CPD Recruitment |
| Contact |
Peter George |
 |
| Telephone |
020 8492 3997 |
| Email |
vacancies@cpdrecruitment.com |
| Website |
http://www.cpdrecruitment.com |
| Address |
Fichley House
, 707 High Road
, London
, N12 0BT |
| Description |
| CPD Recruitment is a highly reputable consultancy and major contributors in the world of payroll, HR and Finance recruitment. They offer comprehensive temporary, contract and permanent recruitment services by pre-selecting candidates that closely match the clients, needs and requirements. They provide qualified and experienced Personnel of all levels to organisations nationwide. The latest in high tech recruitment software is used and candidates are referenced and interviewed. Consultants are all REC qualified and highly experienced in the recruitment industry. CPD Recruitment provides an efficient, professional, yet friendly service that satisfies the needs of both candidates and clients. |
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| Job Title |
Payroll Manager |
| Location |
West London, London |
| Job Number |
101258455 |
| Posted |
17/03/2010 (13:29) |
| Agency/Employer |
CPD Recruitment |
Description
|
Large retail organisation seeks an experience Payroll Manager positioned within the HR department; reporting to the HR Director.
You will be responsible for the processing of multiple monthly payrolls.
Duties:
· Process payroll for 16 companies with separate PAYE references
· Produce monthly commission figures based on store sales and profit.
· Enter variable date on to spreadsheet to send to Logica
· Prepare information sent by non companies for input on to Interact
· Check new starters, leavers and salary changes entered onto Interact by HR
· Monitor absence statement completion and allocation of statutory and occupational sick
pay.
· Liaise with Logica on timesheet queries
· Monitor store attendance information and consequent allocation of costing.
· Checking of the payroll after being calculated by Logica
· Answer payroll queries from employees.
· Calculate manual payments for information received after payroll.
· Make ad-hoc payments on Barclays internet payment system
· Implement new procedures in line with HR and Payroll legislation
· Issue of employee timesheets which are regularly up-dated
· Production of ad-hoc reports
· Liaise with company accountant on reconciliation discrepancies
· Production of P11ds
· Reconciliation and approval of year end returns
· Manage one Payroll Administrator on the UK and Irish payrolls
· Assist HR Manager on the company payroll
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| Job Type |
Permanent |
| Contract Length |
Permanent |
| Start Date |
ASAP |
| Contact Details |
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| Job Title |
Payroll Manager |
| Location |
Chalton, London |
| Job Number |
101258217 |
| Posted |
15/03/2010 (14:32) |
| Agency/Employer |
CPD Recruitment |
| Description
|
On-going temporary Assignment to cover sick leave for an experience strong Payroll Manager to work with one other for this National organisation based in SE London. You are required to come in and lead in running the weekly and monthly payroll as well as sorting out a number of issues with the HR Manager, this will include P35 difference, year end completion and P11d submission, strong experience within those areas for this role.
Immediate start.
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| Job Type |
Contract |
| Contract Length |
on-going |
| Start Date |
ASAP |
| Contact Details |
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| Job Title |
Payroll Administrator |
| Salary/rate |
£16000 - £17000/annum |
| Location |
Reading, Berkshire |
| Job Number |
126182273 |
| Posted |
12/03/2010 (18:32) |
| Agency/Employer |
CPD Recruitment |
| Description
|
Expanding national retail company are looking to recruit a Payroll Administrator to join their busy town-centre based team Reading.
Responsibilities
The successful candidates will work as part of a large team responsible for all aspects of the payroll service including:
Administering the payroll for selected stores
Learning PAYE regulations
Calculating and entering company sick pay, Statutory Sick Pay, Statutory Maternity Pay, Statutory Paternity Pay
Administering pension deductions
Maintaining records as specified by HM Revenue and Customs, Benefits Agency and Auditors
Dealing with enquiries from HM Revenue and Customs, Benefits Agency offices, etc
Assisting with Payroll Team checking procedures on a weekly and four-weekly basis
Calculating payments
Working with spreadsheets including Macros
Attributes/Background:
Experience would be preferred but is not essential as full training will be given but the following attributes are important:
At least five GCSEs including English at grade C or above
Accuracy, flexibility and attention to detail
The ability to work to deadlines
Full time work experience of at least a year
The ability to prioritise workload
The position is full time and permanent, subject to a six-month probationary period.
