to this vacancy. Catherine Johnstone Recruitment Ltd does not discriminate on the grounds of age, race, gender, disability, creed or sexual orientation and complies with all relevant UK legislation." Job Type Contract Contract Length 12 months Start Date ASAP Contact Details

Job Title Secretary Salary/rate £18000 - £22000/annum benefits Location West End, London Job Number 126243771 Posted 08/05/2012 (16:11) Agency/Employer Catherine Johnstone Recruitment Description Secretary £18-20,000 SW1 Our client, an organisation based in SW1 is looking for an exceptional individual to work supporting a team of highly academic individuals. It is likely the successful candidate will have 1 or 2 years secretarial or administrative experience within a team supporting role. You must be articulate, well presented and have an extremely high standard of spoken and written English. "Catherine Johnstone Recruitment Ltd is acting as an Employment Agency in relation to this vacancy. Catherine Johnstone Recruitment Ltd does not discriminate on the grounds of age, race, gender, disability, creed or sexual orientation and complies with all relevant UK legislation." Job Type Permanent Contract Length N/A Start Date Contact Details

Job Title Sales Co-ordinator Salary/rate £0 - £17000/annum £1000 potential bonus opportunity Location Croydon, Surrey Job Number 118451837 Posted 04/05/2012 (16:03) Agency/Employer Catherine Johnstone Recruitment Description Sales Co-ordinator Location: Croydon Salary: £17,000 + £1000 potential bonus opportunity Type: Permanent We are looking for a natural born sales person to join a leading provider of assistance and travel insurance as a Sales Co-ordinator to increase policy renewals and cross/ up sell to existing customers. The Role: To increase policy renewals by using your sales skills and product knowledge to result in the renewal of policies as well as advising on additional features and benefits. Your team will be handling all internal and external renewals and enquiries whilst adhering to strict procedures and FSA regulations. You will also be required to handle calls within performance targets and record all activity. Please note: This role operates on a shift basis of Monday - Friday 9am - 6pm and Saturday 9am - 1pm - spread over a 35 hour week Skills/ Experience Required: *You MUST have proven experience of working within an FSA regulated environment *You MUST be educated to GCSE level or equivalent - including English and Maths *You MUST have prior, solid experience of working within a telephone sales environment, both inbound and outbound *You must be IT literate and be comfortable with using the internet *Excellent influencing and negotiation skills "Catherine Johnstone Recruitment Ltd is acting as an Employment Agency in relation to this vacancy. Catherine Johnstone Recruitment Ltd does not discriminate on the grounds of age, race, gender, disability, creed or sexual orientation and complies with all relevant UK legislation." Job Type Permanent Contract Length N/A Start Date Contact Details

Job Title Claims Engineer Salary/rate £24000 - £25000/annum Location Croydon, Surrey Job Number 109182031 Posted 04/05/2012 (15:56) Agency/Employer Catherine Johnstone Recruitment Description Claims Engineer Location: Croydon Salary: £24,000 - 25,000 Type: Permanent We are looking for a Claims Engineer, with contact or call centre experience to join a very busy team working for a company who are leaders in travel and assistance insurance on behalf of blue chip companies. The Role: To provide a professional and efficient service to customers, making sure claims are valid and criteria is met. You will be approving valid claims and authorising parts and labour costs. Additional Aspects of the Role: *To document conversations and details regarding claims onto in-house databases *Advising people that their claim is invalid in a professional and diplomatic manner *Responding to all calls in a polite manner *Making sure claims are paid to timescales and taking responsibility for claims you have approved and saving all correspondence to the claimants file *Replying to all correspondence via letter and email *Other duties as related to the role Skills/ Experience Required: *A Motor Vehicle Technician qualification, NVQ, AQA, IMI or similar is essential *You MUST have a current, clean driving license *You MUST have proven experience of working within a contact/ call centre environment *You must have excellent communication skills and impeccable telephone manner *PC literate *Strong, proven Admin skills *Warranty experience is desirable but not essential "Catherine Johnstone Recruitment Ltd is acting as an Employment Agency in relation to this vacancy. Catherine Johnstone Recruitment Ltd does not discriminate on the grounds of age, race, gender, disability, creed or sexual orientation and complies with all relevant UK legislation." Job Type Permanent Contract Length N/A Start Date Contact Details

