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28 jobs from Grow Recruitment Next Page

Grow Recruitment

5th Floor , New Barnet , Herts , EN5 1RT

Job Title sc788445455 Salary/rate £35000 - £45000/annum Location hertfordshire, Hertfordshire Job Number 109182927 Posted 24/05/2012 (16:38) Agency/Employer Grow Recruitment Description Job Purpose This exciting brand new role has been created with the purpose of ensuring the optimal use of resource across the business, and for providing forecasting, planning and scheduling services. The job holder will be required to work with key stakeholders to ensure that the implications of planning and resource decisions are understood. The successful candidate will also take responsibility for various MI reporting, capacity planning, forecasting and scheduling to agreed levels of accuracy and efficiency whilst meeting all contractual and internal performance indicators. Main Responsibilities • To accurately forecast short, medium and long term workload for all areas of the business. • To accurately forecast all other operational variables such as shrinkage, service delivery and attrition to an agreed schedule. • To manage and maintain appropriate staffing levels to handle forecast fluctuations in volume and AHT (Average handling time), ensuring that the business meets contracted service levels. • To ensure that all processes that relate to workforce optimisation are documented to company standards and kept up to date. • To ensure that scheduling assumptions, staffing plans, forecasts, processes and workload requirements are understood by the operational management team. • Continually revise and implement changes in relation to forecasting and scheduling methodology to improve accuracy and efficiency • Monitor performance indicators and resource assumptions and take pro-active measures to ensure that all projections are accurate and aligned to current operational capabilities. • To carry out detailed analysis to measure the impact of any company/departmental initiatives. • To manage all scheduled activities including training, 121’s, coaching, breaks, team briefs and holidays. • To conduct impact assessments on all changes that affect resource management • To create a real time adherence monitoring process and deliver training to colleagues to administer and maintain the process • To effectively gain engagement from other business areas in the workforce planning process and roll out processes Qualifications and Skills Required • At least 5 years experience in workforce planning within a contact centre environment. • The ability to communicate at all levels and convey complex concepts in simple terms. • Experience operating a WFM system is essential. • Previous experience with the Q-Max WFM tool would be preferable. • Ability to work under pressure and to prioritise workload to meet deadlines. • Ability to work under own initiative within a team based environment. • Flexible and enthusiastic approach to work. • Strong computer literacy is essential. • Commercial awareness. • High level of numeracy. • Experience managing a workforce planning team would be advantageous Job Type Permanent Contract Length N/A Start Date Contact Details

Job Title Workforce Planner Salary/rate £35000 - £45000/annum 35-45k + Benefits Location Hemel Hempstead, Hertfordshire Job Number 115135066 Posted 24/05/2012 (09:43) Agency/Employer Grow Recruitment Description This exciting brand new role has been created with the purpose of ensuring the optimal use of resource across the business, and for providing forecasting, planning and scheduling services. The job holder will be required to work with key stakeholders to ensure that the implications of planning and resource decisions are understood. The successful candidate will also take responsibility for various MI reporting, capacity planning, forecasting and scheduling to agreed levels of accuracy and efficiency whilst meeting all contractual and internal performance indicators. •To accurately forecast short, medium and long term workload for all areas of the business. •To accurately forecast all other operational variables such as shrinkage, service delivery and attrition to an agreed schedule. •To manage and maintain appropriate staffing levels to handle forecast fluctuations in volume and AHT (Average handling time), ensuring that the business meets contracted service levels. •To ensure that all processes that relate to workforce optimisation are documented to company standards and kept up to date. •To ensure that scheduling assumptions, staffing plans, forecasts, processes and workload requirements are understood by the operational management team. •Continually revise and implement changes in relation to forecasting and scheduling methodology to improve accuracy and efficiency •Monitor performance indicators and resource assumptions and take pro-active measures to ensure that all projections are accurate and aligned to current operational capabilities. •To carry out detailed analysis to measure the impact of any company/departmental initiatives. •To manage all scheduled activities including training, 121’s, coaching, breaks, team briefs and holidays. •To conduct impact assessments on all changes that affect resource management •To create a real time adherence monitoring process and deliver training to colleagues to administer and maintain the process •To effectively gain engagement from other business areas in the workforce planning process and roll out processes The successful candidate will have the following skills and experience: •At least 5 years experience in workforce planning within a contact centre environment. •The ability to communicate at all levels and convey complex concepts in simple terms. •Experience operating a WFM (Work Performance Management) system is essential. •Previous experience with the Q-Max WFM tool would be preferable. •Ability to work under pressure and to prioritise workload to meet deadlines. •Ability to work under own initiative within a team based environment. •Experience managing a workforce planning team would be advantageous Excellent benefits on offer! Immediate Start Apply today Grow Emp Bus. Job Type Permanent Contract Length Permanent Start Date Immediately Contact Details