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| Job Type |
Permanent |
| Contract Length |
Permanent |
| Start Date |
ASAP |
| Contact Details |
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| Job Title |
Administrator |
| Salary/rate |
£16000 - £17000/annum |
| Location |
Reading, Berkshire |
| Job Number |
126182276 |
| Posted |
12/03/2010 (18:31) |
| Agency/Employer |
CPD Recruitment |
| Description
|
Large retail company are now looking to recruit a Payroll Administrator to join their our busy town-centre based team in Reading.
Responsibilities
The successful candidates will work as part of a large team responsible for all aspects of the payroll service including:
Administering the payroll for selected stores
·Learning PAYE regulations
·Calculating and entering company sick pay, Statutory Sick Pay, Statutory Maternity Pay, Statutory Paternity Pay
·Administering pension deductions
·Maintaining records as specified by HM Revenue and Customs, Benefits Agency and Auditors
·Dealing with enquiries from HM Revenue and Customs, Benefits Agency offices, etc
·Assisting with Payroll Team checking procedures on a weekly and four-weekly basis
·Calculating payments
·Working with spreadsheets including Macros
Attributes/Background
Experience would be preferred but is not essential as full training will be given but the following attributes are important:
At least five GCSEs including English at grade C or above
Accuracy, flexibility and attention to detail
The ability to work to deadlines
Full time work experience of at least a year
The ability to prioritise workload
The position is full time and permanent, subject to a six-month probationary period.
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| Job Type |
Permanent |
| Contract Length |
Permanent |
| Start Date |
ASAP |
| Contact Details |
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| Job Title |
HR Business Partner |
| Location |
Whetstone, Hertfordshire |
| Job Number |
123182433 |
| Posted |
10/03/2010 (15:46) |
| Agency/Employer |
CPD Recruitment |
| Description
|
Local Authority Seeks experienced HR Business Partner.
Purpose of Job
Responsible for partnering senior people managers across a particular service area to ensure effective delivery of HR strategies and initiatives and achievement of service goals through maximising the potential of the organisation's people resource.
Key Accountabilities
· Deliver proactive strategic HR advice and support to managers on HR matters in line with corporate policies and procedures, legislative requirements and best practice, and to the agreed service standards
· Support the development, delivery and maintenance of a business focused employee relations strategy that meets the needs of all Council stakeholder groups
· Design, develop and implement HR/People strategies and solutions for the Council and strategic partners.
· Support the development and implementation of the strategy for HR Business Partnering and Employee Engagement team to meet management performance and customer satisfaction metrics
· Contribute to senior management strategy decision making and prioritisation across the business, informing key decisions with people implications
· Advise the senior management team on a wide variety of people and human resource issues
· Development of partnership relationships to deliver business requirements with the HR team
· Advise and coach senior business managers in relation to conditions of service, local agreements, working practices, complex terminations of employment and the application of policies, including the Managing Change Policy and organisational restructures/TUPE
To contribute to the development of a strategic framework to support the delivery of the council's HR strategies, policies and procedures.
To champion, drive and embed HR agenda in the Council and ensure its integration into the business planning process.
Role Specific Responsibilities
Strategy & Policy Development
· Translate the council's corporate objectives and values in developing HR solutions for Directorates that will shape the way services are delivered to the local community.
· Evaluate developments in HR policies and practices in other councils, public and private sector organisations and make proposals on how they might be applied within Barnet to improve service delivery.
· As part of the Business Partnering and Employee Engagement management team, establish the service's strategic direction, formulate the services/business plan, set standards and monitor the services overall performance.
