Can you deal with complaints and resolve problems? We are recruiting for a property service advisor to join our clients busy team.
The successful applicant will have excellent customer service experience along with good IT skills but most of all you will posses a calm and empathetic telephone manner. This role will suit a self-starter with the ability to build relationships and communicate effectively at all levels.
We are currently recruiting customer service advisors for a rapidly expanding and dynamic local company. We are looking for individuals that can deliver excellence and exceed customer expectations.
Job Title: Customer Care Advisor
Salary: Dependent on skills and experience
Reporting to: Customer Service Team Leader
Location: Office based in Worcester
Working from 9:00 a.m. to 5:30 p.m. Monday to Friday with a one hour lunch break.
Job Description
Answering the telephone and responding to faxes and emails, you will handle all customer enquiries. This will include resolving basic account and billing queries, answering questions relating to the services offered.
Required Skills
• Strong IT skills
• 1 years Customer Service experience
• Resilient with the ability to problem solve
• Working with Microsoft Word, Excel and Outlook at an intermediate level
• Clear written and verbal skills
Key Competencies
• Providing Excellent Customer Service
• Delivering Business Results
• Team Working
• Self Motivation
• Attention to detail
A large company based in Worcestershire is looking for someone who FMCG experience. Whether that is working as an administrator or data entry clerk.
The role will be to manage a large account starting as an administrator and you will be trained up to eventually take over the account in 6 months time. You will be trained to do forecasting, logistics and all other account management tasks.
Working for a leading and well known Insurance Company dealing with existing clients. NO COLD CALLING!!!
Selling all types of Insurance - For example Car, Home and Pet Insurance to existing customers by cross selling products.
Previous experience of working within Insurance is essential.
You will act as first point of contact to customers and have outstanding customer service skills and a real passion for delivering great customer service.
Please send CVs to us straight away as these positions are available immediately!
A fantastic opportunity has arisen to work with one of the regions largest and most prestigious independent estate agents.
We are looking for an experienced Negotiator with good local knowledge, ambition, enthusiasm, the drive to succeed and a proven track record within the industry.
The successful candidate will be a team player, self-motivated, target orientated with a customer focussed approach.
Working for a leading and well known Insurance Company dealing with existing clients. NO COLD CALLING!!!
Selling all types of Insurance - For example Car, Home and Pet Insurance to existing customers by cross selling products.
Previous experience of working within Insurance is essential.
You will act as first point of contact to customers and have outstanding customer service skills and a real passion for delivering great customer service.
Please send CVs to us straight away as these positions are available immediately!
An experienced Administrator is needed for this very busy Global Sales Team. Based in Worcester, you will need to have exceptional Computer skills and be fully conversant with Excel/Spreadsheets/Pivot Tables and Lookups. A knowledge of SAP is highly desirable as is Business Warehouse.
Your main responsibility will be to support the sales team by compiling data and updating spreadsheets on a daily/weekly and monthly basis based on sales reports from the US. You will be distributing weekly and monthly reports to all relevant employees.
Using SAP you will be extracting information to compile monthly financial figures. Raising Invoices and Purchase Orders and ordering Consumables/Stationery and Cleaning Products.
Dealing with customer queries by telephone and processing sales orders and setting up new accounts and raising invoices.
Booking travel arrangements/general diary management and maintaining employee holiday schedules.
This is a varied and demanding role and previous relevant experience is needed.
Market leading national company with a turnover of £159 million is seeking an experienced PA for their offices on the outskirts of Pershore.
Duties will include
Post/correspondence/GM'sdiary/meeting arrangements
Health & Safety
Attend and minute meetings
Record and follow up incident and accident reports
Produce reports
Carry out audits
Record audit results
Produce reports for stock movements
Produce reports on sales/prices
Provide other admin support as required.
The successful candidate will be...
Able to communicate with people.
Computer literate.
Able to deliver results
and meet deadlines
Manage fluctuating work flows
Previous PA and office admin experience
Understanding of order processing system
Thorough MS Office skills