Job Title Telecoms provisioning and customer service executive Salary/rate £28000 - £30000/annum Location london, London Job Number 125144364 Posted 23/05/2012 (17:16) Agency/Employer Grow Recruitment Description GENERAL DESCRIPTION As a Provisioning and Customer Service Executive you will be responsible for new client provisioning tasks and providing remote support to our client base mainly in central London. This will involve working at the Holborn based head office. You should have experience in delivering 1st, 2nd and 3rd line customer service. You will also work closely with the Billing Manager to ensure the accurate delivery of customer services. KEY ROLES & RESPONSIBILITIES • BT WLR3 provisioning and Fault resolution. • Broadband provisioning and Fault resolution. • NGN and IP Telephony Service Delivery • Ownership of the monitoring and management of incidents and requests through their lifecycle to ensure timely completion. • Liaising with Key Suppliers. • Reconciliation of Supplier Services. • Mobile provisioning. • Managing deployment projects. To be considered for this position, you must have: • Telecoms Customer Service Experience. • AKJ Affinity Experience (WLR3 Interface) • BT Provisioning Experience. • Knowledge of Converged Networks, Avaya telecoms equipment and mobile devices. • Ability to remain calm under pressure. • The ability to work unsupervised. • Applicants must have a high standard of written and spoken English. • Applicants must have a good knowledge of spreadsheet’s and have a good Mathematical ability. Job Type Permanent Contract Length N/A Start Date asap Contact Details

Job Title Appointment Maker - Hendon - £17,000 + bonus Salary/rate £17000/annum + bonus Location hendon, London Job Number 118455070 Posted 23/05/2012 (16:57) Agency/Employer Grow Recruitment Description My client develop education software for UK primary schools they are looking for an enthusiastic and motivated individual to become part of their sales team. Successful applicant will be involved in making appointments for the sales team. Applicants should: • Have experience in sales • Be demonstrably IT literate • Experience with Primary schools preferable • Interested in technology and education • Comfortable being managed but also self motivated and able to show initiative • Calling up customers from existing database • Maintaining excellent customer rapport • Meeting daily sales targets • Working within a team Personality: Clear spoken voice, bright, vibrant, Competent, warm/personable, can-do attitude, enthusiastic, self-motivated, flexible, punctual, reliable Job Type Permanent Contract Length perm Start Date asap Contact Details

Job Title Temp Chefs Required Salary/rate £8 - £10/hour Location St Albans and Wheathamsted, Hertfordshire Job Number 130007903 Posted 23/05/2012 (12:26) Agency/Employer Grow Recruitment Description TEMPORARY CHEFS - St Albans and Wheathamsted Chef de Partie and Sous Chefs Required- CALLING ALL TEMPORARY CHEFS, Are you looking to earn some extra money or in between jobs. We are a successful specialist recruitment company within the hospitality sector, currently looking for all levels of chefs to join our expanding temporary team. We offer our large client base from Independent Gastro pubs and Hotels and Golf Clubs. To build on the success of our permanent recruitment we are now looking for enthusiastic, reliable, flexible and focused chefs from COMMIS CHEFS, CDP, SOUS CHEF through to HEAD CHEF Level, for various temporary or contracts throughout Hertfordshire You should have a flexible approach, presentable and able to work in new surroundings. If you are looking for extra cash please send me your CV Job Type Temporary Contract Length Temp Start Date ASAP Contact Details

Job Title Account Handler - Barnet - £17,500 Salary/rate £17500/annum Location barnet, Hertfordshire Job Number 109182783 Posted 22/05/2012 (12:22) Agency/Employer Grow Recruitment Description Reports to: Business Implementation Manager Main Job Purpose: The job holder is expected to provide customer service support for Scheme Members and deal with enquiries from landlords and letting or managing agencies regarding the Scheme. In addition the job holder will be required to carry out all internal procedures and checks that are necessary to ensure compliance with the Scheme Rules. Contracted Hours: 8.30am till 5.30pm (40 hours per week) Key Duties & Responsibilities: • Respond to all Agent, Landlord, Tenant and Interested Party enquiries including initial dispute notification via telephone (inbound and outbound), post, fax and email within laid down key performance indicators and Scheme Rules • Process membership, deposit protection and un-protection applications via telephone and post using the in house computer system • Dealing with Agent Member Renewals, Member Compliance and Credit Control where required • Process and investigate any misapplied payments and billing issues as appropriate • Ensure all Company procedures are followed and any areas of concern notified to • the Business Implementation Manager Skills & Knowledge Required: • Educated to a minimum level of GSCE or equivalent with at least an A – C pass in respect of English and Arithmetic • Excellent customer service skills with an excellent telephone manner and the ability to communicate clearly and precisely • Excellent attention to detail ensuring that high standards of quality are consistently maintained • Relevant and appropriate knowledge of the Scheme Rules (following training) • Ability to work within a team environment and to co-operate with team members thereby building effective working relationships • Sound knowledge of Micro-soft Office packages and the ability to learn new systems and processes as required • Drive and self determination with the ability to find and implement solutions to problems • Ability to plan and organise making effective use of time and resources • Experience in the property sector especially the private rented sector, will be useful but not essential, as will a basic understanding of the insurance or financial services industry Job Type Permanent Contract Length perm Start Date asap Contact Details