· Use insight from the Directorate to enable alignment of HR Strategy with Council's business strategy
· Influence and help shape work by HR Leadership team on development of integrated HR plan and strategy and evaluate the effectiveness of the HR Strategy within the Council
· Develop HR led change propositions and HR input into business led initiatives
· Assess the validity and viability of business proposals from an HR/People perspective
· Develop scenarios in order to evaluate strategic options
Performance & Customer Focus
· Manage the people aspects of any restructures or TUPE activity within the organisation, including redeployment and redundancy are completed within timescales and budgets. Ensure that the appropriate HR support mechanisms are in place for staff.
· Support the selection and assessment of senior executive positions to ensure the right capability is brought into the Council
· Work with Employee Relations to engage the Directorate to proactively reduce the volume of people management cases
· Ensure that HR strategies and interventions result in improved effectiveness and engagement of employees and managers
· Provide escalation route to resolve business specific issues where appropriate
· Ensure all customers receive a high quality professional service within agreed service level
· Advise the senior management team on a wide variety of people and human resource issues
Relationship Management
Ensure that the HR team has a deep understanding of cross Barnet client needs and business objectives
Develop and maintain effective liaison and consultation with the recognised trade unions.
Negotiate and liaise on behalf of service areas with the trade unions to enable change within the organisation.
Ensure the presentation of HR Business Partnering and Employee Engagement proposals clearly articulates the business outcome and objectives for any delivery intervention
· Establish and maintain proactive and effective ongoing relationships with managers
· Maintain close and productive working relationships with key external organisations
· Act as champion for effective people management ensuring that people matters are considered as part of the business planning and service development across the organisation.
· Exploit knowledge of business relationships to solve specific HR and/or business issues
· Develop partnership relationships to deliver business requirements with HR
· Ensure effective communication with the HR team and clients to ensure objectives are met and HR service is delivered as effectively and efficiently as possible
Management Information & Business Planning
Working with the Employee Relations team, interpret and communicate management information relating to absence, turnover, developing management capability, etc. and proactively engage with clients to facilitate discussions and action plans to address high-level Directorate people issues
Utilise management information and business planning tools, to facilitate discussions and determine organisation requirements for annual and monthly business volume forecasts for key service activities, including resourcing demand and organisational change
Work with HR Service Development to scope the requirements for the delivery of organisational change and other HR projects, to facilitate the scheduling of work volumes in HR Service Delivery
Champion HR Operational Delivery with the Customer
· Sign off HR Service Level Agreements with customers
· Proactively seek input from customers to ensure delivery meets business needs, and propose changes to level of services provided
· Identify and implement performance improvements to end to end processing to ensure the delivery of HR services is efficient and continuously improving
· Provide feedback to HR from business perspective to drive continuous improvement
· Agree, monitor and review service measures with HR Service Delivery and agree appropriate changes through service governance channels
· Reinforce the HR model and delivery mechanisms with line managers and employees
· Demonstrate a clear link between the business outcomes required and the contribution of the HR function
Financial Responsibilities
Respond to internal and external audits and contribute to implement action plans within agreed deadlines.
Professional qualifications/memberships
CIPD or equivalent qualification or relevant HR experience at an appropriate level.
Evidence of continuing professional development.