Job Title International Motor Assistance Coordinator Salary/rate £0 - £17500/annum Location Croydon, Surrey Job Number 109181662 Posted 04/05/2012 (14:38) Agency/Employer Catherine Johnstone Recruitment Description International Motor Assistance Coordinator Location: Croydon Salary:£17,500 rising to £18,000 after 6 months Type: Permanent Are you a 'people person' who can use there listening and diplomacy skills to turn someone's bad day around? Do you speak French or German as well as English? Do you have a proven background in providing excellent customer service in a pressurised environment? If this is you, our client is a leading provider of assistance and travel insurance who conduct business with and on behalf of a number of prestigious blue chip companies is an looking for Motor Assistance Coordinators to provide timely, effective assistance when customers have broken down in there vehicles. Main Duties: To handle all incoming and outgoing phone calls in a courteous, efficient manner To provide assistance and advice to customers To keep your Manager informed of any issues which may arise To manage each customer to ensure they are getting the most appropriate service, monitoring each case and ensuring relevant benefits are applied To advise customers on costs You will have / be: An English Language GCSE or equivalent A second language - in addition to English - either French or German A genuine desire to provide an out standing customer service The ability to multi task An excellent telephone manner Good geographical knowledge PC literate Additional Information: You will be required to work 35 hours per week on a shift basis, these hours cover 7am - 9pm "Catherine Johnstone Recruitment Ltd is acting as an Employment Agency in relation to this vacancy. Catherine Johnstone Recruitment Ltd does not discriminate on the grounds of age, race, gender, disability, creed or sexual orientation and complies with all relevant UK legislation." Job Type Permanent Contract Length N/A Start Date Contact Details

Job Title Corporate Consultant Salary/rate £0 - £40000/annum OTE £75,000 - £100,000 Location Weybridge, Surrey Job Number 101344588 Posted 03/05/2012 (11:03) Agency/Employer Catherine Johnstone Recruitment Description Corporate Consultant Location: Weybridge Salary: £40,000 with an OTE £75,000 - £100,000 An exciting opportunity for a corporate consultant or employee benefits advisor, who is experienced in group pension schemes and group risk to join a highly regarded & successful organisation in Surrey. It is essential to be level 4 diploma qualified in line with RDR with ambitions to develop further to Chartered Status. You will also have a clear and technical knowledge of the employee benefits market and be confident in your approach with corporate clients in one to one and presentation environment. You will be generating new corporate business and managing existing relationships at board level, generating marketing plans, develop business including pension implementation, employee communication and group risk. Job Type Permanent Contract Length N/A Start Date Contact Details

Job Title Learning and Development Business Partner Salary/rate £0 - £40000/annum Location Reigate, Surrey Job Number 123224022 Posted 02/05/2012 (14:04) Agency/Employer Catherine Johnstone Recruitment Description Learning and Development Business Partner Location: Reigate Salary: c£40,000 Type: Permanent Are you a Learning and Development professional with recent, solid experience within the Financial Services industry? If you have the skills and experience needed, then keep reading as we are looking for a Learning and Development Business Partner to join a successful Financial Services company who deal particularly in Life and Pensions products. The Role: You will be responsible for making sure all the Learning and Development needs of the business are recognised and implemented throughout. Working with senior management, you will be identifying training needs as well as delivering tailored solutions and evaluating these solutions, going externally when required. Creating training solutions to FSA standards and guidelines, you will also be responsible for the delivery of some training where necessary. Skills/ Experience Required: *You MUST have recent and substantial Financial Services industry experience, and a through understanding of FSA regulations *You MUST have proven experience of recognising and implementing training and coaching needs at a Senior level i.e. Business Partner, Senior HR Advisor *Strong and proven people management skills *Experience of dealing with rigorous Data analysis *You MUST have prior experience in Sales processes and account management *A CIPD or CII qualification would be hugely beneficial "Catherine Johnstone Recruitment Ltd is acting as an Employment Agency in relation to this vacancy. Catherine Johnstone Recruitment Ltd does not discriminate on the grounds of age, race, gender, disability, creed or sexual orientation and complies with all relevant UK legislation." Job Type Permanent Contract Length N/A Start Date Contact Details

13 jobs from Catherine Johnstone Recruitment