Job Title Legal Secretary Salary/rate £10/hour £10 per hour Location North London, Hertfordshire Job Number 114153399 Posted 21/05/2012 (11:29) Agency/Employer Grow Recruitment Description We are looking for an experienced legal secretary who can work on an ad hoc temporary basis to cover holiday dates throughout the coming months you will need to have at least 2 years legal secretary experience and be able to complete high level audio typing, be switched on, pro active and a team player We are looking for somebody with at least 60wpm audio typing speed who is accurate with good attention to detail You will need to have excellent communication skills both verbal and written and be reliable and hardworking Job Type Temporary Contract Length Temporary Work Start Date ASAP Contact Details

Job Title Account Executive Salary/rate £18000 - £21000/annum Up to £21k dependant on experience Location West London , London Job Number 118454451 Posted 21/05/2012 (09:00) Agency/Employer Grow Recruitment Description We are looking for somebody with a strong customer service/sales background who can look after a portfolio of existing customers and build relationships with new customers you will need to have a warm and friendly personality and be able to communicate with people at all levels. We are looking for somebody who has been influential in decision making, good at closing sales, be a team player and work well on your own initiative duties will include taking inbound calls and making outbound calls, chasing up leads, help the company to negotiate new business and be a part of an expanding team Room for Opportunity within this company Job Type Permanent Contract Length Permanent Start Date ASAP Contact Details

Job Title Developer - Hendon - £22-£30 Salary/rate £22000 - £30000/annum Location hendon, London Job Number 113603603 Posted 17/05/2012 (16:41) Agency/Employer Grow Recruitment Description One of the leading names in primary level educational software is hiring a software engineer to help enhance and expand their product base. You will be working on an existing Flash based learning platform and helping port and develop new products for mobile devices and tablets. You will also be responsible for supporting and enhancing the company’s internal database, integrating it with the company’s service based products to provide enhanced workflow and intelligence. You will need good technical and interpersonal skills, a desire to work in a small team plus the ability effectively handle and prioritise multiple tasks. The ideal candidate will have: • Good academic background to at least degree level. • 2 years+ experience with Actionscript 3 using Flex/Flash builder • 2 years+ experience with PHP/MySQL • Experience administrating Linux based servers • Experience supporting and enhancing Filemaker databases Job Type Permanent Contract Length N/A Start Date Contact Details

Job Title Commercial Broker Salary/rate £21000 - £22000/annum 22,000 + bonus Location South London, London Job Number 101346036 Posted 16/05/2012 (14:23) Agency/Employer Grow Recruitment Description Our client are looking for a candidate with previous commercial broker experience who has retail experience We are looking for somebody who is confident with excellent communication skills both verbal and written who is happy to visit local businesses to introduce themselves and represent the company We ideally are looking for somebody with a CII Qualification Immediate Interviews! Job Type Permanent Contract Length Permanent Start Date ASAP Contact Details

Job Title Trainee Admin/Customer Service Salary/rate £10000/annum 10,000 + Company Bonus Location East London, London Job Number 109182553 Posted 16/05/2012 (14:16) Agency/Employer Grow Recruitment Description This is a fantastic opportunity for a candidate looking to get their foot into the door of a company where they can start and progress within a position Fantastic training, courses and exams to get you started within your career Our client are looking for somebody with an outgoing personality who is passionate about working, learning their job well and are willing to start at the bottom to work themselves up within the company Immediate start Job Type Permanent Contract Length Permanent Start Date ASAP Contact Details