Experience
· Experienced HR Professional with proven track record as an HR Generalist, Employee Relations, Organisation Design, Resourcing, and/ or Learning and Development
· Proven experience of delivery of services through third parties and operating successfully in a matrix environment
· In depth understanding of HR policy and legislation and aspects of equality and diversity
· Broad knowledge of external developments and emerging best practice in HR Business Partnering, HR and diversity
· In depth understanding of links between business strategy and HR strategy and ability to manage delivery of HR strategy
Demonstrated experience of successfully managing change
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| Job Type |
Unknown |
| Contract Length |
5 months |
| Start Date |
11/02/2010 |
| Contact Details |
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| Job Title |
HR Business Partner |
| Salary/rate |
£25000/annum |
| Location |
London, London |
| Job Number |
123184337 |
| Posted |
10/03/2010 (15:11) |
| Agency/Employer |
CPD Recruitment |
| Description
|
The introduction of the Payroll and Client Services business partners is to bridge the gap between the recently formed Budapest pay & bill team & business(the face of Hungary) and facilitate significant improvement in the business administration of candidate and client recording. We therefore are looking to recruit 5 Professional customer focused administrators who will be entrenched in brands who understand all aspects of the processes for payroll & billing and bring another dimension to customer service.
The successful candidate must have a strong customer service background in a high pressure, fast-paced environment as well as excellent communications, customer support, and organisation skills. The successful candidates will respond to inquiries and requests from external customers, sales staff and support customers in a professional and timely manner. The Payroll and Client Services business partner is the company's ?Company Ambassador? to current, past and future customers and is the trusted advisor of business.
The business partners will be customer advocates who are the point of contact for customers and stakeholders to assist coordinating best of class service delivery to our valued customers.
Summarised Objectives
? Liaise daily with dedicated Budapest payroll staff and UK credit controllers regarding
issues, queries and challenges to services
· Be point of escalation for consultants and managers in the business
? Investigate and solve customers problems (these may be more complex or long-standing
issues that have been escalated)
? Work closely with business and act on reducing current business errors such as no
placements, adjustments, CHAPS, Purchase orders
? Assist in & delivering training modules to sales staff on key aspects of processes and
quality recording requirements.
? Manage and ring fence specific clients and workers who have been identified as high
risk.
? Strong ability to overcome objections and enthusiastically resolve customers concerns
while consistently providing superior levels of customer service
? Provide support in maintaining high levels of accuracy in recording by owning specific
responsibilities aligned to but not limited to key business accounts.
? Ability to suggest/recommend improvements to the various key administrative customer
focused procedures
Key competency criteria
Customer Service is the commitment to providing value added services to external and internal customers, including attitude knowledge, technical support and quality of service in a timely manner
1. Proven experience in the Payroll and Client Service disciplines
2. Excellent customer interaction skills
3. Articulate, enthusiastic, confident and persuasive communicator
4. Proven problem solver
5. Ability to overcome objections, defuse upset customers and effectively resolve customer
concerns
6. Personal drive to meet individual and team targets
7. Exercise good judgment, initiative and decision-making skills.
8. Strong interpersonal and communication skills, and a positive work ethic
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| Job Type |
Permanent |
| Contract Length |
Permanent |
| Start Date |
ASAP |
| Contact Details |
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| Job Title |
Quality Control Team Manager |
| Salary/rate |
£35000/annum |
| Location |
Oxfordshire, Oxfordshire |
| Job Number |
113422386 |
| Posted |
09/03/2010 (09:34) |
| Agency/Employer |
CPD Recruitment |
| Description
|
Role Title: Test Team Leader
Reports To: Senior Product Development Manager
Business Area: MMD HR + Payroll Division
Reason for the Job
Why do we have this role?
The primary focus of this role is to manage the Quality Control teams ensuring all released software is to the highest standard and meets legislative requirements.
In addition to this the role will be responsible for utilising the business analysis roles within the team to help investigate, specify and document both core and bespoke enhancements to the HR & Payroll applications.