Job Title Temporary Receptionist Salary/rate £7.50/hour £7.50 per hour Location Hatfield and Watford , Hertfordshire Job Number 109182551 Posted 16/05/2012 (14:09) Agency/Employer Grow Recruitment Description We are looking for experienced receptionists that can cover holiday cover You will need to be well presented with excellent communication skills Ideally you will need to have at least 1 years reception experience working within a fast paced environment You will be answering the phone, transferring calls, taking messages, helping customers with their enquiries plus other ad hoc duties Job Type Temporary Contract Length Holiday Cover Start Date ASAP Contact Details

Job Title Part time Customer Service/Sales Agent - Park Royal - £23,000 pro rata Salary/rate £23000/annum pro rata Location north west london, London Job Number 109182479 Posted 15/05/2012 (14:52) Agency/Employer Grow Recruitment Description My client is one of the largest suppliers of umbrellas and rainwear accessories in the UK today. They are recruiting for Customer Service/Sales Advisor on a part time basis the hours are Monday to Friday 10am to 3pm. They are based in Park Royal and the nearest station is Stonebridge Park. Duties: Contacting existing clients and up selling new products (no cold calling) Process sales orders online Email clients Customer service Answer the phone and take messages Any other duties required by the Manager The salary for this role is £23,000 pro rata. Please apply if you’re interested and want part time work and live locally Job Type Part Time Contract Length perm part time Start Date asap Contact Details

Job Title CLIENT SUPPORT CO-ORDINATOR -12 MONTH MATERNITY COVER CONTRACT Location Borehamwood, Hertfordshire, Hertfordshire Job Number 126244461 Posted 14/05/2012 (17:18) Agency/Employer Grow Recruitment Description My client is looking for a Client Support Co-ordinator to join their busy Business Operations Department to provide maternity cover for a period of up to 12 months. This role is responsible for providing a comprehensive support service to Clients, Operational departments and Sales Managers. The key responsibilities for this role include: Management Information: •    Collating and supplying accurate, qualitative MI reports and compiling detailed Client reviews •    Regularly reviewing and updating MI reporting received by the Client and Sales Managers and running ad hoc MI as required •    Providing analysis on performance against business plans and targets •    Supplying examples of management information for tender documents •    Production of Operational MI Client Support: •    Co-ordinating both Client and Sales Manager queries, and liaising with relevant departments to ensure issues are resolved effectively within agreed timescales •    Supporting Sales Managers by organising Client meetings/appointments, assisting in the production of Client reviews and management information and in developing Client training materials, presentations etc •    Providing general administrative support (printing, laminating, filing, etc) and ordering and monitoring the stock of Corporate Gifts •    Attending project launch meetings as and when required to represent the Client Support function •    Supporting the Operations departments and the Head of Customer Services as required To be considered for this role, you must have excellent communication skills, both written and verbal and you should be able to demonstrate flexibility and be responsive to change. You will possess good interpersonal skills, excellent attention to detail and be able to work efficiently and effectively at all times. You must be able to use your own initiative and prioritise your own workload with the ability to work to strict deadlines and targets. The successful candidate will also be highly PC literate, a strong knowledge of Microsoft Excel and possess good decision making skills. A background or understanding of the insurance industry would be a distinct advantage. Job Type Contract Contract Length N/A Start Date Contact Details

Job Title Breakfast Chef Salary/rate £13000 - £16000/annum Great Benefits Location Berkhamsted, Hertfordshire Job Number 105164534 Posted 13/05/2012 (21:26) Agency/Employer Grow Recruitment Description We have an exciting opportunity to join this great venue centre a Breakfast chef with plenty of room for progression. You must have experience in a 4 Star Hotels. You need to have a good solid background and require a real eagerness to produce the best quality food in this dynamic and busy environment. Are you a Breakfast Chef who is forward thinking who loves working with quality ingredients, freshly prepared daily the perfect role for you. There is excellent training and development and plenty of room for career growth for the right candidate who can show they are willing to work hard for good reward. As a Breakfast Chef you need to be well-presented and self-motivated with a good basic knowledge of food. Job Type Permanent Contract Length Perm Start Date ASAP Contact Details

Job Title Temporary accountancy secretary needed in Barnet ASAP! Salary/rate £9 - £9.50/hour Location BARNET, Hertfordshire Job Number 101345396 Posted 10/05/2012 (17:28) Agency/Employer Grow Recruitment Description The candidate should possess excellent experience of working within an Accountancy firm and be familiar with word, excel, outlook and Viztopia Practice Management (CCH). You shall be supporting 2 Partners, Client Managers and Accounting employees as well as from time to time myself. The office hours are Monday – Friday - 9.30am – 5.30pm to incl one hour for lunch. Start date: Friday 18th May – 30th May 2012 Inclusive Outlined below is a brief outline of some of the duties (there may be other adhoc ones):- Answering phones, dealing with incoming calls and providing refreshments for clients. Copy typing correspondence to include letters, accounts, emails – utilising templates where applicable. Saving incoming faxes in VPM / CCH under correct client codes. Binding Accounts and sending these with covering letters. Sending Accounts to Companies House. Cheques to HMRC for Personal and Corporation Tax etc Creating accounts from working papers summaries. Supporting Client Managers and dealing with “Admin” letters (by email) - checking grammar etc & printing for despatch. Liaising with Partners and dealing with their post. Ordering Couriers as and when required. Setting up clients on CCH / Viztopia Practice Management – following firm’s procedure. Processing Invoices and raising cheques to suppliers / Revenue as and when required. Processing timesheets for one of the Partners - on CCH / VPM. Job Type Temporary Contract Length TEMP Start Date asap Contact Details

Job Title Chef de Partie Salary/rate £16000 - £18000/annum Live in accomdation, and tips Location Essex Job Number 130005327 Posted 10/05/2012 (13:49) Agency/Employer Grow Recruitment Description My client,is a fantastic 4* hotel in the heart of Essex. Looking for an experienced Chef de Partie to join the kitchen. You will be cooking from all fresh foods. You must come from at least a 2 rosette background You must have NVQ 1& 2, and hold a food hygiene certification. The busy months will really test your skills as you will have to have a good eye for detail, maintaining quality fresh food whilst working in a fast paced environment. If you are looking for a challenging, rewarding and exciting new position then please get in touch ASAP Live in accommodation can be arranged. Salary depending on experience. Job Type Permanent Contract Length Perm Start Date ASAP Contact Details

Job Title Sales Administrator Salary/rate £24000 - £26000/annum 24-26 pro rata Location London Job Number 129159865 Posted 09/05/2012 (23:47) Agency/Employer Grow Recruitment Description Our client; specialising in technology services are urgently seeking a Sales Administrator to join their fast paced, dynamic, forward-thinking sales team. Duties to include: Processing new sales orders Contract renewals Inputting sales quotes Database management Producing reports Collating sales figures Order Management Sales forecasting Tracking sales leads Skills/Experience required: Proven sales administration experience preferably gained within marketing/technology services Advanced Word and Excel, Salesforce knowledge an advantage This position is a 9 month maternity contract Please send suitable CV’s as soon as possible Job Type Contract Contract Length 9 month contract Start Date June 2012 Contact Details

Job Title Software Engineer - Hendon - 22k-30k depending on experience Salary/rate £22000 - £30000/annum asap Location hendon, London Job Number 113601538 Posted 09/05/2012 (16:39) Agency/Employer Grow Recruitment Description One of the leading names in primary level educational software is hiring a software engineer to help enhance and expand their product base. You will be working on an existing Flash based learning platform and helping port and develop new products for mobile devices and tablets. You will also be responsible for supporting and enhancing the company’s internal database, integrating it with the company’s service based products to provide enhanced workflow and intelligence. You will need good technical and interpersonal skills, a desire to work in a small team plus the ability effectively handle and prioritise multiple tasks. The ideal candidate will have: • Good academic background to at least degree level. • 2 years+ experience with Actionscript 3 using Flex/Flash builder • 2 years+ experience with PHP/MySQL • Experience administrating Linux based servers • Experience supporting and enhancing Filemaker databases Job Type Permanent Contract Length perm Start Date asap Contact Details

Job Title Pastry Chef Salary/rate £20000 - £22000/annum Temp live in + Tips Location Saint Ives, Cornwall and the Isles of Scilly Job Number 105164431 Posted 09/05/2012 (12:41) Agency/Employer Grow Recruitment Description PASTRY CHEF DE PARTIE- 1AA ROSETTE, CORNWALL £20K-£22K + TEMPORARY LIVE IN Pastry Chef de Partie Cornwall- We are looking for a experienced Pastry Chef for this award wining hotel featured in many guides. This amazing hotel boasts 5* status and currently holds 1AA Rosette's for culinary excellence. Ideal candidates for the Pastry Chef de Partie Cornwall will; Have previous experience as a Pastry Chef working to a Rosette level Will be confident delivering quality breads, ice-creams, sorbets and seasonal desserts Will be a great team player Will have a natural love for cooking with quality, local and seasonal produce The role of Pastry Chef de Partie Cornwall is based on the successful candidate working 45/50 hours a week, 5 days from 7. The hotel does operate Straght shifts, . Salary for the Pastry Chef de Partie, Cornwall, is £20-£22K + live in, plus tips. The hotel is privately owned and is of the highest standard. Job Type Permanent Contract Length Perm Start Date ASAP Contact Details

28 jobs from Grow Recruitment Next Page