Key areas of responsibility
Effective day to day management of all quality control teams
To advise and guide team members on all areas of their work
To perform system testing to a high level
To ensure that all software that is released to clients is fit for purpose
Close collaboration with the Support Desk to test client issues raised
Monitor and co-ordinate extra support for helpdesk at payroll Year End
To ensure Pi is maintained to reflect all actions in relation to the piece of work being tested
Work closely with the development teams to ensure that any pre development assistance and guidance is provided in respect of standard system impacts of both core and bespoke developments
Liaise closely with the development teams to ensure that the work being tested meets the requirements of the specification
Attend weekly priorities meeting to discuss and schedule workload
Work closely with Business Analysts in respect of system enhancements, new product versions and bespoke development requests
Attend weekly manager operational meetings to report workload/turnaround/statistics/AOB
Attend any scheduled meetings in respect of future product versions and provide guidance to any steering groups created to meet the requirements of the new systems
Be part of the planning team for the release of all new modules and enhancements
Occasional on site client meetings to discuss bespoke requirements
Ensure all teams APR's and 1-2-1' are completed on time.
Ensure all staff receive the required training to complete their roles effectively
Ensure the product meets the HMRC Accreditation standard
Need to Do
Key Deliverables & KPI's
Have excellent client communication skills, both oral and written
Be a strong team leader with a high level of management skills
Be able to mentor and motivate the team to ensure a professional service is provided at all times
Have an understanding of the core modules of the Sage HR & Payroll systems
Be able to manage own workload and to meet critical deadlines
Be able to work on own initiative whilst being an excellent team player
Have the ability to build and maintain excellent, pro-active client relationships
Be able to respond to client issues and queries in a professional manner
Have the ability to deal with client queries promptly and professionally
Suitably reflect the image of Sage at all times
Ensure the product meets the HMRC Accreditation standard
Punctuality
To lead by example
Relationships
Senior Product Development Manager
Heads of all Departments (Internal)
Development Team Leaders and Teams
Helpdesk Consultants
Technical Team
Account Managers
Customers
Services Consultants
Commercial Development Function
Need to Know
Qualifications
Any Quality Qualifications beneficial.
Skills & Knowledge
Excellent Communication skills both oral and written
The ability to problem solve and remain calm under pressure
Planning
Co-ordinating
Influencing and Negotiating
Leadership skills
Experience
At least 2 years previous Management experience within the HR & Payroll arena.
Exposure to Business Analysis and System Design advantageous.
Need to Be
Competencies
Delivering Results
Quality Focus
Leadership
Coaching/Developing people
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| Job Type |
Permanent |
| Contract Length |
Permanent |
| Start Date |
ASAP |
| Contact Details |
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| Job Title |
Payroll Administrator |
| Salary/rate |
£25000/annum |
| Location |
West London, London |
| Job Number |
101257489 |
| Posted |
09/03/2010 (09:34) |
| Agency/Employer |
CPD Recruitment |
| Description
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Large retail organisation seeks experience Payroll Administrator to support the Payroll Manager in running the payroll (mainly monthly) and mainly in retail for around 1300 employees, duties will include, new starters/leavers, commission & bonus calculations etc. Previous experience dealing with timesheets is essential.
We need someone with good solid knowledge of Payroll and we are looking for a bright, pro-active candidate - who knows the basics of payroll and can work autonomously if needed.
You must have advanced Excel skills.
Minimum of 2 years payroll experience is essential for this role.
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| Job Type |
Permanent |
| Contract Length |
Permanent |
| Start Date |
ASAP |
| Contact Details |
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| Job Title |
Payroll Administrator |
| Salary/rate |
£21000/annum |
| Location |
Milton Keynes, Buckinghamshire |
| Job Number |
101241084 |
| Posted |
09/03/2010 (09:31) |
| Agency/Employer |
CPD Recruitment |
| Description
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Large national organisation seeks Payroll Administrator to assist on the payroll of 30,000 employees.
Job Purpose:
To deliver a professional effective and efficient payroll service to the business and to the pensions department
Administrative process management
To effectively undertake all payroll activities to ensure service requirements are met by using effective and efficient processes
Able to competently carry out the full range of payroll
activities.
Review processes and activities and recommend
improvements
Take ownership and responsibility for completion of
own work and in the absence of others
Undertake system testing
Assist with year end matters
Plan and control own work activities
To work with Payroll team leaders to determine
what needs to be done to meet business
requirements to ensure the delivery of a quality
service
Day to day management of own work load
Monitor service levels and feedback to management
on issues and suggestions for improvements
Legal and regulatory compliance
To carry out all activities within legal, regulatory
and company procedures
Maintain a detailed working knowledge of payroll processes, company procedures and payroll statutory matters
Adhere to all policies and procedures and SOX controls
Check validation reports, error/warning listing for authorisation
Advice and guidance
To provide advice and guidance to employees and line managers on payroll matters
Support and advise others in team
Provide advice to managers and employees on
payroll matters
Provide excellent levels of customer service
Minimise the potential for complaints quickly and
efficiently
Provision of and maintenance of payroll data
To provide information and reports as requested
Analyse and investigate complex calculations
Assist with monthly balancing
Knowledge, Skills & Experience Required
Knowledge of:
Company, legislative and regulatory requirements underpinning departmental processes and procedures
A range of office and IT systems appropriate to the job (PeopleSoft, Microsoft etc)
Previous experience a wide range of payroll activities
Planning and prioritisation skills
Good interpersonal
Good written and verbal communication skills
Ability to
Identify and resolve problems
Identify process improvement
Support change within the team to improve processes and systems
Qualifications Required
IPPM desirable
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| Job Type |
Permanent |
| Contract Length |
Permanent |
| Start Date |
ASAP |
| Contact Details |
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| Job Title |
Payroll Administrator |
| Location |
London, London |
| Job Number |
101249609 |
| Posted |
03/03/2010 (13:18) |
| Agency/Employer |
CPD Recruitment |
| Description
|
Temporary assignment to cover sick leave, this large organisation is looking for an experience Payroll Administrator to run the payroll from start to finish on a sole basis with experience using the Sage Payroll, SAGE 50 and construct which is an essential requirement..
Key Tasks / Activities:
Operate and maintain the pay related processes in a efficient and effective manner ensuring that the weekly/monthly payroll are accurate and paid on time
To administer changes required for starters/leavers, and changes and additions to pay including changes in hours, additional payments and increments to honoraria from authorised relevant paperwork
To communicate changes to pay and details to the relevant departments
Liaison with the Business to ensure timesheets are correctly completed, authorised and received on a timely manner
Manual calculations of timesheets and any overtime worked
Ensure that company and statutory requirements are applied correctly to the payrolls including but not limited to:
- Childcare vouchers, bonus payments, pension changes, court orders
-Statutory/Occupational Maternity/Paternity/Adoption payments
- Statutory/Occupational Sickness payments
- Taxable benefits and staff expenses
Ensure that operational issues affecting the payroll that cannot be resolved are promptly communicated to Human Resources and the line manager
To check reports produced for accuracy of data and cross check with HR and divisional managers
To be responsible for answering pay related queries
Uploading of payroll for BACS payments
Creation of month end payroll journals for general ledger posting
Undertaking monthly and year-end reconciliations (payroll, pensions, PAYE, NIC)
Ensure statutory filings are completed within legislated deadlines P35, P14/P60, P11D, PAYE Settlement, P45 and P46
To contribute to the ongoing monitoring, review and implementation of improvements to the administration processes of the payroll procedures as necessary
Essential:
Full end to end payroll knowledge e.g. input, validation, reconciliation, payment
Up to date with HMRC payroll statutory legislation e.g. Tax, NI, SMP, SSP etc.
Accurate application of statutory legislation
Knowledge of how to manually calculate a payment
Understanding and practical experience in the use of SAGE Payroll
SAGE200 user
Timesheet modules e.g. SAGE Construct
Excel advanced level
Skills:
Strong analytical skills
Numerical with an eye for detail
Ability to meet tight deadlines
Organised and disciplined
Ability to prioritise workload
Experience:
3-5 years payroll administration experience
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| Job Type |
Unknown |
| Contract Length |
61 Days |
| Start Date |
22/02/2010 |
| Contact Details |
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| Job Title |
Administrator |
| Salary/rate |
£8 - £9/annum |
| Location |
Whetstone, London |
| Job Number |
126181160 |
| Posted |
23/02/2010 (14:34) |
| Agency/Employer |
CPD Recruitment |
| Description
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Local Authority requires an experienced Administrator to work in their Children's services department. Experience with working with Children and Schools is essentail.
CANDIDATES MUST HAVE A CURRENT CRB (WITHIN THE LAST 12 MONTHS).
FROM TIME TO TIME THE SUCCESSFUL CANDIDATE WILL BE EXPECTED TO WORK AT CHILDRENS SETTING.
Context and Purpose of the Job
To provide administrative and clerical support to the Education team members Virtual Head
Teacher, Advisory Teacher, Senior Education Welfare Officer, and Educational Psychologist) within the Corporate Parenting Team to raise educational achievement and improve school attendance for Children in Care and Care Leavers.
To assist with the compliance of administrative and financial procedures, as set down in service requirements and council policies.
To assist with the compliance of procedures for the collection of statistical information.
To collect and input data and information on to data bases and be responsible for maintaining
databases as requested.
To assist with the collation of statistical information using data from computerised and manual
systems.
To ensure that the relevant information is obtained and available, on the educational status of children
and young people in care living inside and outside of the local area. This group is collectively known as Virtual School cohort
To provide information on services available to clients, professionals and colleagues to enable them to receive a quality service.
To demonstrate a high degree of individual responsibility in contact with the public and work with the minimum of supervision using own initiative.
To respond appropriately and sensitively to angry and distressed members of the public and clients
within the context of relevant procedures and managerial support.
To provide efficient cover for other areas within the team, as appropriate.
To promote equal opportunities, corporate values, customer care and equal
To assist with participatory events with Children in Care which will include unsupervised access to vulnerable children and young people.
To ensure that client confidentiality is maintained at all times.
Key Accountabilities Specific for This Post
To undertake support service functions, as appropriate.
Keyboard skills, typing, word processing, Data inputting, Typing, proof reading and amending documents
Update and maintain electronic filing systems, as appropriate, ensuring security and confidentiality
of information in accordance with the Data Protection Act and workplace guidelines.
Arrange meetings and conferences attend meetings, take minutes and produce notes
of meetings, as required.
Collate and provide statistics relating to the education of Children in Care
Process and maintain records using both manual and computerised systems.
Assist in the organisation and delivery of participatory events with Children in Care which
may include unsupervised access to vulnerable children
Communication
Give due regard to the confidential nature of the service and information received.
Answer the telephone in a polite and helpful manner in accordance with Council Policy
Take and record messages accurately, passing on information to relevant staff.
Provide a screening/gate-keeping service, as appropriate, to ensure the safety and wellbeing of
staff and clients.
Provide support and information in the absence of professional colleagues, including redirecting
referrers and the public appropriately.
Deal with angry or distressed clients in an appropriate manner
Have the ability to assess the urgency/importance of telephone calls and situations involving
members of the public, whilst at all times attempting to respond sympathetically and with
care.
Other
Carry out daily administrative duties, eg post, typing, photocopying, scanning and faxing.
Prioritise work and meet ongoing deadlines Liaise effectively with contractors, outside
agencies and other Borough employees.
Work on own initiative and undertake the duties detailed in the job description when required.
Provide a service that promotes Barnet's values and equal opportunities policy.
Maintain and assist with the review of existing procedures/systems and implement changes, as
agreed with relevant managers.
Liaise with, support and provide information to new/existing staff, as required.
Be familiar with the service requirements of the post and demonstrate the ability to deal with a
varied workload, including work of an urgent and non-routine nature.
Promotion of Corporate Values
To ensure that customer care is maintained to the agreed standards according to the council's
values
To ensure that a high level of confidentiality is maintained in all aspects of work.
To encourage and develop optimum performance from staff and underline the corporate approach to
customer needs as reflected in the council's structure and style.
Have an understanding of clients' rights under the Children Act 1989
Be aware of the quality guarantees and participate and contribute to initiatives.
Ensure a safe working environment within the Health & Safety Guidelines
Experience relevant to post
Experience of using Outlook, MS Word, Excel, data bases.
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| Job Type |
Contract |
| Contract Length |
on-going |
| Start Date |
23/02/2010 |
| Contact Details |
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| Job Title |
Recruitment & Training Coordin |
| Salary/rate |
£14 - £15/hour |
| Location |
Whetstone, London |
| Job Number |
123183802 |
| Posted |
23/02/2010 (13:41) |
| Agency/Employer |
CPD Recruitment |
| Description
|
Local Governement seeks a Recruitment & Training Co-ordinator with a valid Enhanced CRB certificate for a minimum 3 months assignment.
Working hours are 32, made up of: 09:00 to 16:30 monday to thursday (6.5hrs, one hour lunch) and 09:00 to 16:00 (6 hrs, one hour lunch).
Context and Purpose of the Job
To work within the Recruitment and Training Team to provide effective support for the Fostering and Adoption Services focussing specifically on the duties and activities that promote the recruitment of Foster Carers/Adopters and ensure the efficient and effective delivery of the Training programme. The postholder will also play an active part in ensuring that customer service and administration standards are fully met.
Key Accountabilities Specific for This Post
Provide office based support to Fostering and Adoption Managers and consultants/trainers related to recruitment and training as negotiated with the Recruitment and Training Team Manager
Maintain accurate records relating to all recruitment and training activities and ensure relevant records are kept up to date, implementing systems for monitoring record keeping and data collection on a regular basis
Arrange venues, training rooms, equipment, catering and materials for the efficient running of recruitment and training events
Produce high quality publicity and training course materials, using graphics and a range of software packages, photocopying all relevant materials as required
Give advice and information by email and written communications, as well as to telephone callers and visitors; all requests for information to be responded to within set timeframes
Generate own correspondence where appropriate
Have responsibility for communicating effectively with members of the public, foster carers, staff, managers, training consultants and organisations
To produce accurate statistical information as required to ensure the effective evaluation and targeting of services and the collation of Performance Management Information
Co-ordinate the provision of Information Systems Support within the team
In consultation with the manager, to take responsibility for the commissioning of courses
Financial Responsibilities
Use SAP processes to ensure effective accurate computerised financial records, monitor income and expenditure reports, process payments and claims
Other
To be familiar with the service requirements of the post and demonstrate an ability to deal with a varied workload, including work of an urgent and non-routine nature
To be able to work on own initiative and deal with complex enquiries appropriately
Staff Responsibilities
None
Flexibility
In order to deliver services effectively, a degree of flexibility is needed and the post holder may be required to perform work not specifically referred to above. Such duties, however, will fall within the scope of the post at the appropriate grade.
Promotion of Corporate Values
To ensure that customer care is maintained to the agreed standards according to the council's values.
To ensure that a high level of confidentiality is maintained in all aspects of work.
To encourage and develop optimum performance from staff and underline the corporate approach to customer needs as reflected in the council's structure and style.
The Council's Commitment To
Equality
To deliver the council's commitment to equality of opportunity both in the provision of services and as an employer. All staff are expected to promote equality in the work place and in the services the council delivers.
Competencies and Special aptitudes
The ability to produce training material using graphics and other software packages.
Ability to use a variety of Microsoft Office packages (Excel, Word, Outlook)
Ability to maintain accurate computer records, ideally including knowledge of client databases Ability to prioritise work and to work on own initiative in a methodical way Ability to communicate effectively with colleagues and clients and external stakeholders Ability to work as a member of a team The ability to maintain statistical information which is clear and auditable. Ability to work to often tight timescales
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| Job Type |
Contract |
| Contract Length |
3 months |
| Start Date |
ASAP |
| Contact Details |
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